Home Internet and TV from Letay Tattelecom. Connect in Kazan and RT.

Mobile operator Letai is a company providing cellular connection services in Tatarstan. Previously, Tattelecom provided only home Internet and television services, but now you have the opportunity to connect your mobile phone to the provider. When you connect, you receive a SIM card and choose the tariff that suits you.

Advantages:

• Own network of base stations
• No. 1 in 4G coverage in Tatarstan
• Unlimited Internet
• Calls from 0 rub./min

Fly Tattelecom official website

Thanks to its simple name - “Fly”, it is quite difficult to find the official website of mobile communications. To avoid confusion, here you will see a link to the main page of OJSC Tattelecom.

https://letai.ru or https://tattelecom.ru/

For home Internet subscribers, the provider does not limit the speed for the internal resources of the Letai operator. The list of media resources includes the following portals:

• artvid.ru is a large media portal;
• tatmvdcamera.ru - Safe Tatarstan" - a project implemented by OJSC Tattelecom together with the Ministry of Internal Affairs of the Republic of Tatarstan
• files.letai.ru - free internal file hosting service

These are the main sites with the fastest access speed.

Operator support

Letai hotline specialists will be able to solve any communication problems. To contact support, dial, the call is free. For support via WhatsApp, a number has been created +7-920-718-22-68. Contacts in Telegram, , , Instagram and Viber are also presented. Choose a convenient way to communicate with technical support yourself.

Mobile operator Letai is flexible. He has inexpensive rates for everyone - from a simple school student to a deeply religious person. And home Internet, TV and telephone users can count on additional discounts in the form of cashback.

Author

For several years he worked in mobile phone stores of two large operators. I understand tariffs well and see all the pitfalls. I love gadgets, especially Android ones.

Fly 4g coverage area Tatarstan

Before connecting to an operator, they usually look at its coverage area in their region. The 4G coverage map in Tatarstan is one of the best among existing mobile service providers. You can verify this by looking at the picture.

To enlarge the map click on the image

The Tattelecom cellular network is a dual-band combined network of 900/1800 MHz. High-speed 4G mobile Internet services are provided in the LTE 1800 band (Band 3).

Tariffs for mobile communications and Internet

The table shows tariff plans for mobile communications of the Letai operator. Over time, some tariffs may become outdated.

Service packages: is it profitable to connect?

Since service packages are always formed at promotional prices, their connection can become profitable if you actually use the services offered. For example, it is convenient to immediately connect to the Internet at a speed of 100 Mbit/second, 160 TV channels in HD and a telephone for 565 rubles. per month than just the Internet at the same speed and a telephone for 675 rubles per month. It should be remembered that such conditions are a marketing ploy aimed at attracting subscribers and are based on statistics of current services. However, you must always be careful, since package offers may only be valid for a short period (usually 3-6 months), after which traffic will be paid at the base tariff rates. Such conditions are always spelled out in fine print in contracts and you need to inquire about them specifically. It should also be remembered that unless otherwise agreed, the company does not have the right to change the terms of the tariff without prior and advance warning to the subscriber.

Letai operator hotline phone number

Call the 24-hour Tattelecom support service using one of the numbers.

If you need a toll-free hotline operator number for individuals

Letai technical support for legal entities, or short number for subscribers 118-88

If you do not want or cannot reach the help center, you can write a free message on watsapp to the number or email

How long to wait for a response from a specialist

The waiting time depends on the contact method used by the client. The response speed on the hotline varies at different times of the day. They usually answer right away, but during peak hours you have to wait a few minutes.

They usually wait no more than 5 minutes for a response from the social network administrator.

The feedback function is used by clients who do not need a quick response and can wait. But the response in online chat is almost instantaneous.

Fly Tattelecom personal account: registration and login

After connecting to the operator, you get the opportunity to register in your Personal Account. Registration (https://lk.letai.ru/template.REGISTER/) occurs in several stages:

1. Fill out the top part of the form - enter your email address, the desired password (twice) the email will be your login login, and be sure to remember the password.
2. Next, you need to attach the connected services to your registered account: by fly card number, by phone number, by personal account number.
3. Check the boxes to agree to the terms of the agreement and complete registration.

Registration window in the personal account of the Letai mobile operator
Another registration option is to dial the command *100*3# on the mobile phone of the Letai operator working with a SIM card. In response, you will receive an SMS notification with a password; with this method, your phone number will serve as your login.

After this, log into your Tattelecom personal account using the phone number or email address specified during registration; unfortunately, you will not be able to log in using the personal account of the Letai operator.

To enter Tattelecom’s unified personal account, click on the picture

At the moment, the provider's websites have been updated and the old personal account does not work. When you try to log into it, you are redirected to a new, improved version.

Other methods of communication

Operator Letai maintains progressive communication with clients. You can communicate with a customer support specialist not only through a phone call, but also online, or by calling the messenger number. Such options for advisory communication are optimal for progressive users who are accustomed to using modern devices and communication methods for communication.

For quick and comfortable communication with a support service manager, the Letai operator offers:

• sending a message via WhatsApp messenger - +7(902)7182268;
• Telegram @tattelecomru_bot;
• Viber tattelecomru;
• group on the social network VKontakte;
• group on the social network Odnoklassniki;
• communication with administrators on the social network Facebook.

