How to activate and block a Rostelecom SIM card

Users rarely have to think about preparing SIM cards for use, since this is done by the managers who sell them. Subscribers receive a ready-to-use product that only needs to be inserted into their phone (tablet, modem), after which they can start using communications. But sometimes users have to activate the Rostelecom SIM card themselves.

Don’t be intimidated by this process or worry that it will be too complicated. To be able to use communications and mobile Internet, you do not need to have any special skills or abilities. It is enough to perform a few simple actions that will not take much time. The main thing is to have the card packaging on hand, as it contains useful information, without which activation is impossible.

Possibilities

With increasing demand for high-quality mobile connections, the client becomes more demanding and places more demands on the provider. When choosing a good mobile connection, the buyer uses a simple rule - low cost and a wide range of functionality. Rostelecom provides opportunities that can satisfy the most picky customers.


The functionality of mobile communications from Rostelecom includes:

  1. Unlimited calls and network traffic. At this point, some limiting factors should be taken into account, such as: the possibility of calls, without charging fees, only for Rostelecom communication user numbers. Unlimited Internet use can only apply to certain categories, for example, social networks or certain categories of sites.
  2. Access to online television. When using this function, you need to take into account that gigabytes of Internet traffic will not be wasted.
  3. 8 different tariffs, with different offers. This number may not be impressive, because some operators may have much more. The advantage of tariffs from Rostelecom is the ability to pay extra for certain categories of the tariff plan. So, if communication minutes or Internet traffic runs out, the user can deposit a certain amount to add them.
  4. Fireproof system for using minutes or network traffic. The function allows you to transfer unused minutes of communication or gigabytes of Internet traffic at the end of the month to the next month.
  5. Possibility to exchange call minutes for Internet gigabytes. The opportunity is similar to the previous one and allows you to transfer the remaining minutes of telephone communication to network traffic. This means that the user can adjust the tariff plan to their own needs without losing money.

Tariff plans

The tariff schedule is subject to changes once a year or more often. Below are the current prices for January 2021.

NameWhat is includedCost, rub./month.
For unlimitedUnlimited video traffic
50 sms

500 minutes of calls

Internet unlimited

500
Supersimka MUnlimited traffic of social networks, instant messengers and video
50 sms

200 minutes of calls

2 GB internet

200
SupersimkaLUnlimited traffic of social networks, instant messengers and video
50 sms

500 minutes of calls

15 GB internet

400
SuperSimkaXLUnlimited traffic of social networks, instant messengers and video
50 sms

800 minutes of calls

30 GB internet

700
On all LUnlimited traffic of social networks, instant messengers and video
One balance for 3 SIM cards (if purchased in a package only 1 SIM card)

50 sms

500 minutes of calls

15 GB internet

400
On all XLUnlimited traffic of social networks, instant messengers and video
One balance for 4 SIM cards (when purchased, there is only 1 SIM card in the package)

50 sms

800 minutes of calls

30 GB

700
SuperSimkaFreeNot a package tariffNo monthly fee
Outgoing calls and SMS – 1.95 RUR/minute or message

10 MB of traffic for 19.50 rubles.

SuperSimkaSFree calls to Rostelecom
5 GB internet
7 rubles/day. Charged daily.
1 SMS – 1.95 rub.

1 minute of calls to other operators – 1.95 rubles.

Activation method on the phone

By purchasing such a card from a provider, the user gets the opportunity to use it for any slots, regardless of their size. To activate it, just remove the SIM card from the base and take a few simple steps.

Installation instructions:

  1. Insert the SIM card with the correct side into the appropriate slot.
  2. Reboot your phone and wait until it recognizes the SIM card.
  3. Sometimes, during installation, you need to enter a special code based on the card. Check the inside or outside of the base and enter a numeric value in the field.
  4. Dial the code that activates the card; it is universal and consists of the following set of symbols and numbers: *136#.

Important! If the card is damaged or its expiration date has expired, you can contact a Rostelecom branch, where specialists will replace it at no additional cost.

How to activate a Rostelecom Business Unlimited SIM card

The procedure for activating corporate SIM cards for businesses is no different from the same process for individuals. But the optimal solution would be to return to the office, where managers will independently prepare the card for work. This will eliminate even the slightest chance of making a mistake and will allow you to receive the highest quality and modern services.

Users should not forget that in matters of sales and other business there can be no trifles, therefore it is advisable to check the connection in advance. This will avoid difficulties and help you effectively manage your personal business.

