Methods for checking Kyivstar subscriber accounts. How to check using USSD commands, by calling or in your personal account.
Managers of any Kyivstar service center will tell you in detail how to use the tariff package, including checking accounts.
Checking the balance status does not take much time; you can easily figure out the details yourself, the main thing is to know the right command.
The fastest way to check your account is using a USSD request.
Let's consider in order all the possible account verification options provided by the mobile operator Kyivstar.
Bonus account status
Kyivstar has a good feature - by replenishing the home Internet, the subscriber can use bonuses on the phone. These bonuses have an expiration date - they expire after a month. In order not to miss the chance to use them, we monitor the balance using the command: *110#
Availability and scope of additional services
The rest of the Internet traffic, as well as the availability of additional bonus minutes – USSD command: *112#
In addition to Internet traffic and its validity period, after entering the above-mentioned command, the screen displays not only data about the traffic itself, but also the number of minutes for calls on the Kyivstar network, to other operators, outside the country. The amount of minutes remaining until the end of the day is displayed.
IMPORTANT: The information shown by the *112# gives an overview of all services that were previously included in the package.
Number of MMS
To check how many free MMS are left, enter the code *119#
"Extra money"
Using “Extra money” , to get acquainted with the account status, type the command: *190#
IMPORTANT: in addition to the balance, information about the amount payable for using the service is displayed.
Checking someone else's phone account
A relatively new feature that allows you to check the balance of someone else's SIM card.
If the SIM card is connected to , we use a short USSD command indicating the phone number whose account you need to check:
*113*38subscriber number#
IMPORTANT: To be able to find out the details of someone else’s phone, connecting to is a mandatory requirement. Otherwise, there is no access to other people's data.
How to check an account on Kyivstar - checking the package, your own and someone else’s number
If the package is being checked for the first time, the owner of the number will first receive an SMS where he will be asked to confirm your right to check his balance. If the person agrees, he also sends a similar USSD request, but with a unit inside: *113*1*380ХХХХХХХХХ# (here ХХХХХХХХХ is the phone number of the person who is given permission to monitor the account). To learn how to top up your Kyivstar account without commission in the simplest and most accessible ways, read the material Topping up Kyivstar - via Wallet, Internet and card.
The simplest and most popular way to check your balance is to send a USSD command. Mobile operator Kyivstar gives this opportunity to its subscribers. For this, there is a USSD request *111# or *100#, and a call button, which is stored in the phone book on each SIM card.
Using the My Kyivstar website
It is very convenient to check your balance using a computer. In addition, in conditions of lack of communication, this is the only available option.
When entering your personal account on the official My Kyivstar website, the first thing any subscriber sees is the “Overview” tab and the balance of their account.
Please note that in addition to the main balance - the amount of money in the account, you can see the balance of available bonus minutes.
In addition, a caring operator considers it necessary to notify additionally if there is little money left in the account, and also provides the opportunity to quickly top up the account (by clicking on the “Top up account” button, a window opens offering various options for quick top-ups).
How to check your balance on Kyivstar - 4 ways to find out your balance on KyivStar
Using this request is quite convenient, since sending it takes little time, and the requested information is quickly displayed on the screen of the mobile device. The simplest and most popular way to check your balance is to send a USSD command. Mobile operator Kyivstar gives this opportunity to its subscribers. For this, there is a USSD request *111# or *100#, and a call button, which is stored in the phone book on each SIM card.
Every client located in the coverage area of the presented cellular office will be able to check their Kyivstar account even at night. To clarify how many units of national currency are available to spend, the consumer should strictly follow this plan guide:
We check the balance with the operator
If you have problems sending requests, or you can’t reach the operator using the short service number, you should use the support phone number.
Subscribers can call the Kyivstar operator and receive information regarding mobile communication services. You can reach subscribers both from a mobile phone and from a landline. The call is free of charge.
