How to disable the Rostelecom collective antenna: methods

Disadvantages of a collective antenna

Currently, users can connect to a large number of services to watch popular TV channels. Some people simply buy satellite dishes or use IPTV technology. In addition, there are users who simply switch to another provider. People have many options other than the antenna from Rostelecom. Its main disadvantages:

1. Work on analogue broadcast format. However, several channels are digitized.
2. Poor screen image quality.
3. There are very few channels available, down to approximately 50. This makes it impossible to watch programs for the whole family.
4. You can't sort programs by topic, which makes navigation difficult.
5. High price. On average, customers will have to pay 150 rubles per month to use the antenna.

If Rostelecom equipment is installed on the entire house, then payment will be made on a common account. Even if the person does not use it. You will still need to pay for the Rostelecom antenna. To refuse such a service, you need to completely turn off the equipment. However, not every user knows how to do this.

The cost of antenna maintenance can cost more than 150 rubles per month. You can find out the exact price only in the receipt. There is a separate column where the cost is written. The shutdown of collective equipment itself occurs through an application. After which a person can stop paying for it, but only from the next month.

How to disable the Rostelecom antenna via the Internet

Often the equipment is registered to the owner of the house, so all issues must be resolved by him. If a person is physically unable to do this, then Rostelecom gives the opportunity to another person to do this.

The provider has the ability to disable the antenna using the Internet. To do this, the user will need:

• Go to the official website of Rostelecom.
• Log in and go to your personal account.
• Before this, you will need to scan 2 pages of your passport and a certificate indicating the absence of debts.
• If the application was rejected, a corresponding message will be sent to the user's email.
• Also, if the application is approved, a notification will be sent to your email that it has been accepted.
• After this, you need to wait for a company representative so that he can carry out the appropriate shutdown work.

If there are disagreements with people living in apartment buildings, then in some rooms you can leave everything the same as it was. The shutdown will occur elsewhere. In this case, the person will need to fill out a special application.

This is a very important point that is worth paying attention to. Otherwise, the shutdown process will be very long. In addition, company employees may refuse to disconnect if the document is filled out incorrectly. On this form you will need to enter the following information:

• personal data of a person;
• residential address where the antenna is located;
• telephone number that company representatives will call;
• if a person rents an apartment, then this must also be reported;
• indicate the purpose of the appeal, namely, termination of agreements with Rostelecom;
• indicate whether there is a password on the intercom, a lock in the vestibule;
• indicate the exact date of submission of the application.

After this, coordination with the user and Rostelecom employees will begin. The person will need to provide workers with access to the antenna. After which the master will come and quickly dismantle it. The date and time of the work are discussed in advance.

The dismantling itself can last 5 minutes. After which the user will need to sign a special act. This way he will confirm that all work has been completed. Due to this, the application is automatically processed. After this, the user will not be charged any money every month.

Radio point

The operation of radio points is usually managed by city structures. So, in the capital we are talking about the Federal State Unitary Enterprise “Moscow City Radio Broadcasting Center”. Muscovites have to pay 56 rubles every month for a pre-installed socket in their home.

You can refuse the service by writing an application either directly to the city radio broadcast center or to the district office of the engineering services department (GU IS). The application, which must be submitted by the person responsible for paying for utility services, will have to be accompanied by a paid receipt for the provision of the service. The official form and application form can be found on the official website of the city radio broadcast network. The service in Moscow will cost 60 rubles. In addition, when submitting your application you will be asked to show your passport.

Returning the radio point to the apartment is also quite simple - you will have to leave a request in the “one window” service of the radio broadcasting center. Connection is free; only those in whose apartments the necessary equipment has not been installed will have to pay. The simplest receiver model will cost 150 rubles. The main social function of the radio point is to timely inform Muscovites about emergency incidents.

How to register a refusal in the office

There are often situations when people connect to other broadcast formats. However, Rostelecom continues to charge money for the antenna. In this case, users want to stop paying for the services provided. To do this, you will need to fill out an application at the office. After which the Rostelecom antenna will be disconnected from the person’s apartment.

This can be done either by the owner or by another person for whom a power of attorney has been issued. Especially if the Rostelecom antenna is not used by anyone. Since there is no longer any reason to pay for it.

The conclusion and termination of the contract occurs only officially. During all procedures, it is important for users to comply with company rules. Otherwise, termination will not take place. In addition, it will be impossible to reconnect broadcasting via a collective antenna. Since this service has already been removed from Rostelecom. Therefore, before disconnecting the antenna, it is necessary to coordinate this issue with other residents of the apartment building.

If a person wants to stop using the company’s services, then it will not be enough for him to disconnect the cable itself from the TV. Even if the antenna is not used by the resident, they will still be charged. Therefore, all shutdown procedures must be completed officially. How to do this in the company office:

1. Check for any arrears in payment for services. If there are any, they will need to be paid. You can use your receipt for the last month as evidence. A person can also take a certificate from a special settlement center.
2. Take with you your passport, which shows the registration address of the person to whom the antenna was connected.
3. Go to any Rostelecom office.
4. Ask a staff member for help. He will check all the person’s documents, and then give a special form. It will need to be filled out.
5. To write an application. The main thing at this point is to ensure that it goes through the registration procedure.

This entire process is absolutely free. The person will not have to pay any state fees. In some cases, the application is not registered. However, a person learns about this already at home. Therefore, before leaving the office, it is worth checking whether the registration has been completed or not. In the last option, you need to contact the employee and ask why this happened.

