How to unblock an MTS number without waiting and queues!

A modern person does not understand life without a phone, and therefore a blocked SIM card causes a lot of troubles and complications. It is impossible to simply call someone, read a message, or simply contact anyone. Why is the SIM card blocked? There are a number of reasons for this, but most often it is due to the owner of the SIM card himself, since he can use voluntary blocking. But why?

This happens in case of theft or loss of a mobile phone, so that the SIM card cannot be used by fraudsters. In addition, people often link bank cards to their numbers and attackers can withdraw funds from their accounts just by having your SIM card in their hands.

However, the phone may suddenly be found, but the SIM card is already blocked, and what then? Then you can unlock it yourself by logging into your personal account on the MTS website or calling the operator. The company's subscriber base contains many opportunities for unblocking, so here we will describe the most possible options for blocking your SIM card, for example, for insufficient funds in the account or sending spam, and of course, methods of unblocking.

Also pay attention to useful tips that will help you find a way out of not the most common situations, such as whether it is possible to block a card for a short period of time and then quickly unblock it and much more. But first you need to find out the most important thing: is your SIM card really blocked and how to find out?

1. How to understand: is the SIM card blocked or not?
2. Basic methods of unlocking an MTS SIM card
3. How is subscriber identification carried out and why is it needed?
4. How to unlock an MTS SIM card if there is no PUK code?
5. An emergency way to unlock a SIM card
6. Is it possible to unlock a SIM card by a person for whom this SIM card is not registered?
7. How to unlock a modem on MTS?
8. How to avoid SIM card blocking?

How to understand: is the SIM card blocked or not?

In order to determine whether your SIM card has been blocked, you just need to call any number (except for MTS help desk numbers). If the SIM card is deactivated, you will hear a voice message from the operator about the impossibility of making a call, after which he will advise you to contact the service center.

It’s clear that your SIM card is blocked, but why was it blocked? Here is a list of the main reasons why your SIM card was deactivated.

The main reasons for blocking a SIM card:

Long-term non-use of the card

If your SIM card has not been used for a long time, it may be blocked. To activate, you just need to contact the service center.

Often, blocking occurs after two to three months of not using a SIM card, and if you did not activate it then, then it will be impossible to unblock it. Alternatively, you can try to buy this number again when it is on sale again.

Debt on balance

If you have spent all the funds on your SIM card or used it, but did not pay on time before the due date, the operator may block your SIM card without warning you about it. You can check that the blocking occurred precisely because your account balance is zero by dialing *100# on the display of your mobile phone, where the balance status will be displayed. And in this case, just top up your SIM card and it will unlock on its own.

Incorrect PIN entry

The SIM card will be blocked after three incorrect attempts to enter the PIN code. In this case, you can unlock it by finding the starter package from this SIM card and entering the PUK code shown on the package. If it is not possible to enter the PUK code, you will have to contact the service center.

Voluntary blocking

When your phone is stolen or you lose it, it is best to contact a service center and block the SIM card. This way you will protect yourself from criminals who try to transfer money from your account.

If you block your SIM card yourself, to activate it you need to come to the MTS office, where company employees will unlock your SIM card.

It is also possible to temporarily deactivate the SIM card, for example, if you go to another country. This can be done in your personal account on the MTS website. But this service is paid, so be prepared for it.

The reason was found out and now the main thing remains - to unlock the SIM card. Four main methods will help you activate your SIM card, as well as a detailed explanation of each of them.

Unlocking using PUK code

The PUK code (Personal Unlock Key) has been used by many operators for about 10 years. This is the last “line” of protection for your device, after which comes the SIM card blocking. The PUK code is applied when the primary PIN code consisting of four digits (default 1111 or 0000) was entered incorrectly three times.

Finding out this code is quite simple - it is located on a plastic card, which is provided to the client along with the SIM card. On the back of the plastic you can find a PIN code, phone number, general information about the operator and a PUK code, which is better to write out somewhere or save in a more secure place.

Unlocking using a PUK code does not require any special skills or knowledge. The user simply enters a combination of eight numbers that are written on his plastic card and gets the opportunity to enter a new PIN code that he will not forget.

If you enter the PUK code incorrectly 10 times, you will need to contact the office of the operator company with your passport or identity documents to restore access to the phone number. It is worth noting that not all companies provide the opportunity to restore a blocked card. What to do in this case?

Basic methods of unlocking an MTS SIM card

There are several basic methods that are most often used to activate a blocked SIM card. These methods can be used either independently or by contacting MTS employees.

