Megafon corporate personal account: features, functions and capabilities

Large companies regularly implement a large number of business services. Thanks to them, it becomes possible to optimize processes without involving new employees. For example, Megafon launched the “Business Tasks” system, with the help of which business representatives can receive not only secure communications, but also call automation, customer service and the ability to launch advertising campaigns. You can manage this system through Megafon’s corporate personal account with a convenient interface for quickly solving any problem.

Corporate personal account Megafon

A corporate personal account from Megafon is an excellent opportunity to automate most business processes that relate not only to mobile network support, but also to other equally useful areas:

  • Legal assistance;
  • Accounting work;
  • Setting up advertising campaigns to attract new customers;
  • Optimization of work with clients;
  • Ensuring security and confidentiality;
  • Organizing interaction within the team, as well as monitoring their work.

The main advantage of connecting a corporate personal account and its services is the ability to get a secure system for solving and monitoring tasks. This will allow small and medium-sized businesses not to waste time searching for new employees whose functions can be handled by a high-quality service.

This opportunity is useful for any area of ​​business, since the introduction of new technologies always remains relevant.

Several people can have access to the system, and the main owner can monitor each activation. To do this, you need to enable SMS notifications about new logins to your corporate account. This will improve the security of company data.

Important! Unlike the standard personal account for individuals, business profiles must be registered.

Features Overview

For corporate clients, Megafon offers a wide range of capabilities that can be immediately implemented into business processes:

To work with Megafon advertising, you can use the following services:

  • Lead generation - searching for potential clients by launching advertising with a feedback form;
  • Megafon Target is an automated system for launching advertising on social networks;
  • Mobile information - sending SMS messages to company clients for various purposes (promotions, appointment reminders);
  • Smart profile - a detailed analysis of the client’s audience, which can be used to launch advertising campaigns;
  • Wi-fi with authorization is a wireless Internet that allows you to collect information about connected users (gender, age, interests, search queries, etc.).

The company has also created a large number of useful platforms to interact with customers:

  • Webinars and video conferencing - services allow you to conduct online seminars and meetings, through which you can not only communicate with clients, but also with employees;
  • Virtual PBX - connecting a multi-channel number to quickly process an unlimited number of calls;
  • Connecting a “Star number” , which consists of only 4 digits, or a toll-free telephone number for the “8 800” hotline;
  • MultiFon Business - IP telephony connection;
  • Support for online cash registers - comprehensive connection of cash registers, which also includes registration with tax, accounting and service support.

To automate business processes, Megafon has also prepared special platforms:

  • Intelligent call processing according to a pre-prepared script;
  • Megafon EDF is a service that allows you to optimize document flow in a company;
  • Working with electronic signatures;
  • Automated selection of employees;
  • Digital Back Office - a system that includes a convenient document designer, legal support on any issues;

In addition, the operator offers clients access to innovative IT systems:

  • Cloud storage;
  • MegaFon CDN - website optimization;
  • Mobile ID - a quick registration system for clients;
  • Big Data is a powerful business analytics system.

To control data security, Megafon has also created additional options:

  • Anti-burglary - high-quality protection against viruses, scammers and network attacks;
  • Multi-level protection against DDOS attacks;
  • Control of employees working remotely;
  • MegaFon MDM is a system for protecting mobile phones that have access to classified information;
  • Pentest - checking the company’s security and searching for vulnerabilities;
  • M2M-Monitoring is a service for remote monitoring of equipment operation.

To get acquainted with the free period (5 days on average), then a subscription fee is debited from the phone balance, the amount of which can be determined independently when connecting the option.

Useful features

In addition to the main equally useful functions, corporate clients have access to a subscription to the online magazine “Update”, which publishes articles from leading Russian experts about technologies in business.

In addition, customers have access to bonuses from the operator’s partners, for example, discounts on lending or increased cashbacks on purchases.

Before registering a company in the system, the operator offers to sign up for a consultation on cooperation issues. To do this you need:

  • Go to the official website using the link - https://megafon.ru/corporate;
  • At the bottom of the page, click the “Become a corporate client” button;
  • Fill out the form by entering your contact information.

