When applying for a SIM card, only a passport is required. The information provided during its purchase is recorded in the general database of the mobile operator. All information about the owner is strictly confidential, which ensures the security of account information, as well as the client’s personal accounts, which are linked by phone number. Therefore, replacing a MegaFon SIM card is performed using the number storage service. This means that all customer data is safe . However, you must take care in advance to save contacts in the phone's memory to avoid losing them completely.
The SIM card is a carrier of personal information for each gadget owner. Only with its help can we make calls and use the Internet. In modern society, with the development of high technologies, it is not possible to do without communication. It is needed to communicate with loved ones, relatives, to obtain information and even when applying for a job, because providing the employer with your contact information is a prerequisite for a trusting relationship.
In what cases is replacement required?
The need to replace a Megafon SIM card may arise in the following cases:
- You have lost your phone, modem or tablet.
- The format of your old card is not compatible with your new device. For example, you need to replace the Megafon micro SIM card with a nano SIM card.
- You have purchased a device that supports 4G format and requires a USIM card.
- The existing plastic has mechanical damage, due to which it does not work correctly or does not work at all.
Everything listed in the list gives you the right to change your Megafon SIM card for free. In this case, your number will be saved, just like your balance, tariff plan and the entire volume of connected services.
What to do if you lost your SIM card/broke your SIM card?
If you lose your SIM card, the operator recommends urgently contacting a mobile phone store to block it, especially if you have bank and credit cards linked to your number. To do this, tell the consultant your lost number and present your passport (the SIM card must be registered in your name or you must have a power of attorney to manipulate the number on behalf of the owner). Here you will be given a new SIM card with the same number. In this case, the previous tariff plan, set of connected services, bonus points and account balance will be retained.
You can also restore or replace a broken SIM card through the Megafon online store. To do this, perform the manipulations that were described above. However, for some time you will have to do without a SIM card, which can be quite problematic, so if the SIM card is lost or broken, we still recommend visiting a Megafon sales office.
How much does a megaphone SIM card cost? When you restore/replace your SIM card with a new one, it will cost you absolutely free.
This is all that a Megafon user needs to know about replacing a SIM card for mobile devices; now you just have to choose the method that will be most convenient for you.
How to exchange at the operator's office
How to get a nano SIM Megafon in an offline office:
- Go to the nearest operator's office.
- Explain the situation to the sales consultant.
- Present the passport for which the number is issued.
- You receive a new card.
If the number is not registered in your name, its owner must come to the office under the contract. Also, in order to change a SIM to a nano-SIM Megafon, it is permissible to take from this person a power of attorney certified by a lawyer.
Important! If you have lost your phone or it has been stolen from you, the first thing to do is call the hotline and explain the situation. The operator will temporarily block the number so that attackers cannot use it. After this, you can choose the time to go to the office and reissue the sim.
You can replace the card with a similar one or purchase Usim Megafon - a new standard from the operator.
How to restore a MegaFon number in another region
To perform this operation, the region where the user is located does not matter - the subscriber can initiate the process through the company’s website, SMS message or by contacting a communication shop. You only need to have an identification card with you so that you can confirm the fact of ownership of the operator’s account.
Typically, if a subscriber does not use his number for more than three months, the operator blocks it. In this situation, it is possible to return your old MegaFon number, and the price of obtaining a new SIM card and the ability to restore the number depends on the category of the number.
Of course, a lot depends on how long the number has not been used and how much time has passed since it was blocked. If a long period has passed, then there may be a situation where the number has already gone on sale again and has a new owner.
If you are lucky and the number is still available, then you can start restoring it. The first point in this matter is to contact the operator and submit an application to receive your previous number. This can be done by calling 0500, where they will provide assistance and provide detailed advice on obtaining a new SIM card and restoring the previous MegaFon number.
Certain nuances exist when restoring a number that was transferred from another operator’s network. To restore your number at MegaFon, you will need to submit an application within nine days after it was disconnected. After this, you can restore the number from the provider that originally owned the subscriber number.
When you pay for the restoration, you also need to pay for the purchase of a new starter kit. This amount depends on the selected tariff package, since upon restoration the old tariffs are not restored. Also, if there was a debt on the balance during the blocking of the number, then it must also be repaid.
Read about operators: How to find out the puk code of a Tele2 SIM card and how to unlock a SIM card without a puk code
Order a new card in the operator’s online store
It's fast, convenient and without authorization on the operator's website. However, at the moment the service is available only for Moscow and Moscow Region.
How to change a SIM card to a Megafon micro SIM card or get a new one to replace a damaged one:
- We are opening an online store.
- Place the cursor over the “Rates and numbers” section and click on “Select or replace...”.
