The motive is “home” cellular communication, which has long been loved by users of mobile communications and the mobile Internet. For 20 years now, Motiv company specialists have been providing uninterrupted service to their subscribers in four constituent entities of the Ural Federal District: Sverdlovsk Region Kurgan Region Yamalo-Nenets Autonomous District Khanty-Mansi Autonomous District.
Each mobile company sells individual numbers to its customers. Subscribers have their own accounts, which they can top up to communicate with other people. But money tends to run out and you need to control it. How exactly processes of this type are carried out should be considered in more detail.
Verification via USSD command
Perhaps one of the most convenient ways to check your balance is to send a special USSD command. The subscriber needs to switch the phone to dialing mode and dial the combination *102#, and then send the call. Information about the status of the subscriber account will immediately appear on the screen. This verification option is convenient because it can be used even when you have a zero balance. And this option is available to all consumers free of charge.
Note! The main disadvantage of such a check of your personal account is that it may subsequently lead to the receipt of advertising notifications to your number. If the subscriber is not interested in information about new promotions, then it is better for him to check the balance using any of the other methods presented below.
Detail in roaming
The company offers services even outside of Russia: users have the opportunity to make and receive calls abroad. Based on the tariffs for calls outside the country, you need to monitor your mobile account much more often.
You can find out your roaming account status using service request *102#. It has not changed: the combination is suitable for both roaming and the internal network. After submitting the request, the balance will be displayed on the screen. Sending requests is free and there is an unlimited number of attempts available.
Checking your account via SMS message
Another easy and quick option for checking your personal account is to send an SMS service message. To do this, consumers need to send a notification with the text BAL to the short service number 1021. Within 5 seconds, the user will receive a response message containing up-to-date information about the balance status. This method of checking the balance is, first of all, convenient because all messages are saved on the device, that is, the subscriber can view data on communication costs at any time.
Attention! To check the status of a personal account using SMS, the subscriber’s balance must be positive. The message itself is not charged.
Using a similar method, you can check the balance not only for smartphone owners, but also for tablet computer users if their device is equipped with a GSM module.
How to check the remaining traffic on a modem from Motiv
Motiv subscribers have the opportunity to use mobile modems to provide home computers and laptops with an Internet connection. The modem can be connected directly to the device, or it can be used together with a router and distribute the Internet to gadgets. In this case, monitoring the remaining traffic plays an important role.
To monitor the remaining traffic on the Motiv modem, you can use a special utility. There are quite a lot of freely available programs that allow you to monitor the rest of your mobile Internet traffic, however, one of the most convenient is the NETWORX program.
If the provided Internet traffic has run out, you can:
- Connect the turbo button;
- Take an additional 1 GB package.
The advantages of the application include light weight, high installation speed, and an intuitive interface. After launching the utility, the user has access to information about all connections (if there are several of them). To monitor only one connection, in the settings menu, you need o.
The functionality of the program allows you not only to “monitor” the remaining Internet traffic, but also to set a quota for the maximum amount of traffic that can be spent in one period of use.
To monitor traffic on your modem, install NetWorx.
To set a limit, you need to select the “daily” period in the quota settings menu, and then select the “notification” type. This will allow you to constantly monitor the amount of remaining and consumed traffic. In addition, connecting a quota implies a restriction on the Internet if the value set by the user is exceeded.
Verification using the IVR service
To check your account status using this method, you must again type a combination of certain symbols on your mobile gadget. This is ##918, then send the call. Next, information about the current status of the client account will appear on the device display. If the subscriber is used to receiving all the necessary information in the form of voice notifications, including about the balance, then in this case he should use the USSD command with the following content - ##917, and then also send a call. All data will be presented in voice mode. Both methods are provided free of charge.
Find out the remaining traffic from the mobile operator Motive
To paraphrase Winnie the Pooh, “The mobile Internet is a strange thing, but it’s there and then it’s not there!” Therefore, it is worth periodically checking the remaining available traffic. Just in case.
How to check the balance of a pre-ordered Internet package? The easiest way is to log into FOX. However, you will first have to register on the website https://lisa.motivtelecom.ru.
But this is done once, and the benefits from the manipulations performed can be obtained constantly. In your personal account you can find out any information about the services provided from Motiv to the selected phone number.
By sending a blank SMS to number 1076, in a couple of minutes you will receive a message with the required information.
