Login to your MTS personal account using your phone number and password

MTS is a large telecommunications company that provides Internet, television and telephone services to the population. For the convenience of cooperation with clients, an MTS personal account has been developed. After completing a simple registration procedure on the provider’s official account, subscribers have the opportunity to obtain the necessary information and set up mobile communications.

What is a virtual assistant?

MTS Internet assistant (personal account) is a service necessary for managing mobile communications. With its help, you can adjust communication settings, receive useful information from the operator, control your balance and much more.

Connect the MTS mobile assistant and get access to information:

• About finances. In the section, the subscriber will find out the current account status, look at the history of his payments, the presence/absence of debt, and top up the balance;

• About documents. Do you need MTS call details for free? The online assistant will help you get this information quickly. Here you can get a detailed balance sheet report, order an invoice for prepayment, and view all previously ordered invoices;

• About discounts and tariffs. Using this section of the MTS Internet assistant, the subscriber will be able to find out his tariff plan (hereinafter referred to as TP), change it if necessary, manage his “favorite” numbers and groups;

• Help. If any questions arise about working with MTS personal account, the subscriber can contact the company’s real-time support service.

The wide functionality of the service will help to significantly simplify the process of managing communication services, so every client of the company should definitely have an MTS Assistant personal account.

Methods of using MTS banking

The main thing in MTS banking is access to the Internet, because... Without it, it is impossible to access the website and individual account.

To get a greater effect from the online service, the user of the Internet bank and mobile application needs to learn how to use its functionality correctly. For comfortable work, the interface can be configured at your discretion:

Important : when you change your login and password in a new version, the data will automatically change in the previous one.

How to generate an Apin code

To create an Apin key you need to:

• go to the “Settings” section in the mobile application;
• select the “Change password” subsection;
• Click on “Request APIN code”.

The system will issue an APIN key absolutely free of charge.

Registration process

In order to gain access to the service, you must set a password. You can do this in any convenient way:

• Dial command;*111*17#;
• Call the number: 087021 (free call).

The password you create must contain from 4 to 7 digits. When the digital code is accepted by the system, the registration process is completed. Now you will be able to log into MTS Assistant (personal account) by entering your phone number and registered password.

If the subscriber has forgotten the password, there is no need to restore it. Using the methods indicated above, simply install a new one, and access to your MTS personal account in Belarus will be restored.

Please note that if the subscriber enters the password incorrectly 3 times in a row, access to the MTS assistant will be blocked for 10 minutes. After this time has expired, you can try to log in again.

Top up your balance via “Voice Menu”

To pay your mobile phone bill, you can use the “Voice Menu”. To do this, dial one of the numbers listed:

• 111749 – for calls within the Russian Federation,
• +7 – for calls outside the Russian Federation.

When calling the specified numbers from an MTS SIM card, the conversation will be free.

An answering machine will answer your call. Following its prompts, indicate the phone number without the first digit “8” that you want to top up. Then enter your plastic card details and the amount to be debited. Enter the captcha (control code announced by an answering machine) required for the security of the subscriber’s savings.

Attention: You can top up your balance in this way only from Visa and MasterCard cards.

Restrictions:

1. Minimum payment – ​​100 rubles,
2. Maximum payment per day – 1500 rubles, per week – 4000 rubles, per month – 6000 rubles,
3. Number of transfers from one bank account per day – 3, per week – 5, per month – 8,
4. Number of transfers per phone number per day – 3, per week – 5, per month – 8,
5. The time interval between transfers to the same number is 6 minutes.

Login to your personal account

MTS assistant (personal account) allows you to access your page at any time to change settings and find out new information.

MTS login to your personal account by phone number

• Internet assistant MTS Belarus - instructions for using the account and detailed description of the pages

To use the MTS assistant (personal account), go to the main page of the official website of the telecom operator and click on the “personal account” icon - “mobile communications and Internet”. The system will send you to the page - MTS assistant personal account login Belarus, where you will need to enter your phone number and the previously set password. This simple algorithm is used to log into the Internet assistant MTS Belarus.

