Error code 509 in Megafon Personal Account

Mobile communications cover all regions of Russia, having many subscribers - which means they are all affected by global changes in the company’s policy, list and cost of using services. This material will tell you about error code 509 in Megafon’s personal account - what is it, how to fix it, why did this message suddenly appear?

Error code 509 in Megafon

What is “Error code 507” when changing tariffs

The appearance of the code designation 507 reflects a systemic, technical malfunction of Megafon itself - it is impossible for the user to change his own, previously established tariff plan, or select the optimal conditions for using cellular communications. The latter is associated exclusively with internal errors, failures of the telephone company, and the client is accordingly unable to prevent the occurrence of such. Users just have to come to terms with it and try to find a way out.

The malfunction, according to Megafon specialists was caused by incorrect operation of the mobile system , regardless of the actions or requests of the SIM card owner. The occurrence of an error cannot be predicted. Accordingly, a solution should be sought using the help of the technical support department.

The occurrence of the described system failure is exclusively one-time in nature and can be easily eliminated.

Confirmation and acceptance messages (Success): 2ХХ

A special type of code that is used to communicate the server's permissions to execute requests or use parts of the service and protocols.

If the request sent by the client has been processed and the process has started, this is reported in the logs. Also, such a record may contain header data or parts of records, if they are allowed by the service.

Everything is fine (OK): 200

A message of this nature indicates that the data transfer was completed successfully, all requests were processed, and everything is fine.

200 OK is the most popular and well-known code for any log. It is extremely unnoticeable, because if everything is good, then there is no need to pay attention.

Initially, a similar method of maintaining system records was used by *.NIX operating systems, which, when loading, communicated with the administrator in approximately the same way, issuing an “OK” or “Fail” code for each service waiting to load.

Created: 201

The code is used for the purpose indicated in the title. Typically, such a message means that something new is being created during or after processing and requesting it.

A good example would be to create a new user profile upon completion of registration. In this case, there will be several 201 Created entries when creating a username, password, profile, user page.

If suddenly for some reason the resource cannot be created, the following serial code will appear.

Accepted: 202

This code means that the request has been accepted and is in the process or waiting to be processed by the server, for example when the load on the resource is very high.

In this state, the session may be terminated if a certain condition is not met or will be accepted and executed later.

Initially, the request is not binding, so it can be deferred. In this case, there is no need to wait for the client at all, since the code can be transferred after a very long time.

Non-Authoritative: 203

The log entry indicates that the server accepted the request and its processing was successful. However, the data may not be relevant or fresh because it was taken from a secondary source.

The Non-Authoritative 203 message is often used instead of 200 when the request leads to information located in archives (to reduce the volume and increase the processing speed of the request) or in backup databases.

Very often, normal, stable requests can also pass under this code, when the rest of the data has been restored after a failure, and the server has found minor inconsistencies in the records, for example, in time or dates.

No Content: 204

Thus, the server reports that request data was received from the client, it understood the information and processed it.

But according to the data received, he has nothing to respond with, since there is no content that matches the received request. That is, there is no data for this user.

The HTTP status code 204 No Content is used mainly to not prohibit the processing of script sessions, while the document can remain unchanged.

The code does not carry or contain a message; it is included immediately below the title in any empty line that appears first. It is needed when you need to log in or perform other actions without refreshing the page itself.

Reset Content: 205

The meaning of the entry 205 Reset Content is similar to the previous one. However, in this state, the server requires the client to refresh the page.

Even if the request is successfully processed and everything is completed, it may be necessary to clear the data or delete it independently by the user, for example, after registration during subsequent identification on the server.

It is also used to clear a completed form for security purposes, that is, when updating, the data disappears and is verified only with a new authorization.

Partial Reset: 206

A server error code when it returns only a portion of the content that matches the request. Often used as an addition to page caching settings to speed up the display and processing of its data.

That is, information is displayed in stages, thereby saving user time and download traffic if the processed request is not correct.

This processing option is often used on multifunctional and heavy sites, when when moving to the next page or when processing a new request, the data is updated only in the part where it is necessary.

Multi-Status: 207

In such a message, the server processes several executable requests and operations at once, saving and combining them into a single .Xml file.

In this form, logging is more convenient for research by a network administrator and, as a rule, is divided by types and formats of code output or the reasons for which they occurred.

Possible causes of the error

The main root cause of the appearance of the described system failure on Megafon when changing the new tariff plan is the immediate failure of the mobile server. Users themselves are additionally recommended to check the following points before visiting the mobile operator’s department:

level of connection stability of the telephone-Internet direction pair, wait for the connection quality to improve ;
be sure to check the amount of money in your personal account in order to conveniently change the selected tariff plan - this often requires writing off a certain fee;
there are debts to the mobile company - this becomes an obstacle to changing cellular tariff rates;
how accessible the preferred tariffs are - the subscriber meets the conditions set by the company , for example, uses contract services, possibly prepaid communications;
network access level , lack of blocking of the installed new SIM card, which can pose a technical barrier when changing the tariff.

