GoodLine personal account: login, registration, reviews

How to log in using the contract number to your Goodline personal account for individuals and find out my details. In this material, we will reveal step by step all the instructions for this operation, so that in the future you will not have similar questions and you will not waste your personal time on this.

Most often, monthly subscribers go to the official Goodline website to make payments and top up their balance. To save your personal time, the provider has long added the ability to enable auto-payment. This service will replenish your balance by a certain amount every month and you will not have to do it manually.

My Goodline account - my details

This section of the personal account of the Internet leader of Kuzbass contains personal and confidential information of an individual subscriber. Here you can observe the following data:

Login and password.
Your mobile phone.
Email attached to your account.
Toggle switch for connecting messages from the company via Viber.

On the right side of the screen there are: contract number, contract date, IP address and DNS server.

This is where my data section ends, and we move on to the next one.

Balance

The balance sheet interface starts with three main financial reports related to the plan you choose. In the first window, the service shows you your current balance, in the second - how much money was written off for you last month, and in the third - how much you will need to spend for the next month of using the Internet.

The following are 4 types of payment:

By bank card.
Using the mobile application from Goodline.
Electronic money.
In other ways.

You can also view the entire history of your top-ups in your payment history.

Then, after the payment options, additional options follow:

Possibility to connect auto-payment.

Postponement at the beginning of the month.

Voluntary blocking of services provided, with subsequent recalculation.

Tariffs with favorable calls, SMS and Internet

The operator "GoodLine" provides its subscribers with a choice of the following tariff plans: GOOD-ROAMING"

Tariff plan terms:

Calls to Russia using the Viber application are free, even without the Internet.
The cost of 4G/LTE Internet abroad is 30 kopecks per megabyte.
The cost of calls to Russia is $29 per minute of conversation.
There is no subscription fee for using the tariff plan.
When connecting to the presented tariff, the subscriber will receive $10 as a gift to his balance.

VERY-GOOD

The cost of calls to Russia is from 5 cents per minute.
Incoming calls are free in 67 countries.
The cost of 4G Internet is 60 kopecks per megabyte. When connecting packages with Internet traffic, the cost will be 30 kopecks per megabyte.
The cost of unlimited Internet is $10 per day.
There is no subscription fee.
The cost of connection is 395 rubles.

The Goodline tourist SIM card is a real way to save money while communicating with loved ones.

"PLANET-GOOD

Calls to Russia through the Viber application do not consume Internet traffic and are provided free of charge.
The cost of Internet traffic is 30 kopecks per megabyte.
The cost of calls to Russia is 5 cents per minute.
Incoming calls are free in 145 countries.
There is no monthly fee for the tariff.
The cost of connection is 350 rubles.

To select the most profitable tariff plan, we recommend using a special selection system, which can be found on the website goodline.ru in the “Subscribers” section. Goodline technical support is also created for subscribers who have questions for the operator.

Support

Goodline support service will always quickly help you solve your possible technical problems or advise on possible questions.

Not long ago, the company introduced a free one into its service. This is a program, for which to work on your PC, you need to read the contract, agree, download the program and give the consultant the username and password for it. After this, most technical issues will be resolved much faster than you trying to fix something yourself, following the instructions of the support operator.

How to top up Goodline

Replenishing your balance is the most important advantage of GoodLine: you can top up with the smallest amount (from 50 rubles), exactly as much as you need. What are GoodLine’s competitors doing with the replenishment? They set a minimum top-up amount: it can be 15 euros, or it can be 25 euros (I discuss this in detail in a comparative analysis of all travel SIM cards). Can you imagine if you had to top up your balance by that amount every six months just to keep your card active?

Methods for replenishing the balance of a GoodLine SIM card:

Yandex-Money (5% commission) and electronic money in general
at the central office in Moscow (commission 5%)
online banking (list of banks - see website) (commission 5%)
transfer from one card to another (5% commission)
payment terminals and ATMs (10% commission)
at GoodLine SIM card sales points: communication stores and travel agencies (5% commission)
auto-replenishment from a bank card with a bonus of up to +20% (although the amounts for replenishing and receiving a bonus are significant). Auto top-up occurs when your card balance drops below $5, no fee
by bank card (from 50 dollars - payment without commission and at the rate of the Central Bank of the Russian Federation), you can top up with an amount of 20 dollars in increments of 10 dollars.