Personal account overview

Now that you are a user of the MTS assistant (personal account) Belarus, many options have become available to you.

Your full name will be displayed on the main page in your account. subscriber, current tariff plan, personal account number, balance balance, information about whether the number is blocked or serviced as usual, as well as PIN and PUK codes. In addition to general information, the subscriber gets access to the following sections that allow him to manage communications using MTS Assistant Belarus:

• Check. In this section you can find out the status of your account, view the history of deposits and debits of funds, adjust the method and place of delivery of invoices;
• Tariffs and discounts. This item allows you to find out which TP is currently in use, find out information about other TP and, if necessary, change the current TP. In the same section, “favorite” numbers (adding, changing, deleting) and groups are managed;
• Ordering documentation. Here you can get details of MTS calls, details of accounts, a balance report, order delivery of an invoice and view which invoices were ordered previously. The service from the MTS Belarus Internet assistant - call detailing, is extremely useful for those people who control their expenses and want to be aware of what amounts the operator is charging them for and for what;
• Payment. Payment card activation point for replenishing the balance. Here subscribers will learn how to transfer money from MTS to MTS using a card and how to use the “promised payment” service;
• Services. This section provides a complete register of services provided by the operator. The subscriber can independently connect and disconnect them, and some of them are provided free of charge. For example, you can get details of MTS calls for free;
• Block. If a subscriber has lost a SIM card or does not plan to use it for some time, then via the Internet assistant MTS buy you can set a temporary or permanent blocking of the number;
• Archive. This section stores information about all subscriber operations;
• SMS. Through the Internet, the MTS assistant in your Belarus personal account can send messages directly from your computer;
• Settings. In this menu item, the subscriber can configure assistant settings, for example, change the password or set up notifications.

The system is simple and there should be no difficulties in using it. You can order details of your account, balance, and receive other reports in the MTS Assistant with one click.

“Thank you” program - replenishing your account through a bank card using points

Users who are clients of Sberbank of Russia can become participants in a special loyalty program from the Spasibo bank. According to the terms of the program, the subscriber has the opportunity to deposit funds into the account using savings points, while using the available Internet. Thanks to the bonuses provided, you can pay no more than 99% of the amount of money used, while 1% is paid by bank transfer from the client’s bank card. To obtain more detailed information regarding the “Thank you” service, you can use a free call to the bank’s hotline numbers.

Additional Information

Remember, all actions performed under an individual password in the MTS mobile assistant (personal account) are automatically recorded and are considered the actions of the subscriber to whom the personal account belongs, so do not trust anyone with the password for the Internet assistant to protect yourself from unpleasant situations. When leaving your account, always use the “log out” button to safely end your session.

The MTS Internet assistant is a personal account for subscribers, in which it is possible to add or remove services, view reports, receive bonuses, block a number, send SMS and much more. Your personal account is a free software solution from MTS and is accessible through any browser. Contents

MTS hotline phone number: support contacts

If you have any questions, you can always contact a MTS representative using the most convenient method.

• For individuals – MTS subscribers – there is a special number 0890. If the call is made from another operator, you need to dial the number 8 800 250 0890.
• There are also two numbers available for corporate clients. Short - 0990 and regular - 88002500990.
• Subscribers who are abroad can reach MTS by dialing +7 495 766 0166.
• The website mts.ru is available to all subscribers. However, when using it, you need to select a region. In addition, separate pages have been developed for legal entities and individuals, using which they can contact MTS.

How to register?

You already have a login - this is your phone number. To register, you only need to set a password. Setting a password can be done in two ways.

• via support operator
• independently via USSD request.

Via operator

You must call 087021 and follow the operator's instructions.

Via USSD request

From your mobile phone, dial the command *111*17# You will see the following message.

• MTS Personal Account - Registration and Login

Click on the “Reply” button and enter the password.

