Why do we need MTS?
It is important for every caring parent to have information about where the child is, whether he has enough money on his phone, etc. Moreover, you need to know this even at times when, due to work or other reasons, it is not possible to be near your son or daughter.
Of course, you can call your child at any time and clarify all your questions with him. But many children are embarrassed by excessive parental care and often simply don’t want to bother their beloved child with calls every time. MTS subscribers can easily solve these problems using the “Child under Supervision” service from MTS.
Log in to your personal account “Child under supervision”
What to do if the “Children under supervision” option from MTS does not work?
If you have registered in the system, installed the application, but the data on your phone is not updated, the answer does not come, the worst thoughts immediately come to mind. But in fact, the reasons are usually the most banal:
- the teenager simply deleted the application.
- he could have turned on airplane mode on his device or blocked data transfer from his smartphone.
- If you remove the SIM card from the phone, the service also stops working.
- children have moved to an area of poor signal reception.
Description of MTS
The service allows you to find out the location of a child’s phone based on information from the operator’s base stations, remotely control the balance of his personal account and receive notifications about the child’s movement.
If a child has an Android smartphone, then after installing the special “Children’s Smartphone” application on it, parents will additionally have the following options:
- monitoring running applications and obtaining statistics on device use;
- determining the phone's charge level;
- checking the exact location of the phone based on the GPS/GLONASS system.
What is needed for work
The option works with two phones. Parents must have MTS-Russia SIM cards. The child’s number can also be serviced by MegaFon and Beeline. The year of manufacture and the presence of certain functions in the mobile do not matter - the main thing is that it operates in the GSM standard and supports 2G-3G.
To start the search, you need to register the parent and child in the system, link accounts and set up tracking through your personal account at https://m.mpoisk.ru/child/start/about, in the application or via SMS commands. The operation of the service is regulated in the same ways. If your phone is old, send messages or check for changes on the site from your computer. It is more convenient to use “Where is my child” on smartphones - the application is distributed through mobile markets for free.
How to connect
It is connected and controlled via short text messages. All commands must be sent to number 7788. The service is connected in 3 main stages:
- Activation of the service and registration of the first parent. You need to send the command MOM name or DAD name to the service number, for example, DAD KOLYA to number 7788. After this, the system will send a code for registering the second parent in a response message.
- Registration of the second parent (if necessary). To do this, you need to send a message in the following format to the service number: DAD name code or MOM name code. The code must be obtained from the first registered parent. For example, the SMS text may look like this: MOTHER LENA b88z2 to number 7788.
- Child registration and confirmation. First, you need to send a message from the parent’s phone in the following format: CHILD name phone. For example, a message may look like this: CHILD IRINA 79123456789 to number 7788. The child’s phone will receive a request for permission to determine his location for each of his parents. After confirmation of permission via SMS, the service will begin to function.
Shutdown
You can cancel the service temporarily - during holidays or holidays - or forever. In the first case, adults need to send a “STOP” request to 7788. This will not completely disable the option; the settings will be saved and restored after activation.
The “DELETE” command allows you to get rid of the service forever. If you add a name to it, the system will exclude the specified person from the group members. You can't untie only children.
How to use the service
The operator has tried to make using the service as accessible as possible. Depending on the situation, the client can use different ways to use the option:
- Using SMS commands. To obtain information about where a specific child is, just send a short message to phone 7788 with the text WHERE IS THE NAME (for example, WHERE is Sergey), and to find out the location of all children, you can use the WHERE CHILDREN command.
- Via web interface. It is accessible from any computer, and there is also a mobile version of the site for tablets and smartphones.
- Using the application. To use it, parents need to have a smartphone on Android or iOS and install the “Where are the Children” application from the official store.
Download the “Where are the children” application for Android https://play.google.com/store/apps/details?id=ru.mts.search
Download the “Where are the children” application for IOS : https://apps.apple.com/ru/app/%D0%BC%D1%82%D1%81-%D0%BF%D0%BE%D0%B8%D1 %81%D0%BA/id1284433592
Important! Location accuracy can be quite poor when using basic operator capabilities. It is advisable to install the “Children’s Smartphone” application on the child’s phone, which allows you to use data from the GPS/Glonass satellite system to determine the location of the phone with high accuracy.