Call support

To restore the number of a blocked SIM card, you need to dial 0890 and then press the number 0 to connect to the operator. When he answers, briefly describe the problem and provide the passport details so that the operator can verify the authenticity of the owner of the SIM card. It is also important to know the code word that is written down when registering the number.

Take advantage

If it is not possible to contact a service center to get a new SIM card, you can order one. MTS has provided this opportunity to all subscribers to receive a new SIM card with free delivery throughout Russia. Courier delivery is also possible, but it will already be paid, the cost of which depends on the urgency of the order and your tariff.

You can order this service by calling 0890 or 8-800-250-0890 from other tariff packages. After waiting for the operator to connect, tell him your mobile number, full name, passport details and postal address. Delivery will take 3-15 days.

Activate the SIM card yourself

You can restore your SIM card without contacting support. To do this, go to the MTS website and go to your personal account. Next, find the item with services and click on the suspended services tab. Find the checkbox for “stop services” and click on it. This action will activate your SIM card.

Contact the MTS service center

Perhaps this is the most reliable way to activate a SIM card. To do this, you need to find any MTS service center and contact any consultant. Also, do not forget to take your passport to confirm your identity, since only the owner himself can restore the SIM card. In addition, you can only unblock it if six months have not passed since the start of the blocking. After six months, you will no longer be able to activate the SIM card.

But what to do if you forgot your passport and cannot verify the authenticity of your SIM card? Then you are required to undergo personal identification to confirm your identity.

Voluntary blocking

This is a special service from the provider, which involves temporary freezing of a SIM card, with the possibility of further restoration. With such a “freeze”, the balance, tariff plan, and connected options are preserved on the card. The service is provided free of charge for 2 weeks, and after that, 1 ruble per day will be debited from the account. It’s easy to do it yourself, through your personal account on the company’s website. How can MTS unblock a number that was turned on on a voluntary basis?

• Go to the company's sales office, write a statement that you want to unblock the SIM card and within 15 minutes the number will become active again;
• Call the MTS operator at the call center;
• Go to your personal account or the “My MTS” mobile application in the “Blocking” section, click “Remove voluntary blocking” - “Next” - “Unblock”;

Please note that if the SIM card is in the block, you will not be able to use it, so we recommend that you do not forget the secret code for authorization in the system.

• To install a voluntary block, just dial the USSD command *111*157# + green handset, but to unlock an MTS number (SIM card) there is no such command.

How is subscriber identification carried out and why is it needed?

Identification is necessary to confirm that you really are the owner of the SIM card and various actions are available to you: deactivation, SIM card restoration, etc. In order to undergo identification, you must take your passport with you and answer several questions: one of three main ones and two additional ones.

Examples of basic questions:

• 2 mobile numbers that you often call or send notifications to.
• The access point (GPRS data service) you used.

Examples of additional questions:

• The status of your account balance.
• Amount or last top-up.
• Date of the last paid action on your number.

Identification can be simplified by indicating the PUK1 code, which is located on the starter pack.

However, it also happens that the starter package could have been lost and can no longer be found, how can it be unblocked in this case?

How to remove the lock after entering an incorrect PIN

The SIM card functionality includes a PIN code that must be entered when turning on the phone. If you enter an incorrect combination, the SIM card is blocked, but not permanently. You can return it to functionality by entering a special PUK code. This is usually an eight-digit number that is indicated on the starter pack card.

When prompted for a PUK code, you must enter the data correctly. After this, the phone will prompt you to enter a new PIN. Be sure to write it down in a safe place. If you cannot remember your PIN, we recommend turning it off in your phone settings. Also, don't try to enter PUK at random. After 10 incorrect attempts, naturally, it will be impossible to unlock the SIM card.

If the starter pack is lost, you can find out the PUK combination from your operator by calling 0890 or 88002500890 (for calls from a landline). The subscriber will need to provide data that confirms that he is the owner of the number. The consultant may ask you for the latest information about your balance or about incoming/outgoing calls for the last period.

We also recommend contacting an MTS communication salon. Bring your passport with you to confirm your identity.

How to unlock an MTS SIM card if there is no PUK code?

After three incorrect attempts to enter the PIN code, the SIM card is blocked and can only be activated after entering the PUK code. This code never changes and is tied to a mobile number. You can find it on the starter pack or call the operator at 0890 (from MTS numbers) or 8-800-250-0890 (from other numbers).

In order for the operator to dictate your PUK code number to you, you need to tell him the passport details of the SIM card owner and only then will you be able to unlock the SIM card.

If you accidentally blocked your number, there will be a voluntary blocking of your account, which is free for 14 days, but from the beginning of the third week, 1 ruble will be withdrawn from your account every day. Therefore, it is important to remove the block in the first days to avoid a negative balance in your account.