You will receive a notification like “Password set successfully.”

Interface description

Home page

The page contains a menu, an extended menu with subsections and a block with your data: full name, your current tariff plan, phone number, personal account number, balance and number status (blocked or not blocked).

Account Page

The section contains information about the balance, expenses of the current period and personal account.

• How to register and use MTS personal account

payment history

This section allows you to view information about received payments for a specified period. It is also possible to view the history of promised payments - to do this, select the appropriate tab.

Expense history

On the page you can view expenses for the past months by selecting the appropriate period from the drop-down list. At the same time, the report will not be detailed, that is, only receipts and expenses for the period will be displayed.

For balance details, follow the link “Expenses for the current month.” It is free and you can receive it both inside your account and by email. See detailed description of the page here.

When you click on the “Conversation detailing” link, you will be taken to the Detailed account page

Invoice delivery

On this page you can receive an invoice to pay for services. Delivery is carried out via email. If you want to receive an invoice, click on the “Add shipping method” link.

We indicate the method and your email, file format. We recommend choosing PDF, but XML and HTML are available.

Click the “Save” button.

Payment

In the section you can activate a payment card, or enter the promised payment.

Payment card activation

You can activate the card for any entered MTS number (for example, for one of your family members). Enter the phone number and then the card PIN code indicated on the card under the protective layer.

Promised payment

If you took the promised payment, it will be displayed on this page.

Tariffs and discounts

In the section you can find out your tariff plan, change the tariff plan, and also add your favorite numbers.

Changing the tariff plan

To change the tariff plan, follow the link.

Step 1 . Select the desired tariff. The table shows the conditions and cost of the transition.

Step 2 . At the second step, we are provided with detailed information and a corresponding warning: After changing the tariff plan, you will not be able to return to the current tariff plan, since the tariff plan was closed for connection and transition. If you agree to this condition, click “Next”.

Step 3. The last step displays a list of additional services and confirmation of the transition. To confirm, you must click “Switch to this tariff.” Additional options for the new tariff are available in the “List of Services” section.

Favorite number

On the page you can connect your favorite numbers and make calls to them if this is provided for by your tariff plan. Click on the link “+ Add number”.

Add a number via the text field. See screenshot below.

*Attention! Before adding, please read the cost and terms of this service.

Top up your balance in MTS communication stores

If you have not used remote methods of replenishing your account, then transfer money to your balance through MTS offices. This method has the following advantages:

• There is no commission fee,
• The transfer is carried out instantly,
• Payment can be made in cash, by bank card or mobile operator card,
• Office staff will help you set up the service and optimize consumption, as well as choose a convenient tariff and switch to it.

Disadvantages of this method:

• Wasting time on the road and searching for the company office,
• Possible waiting in line.

Services

In the section you can view the list of services connected to your number, share your balance or set up call forwarding.

List of services

It is possible to view paid and free connected services, as well as connect additional ones.

To add, click the “+Connect new services” link.

In the second step, select the one we need and click on the “Next” button at the bottom.

At the last step, you need to confirm the connection by clicking the “Add” button.

Share balance

Allows you to send money from your mobile phone number to another subscriber's number. You can send it once, or you can configure it at certain intervals.

One-time transfer. We indicate the phone number where we are transferring and the replenishment amount. Click the “Next” button.

*The cost of performing a one-time funds transfer is 0.03 rubles.

Next, we check the correctness of the entered data. You will be sent an SMS message with a confirmation code. This code will need to be entered in the next step to activate the direct transfer.

At the last step, enter the code received in the SMS message.

Call forwarding

In this section, you can activate call forwarding from your number to another phone or to a Voice/Fax mailbox. Please note: forwarded calls are charged separately (free minutes provided as part of the tariff plan or additional services are not consumed).

MTS Bonus

More details about this service and how you can activate it in the Internet assistant on the MTS Bonus page

Ordering documents

On the page you can order a detailed balance sheet report, detailed invoice, regular invoices, prepayment invoice, ordered invoices.

