Portal "State Services": personal account and its capabilities

Updated January 18, 2021
Hello, dear readers of the KtoNaNovenkogo.ru blog. Making your life a little easier is available to everyone.

Name at least one person who would love to stand in lines and contact various state and municipal authorities. That's right, there are none.

Several years ago, in order to optimize communication between citizens and government agencies, the Internet portal “Government Services” was created.

The site received this name because with its help you can order services from government agencies electronically, submit an application to a certain authority, or make an appointment online if it is not possible to receive a specific service in electronic format.


*click on the picture to open it full size in a new window

It is possible to use the functionality of the State Services portal only after registration. How to register for State Services is described in detail in another article on our blog, given at the link.

After registration, a personal account is automatically created for each user. How to log into your personal account on the State Services portal is described in a separate blog article.

Today we will talk about how to find your personal account in State Services, what options the service offers to users of personal accounts.

Registration on the website megafon.ru

The personal account service from Megafon allows you to fully interact with the mobile operator without visiting its office. Without registering on the site, you can only:

  • familiarize yourself with the current tariffs;
  • make a payment by phone number;
  • find out about ongoing promotions;
  • contact support.

Therefore, if you are a Megafon subscriber, then register in the system to get full access to information on your account. Moreover, the procedure will take no more than five minutes.

Registration

On the operator’s official website, click on the “Personal Account” button at the top right.

Register by phone number

The phone number is the main one for identifying the client. Therefore, in the login form, switch to the “By SMS” tab and enter your number.

After you click on the “Next” button, the system will send a short code in the message. It must be repeated in the field that opens. After logging into your personal account, set a permanent password.

On the main page of the subscriber’s profile, find the “Login Settings” block.

USSD commands

If it is not possible to log into your personal account on the Megafon website, it is recommended to use USSD commands. They should be sent from a mobile phone by entering the desired combination on the gadget’s keyboard. Use the command *105# and press the call button.

Expert opinion

Inna Loyalnaya

Editor. Internet expert. Experience in IT more than 5 years.

  • How to register for Megafon TV

Ask a Question

This menu is available when entering a phone number; enter the command where the phone number is when dialing.

In response, the phone will receive a context menu through which the user can:

  • Disable the unnecessary service and order the desired one.
  • Find out about the number of bonuses.
  • Read the background information.
  • Switch to another tariff plan.
  • Block the number.
  • Find out about the amount of traffic provided.

Login to your Megafon personal account

Only Megafon subscribers can log into their personal account. Moreover, this can be done with or without a password. The main thing is that you are a current subscriber of the mobile operator. Below we will describe all the options in detail.

Login by phone number

It is the cell phone number connected to Megafon that is the login for entering your personal account. In the authorization form, indicate it in the top line, and below enter the password that you specified in the settings of your page.

Login without password

Sometimes users think about how to log into their page without a password. This is quite possible, but you must have a valid Megafon SIM card. open the authorization form and enter your mobile phone number in the top line.

Then from the same number dial the USSD command *105*00# and the system will send a short code. Use it as a password for your personal account.

Login for individuals

Individuals, that is, citizens log into the Megafon system using all of the above methods. That is, you can:

  • indicate the login and password set during the registration of the personal account;
  • indicate your phone number and send a request to receive a one-time access code.

Other ways to enter your personal account

There are alternative ways to open your page and use its functionality.

If it is not possible to log into your account on a web resource or install a mobile application, then dial the command *105# . After this, your personal account menu will be displayed on your device.

You can also dial 0505 and use the voice menu to surf your account and manage options.

Reference! It is also possible to use Touch ID or Face ID for authorization, if these functions are supported by your device.

If you have a modem, router from Megafon or a tablet with an operator SIM card, then you can access your personal profile as follows:

  • remove the SIM card from the device and install it in your phone;
  • send the command *105*00#;
  • remember the access code you received;
  • put the SIM card back into the modem;
  • Log in to the authorization page and enter your login (phone number on the modem) and the received code from the SMS message.

Restore password

If you have forgotten or lost your account password, please use alternative login methods. That is, request a one-time code using the command *105*00# . And if you don’t remember your phone number, then send another request *205# .

There is another way to obtain a temporary password to log into the service. You need to send a message to number 000105 with the text 00. In response you will receive an SMS with a one-time code. The service is provided free of charge.

Set up automatic login to your account

For those who often use their personal account, it is better to set up automatic login. In this case, you do not need to specify your login and password every time. But only on condition that the Internet from Megafon is used.