If the owner does not remove the blocking for at least 60 days, the SIM card is no longer subject to restoration. The number to which it is linked passes to another owner and is used when creating a new SIM card.

After removing the block, all settings and parameters remain untouched, for example, any connected services, tariff plan and the amount on the account balance (except for the amount that was written off within 14 days due to the use of a voluntary block). But keep in mind that you will not be able to save new contacts to this SIM card. However, for modern phones with a sufficient amount of built-in memory, this is far from a problem, so the question of how to save contacts is irrelevant.

There are times when you need to make an urgent call, but there is no access to a SIM card. Time is limiting and you don’t have time to visit the MTS office or even call the operator? Then use the method described below.

Everything is clear about how to unlock an MTS SIM card. But what to do when it is not possible to personally visit the MTS office, and the reason for the blocking was the loss or theft of your phone? The operator has provided a solution for such a case. You can use it. If the SIM card with the MTS number was lost, you need to get a duplicate. To do this, just go to the nearest service office with your passport. Please note that to do this you need to be in the same region where the SIM card itself was purchased. Issuance of a duplicate is free of charge.

After issuing a duplicate MTS cbv card, a daily ban on receiving and receiving SMS is established - this is due to cases of fraud with SIM cards and bank cards.

If you don’t want to go to the MTS office, you can use the SIM card delivery service. There are several delivery methods available:

• Courier around the city (does not work in all cities), but only in large ones. Terms - from three hours to three days, depending on the urgency. Cost – from 250 to 500 rubles.
• Courier to other cities – up to 6 working days when delivering to regional and district centers, up to 9 days when sending to small towns. Cost – 400 rubles.
• By Russian Post - delivery time from 3 to 15 days, cost - 115 rubles.

Free delivery of MTS SIM cards around the world is also possible for subscribers in international roaming. The exceptions are the LPR, DPR, South Ossetia, Abkhazia and Turkmenistan. Persons located in Brazil will need to pay a customs duty of 3,000 rubles - this is the customs legislation of this state.

An emergency way to unlock a SIM card

If you don’t have time to contact a service center or activate the SIM card yourself, this method is for you. For emergency unlocking, dial the voice menu number 0890 . After listening to the operator, select “Emergency”. After listening further, select the option to restore the SIM card. After choosing, an operator will be called, to whom you need to briefly tell the reason for the call and why you need to do this urgently. He will tell you to provide your personal information and after 5-7 minutes the SIM card will be activated.

What should you do if you are not the owner of a SIM card and someone gave it to you or gave it to you because it was unnecessary, and the SIM card turned out to be blocked? Even in such cases there is always a way out.

Financial block

This type of sanctions is applied for two reasons:

1. For a long time (more than 60 days) the account balance remains negative;
2. When used, you will not repay the debt for a long time.

So, you have come to the conclusion that it was for this reason that your MTS number was blocked, what should you do? In fact, in this case, compared to other methods, unblocking the number will be the easiest. You just need to top up your balance to a positive amount, or, in simple terms, pay off your debts. Immediately after the money is credited, the SIM card will become active again.

What will happen if you don’t pay off the debt and just throw away your SIM card, because on many forums and Internet sites they write that after 180 days it will automatically be blocked on its own?

Based on our personal experience, we confidently tell you that you can’t get rid of MTS just like that. They will send you “chain letters” asking you to pay the bill, gently hinting at the further transfer of the case to court. One of our employees faced a completely unpleasant situation: he terminated the contract with the operator in an official way - he wrote a statement and signed papers. However, after a while I began to receive letters asking me to repay the debt. It turned out that the responsible employees of the MTS office had lost the agreement on termination of services, the SIM card remained connected, and the debt was collected on it. Therefore, we recommend that you save all contracts in order, if necessary, to prove that you are right!

Is it possible to unlock a SIM card by a person for whom this SIM card is not registered?

Often subscribers can use the numbers of their relatives or friends, according to documents issued not in their name. And is it possible to restore a SIM card without being its official owner? Most likely not, because a personal visit to the MTS service center will not bring any benefit. It can be unlocked when the real owner asks to activate the SIM card. In addition, he must present documents confirming his identity, after which the operator will unlock his SIM card. Unfortunately, without documents, even the real owner will not be able to restore the SIM card.

You purchased an MTS modem to use the Internet via a SIM card, but it was blocked, or you started using the services of other operators, but you don’t want to buy a new modem and how can you unblock it then? This algorithm of actions will help you activate your modem.

How to determine if you have been blocked?