In order to contact a company employee and ask a question, you need to call the support service number 0 800 300 466 (from a mobile phone) or 0 800 300 460 (from a landline phone).
How to activate a Kyivstar SIM card
After purchasing a tariff plan, the subscriber is provided with a new SIM card. Initially, your package will be inactive. In order to activate it, you will need to perform simple steps that will allow you to use all the provided features of your tariff plan. To fully use communications from Kyivstar, you must:
s
- To get started, insert the SIM card into your phone
- Dial the command to activate *111# and the dial button.
Now your card is activated, you can make a call or send an SMS to check.
Sending directives from a mobile device
If you need to find out the status of the account associated with a personal SIM card, there is the simplest method in the form of a combination of numbers 111 #. As soon as the user presses the call, the amount of funds available for use is displayed within a few seconds.
Important! The query result also shows the expiration date of the balance. But if there is no such information, another combination is available to customers - 114 #.
Not long ago, the mobile operator in question opened up access for its clients to check the Kyivstar account of other SIM cards. To implement this feature, you need to join the option called “Trusted Person”. After connecting to this service, you need to enter 11338 on the keyboard, then the subscriber number, and then press the hash and call the USSD procedure.
Find out about the bonus type balance
When a person deposits money for using the World Wide Web, he is awarded bonus funds that are valid for a month. To inform the company about such gifts, you need to dial directive 119 # on your phone. As a result of the USSD request, information about bonuses and the date until which they will exist will be displayed.
USSD codes for activating and deactivating Kyivstar services
The operator offers many mobile services. Many Ukrainians need them, but some people find them annoying. Often subscribers simply do not know how to quickly cancel them. It turns out that there are special commands for this. “Kyivstar” indicates them on the website in the description of services.
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“Short call” is useful if you run out of money in your account and need to urgently contact another person. The free service is active by default within Ukraine, but is not available in roaming. With it, the subscriber can dial the desired number and send a call to it without connecting. It will appear on the other person’s phone as a missed call. In total, you can send five “short calls” per day.
*100*14*1# — check the service status. *100*14*2# — connection of “Short call”. *100*14*3# — deactivation of the service.
“Notify me” is another free service that is activated when you first launch your SIM card. It happens that you try to call a person, but at that time he is out of coverage area or busy with another conversation. The bottom line is that the system sends an SMS notification when the subscriber appears on the network again. In addition, the owner of the number receives a message if the person was talking on the phone with another person at the time of the call and for another 15 minutes after. *100*12*1# — status of the “Notify me” service. *100*12*2#—activate messaging *100*12*3#—disable the service. “Day mode” is a side service related to the previous one. After its activation, notifications will not be sent at night: from 23 to 7 am. Useful for Ukrainians with light sleep, who wake up from the sound of an SMS. *100*12*4# — status check *100*12*5# — connection *100*12*6# — deactivation of “Day mode” Very similar. It will be useful if the subscriber suddenly turned off “Notify me”, but still wants to learn about the end of other people’s conversations. *100*12*7# — connection. *100*12*8#—disable. *100*12*9# — status check. Another popular service is . ” With its help, you can send another subscriber a free message asking them to call back if they suddenly run out of money. People call such SMS “homeless”. Command: *130*[phone number]#. But only the first 8 requests per month will be free. After that, each message will cost the sender 10 kopecks. *131*[phone number]# - the same, only for communication in roaming. “Extra Money” service , the subscriber receives additional funds on loan from the operator. Useful if you haven’t topped up your account on time and you really need to call. You can ask for from 10 to 250 hryvnia (even in roaming). Here are the commands for ordering: *117*1# - ask for 250 hryvnia. *117*10# - order 10 hryvnia. *117*2# — check the debt. *117*7# — activation of an automatic request for extra money if there is a lack of funds in the account. Any Kyivstar subscriber can help a neighbor and send the missing amount of money using the “Transfer of Funds” . One transaction costs 3 hryvnia. USSD code: *124*sum*380(number)# . You can send money to the accounts of the following operators: Vodafone, Lifecell, Intertelecom, 3Mob, PeopleNet. You cannot transfer less than one hryvnia. If the amount exceeds 20 hryvnia, the transfer will have to be confirmed with an additional command: *125#.