Detailed balance sheet report

A detailed balance sheet report is provided from the moment the last regular invoice is issued until the moment an application for receiving this invoice is received. Contains general information about expenses for the period and detailed information on services provided. A detailed report can be ordered no more than once a day. The service is provided free of charge. During the period from the 1st to the 5th of the month, the information in the detailed report may be incomplete.

In the first step, we select the report delivery method. There are two options available: in the Internet Assistant and by email.

On the second, select the format of the provided report and click the “Next” button.

In the third step, we check the correctness of the entered data and order the report.

The ordered document will be available for viewing in the “Ordered Invoices” section. Please note that it may take some time for your invoice to be processed.

Itemized invoice

An itemized invoice is a one-time service. A detailed account contains information about calls, SMS/MMS and Internet connections. You can order an invoice for any period over the last 6 months. The cost of the invoice is calculated from the cost of the service per day (according to the tariff plan) and the established period for which you wish to receive an invoice. The cost of the service is 0.0800 rubles. per day details.

Step 1 . Select a period.

Step 2 . Choose a delivery method.

Step 3 . Selecting a report format. Traditionally, we suggest choosing PDF format.

Step 4 . To confirm receipt of a detailed invoice, click the “Order” button.

If you have chosen to receive an invoice in your personal account, the invoice will be available on the “Ordered Invoices” page.

Regular accounts

This account contains information about personal account balances at the beginning and end of the billing period and information about expenses of the billing period. The service is free.

By analogy with ordering invoices, in the first step we click “Next”, select the period, select the format and confirm receipt.

Invoice for prepayment

On the page you can order an invoice for the required amount for payment by bank transfer.

An example of an invoice for prepayment is shown in the figure below.

Step 1 . In the first step, enter the prepayment amount.

Step 2 . Selecting a delivery method.

Step 3 . Selecting a report format.

Step 4 . We confirm receipt

Ordered invoices

In this section you can view previously ordered invoices. The ordered invoice details will be available in the Internet Assistant within 2 days from the date of order for viewing and saving on your computer.

Blocking a number

You can set up 2 types of blocking: voluntary (paid) and upon loss of the phone or SIM card (free).

Select the method we need and click “Next”. In the second step, if you select “Voluntary blocking”, select the period from which we block the number and click the “Block” button.

Operations archive

It is possible to view all actions performed in your personal account, select the type of operations, period and status.

Sending SMS

From this page you can send an SMS message to another subscriber. To send, enter the phone number, enter a text message in the “Message” field and indicate the period when to send.

The cost of an outgoing SMS message is RUB 0.0510. Tariffing is carried out upon sending the message.

If an SMS message exceeds 160 characters in Latin letters or 70 characters in Russian letters, it is divided into several messages (157 or 67 characters, respectively), and each message is charged separately. When translating text into Latin letters, in some cases one Russian letter can be replaced by several Latin ones (for example, “Ш” = “SH”).

My settings

Configuring Internet Assistant settings. Ability to change your password, set up notifications, and specify your email address.

Exit link

Log out of your account.

Summarizing

Your personal account is a complete solution for managing your account and services. In addition, the company took care of owners of mobile devices and developed the “My MTS” mobile application for them. You can find a link to it in your account - see the picture below.

The application is similar to an Internet assistant, but only for tablets and smartphones.

A personal account is an online assistant (service), presented in the form of a subscriber information and service system in which a client of the MTS company can connect and disconnect additional services, change the current tariff, monitor the balance, receive information about the company’s promotions and discounts, etc. .d.Contents

MTS assistant

This convenient self-service tool will become an indispensable assistant for those people who want to have complete, 24/7 control over their mobile communications. MTS Assistant allows each subscriber to easily and quickly:

1. change the current tariff to any other;
2. top up your phone balance for yourself and other subscribers;
3. connect and disconnect voicemail;
4. manage connected/disabled services;
5. send an SMS or MMS message to another subscriber;
6. activate special;
7. determine the current location of another subscriber (with his consent);
8. change and delete the melody on the dial tone;
9. disable/connect subscriptions to paid services;
10. add favorite numbers to the list;
11. access your account statement.