- Click on the link in the block on the right, “Replace / restore …”.
- A page will open with a form that you need to fill out. All fields are required.
- If your case is a replacement due to loss, check the “Mobile phone is lost” checkbox. Passport data - those for which the old card was issued.
- Click on “Place an order”.
By the way, you can disable the SIM card on Megafon; read how to do this in our other article.
- After some time, the manager will call the number specified as the contact number to clarify the details of replacing microsim with nano sim and delivery.
- We wait for the courier, present him with the document whose details were indicated in the application form, sign the necessary papers and pick up the order.
It must be remembered that when receiving a new SIM card through an online order, standard rules regarding documents apply - the owner of the number must present his passport himself or an authorized representative - a power of attorney from the owner.
How much does it cost to replace a Megafon SIM card: the replacement itself is free, unlike the cost of a new SIM card. Delivery - to the nearest Moscow region - 200 rubles. Urgent delivery - 400 rub.
Find out about recovery options
Restoration may be required if the number is not used for a long time (more than 90 days) or if the subscriber has lost the SIM card.
To find out about the possibility of returning a number, you need to contact the operator. You can do this through:
- support service by writing in your personal account;
- SMS message to 0500 - in the text you must indicate the phone number that needs to be restored and the full name of its owner;
- feedback form on the operator’s website.
When contacting the company to restore your number, you must take into account that there are situations in which the operation cannot be performed. For example, if a combination of numbers previously associated with a SIM card was transferred to another subscriber.
Why do you need to replace the card?
to change a MegaFon SIM card ; when it is issued to the client, he just needs to provide a passport. If the number is registered to another person, then you will need to provide a power of attorney from the owner, which will be certified by a notary.
There are several reasons why you may need to replace your SIM card:
- When lost. In this case, it is advisable to contact the operator’s campaign office employees as soon as possible to urgently block the card.
- Incorrect or unstable operation of the SIM card caused by its damage.
- Changing the SIM card format. This is necessary when purchasing a new phone and the card slot is of a different size.
- Requires 4G Internet support.
Mobile devices have different slots for installing SIM cards. More modern gadgets are focused on using improved mini or nano USIM SIM card standards. These include models from brands such as IPhone, Samsung and Nokia. Support for modern and fast 4G Internet requires the use of nano SIM cards. Replacing MegaFon SIM card with a nano
performed free of charge in the branches of this campaign.
After purchasing a new smartphone, you can simply change the SIM card size at the MegaFon office or yourself.
Replace with a new SIM card Micro or Nano SIM
The first step is to block the card. To do this you need:
- Contact the nearest Megafon store. You can immediately order a replacement card there.
- Write to the support section on the official website of the campaign. They will tell you how to block a number or simply require confirmation of personal data in order to block the number from the operator.
- Call 0500 and ask for blocking.
- Go to your personal account and block the number.
Blocking in case of card loss is free only for the first week. Already on the 8th day, 1 ruble will be debited from the card account. However, you cannot block a number for more than 180 days, so you should hurry to get a new chip before the money starts being written off.
In addition, the operator has a voluntary blocking service, which is activated automatically when the amount on the phone balance drops below zero. Voluntary blocking is enabled only when this option is connected to a phone number.
Almost all modern phone models work on the basis of a smaller version of the usual SIM card: micro SIM. Such a card can be obtained at any megaphone store. Most likely, service workers will simply cut the card out of the adapter with a special tool. However, today there are cards that are immediately issued in micro format.
Please note that you will have to pay to replace the card or cut off the adapter in some Megafon stores. In general, replacement is free. You can try to do everything yourself, but if the card is damaged, you will have to pay to restore the number, which is more difficult and expensive, since it requires the client to have documents.
You also need to take into account that you can only cut the card to Micro format, nano cards are simply thinner, so you will have to change the card to a new format. Breakage
Cases of physical damage to the card are rare. Most often this happens when you try to cut the card to nano format yourself. However, situations can be different: from a long stay of the phone in water to a banal fall of the device.
https://www.youtube.com/watch?v=ytcreators
In any case, to replace the SIM card you will need a passport. If suddenly the client decides to change the card for his friend, he will have to stock up on a power of attorney signed by a notary. It should be noted right away that you can change the SIM card only in your home region.
Read about operators: How to flash a MegaFon modem for all SIM cards
If a replacement is required, but there is no opportunity to visit your home region, you can use the service on the official Megafon website.
The cost of a SIM card and services for its registration is 0 rubles. With standard processing times for the application, the user will not have to pay any commission. This policy of Megafon is explained by the fact that the operator receives remuneration for fulfilling its obligations under the contract for cellular services, and does not earn money from the sale of basic equipment.