Activation on the tablet

The SIM card fits into any slot on the tablet. The activation methods are not much different, with only one characteristic condition. When the card is inserted into the appropriate slot on the tablet, it automatically becomes valid.

Installation instructions:

  1. Select the desired slot for the card and insert it there.
  2. Turn the device on and off so that it can recognize the card.
  3. It is automatically activated when the tablet is rebooted after it finds it.
  4. If after these steps it does not become valid, then you need to dial the command *136#.
  5. The device will automatically process the sent request and respond with an SMS message stating that the card has been successfully activated.

Important! As soon as a signal characteristic of mobile communications appears on the screen, the SIM card begins to work successfully.

How much does a SIM card cost?

One of the most popular questions from new subscribers is: “How much does a SIM card from Rostelecom cost?” The answer is simple: The SIM card itself from Rostelecom is provided to the subscriber free of charge. You only need to pay the funds to be debited for the first month of using the network. And here it all depends on what tariff for mobile communications you choose.

Activations on the router

As for getting started with a mobile router from this provider, you can use several suggested options.

  • Use your mobile device to put the card into operation, following simple instructions;
  • Call the provider’s single hotline number, which will activate it remotely;
  • Go to the Rostelecom office, where specialists will set up the card and make it valid. A passport is required for this service.

Accordingly, each option will have different instructions, but they are not much different from each other.

To activate a SIM card via your phone, you need to follow the following instructions:

  1. Insert the SIM card into the phone slot.
  2. Reboot your mobile device, after which it will begin reading the card.
  3. When a mobile signal appears on the screen, it means the SIM card has become active.
  4. Insert the card into the modem, after which it will begin active operation.

Instructions for installing a card via Rostelecom support service:

  1. Call the provider's single hotline number, namely 88001000800.
  2. After the specialist gets in touch, you will need to provide your personal data - full name, as well as the SIM card number, which is indicated either on its base or on the envelope.
  3. After activating the SIM card remotely, you can use it by inserting it into the special connector of the modem.

It is important that if you have problems installing a SIM card, you can always contact the operator’s hotline. It works around the clock, and you don’t need to pay extra money to make a call; it’s free. Also, if you can’t use the phone, you can always go to the nearest provider’s office, where specialists will help resolve problematic issues.

There is another way to install a SIM card on the modem - this is to activate it at the Rostelecom office. To do this, it is enough to present the employee with documents confirming your identity and individual card number. After that, it can be used without additional calls.

How to activate a SIM card?

Users still remember the times of intricate activation schemes, SMS commands and complex settings, but now such problems simply do not exist. Before you activate the Rostelecom SIM card on your phone, you need to insert the SIM card into the device slot and turn on the phone. After this, you can call or send any SMS to any subscriber - activation on the network will occur automatically.

A sign that everything went well will be a message with Internet and MMS settings - to gain access to these services, you just need to save the settings on your phone.

How to become a Rostelecom user without changing your mobile number

If the conditions of the tariff plan established by the provider are no longer satisfactory, then you can easily change the telecom operator. In order to switch to Rostelecom, while maintaining your mobile number, you need to follow a few simple steps.


Instructions for switching from one operator to another without changing the phone number:

  1. Visit the official website of the provider, where you can fill out an application to change your telephone operator. You can also contact the customer service center. To do this you need to take a passport. If the mobile number is registered to another person, then when visiting the Rostelecom office, he must be present or give a notarized document confirming the client’s consent to change the provider.
  2. If you visit the official office, you will need to fill out an application about your desire to switch to the Rostelecom network.
  3. The user selects the tariff plan he is interested in, after which an agreement is concluded with the provider and a SIM card is provided, complete with the necessary documents. The transition is paid, its price depends on the tariff.

Important information - when the contract is drawn up, the current number is automatically entered into the Rostelecom customer register. The provider provides the opportunity to choose a convenient date to change network operator. If the client does not indicate it, then he is independently transferred to the Rostelecom database. As a standard, this happens after 8 days from the date of signing the contract with the operator.

Before the current number is transferred to Rostelecom, the client will have two SIM cards. One of which belongs to the old provider, with the same number. And the second is a card from a new telecom operator with a non-permanent number, which changes to the required one after it is transferred to Rostelecom. It can also be used before the actual change of providers.

After transferring the number to a new telecom operator, the old SIM card becomes invalid. The required number is saved and can be used from a new SIM card provided by Rostelecom.

Mobile communications Rostelecom and its capabilities

Rostelecom is not one of the big four cellular providers. Along with MTS, Beeline, Megafon and Tele2, the provider provides mobile communication services. The company offers several tariff plans, as well as a number of additional options, services and promotional offers.