Within a few days, a specialist working with corporate clients will contact you and you can ask any questions.

Also, the Megafon Business system allows you to create two types of personal accounts:

  • Corporate personal account (required for managing mobile communications);
  • Megafon Business profile (single sign-on to services under one access).

In order to register in the Megafon Business profile and gain access to his personal account, you need to have:

  • Corporate SIM card;
  • Corporate personal account for her.

Login to Megafon's corporate personal account

To enter your corporate personal account to manage mobile communications, you must connect to the “Remote Service” system, which will allow you to contact the operator for service without filling out applications, for example:

  • Changing the details and characteristics of reporting documents;
  • Sending information about phone unlock codes;
  • Changing the tariff and changing its options and services;
  • Password reset;
  • Request call detail reports.

To complete it, you need to write an application to connect the option and submit it to one of Megafon’s offices. The document form can be found at the link - https://www.megafon.ru/ai/document/6169/file/distantzionnoe_obsluzhivanoe_zayavlenie.pdf.

If you have access to the system, you need to send a code word (which is specified in the cooperation agreement), since company employees will conduct authentication, and also indicate the phone number that you want to connect to e-mail [email protected]

Within 10 days you will receive a notification about connecting your personal account.

By phone number and password

You can only log in using your phone number and password.

You can get access via SMS using the command *990*00#. Next you need to log in:

  • Go to the official Megafon website using the link - https://b2blk.megafon.ru/;
  • In the upper right corner, select the “Business” tab;
  • Click on the “Personal Account” section and select the “Corporate Personal Account” button;
  • Enter the accesses you received previously.

Via mobile application

To log into your personal account, you can also use the Megafon application, which works on the Android and iOS platforms. First, you need to install it on your device and use your number and password to log into your personal account.

By phone number without password

To save time, you can set up login to your account without a one-time password. To do this, you need to enable the “Auto Login” function, which will be used constantly and will allow you to automatically gain access to services. To do this you need:

  • In your personal account, find the “Settings” section
  • Go to the “Account” and “Login Settings” tabs;
  • Add password;
  • Save data.

You can disable the function using the combination *105*00#.

Important! Wi- access point is distributed , other users will also have access to the account.

Without password and login

It is also possible to access your personal account without using a login and password - via an SMS message with a link to log in. However, the function is not available to corporate clients in order to protect user data as much as possible.

Additional features

In addition to the main functionality, the Personal Account of a corporate client also has many interesting additional options. You may find the following features useful:

  • Receiving detailed instructions on how to work in your Personal Account by clicking on the active link “About the system”;
  • Changing contacts and personal information about a specific user in the “Settings” section;
  • Changing the password and secret question to log in to the system in the “Security” section;
  • View statistics of logins to your Personal Account with the current number.

Of course, these are not all the functions of the system. You can find out more about working in your Personal Account on the operator’s website or by calling the hotline.

Megafon personal account for corporate clients

The Megafon Business personal account for corporate clients is a single platform for working with all the company’s services. Its connection is available only to users of Megafon SIM cards and with a registered account for mobile communications.

The system gives company owners the opportunity to work remotely with.

Important! Employees who require access from one service do not have to provide a login and password for the general profile. When connecting, the specialist will have a separate personal account in which all the functionality will be available to him.

Features and capabilities

Your personal account combines a convenient interface that allows you to:

  • Monitor business processes and receive detailed reports;
  • Establish communication with clients and company employees;
  • Work with analytics and receive advice from experts.

In addition, corporate clients who use Megafon business systems can work with data without leaving their personal account.