How much does it cost to “look after” a child?
The cost of using this service is 100 rubles per month when connecting up to 3 subscribers. Each subsequent connected tracked subscriber will cost you 5 rubles per request. In this case, debits will be made from the family member who was registered online by the first parent.
If you doubt whether the service will be useful to you or not, then pay attention to the test mode. For 14 days you can use the option on your smartphone completely free of charge. And if you are satisfied with it, arrange a connection.
What is the Move Notification feature?
The movement notification function is automatically activated when a new family registers in the service. It allows you to receive periodic notifications if a child leaves one of the pre-configured geofences (for example, home, school, gym, etc.). The feature is paid for by the parent who first created the group through a monthly fee. The other parent does not need to pay to use it.
helps parents ensure the safety of their children and save their own nerves. When using it, it is also advisable to install the “Children’s Smartphone” application on the child’s phone to gain access to advanced functionality.
Pros and cons: customer reviews
Unfortunately, behind the beautiful wrapper of a function so necessary for many parents, there was obvious deception and deception of subscribers. The situation with the option is so deplorable that the overall rating reaches only 1.5 out of 5.
The vast majority of subscribers (93%) note that the idea was initially great, but was absolutely not thought out or worked out. Which is quite strange, given that it lasts for a good 5 years.
For 100 rubles per month you will receive very approximate location information. Some subscribers note that the error reaches 3 km!!!
Moreover, the phone often “travels” separately from the children. Which you will agree is quite strange.
And another common complaint, as with many options from the MTS company, is that in order to disable it you will have to go through an entire quest. Since requests often do not help.
Thus, in the “Children under supervision” option, MTS realized the desire of many parents to ensure the safety of their offspring in an unfriendly urban environment.
However, the service of a cellular operator does not replace live and confidential communication, but only complements it. In case of a wary and negative attitude towards this service, a young user can easily and quickly figure out ways to stop data transfer from a telephone, for example, using the airplane mode. So please talk to your children more and build trust. Yes, sometimes it is very difficult, but remember yourself at their age. Was it easy with us? If our article helped you, please like it!
Description of service and benefits
The essence of the service is that with the help of the MTS mobile operator you can monitor the location of your children on a map. Thus, if your child is within the city, then his location will be displayed within a radius of 300-400 meters; outside the city, the accuracy will be slightly less - the radius will be 1.5 km. These parameters depend on the availability of cell towers and their number. If we are talking about a highway, then the nearest populated area will be displayed on the map. In this way, you will know the child’s location and understand what he is doing at the moment if, for example, the mark is set at the location of the school, at the address of additional clubs for children, or at home.
And that is not all. The service allows you to set an approximate daily schedule, that is, at 10:00 the child must be at school. If at this time he leaves school and goes beyond the established mark, then an SMS message will be sent to the parents’ phone notifying that the subscriber has gone beyond the established zone.
This service is especially useful when a parent needs to go on a business trip, go to the hospital for a few days, or send a child to summer camp. Set an approximate route of movement or permanent places of residence of the subscriber and track the information. If it is not possible to be with your daughter or son for more than one day, this service is an indispensable assistant for parents.
In your personal account
You can also disable the option on the official MTS website. To do this you need:
- Go to your personal account login.mts.ru and enter your login information.
- Go to the “Management” section.
- In the menu that appears, find the “Child under supervision” service and click on the “Disable” button.
Using the same principle, the option is deactivated in the personal account of the MTS mobile application.
First stage: parent registration
In order to connect from MTS you need to register in the service. To register, you need to send an SMS message with the text “MOM” or “DAD” to the short phone number 7788. The text of the message is written without quotes. Sometimes subscribers add a second word to the system, usually a name, for example, “PAPA SASHA.” After sending the SMS, your phone will receive a message containing your personal code. It should be remembered or written down somewhere. You will need this code to add the second parent's phone number.