Registration in your personal account

You can register in one of two ways:

• through the Internet assistant on the MTS website;
• through the “My MTS” mobile application.

Recommendation . If you have a smartphone, we recommend using the mobile application, which is available for Android and iOS. Download the “My MTS” application for free and read the installation and use instructions.

Registration on the MTS website

We go to the website portal of the MTS company ( mts.by ), and in the top menu select the item Personal Account - Mobile communications and Internet.

You will be redirected to a separate page where you need to set a password in one of two ways:

• via USSD request;
• call 087021 (free if you are on the MTS Belarus network).

Registration via USSD request (password setting)

On your phone, dial the command *111*17# and the “ Call ” key.

Enter a new password from 4 to 10 characters by first clicking the “Reply” button.

Enter the password in the text field and click the “Reply” button.

Password setting completed successfully. Now go to the main page of your account and log in.

MTS Bank tariffs

On the official website of MTS Bank, clients can familiarize themselves with the tariffs and conditions for loans and deposits. There is information on the cost of home Internet and cable television from the provider.

MTS Bank offers 8 types of deposits. They differ in annual interest rate and minimum amount:

MTS personal account pages

Home page

On the main page there is:

• menu with sections;
• menu with subsections of the main sections;
• reference information about the subscriber: full name, tariff plan name, phone number, personal account, balance, number status (blocked/not blocked), PIN and PUK codes.

Section "Account"

State of an account

The section contains information about the balance, expenses of the current period and personal account.

You can find out the current outstanding invoices. If the debt is not repaid by the specified date, the phone number will be blocked until the debt is fully repaid.

payment history

This section allows you to view information about received payments for a specified period. To do this, select the period “from” to “to”.

Detailed information is available in the payment history:

• date and time of replenishment;
• type of payment (ERIP, cash, etc.);
• amount in Belarusian rubles;
• amount for the specified period.

In addition to payments, information about the use of promised payments is available in the corresponding tab.

Expense history

Information about expenses and receipts, as well as detailed information about your calls, SMS, MMS and Internet traffic for the current month. The report can be ordered no more than once a day from the date of the last order.

* Viewing expenses is available only for the last 6 months, excluding the current one.

Select one of the available periods and click the “OK” button.

By clicking on the link “More about costs” you can see the costs for:

• INTERNET data transmission/reception;
• MTS_MODEM;
• Incoming communication;
• Incoming communication when forwarding;
• Incoming communication: MTS;
• Outgoing calls: long distance;
• Outgoing communications: mobile to MTS subscribers;
• Outgoing calls: A1 phones;
• Forwarded calls to Voicemail;
• Receive SMS;
• Fact of redirection;
• One-time services (change of tariff, adding services, ordering documents, etc.);
• Periodic services (subscription fee).

Delivery of invoice

This section sets the method for automatic delivery of invoices. By default, none of the methods are installed. To install, click on the “+Add delivery method” link.

As a rule, delivery is only available by email, which must be specified in the second step along with one of the possible file formats: XML, HTML or PDF.

Click the “Save” button. If the procedure was successful, you will see a successful installation message.

It is possible to install several methods, a list of which will be available on the main page of this section.

* Invoice delivery service is FREE.

Section "Payment"

Payment card activation

On this page you can independently activate a payment card to top up your account or the account of another MTS subscriber. To do this, you need to enter the 14-digit PIN code of the card, located under the protective layer, and the phone number for replenishment.

* You can activate the card for any entered MTS number.

Promised payment

On the page you can top up your balance with up to 5 Belarusian rubles for a period of 10 days.

5 ways to receive the promised payment on MTS in the application, Internet assistant, USSD request, SMS message.