Rates

The platform offers connection to a standard line of tariffs for business clients - “Manage”, which allows you to independently select a package of services and configure the amount of data required for communication:

  1. Specialist . The tariff includes 300 SMS messages and communication throughout Russia. Support for free traffic for communication in mail and instant messengers, as well as access to cloud services.
  • Number of minutes: 500;
  • Internet traffic: 5 GB.
  • Subscription fee: 300 rub. per month
  1. Expert . The user receives 300 SMS messages per month throughout Russia, and in addition to standard instant messengers, mail and the cloud, free access to maps is added.
  • Number of minutes: 750;
  • Internet traffic: 20 GB;
  • Subscription fee: 450 rub. per month
  1. Manager . The tariff includes 500 SMS messages, communication throughout Russia and receiving incoming calls from Europe, free Internet traffic for communication, working with maps and file storage, as well as additional options - the Megafon Anti-Hack system, as well as the MegaDisk cloud.
  • Number of minutes: 1400;
  • Internet traffic: 25 GB;
  • Subscription fee: 750 rub. per month
  1. Supervisor . 1000 SMS available, communication throughout Russia and incoming in Europe, free communication by mail, instant messengers, social networks, access to maps and cloud storage. Security is provided by the Anti-Hack system, and data storage is provided by MegaDisk.
  • Number of minutes: 2500;
  • Internet traffic: 40 GB;
  • Subscription fee: 1100 rub. per month

Personal account Megafon corporate

To register a personal account, you must have a corporate SIM card. If you have it on hand, you need:

  • Go to the official website of Megafon for business using the link - megafon.ru and select the “Business” section;
  • Then, in the upper right corner, click on the “Personal Account” tab and select “Megafon Business”;
  • Click the “Register” button;
  • Enter your corporate number and click “Continue”;
  • After this, the system will send you an SMS message with a confirmation code, which you need to enter in the empty column;
  • Create a password and save it.

To start working with your account, you must enter your full name and e-mail, which also needs to be confirmed.

Login to the Megafon corporate account system

In order to log in to the system, you need to go to your Megafon Business personal account using the link - https://id.megafon.ru/sso/oauth2/authorize?response_type=code+mpt&realm=%2Fb2b&client_id=b2b_site&service=external&redirect_uri=https %3A%2F%2Fwww.megafon.ru%2Fcorporate%2Fredirect_oauth&state=https%3A%2F%2Forenburg.megafon.ru%2Fcorporate%2F.

After that, enter single access from the account.

Important ! You can work with the system only through the Megafon website; there is currently no separate mobile application for these purposes.

Password recovery

To recover a forgotten or lost password, you can use two methods:

  • Enter the USSD command *990*00# to receive an SMS message with access information;
  • Go to the login page using the link - https://b2blk.megafon.ru/, click “Forgot your password?”, enter your phone number, after which you need to send a request with the code that will be indicated on the screen. After this, information about the password will be sent by SMS message.

Advice! We recommend changing your personal account password every 2-3 months for maximum data protection.

Review

Megafon's personal account for corporate clients is quite easy to use; everyone can understand the main functions of the service. We have compiled a short overview that allows you to explore the available options in detail.

Payments

  • In the “Personal Accounts” section you can see both the balance status and new receipts;
  • The main page displays all available invoices; for each of them you can see the amount, date and type of payment.

Accounting documents

  • Open the tab with personal accounts;
  • Select the ones you need and click on the report generation button;
  • Select the document type and format, enter your email and click on the report generation button.

Adding a person

  • When a new person joins the company, you need to go to the mobile number that he uses in the “Mobile Communications” section;
  • In the card that opens, write your name and position, then save the information.

Tags

  • Open the “Mobile Communications” section;
  • Select a group of numbers and click on the “Assign tags” icon;
  • This action allows you to group people based on a specific characteristic (for example, belonging to a department or project).

Forwarding

  • In the mobile communications section, find a specific number;
  • Click on it and go to the forwarding menu;
  • Here you can see all completed redirects and set up new ones if necessary.

Services and options

  • As part of changing the set of services and options, you can enable or disable certain functions for individual numbers;
  • Select the required mobile phones from the list by checking them;
  • Connect the necessary services or choose to change the tariff plan;
  • Set the data change time.

Replacing the card

  • In the mobile communications section, find the employee who lost his old SIM;
  • Click on the “Change card” button;
  • Enter your new phone and lock code. The number will be changed soon.

Now you know how the Megafon personal account for legal entities works, its main functions and capabilities. Many large companies have already appreciated the ease of use of Megafon’s personal B2B account for corporate clients and are happy to cooperate with the company.

A special personal account allows you to significantly save communication costs, enable and disable the necessary options in a timely manner, and also monitor all company employees, which increases overall productivity.