On social networks, a user can create a conversation topic or ask a specific question in the comments to an already created topic. You can also write a review about the quality of the company’s online activities here.

A list of all possible methods of electronic communication with customer support operators is presented on the official website of the Letai company.

How to top up your Letai account with a bank card and other payment methods

You can pay for the services of the Letay operator in several ways; you can deposit money into your account without registration and without commission. The most popular method is topping up using a bank card. To do this, follow the link https://tattelecom.ru/contacts/payments/cards/bank_card, select mobile communication, fill out the required fields and follow the system instructions.

Put money on your mobile phone Fly using a bank card

Place money on Tattelecom through the government service website

1. Go to the government services website https://uslugi.tatar.ru
2. Go to the payment section for Tattelecom communication services https://uslugi.tatar.ru/phone/tattelecom/input-information
3. On the page that opens, enter payment information: personal account number and payment amount. Click the “Continue” button
4. Fill in the details of the plastic card owner and click “Continue”.
5. Check the information provided and confirm the payment by clicking the “Continue” button.
6. Enter your plastic card details and click “Continue”.
7. If funds are credited, a link to the receipt will be indicated in the window that opens (download the receipt), as well as the result of the transaction “Payment successfully completed.” Funds are credited within a few minutes.

Through Sberbank

Another common method is replenishing your account through Sberbank. Here you can choose one of the options that suits you.

• Payment at a Sberbank branch;
• Connect auto payment in the Sberbank system online
• Via terminal
• When connected to Sberbank online
• Through the Sberbank mobile application

There is no commission charged when paying for Tattelecom services.

How to activate auto payment

By activating the autopayment service, you no longer need to worry about a negative balance. The option applies to Internet, Television, Telephony, Mobile communications. There is no commission for automatic payment, and the money is debited from your bank card. Management takes place in the subscriber’s personal account.

The following auto payment methods are available:

1. When a certain account balance is reached. For example, we will indicate a threshold of 50 rubles, if the balance is less than 50 rubles, then the amount specified in the settings, for example 500 rubles, will be automatically transferred from the card.
2. Scheduled setup. Indicate the date the subscription fee will be charged in your Letai personal account.
3. Top up your account via USSD request. This may have been introduced in order to remotely replenish a child’s balance. By creating the correct request, you can top up your mobile phone from a distance.

Procedure for connecting services

As a large provider, it is typical to have a choice of communication options with its clients. In order to submit a request to connect the service you are interested in, you can use the following methods:

1. a call to a single contact center, where the subscriber will be connected with the necessary operator, phone 8 (843)-222-22-22;
2. personal visit to the sales and service office, the addresses of which are presented on the company’s website (https://my.tattelecom.ru/contacts/salesandservice) both in the form of a list and on a map;
3. leave contacts via the feedback form https://my.tattelecom.ru/contacts/feedback?90.
4. fill out an application via the interactive form https://my.tattelecom.ru/contacts/claimconnect?80.

After this, you need to follow the proposed instructions and wait for the visit of a company specialist who will connect, configure the equipment, conclude an agreement and provide login information to your personal account, where all the necessary tariff parameters will be configured in the future.

Mobile Internet settings on your phone

Android

1. Select: Settings > Wireless controls > Mobile network settings > Access Point Names (APN).
2. Create a profile for Internet access: Name: Letai APN: internet.letai.ru Other fields: not required.
3. To complete the settings, select: “Menu” / “Menu” > “Save” / “Save”.
4. Activate data transfer in Roaming (check the box next to “Data transfer in roaming”). At the same time, tariffs for mobile Internet services will remain unchanged, at the prices of staying in the home region.

Iphone/Ipad

1. Go to: Settings > General > Network > Cellular Data Network.
2. Enter access parameters: APN: internet.letai.ru
3. The remaining fields (username, password): do not need to be filled in.

Windows

1. Start > Settings > Connections.
2. My ISP > Add a New Modem Connection.
3. Enter connection name: Letai
4. Select the modem “GPRS Cellular Line” > “Next”, specify: Access point name: internet.letai.ru User name: not required; Password: not required; Domain: not required.
5. Select “Advanced”, “TCP/IP Protocol” tab, setting the following settings: IP address assigned by server: on; Use software compression: off; IP Header Compression: Off.
6. Select the “Servers” tab, setting the following settings: Addresses are assigned by the server: on.
7. Click OK > Finish.

Problems you may encounter

Often subscribers complain about the lack of Internet on their phone. The reason for its absence may be the following factors:

• Low signal level (can’t pick up the network) - find a place with better reception
• Active load on the network - wait, during less busy hours the Internet works faster

SMS messages do not arrive when flying. Perhaps you are not configured (gotten) to receive SMS messages. To restore, follow the following instructions:

To send SMS messages while traveling around Russia and in international roaming, you need to set up an SMS center number on your mobile device.

1. Go to “Options” from the main menu
2. Select "System"
3. Select "Messaging"
4. In the section “SMS center number” write: +79506651010
5. Go to the “Messages” menu
6. Select "Settings"
7. In the “SMS Center Number” item, enter: +79506651010 and click “Save”