Section "Tariffs and discounts"

Changing the tariff plan

The section allows you to switch to another tariff plan. To switch, click on one of the available plans, for example “Super 8”.

In the second step, you can see the cost of the transition and get acquainted with the details of the tariff plan by clicking on the link.

After changing the tariff plan, you will not be able to return to the current tariff plan, since the tariff plan was closed for connection and transition. If you agree to this condition, click “Next”.

In the third step, we confirm the transition to another tariff.

Favorite numbers

Depending on your tariff plan, you can add a limited number of favorite numbers.

Step 1 . Click on the “Add number” link.

Step 2 . Enter your mobile phone number and click the “Next” button.

If the number is included in the available types of favorite numbers, the service will be successfully activated. Otherwise, enter a different number.

Section "Services"

List of services

In this section you can view the list of connected services and their cost on your number, as well as add or remove them. The page also displays information about the connection date and a detailed description of each service.

Share your balance

In this section, you can replenish the balance of the personal account of the subscriber you have chosen one-time or set up regular (once a day/week/month) replenishment of the balance.

If regular direct transfers are not set, the list of automatic replenishments will be empty.

How to transfer money from one number to another MTS?

Call forwarding

In this section, you can activate call forwarding from your number to another phone or to a Voice/Fax mailbox.

* Please note: forwarded calls are charged separately (free minutes provided as part of the tariff plan or additional services are not consumed).

Section "MTS Bonus"

On the page you can exchange accumulated bonuses for gifts from the MTS catalog, and view the history of your bonus account.

Replenishment of bonus units is carried out daily not only for the use of certain services, but also for regular communication services.

MTS Bonus: how to accumulate and spend bonus points. What to spend it on and how to check?

Section "Ordering documents"

In the section you can:

• order a detailed balance sheet report;
• order a detailed invoice;
• receive a one-time delivery of your monthly bill for the last 6 months;
• order an invoice for prepayment for non-cash payments;
• view previously ordered invoices.

How to order for free and view call details through your account and mobile application?

Regular accounts

Information is provided on balances at the beginning and end of the billing period and on expenses of the billing period.

You select the account number and click the “Next” button.

In the second step, select the delivery method:

• Internet assistant;
• by email (indicate in the field on the right).

In the third step, select the file format with the calculation: XML, HTML, PDF.

We recommend choosing PDF or HTML format for easy viewing, because... The XML file requires additional processing.

In the last, fourth step, we confirm the order by clicking the “Order” button.

The report will be available in the Ordered Invoices section.

Prepayment invoice

Step 1 . Enter the payment amount and click the “Next” button.

Step 2 . Select the invoice delivery method.

Step 3 . Select the invoice format.

Step 4 . We confirm receipt of the invoice for prepayment.

* The ordered document will be available for viewing in the “Ordered Invoices” section.

Ordered invoices

The section contains all previously ordered invoices for which the receipt method was specified - “Internet Assistant”.

* Please note that the ordered invoice details will be available in your personal account within 2 days from the date of order for viewing and saving on your computer.

Section "Number blocking"

Blocking a number in case of loss of the SIM card or voluntary blocking for a certain period.

Section "Operations Archive"

Contains information about your actions in your personal account (ISSA MTS). The following types of transactions are recorded in the system:

• login to the Internet assistant;
• blocking;
• annual contract;
• invoice delivery;
• ordering documents;
• changing the tariff plan;
• favorite numbers;
• settings;
• service packages;
• call forwarding;
• payments;
• share your balance;
• services.

Section "Sending SMS"

From this page you can send an SMS to the specified phone number and select a delayed sending period if necessary.

Section "My Settings"

There is a possibility:

• Change password;
• set up email notifications about actions taken in your account;
• indicate your email address to receive invoices.

offers each of its clients, regardless of which tariff plan they are connected to, a huge privilege - their own virtual office on the official portal. In your personal account, sitting comfortably, you can individually and completely manage your personal number and all possible services: telecommunications, financial, information, entertainment.