The third way to find out the remaining traffic is to dial *112*102# from your mobile phone and press the call key. The response to the request will come in the form of SMS.
Sooner or later, every subscriber of the Motiv mobile operator was faced with such a problem as the Internet suddenly ending. In order to avoid surprises of this nature, you need to constantly monitor the balance of Internet traffic.
This can be done using a cell phone: use the Ussd request, as well as the SMS service. And using a personal computer: go to your personal account, or use a special utility (the method is applicable to checking the remaining traffic on the Motive mobile modem). All these actions will help you find out how much Internet traffic is left, and, if necessary, increase the number of remaining megabytes.
Checking your account on the company website
To check the account status using this method, the subscriber needs Internet access and a visit to the official website of the Motiv operator, which is available at motivtelecom.ru. On the main page of the site at the top right you need to go to the “My Motive” tab. Next, you need to select the “FOX” tab (which stands for Subscriber’s Personal Internet Service). On the page that appears, a dialog box will appear in which it is necessary to go through identification using the following data of the subscriber’s choice:
- Cell phone number.
- Subscriber account number.
- Network login name.
The consumer will also need to enter a password, which can be obtained by using the short guide located here on the website. After authorization, LISA will allow the consumer not only to check his balance, but also to see all connected options, their status, activate the necessary services and deactivate unnecessary ones. To be able to use the functionality, you must have access to the Internet. Access can be made from any device, not just the one connected to the Motive.
Refill
In order to top up your balance, just go to the mobile operator’s company store or top up your account using a payment terminal. But there are other ways. Using a bank card, you can replenish your balance through an ATM, Internet banking or your LISA personal account. To replenish your account, therefore, there is no need to leave home and perform many manipulations. Simply fill out the information on the website and submit the form for processing.
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Checking your account using the contact center
If the consumer was unable to find out the status of his account using the above methods, he can call the company’s contact center. An employee of the center will quickly and clearly answer any question to the subscriber. That is, you can ask for information about the current state of the balance and the specialist will provide it. To get in touch with a company specialist, the subscriber needs to call 8 800 240 0000 from any cell phone. Motive users can also make such a call by calling 111. All calls to the contact center are free of charge.
Questions from subscribers
How to find out the remaining traffic on the “Instead of + for 300” tariff?
To monitor the remaining megabytes, you need to send an empty message to the free short number 1076, use the Ussd request *114*102#, as well as the functionality of the subscriber’s personal account. In it, after authorization, you need to find the “remaining balances for service packages” tab, then in the sub-items “Internet” and “SMS and minutes”, you can get all the necessary information about the remaining amount of Internet traffic, minutes and messages.
To summarize, it is worth saying that monitoring the remaining amount of Internet traffic is quite useful. It allows you to avoid situations when the Internet suddenly ends. In addition, with its help you can see how much Internet is actually consumed per month, and, if necessary, switch to a cheaper tariff.
A subscriber using Internet resources on Motiv, carried away by browsing social networks, often exceeds the limit of traffic allocated by the tariff, and begins to overpay a tidy sum for using megabytes in excess of the limit. It is not beneficial for providers to have visibility of information about the remaining amount of Internet; all additional money transferred goes to the company.
To prevent this from happening, it is necessary to control the remainder of the Internet traffic . It is more profitable to order and pay for an additional package than to pay for each megabyte used. Let's look at how to check the remaining gigabytes on Motive.
Additional Balance Control Method
In order not to worry about the state of the subscriber account, Motiv offers its consumers to use the option of receiving SMS notifications with balance data. Notifications will be sent when the consumer’s account has less than 15 rubles. The option does not provide any subscription fee for use. Its connection is also free of charge. To activate the option, the user needs to send the text ON to service number 1071. See also:
- Deferred payment on Motive: we borrow money from the operator
- Transfer money from Motive to MTS, Beeline, Megafon and Tele2 accounts
- 4 ways to transfer money from Motive to Motive
- Current ways to find out your number Motive
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Where was the money spent?
If you notice that your account is less than it should be, order details.
You can order exactly the detail that will be most convenient for you:
- One-time - find out where the money was spent for a certain period;
- Regular - monthly report on your expenses;
- By e-mail—the report will be delivered to the specified postal address;
Methods for ordering services:
- At the Service Office (upon written request).
- FOX (delivered by e-mail).
- With the help of a Contact Center operator.
Let's go back to checking the balance, below we have made a picture that you can save and always have access to instructions.