Among the privileges of Rostelecom subscribers:

  • When switching from another operator, you will receive a discount on the subscription fee;
  • If you are already a Rostelecom client and use the Internet or Interactive TV, mobile communications will be provided for 0 rubles. The service is not available in all regions;
  • On some tariff plans, transfer of unused minutes, SMS and GB from packages is available;
  • If there are minutes left for communication, they can be exchanged for additional gigabytes;
  • On several tariff plans you can use a landline number without paying for it.


For which devices can you buy a Rostelecom SIM card?

The provider offers its subscribers several types of SIM cards. Outwardly, they all look the same, but their activation occurs differently. Rostelecom SIM cards can be used for:

  • Modems;
  • Tablets;
  • Telephone sets.

Where can I restore my Tinkoff SIM card?

To get a new SIM card to replace the lost one, you need to contact the Tinkoff Bank operator. This can be done by phone or in the mobile application.

Toll-free numbers for calls within Russia and 8 800 555-777-8.

All restoration issues are resolved on an individual basis. The SIM card is delivered and changed free of charge at a meeting with a company representative.

Our staff actively monitors user feedback. Tinkoff Mobile provides support on social networks and by email. Questions can be sent by e-mail. Reviews and requests are accepted on all public pages of the organization.

Replacement while maintaining number

When changing an old SIM card, many users of the MTS television system do not want to lose their current phone number. And this is understandable, because after changing the mobile number, you will have to restore the phone book contacts again. What can we say about corporate clients, for whom replacing a work phone is generally extremely undesirable.

Replacing an MTS SIM card with a nano SIM while maintaining the number after losing or blocking the SIM card is possible only in specialized centers of the telecom operator - employees will reconnect the number to another card.

Nano sim is the same SIM card as the previously developed micro-sd. It differs from the usual form of a SIM card in its smaller size, but phone developers claim that this format meets the new security parameters for storing personal data. Smartphone manufacturers are gradually converting gadgets to this form of SIM cards; operators, in turn, offer subscribers an exchange of cards from the old format to the new one.

MTS subscribers can change their SIM card to a nano SIM both in communication stores and in hardware stores and service centers.

  1. When contacting the mobile communication center, be sure to take your identity document with you. Our specialists will be happy to help you make an exchange absolutely free of charge, including keeping your number.
  2. You can contact service centers and equipment stores. Often, they exchange cards simply by cutting off the old one. But a relatively small number of stores have a special device for cutting SIM cards, and there is no guarantee that after this procedure the data on the card will not be damaged. When purchasing a new gadget, a SIM card from an old phone is usually adjusted to the new size for free; in other cases, a separate payment will be required. Be sure to check the functionality of the updated SIM card without leaving the place where it was cut to make sure that the data on it is not damaged.
  3. You can trim the card yourself; there are many instructions on the Internet for changing the size of SIM cards. If you and your loved ones are often faced with changing numbers or purchasing new smartphones, buy a special device for cutting cards. However, please note that if the SIM card is damaged, you will not be able to replace it for free - you will have to buy a new starter pack.

Read about operators: How to restore a Tele2 SIM card via the Internet if it is not issued to me or has not been used for a long time

How much does the exchange cost?

Replacement of a SIM card in MTS stores (with a passport) is provided free of charge. Moreover, the service is free, both in the case of ordering a mini or micro card, or nano sim.

Cutting a card in MTS salons can cost from 50 to 150 rubles, depending on the region. Although in some MTS salons the service may be free. The maximum price for the service (150 rubles) was fixed in Moscow and St. Petersburg.

As for the cost of trimming through mobile gadget stores, the prices here are set by the specialists who carry out the fitting. However, for a professional this procedure does not cause difficulties, so the pruning fee does not exceed 200 rubles.

And of course, the most economical way is to adjust the size of the SIM card yourself. However, in this case you need to be extremely careful not to damage it. Otherwise, you will have to contact the mobile operator’s office and order a new SIM card.

  1. In mts branded communication stores, the procedure for replacing a SIM card is free of charge.
  2. In third-party centers, they can charge from 100 to 500 rubles for this service - you can find out how much the service costs directly from them.
  3. When purchasing a new smartphone, the procedure for changing the SIM card format for the new device is usually free of charge, upon unpacking and checking the product.
  4. If a SIM card is lost or damaged, it can be replaced and issued in a new format - the cost in this case will be determined by the price of the tariff plan.
  5. If the SIM card is faulty or has expired, but there is no mechanical damage, it can be exchanged for free at any MTS mobile phone store.

