Modern technologies have firmly entered every sphere of life, and educational institutions are no exception. MTS and the Ministry of Education of the Republic of Belarus launched a unique project “MTS Innovative School”.
How to view connected subscriptions
There are many ways to view the information you need that only your phone or computer can do. They all work and will be described below. Which method MTS clients choose depends on personal preferences and convenience.
Via ussd request
Using a free service from MTS called “Expense Control,” you can find out all connected subscriptions on your mobile phone. To display the service menu on the device screen, you must use the combination *152#. After dialing it, you need to make a call for the menu to open. In it you should already select the “Your paid services” section and the information will be provided in a couple of seconds.
Disabling via the SIM card menu
Existing contracts, actually entered into, on the basis of which certain rates for public transport services for pupils apply cannot be changed until the deadline has been reached, except with the consent of the parties.
The maximum fare regulation comes at a time when fares charged by public transport operators vary widely over the same distance, with maximum prices being 13 times higher than minimum prices. For example, currently at a distance of 10 kilometers the minimum cost of the transport tariff is 29 lei, the maximum is 228 lei, and the cost set for a student is 40 lei. For a 30-kilometer route, the minimum rate is 43 lei, the maximum is 360 lei, and the amount paid to the student is 80 lei.
Additionally, MTS network users can use another combination, namely *152*2#. By entering such a request, a menu will open on the mobile screen where you can find out the connected paid services. They are also immediately deactivated through the menu.
As a rule, after requesting information on paid services, MTS will send the client a text notification with a list of all active services on the number. In addition, the message will indicate their exact cost and deactivation codes.
Simple rules to protect yourself from unwanted subscriptions?
There are three ways to stop services.
2: By email: You can send an email with a phone number, which will be unsubscribed. 3: On the hotline: customers can call the direct help number. You must pass our banner displayed on various Romanian sites. Once you click on the banner, you will need to enter a valid Romanian mobile phone number. The service consists of 1 premium text message sent to you every week. Content will be updated daily. This is a subscription service. All promotional materials clearly state that this is a subscription service. In addition, upon subscribing, the customer receives a free newsletter indicating the cost of the service, frequency, information on how to opt-out, and a website address where they can learn more about the service.
Via SMS
An equally convenient method for verification is the use of text messages. The method is not charged and the MTS company has the name “My Services”. This method allows clients to clarify data about all connected services, both paid and free.
To use the service, it will be enough to send a regular SMS to dial 8111. In the body of the letter you need to indicate the number 1 to find out about active services and their cost. If you specify the number 0 in the body of the letter, you will only be able to find out about services that are provided free of charge.
We do not send tax messages to a mobile phone number that is not subscribed to one of our services. You may not remember subscribing to yours. Be careful when sharing your cell phone with others. The subscription is activated only when it is initiated.
To avoid lack of communication, the price of the service is mentioned several times on all our promotional materials. We understand that this is an unpleasant situation. Question no. 1 of the frequently asked questions. When the client is under 18 years of age, parents must be approved to use our services. We are not responsible for subscriptions by minors without parental consent. Our services comply with the Telecom Operators Code of Conduct.
If you send an empty message to 8111, the subscriber will receive information about all connected subscriptions in response.
Checking via the Internet
Using the Internet to detail such information is very convenient, since all the information will be clearly visible on the screen. To do this, clients need to use their MTS personal account, in which they will need to first register. You can do this by following the link login.mts.ru/. After specifying your number, you will receive an SMS with an authorization code. Then the main account menu will open, where you can view the information.
To view paid services, you need to go to the section with tariffs and services, and then go to the management tab. A list of all services that are assigned to the mobile number will appear in the open menu.
To view only paid subscriptions, you will need to go to the “My Content” section and select the “Ordered Content” tab.
There is also a method for detailing information via the Internet using the “My Content” resource; you can find it on the MTS website or by following the link moicontent.mts.ru/. To authorize in the system, you will need a password from your personal account.
Receiving information by phone
To obtain subscription data via a mobile phone, you can use MTS Services. To do this, the user needs to enter the request *111#. After this, a menu will open, you should select the necessary items in it, indicating the corresponding numbers, and then the data will be visible to any subscriber.
Additionally, you can use the menu of your SIM card. To do this, you need to go to the menu on your phone and find the SIM menu shortcut. After that, go to MTS info and go to settings. Paid subscriptions that are on the number will be available there.
The last method of detailing data via telephone is to call the customer support operator. To contact, you need to dial 88002500890 or 0890. This method is quite lengthy, since you need to wait for a response from a free employee, and after connecting, subscribers need to provide their passport information for personal identification.
Project expansion
Having assessed the success of the project, MTS marketers decided to expand its boundaries. Ordinary MTS subscribers in Russia and Belarus began to receive SMS messages informing them that they have subscribed to the MTS School program. As part of this program, the subscriber received 10 GB of Internet traffic for free for a period of 2-3 months. Typically, this program was connected to those subscribers who had not previously used the mobile Internet and had a solid positive balance in their account.