Also, we definitely advise you to read an equally interesting article about how to recover the password from your Megafon personal account - just click on the link.

Help

On the Megafon Business website for corporate clients there is a “Help and Support” section, where you can find answers to frequently asked questions.

Unlike the support service for private clients, the “Online Chat” function is not available to corporate clients. Therefore, you can contact support in several ways:

  • Through your personal account in the “Create a request” section;
  • By sending a letter by e-mail;
  • Via the feedback form via the link - https://megafon.ru/corporate/help/feedback;
  • By sending a letter to the branch director - https://megafon.ru/corporate/help/director.

Important! If there is no access to the “Remote Service” system, it is impossible to send requests by e - mail . To do this, you must either contact the Megafon office and fill out an official application.

Access recovery

If access from the account is completely lost: the SIM card with the number was lost or blocked, to restore it you need to contact one of the Megafon offices. You must have your passport with you.

Operator support

If the question concerns mobile communications, you need to contact the Corporate Customer Service Center at the following numbers: 0555 (for Megafon subscribers) or (for calls from numbers of other operators). Using the dial keys, you need to clarify the topic of the question so that it is transferred to the appropriate specialists.

Advice! If the question is about access recovery, it is useless to request it through the hotline. The operator can only answer general questions, provide guidance on the platform, and also check for system failures.

Waiting for a consultant to respond depends on the load on the telephone line and takes on average 5 minutes.

Important! The corporate customer service center operates 24 hours a day.

Subscriber registration

A subscriber can access his personal account in several ways:

  1. Come to a MegaFon branch, where an employee will clarify all the data and provide personal login information. When visiting the salon, have your passport with you.
  2. The subscriber can independently fill out the application presented on the website and send it via email. After checking the submitted documents, the application is approved, and access information is sent by email.

The application must specify:

  • name of the company and last name, first name, patronymic of the entrepreneur;
  • a list of numbers that need to be linked to one account;
  • contact information for making calls if MegaFon employees have questions.

Mobile application for logging into Megafon account

You can also access your personal account through the Megafon mobile application, which can be installed on devices running on the Android and iOS platforms. With it you can manage all mobile services:

  • Balance check;
  • Tariff change;
  • Receive an expense report;
  • Connecting additional options.

Important! You can only log in to a corporate personal account; access to Megafon Business can be obtained through the operator’s website.

To start working from a mobile phone on Android, you need to:

  • Go to the Play Market application store;
  • Enter “Megaphone” into the search bar and select the first result;
  • Click “Install” and wait for the program to download completely;
  • After entering the application, enter your login or phone number, password and click “Login”.

The program can also be downloaded from the link - https://play.google.com/store/apps/details?id=ru.megafon.mlk&hl=ru&gl=US.

To install on iPhone and iPad, you need to go to the App Store:

  • In the “Search” section, type the name of the application;
  • Click “Download”;
  • If necessary, enter your Apple ID password or confirm access with your fingerprint;
  • Wait for the program to install, then log into your personal account using standard access.

You can download the program to your device by following the link - https://apps.apple.com/ru/app/megaphone/id778681735.

On a note! In order for the application to work smoothly and always show accurate numbers, it must be updated regularly.

In addition, Megafon has released a large number of programs that can be useful not only to managers, but also to employees:

  • "Radar" - geolocation tracking, which may be required if the staff has field employees;
  • “Cloud storage” is a service for storing files, as well as conveniently sending them;
  • "Megafon Anti-Hack" is a program that protects your smartphone from virus attacks;
  • Megafon Conferences is a program for organizing video chats and webinars for both employees and clients.

Reviews about Megafon personal account

It is important for a business that all processes work stably and without errors, especially when it comes to interaction with customers and data security.

Most often, users encounter the following problems:

  • Long wait for operator response;
  • Receiving an incorrect response from support;
  • High prices for services;
  • Uncontrolled withdrawal of funds from the balance;
  • Poor quality results from the options provided;
  • Problems loading pages.

If you have encountered problems working with a corporate personal account from Megafon or want to share your experience and advice, write in the comments.

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