Important! When auto-login with active Wi-Fi, all users who have access to it can log into your Megafon account without a login and password.

This option is installed on the web resource after logging in to your page. Go to the “Login Settings” section.

At the next stage, read the terms of service and only then move the slider to the “Enabled” position.

How to disable your personal account?

The personal account service is provided free of charge to all subscribers of the mobile operator Megafon. It is impossible to disable it yourself. If you do not want to use it, then simply do not log into your account. And if you refuse the company’s services, your account will be automatically deactivated.

Via the app

Registration using the application is almost no different from ordinary registration, only you do it through your phone.

  1. You need to open the application and click “Register”.
  2. Choose a convenient way to obtain an ID.
  3. After choosing the appropriate method and receiving a login, enter it in the menu that appears.
  4. When mobile banking is connected, all you have to do is enter the sent password. If mobile banking is not connected, you cannot register through the application.
  5. Come up with a 5-digit code. And confirm it by re-entering it.

After this, you can use Sberbank online both from your computer and on your phone.

Megafon personal account for corporate clients

Megafon's corporate clients log into their personal account from a separate page. At the top right, switch to the “Business” service, and then click on the “Personal Account” button. On the page that opens, on the left, click on the “Corporate Clients” button.

Legal entity account capabilities:

  • grouping all employees of your company for more convenient management of their parameters;
  • balance tracking and replenishment;
  • ordering call details by number, reconciliation report and other documents;
  • receive invoices;
  • manage tariffs, services and options;
  • block numbers;
  • enter personal data of employees using Megafon corporate SIM cards;
  • assign access levels for your branches, departments, structural divisions.

Megafon official website

Personal account is one of the services in the functionality of https://megafon.ru/.
The latter offers customers introductory information on all available products, options for connecting services or switching to a particular tariff. A personal profile is automatically generated for each subscriber who has entered into a service agreement. Service features include:

  • management of tariffs, options and operational tracking of expenses;
  • replenishing your account and setting up automatic payments;
  • application of accumulated bonuses;
  • control of balances in service packages and expenses
  • detailing.

Video review of the office

Some users find it convenient to familiarize themselves with the capabilities of their personal account visually. Therefore, we offer you several video reviews with navigation through the subscriber’s personal page and a description of its capabilities.

How to log into your personal profile on the Megafon website and what capabilities it has is described in detail in the video review:

If you use the Megafon mobile application, then you can order details according to various parameters. The cabinet review describes in detail how to do this:

The capabilities of the mobile application are described in detail in the video review:

Creating a permanent password

After you have managed to log in using a one-time password, you should set a permanent one. This will add convenience to using the service; if the set combination is forgotten, you can always request a one-time one.

  • Sberbank Online create a personal account registration
  1. After logging in, scroll down the page and find the Settings section.

  2. In the menu that opens, go to “Login Settings”.

  3. In the “change password” section, indicate the old combination and set a new one. Then don’t forget to click on the “Change” button.

After completing the settings, a permanent code will be used to log in; it can be saved in the browser settings to automatically fill out the authorization form.

Download the Megafon mobile application

The federal telecommunications company Megafon offers its subscribers to install a mobile application on their tablet or smartphone. It is compatible with all modern operating systems, that is, it works on Android, iOS and Huawei:

Personal account functions in the mobile application

We do not always have the opportunity to log into our personal account from a computer or laptop. But we often use a smartphone, and the Megafon mobile application is equipped with the following functionality:

  1. Familiarization with the current balance.
  2. Find out your cell phone number. You can also connect other Megafon numbers to your page. This way you can manage your family’s personal accounts.
  3. Choose a convenient tariff plan, get acquainted with the conditions for all active offers.
  4. Connect and disable additional free and paid options.
  5. Top up your balance using your bank card details and enable auto-top-up.
  6. Order details for the period of interest.
  7. Manage cellular communications while roaming.
  8. Find out about the location and opening hours of the nearest salons.
  9. Contact support.

What to do if you don’t receive a password

If the client uses a temporary password to log in, then authorization will not occur without it. If messages with the code do not arrive, there are several options:

  • wait and ask for the password again. A possible reason for the delay may be problems on the part of the operator;
  • call the support service at 0500, wait until the operator connects and describe the problem;
  • visit your nearest Megafon communications store.

If problems with obtaining a password occur regularly, we recommend setting a permanent combination.

Office addresses and work hours

The addresses of Megafon salons and their work schedule can be found in your personal account. But you can also get information on the official website. A coverage map is also available here, which is useful for those who are going on a trip or want to buy a SIM card from a cellular operator.

