Paid incoming calls to MTS or not in 2021 - reasons and what to do?

Customers who often visit different regions of Russia want not to overpay for communications and are looking for additional options that can reduce call costs. The MTS company has made a service called “Incoming Travel in Russia”, with which the client will not have to pay for incoming directions. More detailed information about the option and the rules for its use will be provided in the article.

Is roaming in Russia canceled or not in MTS?

According to the new legislation, operators must exclude paid incoming calls and domestic roaming from their tariffs. MTS, following its competitors, changed the conditions for providing mobile communications. Roaming is disabled on both new and archived tariffs.

The operator has closed for use those options that became irrelevant after the changes were made. Among them are “Incoming on trips around Russia”, “United Ural (Siberia, Volga region)”, “Favorite region” and others. They were replaced by new offers from MTS.

The subscriber's location is temporarily equivalent to his home region. All services within this area are paid according to the tariff conditions for the local network. Calls to other regions - according to the basic conditions of long-distance calls.

How not to lose your money

Having figured out what the money is being written off for, you should do the following:

1. If the operator independently connected you to paid services, then demand a refund from him for the entire time the funds were debited from your account.
2. Turn off data transmission on your mobile phone; this will prevent your cell phone from connecting to the network on its own.
3. If you need paid services, then carefully read the terms of their connection. Perhaps, in addition to the subscription fee, you will also be charged a one-time payment for connecting to a paid option.

Roaming services in Russia

According to the new rules, subscribers receive the following conditions for mobile communications when traveling around the country:

• Calls within your region of residence are subject to home network conditions.
• Long-distance calls – 5.5 rub/min. (for tariffs with per-minute billing or after the package is exhausted).
• SMS within the home network – 1.95 rubles, within Russia – 2.95 rubles. (if there is no package).

On some tariffs, long-distance is included in the package - for all numbers or only for calls to MTS subscribers in Russia. Choose the most suitable travel option if you change your location frequently. For rare trips, special options are suitable - they can be connected and disconnected as many times as you like.

Description of service

MTS is constantly developing and trying to make communication services more economical and profitable for its users. Sometimes the essence of options and tariffs is not always clear to end users – clients. The offer from the mobile communications company will allow customers to travel to other regions of the country and not pay for incoming calls that were made from the region of residence by other MTS customers. In other words, internal network communication will be free.

All the client needs is to connect to the service before traveling and start saving money from the first minutes of their stay in other regions.

Favorable roaming rates

The most convenient of the MTS tariff line is “Tariffishche”. It includes unlimited mobile Internet - it works at home while traveling around the country. The package of minutes and SMS applies to all numbers throughout Russia. Therefore, when arriving in another region, the subscriber will not feel the difference - he, like at home, will be able to use cellular communications without extra costs.

The size of the packages of minutes and SMS is chosen by the subscriber himself in the settings - 500, 800, 1500 or 3000. The amount of the subscription fee depends on this - from 650 to 1550 (prices are indicated for Moscow, in other regions the cost of the tariff is lower).

Smart tariffs provide unlimited calls to MTS numbers throughout Russia. But the packages are given only to the home region, so when traveling around Russia, calls to your home will be charged as long-distance. Tariffs are convenient in roaming for those whose friends and family are all MTS subscribers.

If a subscriber uses a tariff without a package of minutes, then it is beneficial for him to activate special options for economical long-distance calls. The same applies to users of Smart tariffs who want to call not only to MTS.

Options for “profitable” Internet

To use the Internet while roaming with maximum benefit, the mobile operator offers the following options:

1. Traffic packages with volumes from 200 to 900 MB cost 78 kopecks. for 1 MB. You can activate the service using the request *111*85#.
2. "SuperBit". For 350 rub. Every month the subscriber gets the opportunity to use unlimited Internet throughout the country. You can activate the function using the combination *628# or *111*628*1#.
3. "Internet mini". The cost of the package is 500 rubles. per month. For this money, the subscriber is allocated 7 GB of traffic. You can activate the option by requesting *111*160#.
4. "Internet-maxi". As part of the option, 15 GB of Internet traffic is provided for 800 rubles. per month. The package is activated by entering the command *111*161#.
5. "Internet VIP" For 1200 rub. per month the user receives 30 GB of Internet traffic. To activate the service you need to enter the combination *111*166#.

On a note. The Maxi and Vip packages provide the possibility of unlimited Internet use at night.

How to activate roaming in Russia

To save money while traveling, choose the option that best suits your cellular communication needs. All additional services are activated in your personal account, and there is also a short activation command for each of them.

"Home package Russia"

After enabling the option, you do not need to spend additional money on calls to your home region. Minutes and SMS are consumed from the package, even to numbers of other operators. That is, if a subscriber comes from Moscow to Voronezh, then he can call Moscow using a package of minutes, not only to MTS numbers, but also to any others. At the same time, home network tariffs also apply in Voronezh. Suitable for Smart tariffs.

• Price – 10 rubles per day.
• Money is written off only after making a call to another region.
• Ideal for short trips.