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It would seem that nothing is wrong. But, as they say, “the devil is in the details,” and the program quickly found pitfalls. In particular:
These “draconian” conditions quickly affected dozens of MTS subscribers. Especially for those who did not know what MTS School was. The most careless of them lost 5-6 thousand rubles in the red, which for many meant stopping working with their mobile number.
How to disable paid mobile subscriptions
After checking all the subscriptions on your phone number, you may have a question about how to disable them. To do this, you can use different methods and they will all work regardless of the method of activating services.
Disconnection via the Internet
If you need to deactivate paid services, you must remember about the Internet assistant, namely your personal account. The service works via the Internet on a PC and is available to any MTS client free of charge.
To deactivate, you must log in to the system using your mobile number and password. Then you will need to go to the section with tariffs and services and click on the management tab. A new window will display a list of connected services with their costs. To deactivate, just press the shutdown key. After a successful operation, you will receive an SMS confirmation on your phone.
Disable via SMS
For those who do not have access to your account and cannot register, you can use text messages. Initially, you will need to send a blank SMS to 8111. After this, the operator will send a list of active subscriptions on the number with their cost and methods for disabling. Having selected an unnecessary service, you will need to enter a deactivation number, and the service will be disabled. Each service has its own deactivation code.
It is worth noting that MTS does not have other methods of deactivation using messages.
By ussd request
Disabling subscriptions using a ussd request is convenient and quick, but to do this you need to know the request combination. To use the method, you need to enter the command *152*2# on your phone and press the call button. A menu will open in which you should click on number 2 and then disable services.
Another method is to use *152# request. After dialing and calling the menu, the client will have to go through the section of his paid services. In a few seconds, a message will be delivered to your mobile device with active paid services and combinations to disable them.
If you need to unsubscribe from all subscriptions at once, you can use the already known request *152#. Having called up the menu, you need to go to the tab with entertainment services, and then click on the unsubscribe tab. When the operation is completed, the subscriber will receive an SMS to the number confirming the deactivation.
Disabling via the SIM card menu
Using a mobile phone, there is another method to disable subscriptions. To do this, you will need to use the menu of your SIM card. To unsubscribe from services, enter the gadget menu, and then find the SIM menu icon. Next, you need to go to the MTS info section and go to settings. There will be a quick launch item in the settings, and after entering it you should click on the unsubscribe button.
This method is carried out very quickly and if it does not help, then you can try logging into MTS Services. To do this, enter the command *111# and select the necessary items in the menu by pressing the corresponding numbers.
How to set a ban on subscriptions.
In order to protect your mobile account from accidentally connecting subscriptions, MTS recommends using the “Ban content” option. This option can block access to various short numbers, and will also not allow you to withdraw funds from your account to pay for content.
Connecting to the option is free, but it has a subscription fee of 1 rub./day. Before connecting, you will need to enter the request *152*2# to unsubscribe from all already active content and advertising.
To activate the “Content Ban”, customers will need to use the assistance of company employees. The connection is made through the help desk by calling 0890 or at the MTS branded communication salon. Unfortunately, there are no requests or SMS for activation, but you can activate the option in your personal account or by email
Cost upon connection and subscription fee
Switching to the MTS “Netariff” tariff from another tariff plan is free. The monthly fee is determined by the volume of services ordered. In the minimum configuration, “Netariff” will cost 453 rubles per month, in the maximum configuration (with unlimited Internet) – 1,424 rubles per month.
By default, when switching to the “Netariff” tariff plan, MTS provides 20 GB of Internet, 370 minutes for calls and 50 SMS. In this configuration, the tariff will cost 400 rubles. This amount is debited immediately at the time of transition.
When purchasing a new SIM card with Netariff, MTS will provide 15 GB of traffic, 400 minutes of calls within Russia and 50 SMS for 359 rubles per month. This amount is divided into two equal parts - 179.50 rubles each. The first part is written off immediately, the second – after 2 weeks. Then the monthly fee is charged as standard - once every 30 days in full.
If you purchased a SIM card not in an MTS store, but from its partners (for example, in Svyaznoy or Euroset), then in the first month the subscriber will be debited daily - 11.96 rubles. From the second month of use - once a month in accordance with the ordered packages and options.
The subscription fee on the MTS “Netariff” tariff can be charged daily if there is not enough money on the balance to pay it in full. The daily payment is 1/30 of the monthly fee for the tariff itself and additional options ordered.
How to install the required subscriptions. MTS
If you need to receive certain world news from different areas, then MTS has developed the “My Content” option. This service allows subscribers to subscribe to various newsletters that will be sent to their mobile phone. Management is very convenient, since a website has been developed for the option, where you can view subscriptions and connect additional ones, view their history, etc.
You can manage services through your personal account or through the “Expense Control” option. To connect the option, you need to enter the command *152# on your phone and go to step 2. The menu will provide access to possible subscriptions and in the same menu there will be connection and disconnection methods.
If you need to selectively deactivate the information feed, you should enter the request *152*22# and go to step 2. After this, for each connected news there will be a command that turns it off. If you need to completely abandon the option, you should dial *152*22# and select option 3.