Find out more

When you go to this page, the service automatically determines the region where the user is located. You can switch to the city you are interested in by clicking on the “Change region” link at the top right. Select your option from the list that appears. Below you will see a map with the geolocation of all mobile operator offices. On the left side of the screen you can set metro, city, street and additional search filters. This will help you find the desired object.

Hotline number

In the event that you need the help of an operator, advice on tariffs and services, Megafon offers you to use several methods:

  1. In your personal account, use the chat to contact the operator.
  2. Use the feedback form. Before sending a message, check out popular questions and answers. It is possible that here you will find a suitable option without turning to managers for help.
  3. Write an appeal through popular social networks: VKontakte, Odnoklassniki, Facebook, Twitter in the Viber messenger. By becoming a member of the group, you will get access to up-to-date information on tariffs and promotions of the mobile operator.

In addition to the above methods, you can dial the support phone number:

ConditionHotline number
From Megafon's mobile number when in Russia500
For subscribers of other operators8 or *0500
When calling from abroad+7

Reference! Subscribers of the mobile operator Megafon call the hotline for free if they call from the operator's SIM cards.

Memo for Megafon subscribers on working with the account

Megafon’s personal account is a remote service for managing settings on a subscriber’s number.

The official website of the mobile operator is available at: megafon.ru - here you can get information support on changing your tariff plan, activating new services, or disabling paid subscriptions that you are not currently using.

Recommendations for working with the office:

  • For the security of the user's personal data, it is recommended to set a strong password for authorization. Login to your Megafon personal account must be secured with a password with a length of at least 8 characters of different case with the addition of special characters, for example: *9387%2-9`~.
  • If there is any suspicious activity or changes (connection of various services, arbitrary debiting of funds), immediately change your personal account password and call the operator at 0500 for more details.
  • Do not tell anyone your password.
  • When visiting your account from third-party computers or phones with a mobile application installed, do not enable password saving and click the “Exit” button.
  • All phones on the iOS and Android platforms support the Megafon mobile application. You can download it safely from the official Apple Store and Play Market catalogs.
  • If you cannot log into your personal account, call the operator and a contact center employee will try to solve this problem.
  • Any changes via your personal account take effect within 10-15 minutes from the moment the request is activated (change of tariff, connection or disconnection of services).
  • When using the operator’s services within Russia, there is no charge for an Internet connection, Internet traffic is free. When you are in roaming, it is recommended to log in to the Megafon account from free Wi-Fi networks, since in other countries the cost of the Internet is charged in accordance with roaming tariffs.

You must understand that hotline operators are always ready to help subscribers. Contact us via email, feedback form or message on one of the social networks and receive a detailed answer.

Reviews

The capabilities of the online service allow subscribers of the telecommunications company Megafon to receive information on their personal account, manage tariffs and services, make payments and receive advice from a manager. But how convenient your personal account is, reviews will tell us.

User dimidrol said that he previously used Megafon’s services, but left this operator for MTS. Just recently, a friend gave him a Megafon SIM card with an attractive tariff. The man immediately connected his personal account. He says the interface is extremely simple and clear, but at the same time extensive. Allows you to perform many operations remotely. It’s convenient that paid and free services are separated. But there was a small drawback, which consisted of extremely rare lags.

The mobile application has a fairly high user rating of 4.5 out of 5.0. In December 2021, there were many complaints from subscribers about the update, due to which the application font became small and there was a lot of empty space. Users also talk about the unnecessary large “Top up” button. Otherwise, we are satisfied with the personal account service on our mobile phone.

On another resource there are complaints from Megafon users about unjustified write-offs of money. Elena talks about this in her review. She has an old tariff, which provides a service of 10 rubles per megabyte of traffic. The woman uses a SIM card only for calls, and uses the Internet from another operator. When transferring the card to a new phone, 800 rubles were debited from it for an allegedly downloaded file that actually did not exist.

Evgeniy told how he was transferred to a new, more convenient tariff, but the amount paid for the previous one was not refunded. When communicating with the hotline operator, he was told that the amount burned was insignificant, 150-200 rubles. But the man argued with an employee of the cellular company for half an hour and still achieved a full refund.

Have you already used the personal account service from Megafon? Share your opinion with other users and tell us about its advantages and disadvantages. Perhaps you have questions? Then ask them to us and we will be happy to answer.

Rating
( 2 ratings, average 5 out of 5 )
Did you like the article? Share with friends:
For any suggestions regarding the site: [email protected]
Для любых предложений по сайту: [email protected]