In my opinion, the best ways to replenish are at the very beginning. I pay with Yandex Money, I pay from 150 rubles at a time. Very convenient, lasts a long time (for me personally: I don’t chat much, only the Internet, about which below).

Login and registration

Using a personal account, users in Kemerovo, Novokuznetsk and other cities of Russia can control the status of their account, connect and disconnect certain services. The account is integrated into the organization’s website, you can connect to digital television, high-speed Internet, change the tariff plan at any time, even pay utility bills, MP RIC.

To be able to use this function, simply go to the main page of the site and go to your personal account in the upper right corner of the page.

Next, you need to fill in the specified fields – “login” and “password”. You won't be able to log in without a password. A login and password are issued after an application to connect to a telecom operator.

Authorization can be carried out for both legal entities and individuals. To switch this function, just click the corresponding item under the “Login” field.

For individuals, authorization is performed in the same way. After entering the data correctly, you will be taken to your Goodline account.

Authorization occurs using the contract number. Fill out the “My data” field, indicate the information required by the provider and your residential address. When registering, it is important to indicate your email - this will help you recover your lost or forgotten password. The operator will send a control string to your email with which you can change your password. It is possible to familiarize yourself with the instructions for using the tourist “Goodline” SIM card.

If problems or difficulties arise, you can call the toll-free phone number provided on the website and get advice on issues that concern you. The technical support service receives calls from subscribers absolutely free of charge, not only from Russia, but also from anywhere in the world. The tariff is set for the fourth minute of a call, the first three are free of charge. If we take into account roaming, the price of a call is similar to communication on the territory of the Russian Federation. The cost of a call to the Russian Federation is 0.45 rubles per minute. The call can be made at any time of the day – the support service is available 24/7.

Contact details

The company's clients can call to ask their questions regarding the hotline service: 8 800 100 00 18. For residents of Russia, calls to this phone number are completely free.

You can also ask a question in the chat, which is located on the site. You can also ask your question at any time of the day, that is, around the clock. Just indicate your phone number, name and the question itself. The operator will be able to provide an extended response to the client within a few minutes, and if telephone communication is required, he will call back to help fully resolve the problem in remote access.

You can order a so-called “Call Back” by indicating the problem, that is, the question you want to solve, contact phone number and name. The operator will call you back in 5 minutes and help you solve the problem.

You can also write to the email address provided on the website and ask a question. Managers will write a response within one calendar day.

Services

Let's look at the main features of working in the Goodline personal account:

SIM card balance is available for viewing;
you can observe the details of calls;
control of payment history;
convenient feedback from technical support;
provided ;
you can use the opportunity to call a phone number for free from Skype;
Internet connection service is provided at a favorable state cost.

Very convenient: if you have no funds on your balance, but have a question about the operation of a tourist SIM card, you can simply dial the technical service number and receive a detailed answer. Authorization in your personal account is free of charge; there will be no service fee. You can make an unlimited number of calls per day.

Goodline; SIM card to save on calls while roaming

Before your trip, check your options for making a call. Don’t forget that now all Goodline “talk” tariffs have the opportunity to communicate with your family almost free of charge using Viber - you only pay for the connection (you pay for the first minute according to the country’s tariff, and then you can talk for at least an hour for free). Next time we will tell you how to communicate economically on the Internet.

The “Technical Support” section is intended to resolve issues with connection or Internet failures. The company keeps up with the times and is trying to expand its online service capabilities. For a simplified system for solving problems, an individual is asked to install the “Remote Assistance” application on his computer.

Payment for services

The balance page interface consists of three main financial reports, depending on the tariff plan you have chosen. The first window displays your current account status, the second - the amount of funds that were written off earlier, last month. The third window is the amount that will need to be paid for the Internet connection next month. This way you can control when you have to top up your account or pay for your phone. Payment is made in the following ways:

through a bank card;
using the mobile phone application “Good Line”;
electronic finance;
other options convenient for the client.

Convenient: you can view the history of all financial transactions (replenishments) carried out at any time in the “Payment History” item. It is possible to connect auto-payment, defer payment or put a voluntary block on all services that are provided (with recalculation). Every month on the first day of the month, an amount is automatically debited from your current balance - the subscription fee. Its size is determined by the connected tariff plan, package of services, channels. If there is no money in your account at the time of debiting, you cannot go online until you top up your account. You can pay for services in the way that is convenient for you. Payment is available even with a zero balance.