In Kyivstar it is possible to ask others to top up their account, regardless of the balance status. It is enough to send a request in the format: *132*380(Kyivstar code)(phone number)# . The other user will receive a notification. Kyivstar has a special service that allows you to get 30 or 100 minutes every month for calls to numbers of other Ukrainian operators. There is no need to pay anything for connection and connection. But there is a monthly fee - it is 10 or 20 hryvnia, depending on the number of minutes. An important nuance: to pay you will have to top up your account by at least 50 hryvnia at a time. *264*30# — get 30 minutes. *264*100# — order 100 minutes. *149# — check the remaining minutes and the remaining period for their use. *264*0# — disable the service. “Day of communication” - this service allows you to call within the Kyivstar network for a day without paying for the connection and the duration of calls. Before activation, you need to deposit at least 40 hryvnia into your account in one payment. There are three options with periods ranging from one to 14 days. *100*77# - one day for 3.5 hryvnia, the service is valid until 23:59:59 on the day the payment was made. *100*777# - seven days for 21 hryvnia (ends at 23:59:59 on the seventh day). *100*7714# - 14 days for 38.5 hryvnia, you can talk freely until 23:59:59 of the last day. *100*77*1# — expiration time. with an additional telephone number for an existing SIM card for a fee You will have to pay one hryvnia a day for such happiness. You can make calls and send messages from the new number. In order for it to be displayed on the interlocutor’s screen, you need to add “818” . The same code will be indicated in front of the interlocutor’s numbers if the call or SMS comes to the backup number. *100*33*1# — check status. *100*33*2# — order the service. *100*33*3# — change additional number. *100*33*4# - refuse it. “SMS abroad” service , as you might guess, helps send messages to foreign numbers. A package of 25 SMS for a month costs 20 hryvnia. *477*020# — connection. *477*020*0# — deactivation. *158# — check the number of remaining messages. “Super Caller Identifier” allows subscribers to see the number of any incoming call, including hidden ones. The cost of the service is 1.81 hryvnia per day. You can connect it by request *168*1#, disable it - *168*2#, check the status - *168*3#. “Beacon” allows you to find out the location of your phone by number. One request costs 2.13 hryvnia. Information can be received via the website, as well as by SMS or MMS message. First, you need to add your phone to your friends list with the command *147*1*4*[number]#. It is important that a person gives his consent to surveillance in a timely manner, because he will definitely receive a notification. Namely: within 15 minutes he sends an SMS message to number 5147 with the text “YES” or “NO”. You can use the “Reply” function by specifying DA or TAK (transliterated only). To refuse, enter NI or NET. If the subscriber has agreed, in the future his location can be found by requesting *147*1*1*380[number]# . The list of all those who agreed is available by USSD code *147*1*3#. A request using the code *160# will show the user the exact time, down to seconds. Modern smartphones easily synchronize time over the network, but this requires a connection to the World Wide Web. An ideal option if there is no Internet or you have run out of megabytes. Voicemail stores audio messages left by other subscribers. *100*04*1# — check status. *100*04*2# — connect voicemail. *100*04*3# — disable the service. *100*04*4# — roll back the password to the standard 4444.
Restoring a Kyivstar SIM card
The company has done everything possible for its subscribers to make use as convenient as possible. A new one has appeared. It allows you, regardless of the circumstances, to get your number back. has become very relevant, because Often when purchasing a new gadget, a SIM card of a different size is required. You don't need to put in a lot of effort to do this. There are several ways to solve this problem:
- You can contact the nearest branch and contact consultants with this problem.
- You can also restore your SIM card by calling customer support. You will need to provide the mobile phone number that needs to be restored and the SIM card number located on the back of the SIM card.