Read about operators: How to block an MTS SIM card

How to block your Rostelecom number

As mentioned above, if your phone is lost or stolen, you need to block your number as quickly as possible, then unauthorized persons will not be able to use it. This way you will save the money on your balance sheet. To block a number, you can use the method that suits you.

  1. Such a service from the company as Rostelecom’s personal account will come to the rescue. You can block the number yourself by logging in by entering your password. Using the tips on the page, you will be able to block without much difficulty and time.
  2. The company's numerous service centers have been created to provide assistance to users. You can contact any nearest branch and declare the need to block the number. The center staff will ask several questions that you need to be prepared to answer: the time of the last replenishment and the amount by which the account was replenished; information about the last calls made. This way the user is identified.
  3. You can make a call to the number of the Rostelecom company operator. You will also have to answer identification questions. This will take a little time, and your phone number will be blocked literally within a few minutes from the time of the call.

Once again, please note that blocking and replacing a card while preserving all information and funds on the balance is available to all subscribers using Rostelecom services. This service does not require any additional payment.

IMPORTANT: The information on the site is provided for informational purposes only and is current at the time of writing. For more accurate information on certain issues, please contact official operators.

How to restore your MTS number if you haven’t used it for a long time?

Another question that cannot be answered in a way that is pleasant for subscribers is how to restore an MTS phone number if the client has not used a SIM card for a long time. The answer depends on the time during which the card was inactive. If the period without taking active actions is too long, recovery is impossible.

If you have any questions, please let us know Ask a Question

  1. Purchasing a new SIM card.
  2. Independently select the previous combination, if available.

There are no other ways to solve such difficulties, so subscribers should think about returning their old phone in a timely manner.

How to enable voluntary blocking

How to temporarily voluntarily block Beeline home Internet
For the convenience of subscribers, Rostelecom offers several ways to remove the voluntary blocking. This can be done through your personal account, technical support, application or at the telecom operator’s office. Wherever the user is: at home, in the office or on the road, he always has the opportunity to contact the provider to activate the service or ask a question. To do this, you need to have access to at least a telephone - mobile or landline.

Connecting voluntary blocking through your personal account

How to temporarily block Rostelecom home Internet, television or mobile communications through your personal account? Access to it is provided to all subscribers after concluding an agreement with Rostelecom. To log in you will need a login and password. Through their personal account, users can check their account balance at any time, pay debts and make sure that all conditions for blocking have been met.

To temporarily disable:

  1. Log in to your personal account. The login link is located in the upper right corner on the main page of the Rostelecom website.
  2. Check your balance and make sure that all debts have been paid and services have been paid for.
  3. Go to the service card that you want to block and click on the “Manage service” menu item.
  4. In the window that appears, click “Block service” and specify the blocking period.
  5. Confirm the application for temporary blocking of the Internet and receive a message from Rostelecom that the service has been suspended.

Important!

If the Internet is disconnected after the monthly subscription fee is charged, the money is not returned to the subscriber, which makes the blocking pointless.

Connecting a temporary block through technical support

In order to activate the service, you do not have to be at home. The option is available even on the road, wherever the user can contact technical support by phone. If the user does not have access to the network, he can connect the line using a toll-free number. The operator will check the database for the possibility of providing the service and activate the blocking. The subscriber will need to provide the contract number and passport details. The service will be blocked by Rostelecom for the period required by the user.

Note!

To disable home Internet, you need the passport data of the person for whom the contract is drawn up, and not anyone registered at this address.

Activation of blocking via mobile application

The Rostelecom mobile application duplicates the main functions of your personal account. You can download the program through the App Store or Google Play, depending on which operating system, IOS or Android, is installed on your smartphone.

In order to manage services through the application, you need:

  1. Launch the application on your smartphone.
  2. Click the “Login” button or register if logging in for the first time.
  3. Select the “My Services” section.
  4. Go to the service card that needs to be blocked, for example, “Internet”.
  5. Click “Block service”, enter the blocking dates and confirm activation.

The mobile application is convenient because a bank card is linked to it. If the user discovers a debt, he can quickly pay it off, and the entire operation will take a few minutes.

Most users are accustomed to communicating with their provider via the Internet, but the possibility of offline communication still exists. You can temporarily suspend the Rostelecom Internet connection service not only by telephone, but also by visiting the office in person. You will need to present your passport to confirm your identity, the contract number, and then sign the form.

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