To activate this service on your number, dial the combination on your phone: *111*743# and press call.

“Russia feels like home everywhere.”

If you are using a tariff without an included package of minutes, then this option will help you save on long-distance calls.

• All outgoing calls are at the same price.
• The cost is lower than the basic tariff – 3 rubles/min.
• Subscription fee – 5 rubles per day.

To activate this service on your SIM card, you need to send a request *111*528#.

SMS packages when traveling around Russia

From the provided package you can send messages to any numbers. The subscriber can choose the size of the package - the larger it is, the better the price:

• 50 SMS – 135 rub. *111*124#.
• 100 SMS – 180 rub. *111*125#.
• Find out the balance – *100*2#.

The cost is immediately written off as a total amount at the time of connection. The option is not suitable for corporate clients and Smart line tariffs.

"Home package Russia +"

With this option, calls to numbers of any operators and regions spend packages of minutes included in the tariff. This allows you to avoid unnecessary expenses on long-distance calls.

• Works both at home and while traveling.
• Suitable for long journeys.
• Payment is debited per month - 100 rubles.

Request for activation: *111*128#.

Why did incoming calls to MTS become paid?

As we have already found out, this situation is connected with the release of the corresponding antimonopoly bill. The official statement contained demands that telecommunications operators eliminate roaming in Russia. This concerned increased fees for the cost of outgoing calls. Telecom operators quickly realized what to do in such a situation and showed impudence towards their customers - they introduced an additional fee for incoming calls.

Information on the question “Why are incoming calls to MTS paid?” was published in official releases, and changing the TP does not violate the rules of service. The client’s personal account contains already modified versions of tariff specifications, which anyone can familiarize themselves with. Having figured out why MTS introduced such changes, let’s begin to consider workarounds and ways to get savings for comfortable work with communication services.

How to disable

To disconnect, the same short USSD requests are used as for connection. It is also convenient to use the online self-service service to manage services.

For this:

1. Go to the MTS website.
2. Click on the “Personal Account” button.
3. Select the "Mobile Communications" category.
4. Log in.
5. Click on the "Services" section in the main menu.

In the "Connected" list, select the option that is no longer needed and click "Disconnect". Confirm the action.

To connect, use the “Available” tab or type the name of the service in the search.

Now you can travel around Russia and go on business trips without worrying about your budget. Intranet roaming is disabled. Subscribers can easily communicate in any part of the country, while remaining on their favorite tariff plan. If its tariff is not quite suitable for calls to your hometown from afar, then you should choose the option - they are inexpensive, but they equate all regions to home without changing the tariff.

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Author

Vyacheslav

For several years he worked in mobile phone stores of two large operators. I understand tariffs well and see all the pitfalls. I love gadgets, especially Android ones.

Paid incoming calls from MTS in another region

If your tariff plan is subject to changes, this means that you risk incurring additional financial costs. The operating principle is as follows:

• if you are in the conditional Central region (this is not a home zone) and another subscriber in the Central region calls you, no additional charge for the incoming call will be charged;
• If the client is in the Central region and a user from Samara calls him, an additional 5.5 rubles will be charged for each minute of connection.

You can view detailed information about your balance using your personal account or the official mobile application. To do this you need:

1. Go to the appropriate page of the company’s website or install a proprietary application from the official market of your operating system;
2. Go through the registration and further authorization process;
3. Go to the “Balance” section and order a detailed financial statement;
4. Check the received documentation for the presence of third-party descriptions of tools.

Of course, you can contact the service office or hotline with this question, but this charge does not violate the official terms of service. Let's move on to exploring alternative solutions to the problem.

Bit abroad

Using the option requires using the Internet without restrictions. Depending on the amount of traffic consumed, you can choose the option Bit (450 rubles), Maxi (700 rubles per day) or Super Bit (1600 rubles per day). Restrictions apply to some countries. If you exceed the limit you will have to pay extra.

You can activate the service as follows:

• *111*2222#;
• *111*2223#;
• *111*2224#.

MTS is a large company providing communications throughout the world. Many subscribers use the services thanks to free calls within the network and favorable tariffs. The use of additional services and options allows regular users not to increase their expenses in intercity or abroad.

Reasons why funds are written off

If you notice that money has begun to disappear from your balance, then:

• Contact your operator at 0890. Find out what paid services you have connected to. It is possible that MTS connected your services to you independently. In this case, request that they be turned off.
• In addition, it is advisable to order call details to ensure that the funds were written off specifically for services.
• The operator might offer you a free new option. You happily agree, and then you begin to notice that as a bonus to the free option, there are also paid services, because of which they take money from you.
• You can activate a free option, and the operator will not notify you that a monthly subscription fee will be charged for it.
• If you use your mobile phone only to make calls, then you should disable all additional options.
• You can contact any MTS communication salon and ask a specialist to provide you with a printout of your number. In the same salon you can disable all services that you do not need and for which you are charged money.
• Sometimes the cell phone itself is to blame for money disappearing from a mobile phone. If you have automatic updating, then the phone can go online on its own, which is why your funds are written off.