If you suspect that your MTS number is blocked, you don’t need to immediately look for how to unlock your SIM card. First, determine the type of lock:

• With a voluntary block, when dialing, you will hear: “The call cannot be established, call the help desk.” If they call you, subscribers will hear: “The subscriber is temporarily blocked”;
• During a financial block, audio alerts will be identical to the previous ones;
• When automatically blocked, if you want to make a call, you will hear the following: “Outgoing communication is not available, the SIM card is not registered with the network.” If they call you, they will hear: “The subscriber is temporarily blocked.”

Thus, we have considered all the possible ways in which you can unlock a SIM card.
We hope you will not have any questions in the future about the initial blocking in MTS - how to remove it and where to go. Remember, you should not be afraid of being disconnected - the most important thing is not to run up the debt and contact the manager in time with a request to unblock the card. If our article helped you, please like it!

How to unlock a modem on MTS?

If you bought a special modem to receive Internet via a SIM card, but stopped using MTS services and switched to another operator, you should unlock the MTS modem. So, here is a list of steps to unlock the modem:

1. You need to download the program “DC-Unlocker” or similar ones.
2. Then move all the data to your PC.
3. Next, connect your modem to your PC.
4. Run the program you downloaded and disable the device detection process in it.
5. Next, enter data on the modem parameters. In the first space “Select manufacturer” enter the modem model.
6. Find the magnifying glass and click on it.
7. After completing the actions, you will receive a message about the successfully activated program.

Well, perhaps, all the possible unlocking methods have already been explained, and the main question remains: is it possible to avoid blocking a SIM card? Of course yes, and you will learn how to do this so that you don’t have to worry about going to a service center or searching for a PUK code to activate your SIM card.

How to find out if a number is blocked?

Before you figure out how to resume the previous operation of the SIM card, you need to find out the possible reasons for installing the block. There are several options to find out if the number is active:

1. You lost your mobile device or it was stolen by criminals. In such a situation, you must first contact the police and your operator. Act quickly so that the criminal does not have time to use personal data and funds in the account.

2. If a significant amount of debt has accumulated on your balance and you do not make timely payments, then the operator has every reason to suspend service to the telephone number.

3. Voluntary. When going on vacation abroad in international roaming, many users set a temporary block to save their money in a foreign country. Or the subscriber simply does not intend to use his device for a certain period of time.

4. If there is a long period of inactivity on the part of the consumer, if calls and messages are not registered from the SIM card for a long time, then the provider can set a block unilaterally.
5. Included with the new SIM are special codes for activating the equipment - PIN and PUK, when they are entered incorrectly, the card instantly and irrevocably fails.

To find out whether a phone number is currently active, you can use one of the following recommendations:

How to avoid SIM card blocking?

There is prevention of any problem, and even here you can prevent the deactivation of your SIM card by performing completely simple steps. To begin with, in order to avoid having to deal with SIM card unblocking in the future, you just need to use this number more often. Of course, one of the reasons for deactivating a SIM card is its non-use, which arises due to the uselessness of the number, its irrelevance, the use of another number or the loss of this SIM card, but if you do not want to contact the service center again or call the operator, then do it at least I would get calls from this number once every six months. If you do not have such an opportunity, for example, you are in another country, give your SIM card to a friend or acquaintance who would use it from time to time. Be careful with the service life of the SIM card, because after six months of non-use, it will no longer be possible to restore the number.

It is also important to constantly monitor the status of your account balance and replenish it in a timely manner, otherwise if there is no money in the account, the operator will automatically block your SIM card until the money is transferred to the account.

Keep an eye on promotions and changes in your tariff, as MTS may withdraw money from your account due to an increase in the price of mobile services or invite you to participate in a promotion that may turn out to be paid.

Be careful when you receive “Please call me back” requests from numbers you don’t know. By calling back to the specified number, you will give attackers the opportunity to use your information. Pay attention to incoming calls and notifications, especially from bank employees asking you to provide them with information about your credit or payment cards. Please be sure to verify this information and the authenticity of these notices.

So, if you are faced with the task of unlocking your MTS SIM card, to activate it, simply contact the service center or call the support team. It will take a couple of minutes, but it will keep your number and all existing data on the SIM card intact.

Unblocking via virtual personal account

The simplest and most accessible option for the user. If the SIM card was disabled directly by the subscriber’s actions via , then in addition to the methods presented, you can use the method of resuming work through your personal account. In this case, you just need to open the “Number Management” category, and then go to the blocking sub-item. Then just follow the system instructions that appear.

Useful to know Tinkoff SIM card tariffs

We hope you understand what to do if you have blocked your MTS SIM card and you can restore your number on your own or with the help of the operator’s specialists, or try to register another one.