Download the application to disconnect the Rostelecom antenna

The special document can only be obtained at the company’s office. The application is accepted and issued by Rostelecom employees. However, if this option seems inconvenient to a person, then he can download this form on the Internet. In addition, the user will need a sample to correctly fill out the document. Rostelecom clients need:

1. Write who filled out this form. Also include your address and phone number.
2. Under the inscription “Application”, write again information about the subscriber and place of residence.
3. Check the box next to the required action, namely disconnecting from the antenna.
4. Indicate additional information on the form that will be useful for the visit of a company representative.
5. Sign and indicate the exact date of writing this application.

The remaining items are signed by the company employee who accepts the application. In addition, in the application itself, the user must write a promise that the debt will be repaid. After this, its processing and taking into account begins.

Where to submit the application

The form is a very important document, thanks to which a person is disconnected from the Rostelecom network. This procedure, if you fill out all the information at home, will not take much time. However, situations often occur when users enter incorrect data. In this case, you can fill out the form in the office.

Company employees will provide a new sheet. In addition, they can provide a sample application for disconnection. Based on it, you can write all the information correctly. The staff will also tell you what additional information needs to be filled out.

If a person has any difficulties, the office will help with problems. After which the application will be sent for processing. The collective antenna will be switched off within a week. Therefore, the application must be submitted specifically to the Rostelecom office.

Sample application

The application form looks like a simple document where you need to enter your personal data and provide additional information. Namely:

• Full name of the applicant;
• Full service connection address;
• Home and mobile phone number;
• Tenant or owner;
• Reason for refusing the service (any is acceptable);
• The need to install a filter on the apartment's subscriber distribution system (optional);
• The presence of an additional vestibule door on the landing at the entrance;
• Is the apartment communal?
• Full date of application;
• Applicant's signature.

How long does it take to terminate a contract?

The time it takes for the procedure to take place directly depends on the various problems that the user may encounter. It is not always easy to terminate previously signed contracts with Rostelecom. The provider may spend a long time checking people who:

1. There are debts for services. Often this problem arises if a person has moved, but forgot to terminate the contract for using a collective antenna. Very often, users come to the office and do not even realize that they have a large debt. Therefore, employees are forced to explain how the debt was formed. Even if a person does not use Rostelecom for several months. For non-payment the service itself will be disconnected. However, people need to pay to rent the equipment itself. Therefore, it is worth terminating the contract immediately if a person does not plan to use Rostelecom in the future.
2. Debts for the antenna. If a person terminates the contract, he must return the equipment that was rented. If the subscriber does not do this, rent will be charged. However, this will be at standard prices. This creates a lot of debt.
3. We need to buy equipment. Often such situations happen when users inattentively study the agreement with the provider. You will need to buy the antenna in cases where the contract says “Purchase and Sale”. Under the payment method, “Delay” is indicated. Because of this, a person will need to pay an amount that is equal to the full cost of the antenna. Or the remaining money if the equipment was purchased in installments.

The termination itself will occur within 1-2 weeks. It all depends on how quickly the application is processed. If the debt is repaid and the owner comes to terminate the contract, this will happen after a few days. Immediately after the master arrives, the person will no longer be charged for using the services.

Which alternative to a collective antenna to choose

Now there is a lot of equipment on the market that can produce high-quality images at a minimum cost. With this television you can watch all popular channels. In addition, there will be other programs on alternative television.

Number

Instead of a collective antenna, you can choose a digital option. This is a modern broadcast technology that encodes the signal into a special, interference-free network. Thanks to this, the sound and image will be very clear. In addition, digital television is distinguished by the ability to transmit signals at the same frequency.

Cable TV

City residents can use the cable connection service. The signal is transmitted using a special cord or telephone wire. If the provider is located near your home, the signal quality will be good. The picture itself has no glare or any distortion. The colors on it are as close to reality as possible. In addition, on cable television you can connect channels in HD quality. However, this depends on what kind of TV the user has.

Satellite TV

There is an option to order satellite TV. Thanks to this method of broadcasting, you can receive various channels from special repeaters. The quality of the signal itself on satellite television is at a high level. Providers provide a lot of different programs. Their list even includes foreign channels. This alternative has many advantages. Almost all channels are broadcast in SD, HD and FullHD quality. It is also possible to watch videos in 3D format, if the TV supports this option. In addition, the satellite version has additional functions. Namely, various TV programs, subtitles, the ability to record, and so on.

However, it is most convenient to install a satellite in small towns and villages. The main disadvantage of the satellite is that during bad weather some channels begin to work poorly. Especially if it is raining or hailing outside. In addition, users will have to periodically call a technician who can reconfigure channel reception. Since they periodically change their broadcast frequency. This happens approximately 1-2 times a year. The cost of such a service is low. Therefore, almost everyone can afford it. In this case, the user does not pay for free channels.

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What is digital television?

It is Rostelecom that is building a new modern network, and can confidently offer its customers high-tech digital television and Rostelecom equipment, in particular, subscribers are provided with several services at once, such as the use of the Internet, television and telephony. The operator offers digital television from Rostelecom, which is one of the most modern technologies for transmitting a digital TV signal - IPTV (when any data via the Internet is transmitted using packet technology over the IP protocol).

Experts consider IPTV to be a separate type of pay television and, according to experts, this segment currently occupies more than 5% of the market. Today, digital set-top boxes for Rostelecom TVs are actively being sold out - in the first half of this year, the number of subscribers increased by almost 150%, but the development of traditional cable networks was only 10%.

The main advantage of digital TV technologies is high interactivity. Thanks to the development of modern infrastructure, subscribers can receive not only a high-quality video signal, but also send an information request if digital interactive television from Rostelecom does not work.