To make a payment using a bank card, you need to follow these steps:

go to the official website;
click “Personal Account”;
enter your personal data;
select the “Balance replenishment” field, click “Payment by bank card”;
Enter the required number in the “Amount” field and click “Pay.”

It is important to determine the bank card; the menu displays two options: “Sberbank” and other banks. The required form is provided:

card number;
personal data;
card validity period;
CVC2/CVV2 codes.

The last action is to click the “Pay” field. To make a payment, you will be redirected to the payment gateway of Sberbank or Gazprombank, you will need to enter your card details. During the transfer of parameters and connection, protected mode is automatically activated and a 256-bit encryption protocol is used. Sometimes you will need to enter a special code that is needed to pay with MasterCard, Verified By VISA, MirAccept cards. You can find out all the ways to get a password for making payments online from representatives of the bank that issued your plastic card.

The payment is processed within 20 - 30 minutes; if there is not enough time, the procedure can be repeated. Your personal information, exchange and transfer of data is performed confidentially: the data will not be provided to third parties. There are exceptions that are provided for at the legislative level of the Russian Federation. Each payment is carried out strictly according to the prescribed requirements of payment systems.

Let's look at the cards that can be used to make payments in your Goodline personal account:

“Visa International ”: all cards are accepted, one exception is Visa Electron. In some cases, this card is not used for online payments, with the exception of cards from individual banks;
“MIR”, “MasterCard Worldwide” and “Maestro” - all cards of these banks are available for payments. A characteristic feature is the absence of commission. Money is credited to your account online.

Please note: if there is no CVC / CVV combination on the back of the card, the card may be unsuitable for CNP transactions (the card is not present in such transactions, only its details are needed). To make payments with such cards, contact your bank branch to receive detailed information on further use.

GoodLine LLC is the first company in Russia to offer travel SIM cards for mobile devices, featuring favorable roaming rates. Thanks to cooperation with many operators around the world and a wide dealer network in Russia, calls from mobile phones in roaming have become available to travelers and corporate clients from all regions of the country up to 10 times cheaper than usual. For SIM card owners, a GoodLine personal account is available on the official website and in the mobile application, which allows you to manage your connection online.

Ask a Question

In the comment form you can ask your question.

Personal account features

A convenient 24/7 remote service - GoodLine personal account - offers its subscribers many services:

View the current status of your subscriber account.
Top up your balance using a bank card.
Obtaining details of calls, SMS and GPRS services to control costs.
View your SIM card payment history.
Management of additional services (connection, disconnection).
Familiarization with current company news.
Receive special offers.

Account functionality

The following options are available to the subscriber in his personal account:

viewing the balance on the SIM card;
analysis of call transcripts;
tracking transaction history;
providing communication with technical support;
connecting/disabling basic and additional options;
monitoring the parameters of the tariff plan and changing it if necessary;
receiving company news and official messages.

Registration and login to your personal account

Registration of a personal account for new subscribers is available at the link https://new.goodline.ru/user/auth/regform.php or from the login page to the personal section of the official website. To implement this, you should fill out a simple registration form containing the following sections: last name, first name, main phone number of another mobile operator (for data recovery if necessary), email address and desired password.

After filling out, you should read the terms of the user agreement, confirm your agreement with them and click the “Register” button. A letter will be sent to the specified e-mail containing a link to complete the procedure, after which the entrance to your GoodLine personal account will become available. The specified email address is used as a login.

To recover your password, on the login page, select the “Forgot your password?” section. and enter the email address specified during registration. A letter will be sent to it containing a link to restore data.

Official website: https://goodline.ru
Personal account: https://new.goodline.ru/user/
Hotline phone number:

The GoodLine personal account (GoodLine) will allow subscribers to access their personal account and manage services via the Internet.

In your Personal Account you can:

Check balance
Pay the debt
Control your expenses
View connected services

GoodLine personal account for legal entities

To log in to the legal system. individuals, you can use the following link https://lk.b2b-goodline.info/auth/login.

The same as in the case of physical authorization. When you go to the login page, you will see a window with fields for entering a login-password pair. Fill in the fields and click “ Login ”.

The GoodLine service area includes:

Kemerovo
Novokuznetsk
Belovo / Bachatsky / Inskoy
Gramoteino
Guryevsk
Zelenogorsk
Kedrovka / Promyshlennovsky
Kiselevek
Krasnobrodsky
Leninsk-Kuznetsky
Forest Glade
Polysayevo
Prokopyevsk
Yurga