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There is not enough money on the number to call.
Check your balance and top it up if necessary;
You are outside the city, in areas with dense buildings - in an area of uncertain signal reception.
On an Android device, using the My Network application, you can automatically send information about call quality and coverage problems to MegaFon;
The number has call forwarding installed.
If communication problems occur regularly, please send us a message via the “Write to us” form or contact the Support Service through your Personal Account. In the message, indicate the address where communication problems occur and describe the problem in detail.
Cancel all forwardings in your Personal Account or dial the command ##002#
In your phone settings, the call blocking function is enabled (for example, numbers that are not in the contact list are blocked) or the Black List service is activated, in which you specify numbers from which calls are blocked. Check your phone settings or your blacklist;
Outgoing or incoming calls are prohibited;
There is a problem with your phone. Restart it or insert the SIM card into another phone;
If you cannot be reached from any number or you cannot call any number, and the SIM card does not work in another phone, contact the nearest MegaFon store.
To get information about the nearest salon, dial the free command *123#
The phone has a fixed dialing mode enabled, in which you can call only those numbers that are included in a special list saved on the SIM card.
We will replace your SIM card free of charge.
On some phones, this feature may be called “Fixed Dialing Numbers” and included in the “Call Settings” menu; on others, the feature may be called FDN (Fixed Dialing Numbers) and included in the “Security” menu. To activate the mode, change its settings and disable this function on the SIM card, you will need the PIN2 service code.
For detailed information about this function, see the instructions for your mobile phone.

How to fix the problem

Having established the root cause of the problem, proceed to eliminating the difficulties that have arisen. You can bypass the difficulty in one of 4 ways.

Then continue trying to change the selected tariff plan - try switching on your own. How long such independence will last is impossible to get an exact answer.
Call the technical support staff and ask them to manually enable the service package you have chosen. An operational decision often takes an hour to an hour and a half.
Personally visit a communication salon , sort out the problem, log in through your personal account on the Megafon website, change the tariff plan.
Go to the last one by sending a text message, requesting a USSD command - the system will independently carry out the appropriate modification and send a final report.

FAQ

There is not enough money on the number to call. Check your balance and top it up if necessary;
You are outside the city, in areas with dense buildings - in an area of uncertain signal reception.
If communication problems occur regularly, please send us a message via the “Write to us” form or contact the Support Service through your Personal Account. In the message, indicate the address where communication problems occur and describe the problem in detail. On an Android device, using the My Network application, you can automatically send information about call quality and coverage problems to MegaFon;
The number has call forwarding installed. Cancel all forwardings in your Personal Account or dial the command ##002#
In your phone settings, the call blocking function is enabled (for example, numbers that are not in the contact list are blocked) or the Black List service is activated, in which you specify numbers from which calls are blocked. Check your phone settings or your blacklist;
Outgoing or incoming calls are prohibited;
There is a problem with your phone.
Restart it or insert the SIM card into another phone;
If you cannot be reached from any number or you cannot call any number, and the SIM card does not work in another phone, contact the nearest MegaFon store. We will replace your SIM card free of charge. To get information about the nearest salon, dial the free command *123#
The phone has a fixed dialing mode enabled, in which you can call only those numbers that are included in a special list saved on the SIM card.
On some phones, this feature may be called “Fixed Dialing Numbers” and included in the “Call Settings” menu; on others, the feature may be called FDN (Fixed Dialing Numbers) and included in the “Security” menu. To activate the mode, change its settings and disable this function on the SIM card, you will need the PIN2 service code. For detailed information about this function, see the instructions for your mobile phone.

Connection

There are several basic methods for connecting:

Through the MegaFon website. To do this, go to the page and click on the connect button. Follow in detail all the instructions that will help you complete the process of registering your email account.
Send a text message to service number 5656. Depending on the type of service, the content will be different, but when you send an empty SMS, the full version will be activated. To enable the lightweight series, you need to write the letter “L” or “L”; for full functionality, send “P” or “P”. To enable test mode of the package, you must send “S”.
Use service combinations of numbers and symbols. To make an email address and connect a lightweight version of the option, enter the request *656*2# on your phone and make a call to send it. Activation of the full package is carried out using the code *656#, a test period is included. Transfer without test time upon request *656*5#.

The methods described are the main ones, and if difficulties arise, you should contact MegaFon employees in your city. To do this, just take your passport and go to the communication salon. Or call the support operator, who will suggest connection methods and operation of the service.