Content

MTS bonus - connection and use through your personal account

MTS bonus
The MTS Bonus program was specially developed by the largest provider in the Russian Federation as part of a loyalty and self-service program so that subscribers can receive bonuses from MTS partners directly through the internal interface of the system. Bonus points are visible on the main page of the user’s MTS Personal Account.

Every subscriber can activate the service; it is included in most packages as an option and is activated automatically. After activating the service, subscribers begin to earn points for using certain services and are transferred as part of a holiday promotion by MTS.

These points can be used to pay for services and even exchanged for money. This is a convenient way for customers to save on communication services. Subscribers can manage payments and spend accumulated bonuses on purchases, including transferring to another person.

You can activate the service in three ways:

• through MTS communication salons during a personal visit;
• through the MTS Personal Account interface;
• in the application form on the website https://bonus.ssl.mts.ru/#!/about.

MTS Bonus will help reduce the cost of communication services per month. To receive the primary password for your MTS personal account and connect to MTS Bonus yourself, go to https://login.mts.ru.

More detailed information can be found on a specialized resource: https://bonus.ssl.mts.ru/

Registration

Many users, in vain, believe that the registration procedure in the Internet Assistant is complicated. We offer step-by-step instructions that will allow you to become the owner of an account within a few minutes:

1. Enter the address of the login page on the official website into the search bar of your browser: ihelper.mts.by.
2. In the special column where the operator code +375 has already been entered, enter the remaining nine digits of your personal mobile phone number.
3. In the “password” column you must enter a password, which can be obtained in two ways: by typing the command *111*17# on the phone keyboard and pressing the call button;
4. by calling the short number 087021 and following the instructions of the automatic informant.

How to change or recover your personal account password

You can receive a login and password only after registering in the bank's system. To do this, go to the official website or call the hotline:

1. On the main page, go to the “Access Restoration” tab.

1. In the window that opens, enter the phone number. In addition, recovery by user login is available.

1. Then enter the last 4 digits of the card number.

1. Indicate your real date of birth.

1. After checking the entered data, you will receive information to enter your “Personal Account” by email.

If you are unable to log in, you can find out your login and password again after calling the call center. The operator will ask questions that identify the individual and send login information.

Assistant Features

The main advantage of the Internet Assistant is that if you have the Internet, you can access it at any time of the day, from anywhere. Answering the question of what operations can be performed in your personal account, you can answer that everything related to mobile communications and personal number:

• get acquainted with the latest information about the company’s products;
• select the optimal tariff plan and change it to a more effective one;
• receive information about the account status and all paid transactions;
• find out about the remaining packages of minutes, SMS, traffic, taking into account day and night;
• replenish your account by checking the receipt of money;
• view the history of all payments made;
• order details of conversations for the period of interest;
• block your number to prevent access to personal information if you lose your phone;
• set up call and SMS forwarding;
• connect options and services that can make communication more functional and comfortable;
• disable additional services that are irrelevant and involve significant expenses;
• Find out how many bonuses have accumulated in your account in order to exchange them for rewards.

Details and contacts of the main offices of MTS Bank

The search for the nearest money transfer offices is carried out directly on the official page of the organization. To do this, go to the “Offices and ATMs” tab. In the window that opens, the user searches for addresses of ATMs, offices, views news and information on their operating hours.

The data is displayed in the form of a list or marked on the map. This option is also available in the mobile application.

MTS online bank will make life easier for all clients, since to resolve most issues there is no need to go to the organization’s office. Operations are carried out from a computer or smartphone with Internet access.

Security

Change your password as often as you feel necessary and keep it out of reach. After all, logging into the system with your password is considered authoritative, even if another person used it. If the account is open, but there are no actions in it for more than 20 minutes, the session will be interrupted. To extend the session, you must enter two identifiers:

• password;
• phone number.

To shut down work correctly, click on the “Exit” function rather than spontaneously turning off the computer.

Need help?Online support+ 375 29 777 08 90Home/Registration/Authorization