You can submit an application to replace your existing SIM with a new card at any Megafon office or on the operator’s official web portal. The subscriber has the right to exchange the chip free of charge if it is inoperable, lost or incompatible with the mobile device.
How to replace a SIM card
Regardless of the reason why the subscriber needs to replace the SIM card, the following options exist:
- You can replace or restore the card at the nearest branch of the MegaFon operator. In this case, the office employee will block the provided card and issue a new one, preserving the number, tariff, connected options and the owner’s balance.
- The subscriber can purchase a SIM card through the MegaFon online store. It is located on the official website of the campaign in the “Rates and Rooms” section. If the user decides to use this option, then just follow the instructions on the site. Upon completion of the registration procedure, you will receive a call from a campaign employee to confirm the transaction. This function is valid only in Moscow and surrounding areas. Prices vary from 200 to 400 rubles, depending on the speed and location of the final delivery point.
The replacement of a SIM card is carried out according to the tariff schedule of services of the MegaFon operator, but it itself is free. It is also necessary to take into account the fact that if you contact the campaign office directly, this service is provided immediately on the spot, but if you order through an online store, you will have to wait 3-4 days.
You can replace or restore your MegaFon SIM card using any of the listed methods that suit you. You can get detailed information about the location of nearby departments or campaign offices, as well as about the SIM card replacement service, by calling the operator free of charge at 0500 or the combination *123# and the call key.
Rules for obtaining a new SIM
A SIM card is issued after submitting an application to replace existing equipment. The subscriber needs to come to the nearest sales department of the operator and ask the consultant employee for a special form. Among the rules for updating the identification chip:
- The subscriber is required to confirm his identity. Client identification is subject to presentation of a passport. A company employee has the right to ask the applicant several questions about recent transactions with the personal account to which the equipment is assigned. This is necessary for additional subscriber protection from scammers. If the owner of the number is unable to contact the operator’s representatives in person, he can issue a power of attorney to a relative or friend to replace the SIM card in Megafon.
- The user can keep the previous number and terms of the contract. Despite maintaining all the terms of the contract, the operator is unable to transfer the client’s old phone book to a new SIM. Megafon does not have the right to arbitrarily dispose of the money on the user’s balance sheet, and is obliged to transfer all funds in the personal account to a new SIM card.
- SIM card exchange is done only on the territory of the service branch. Identification equipment cannot be replaced while the user is outside the home region.
You can find the nearest Megafon office using the company's official website.
Reasons for replacing the SIM card
There are several reasons for replacing a SIM card:
- There are three types of SIM cards - Mini, Micro and Nano. When purchasing a new gadget, a subscriber may be faced with the fact that the SIM size does not match the phone connector. Often, it is necessary to reduce, but this is not provided. It happens that the Mini format is a little thicker than the Nano, so it won’t be possible to cut it in height.
- The need to use USIM. Where U is “universality”, it can be combined with any device, mainly it supports 3G+ and 4G. If the SIM does not support this high-speed access, then it can be replaced with a new one. You will be offered a choice of Nano and Micro formats.
- If SIM doesn't work. Registration on the network often fails, or it works, but with glitches. In this case, it is possible to replace it with a new one. Also, packages that were purchased in poor condition can be restored.
If it was stolen, then it is possible to restore both the funds in the account and the tariff plan. The number will also not change.
Capable of unlocking SIM cards
In cases of blocking due to entering an incorrect PIN code, a request to enter an eight-digit PUK code will appear on the screen. This sequence of characters can be found in the documentation that came with the SIM card or on the plate to which it was attached.
You should not try to guess the PUK code, since after entering the combination incorrectly ten times, the Megafon SIM card will be blocked forever.
Contacting technical support
To obtain a PUK code, you can contact the customer support service at 88005500500, or from Megafon by calling the short number 0500. After dialing, following the prompts of the automatic guide, you need to contact the operator and ask for the required code. Before transmitting such information, he will require you to provide the passport details of the subscriber to whom the SIM card is registered. You can also turn off voluntary blocking of a number in the contact center and find out about the possibility of removing the block due to a long break in use.
Recovery through your personal account
An alternative to calling the Megafon call center to cancel the voluntary disconnection of the number is your personal account on the operator’s official website: lk.megafon.ru.
Here the login is the subscriber number, and the password is sent via SMS after entering the USSD command on the phone: *105*00#. Once logged into the system, to activate the SIM card you need to follow the instructions of the Service Guide.
Cost of restoring a Megafon SIM card.
Office visit
The most universal way to unlock a SIM card is to visit the nearest Megafon communications store. There it is possible to include your phone number, blocked for almost any reason, but you should definitely have a passport or other identification document with you from the list given at the end of this article.
It is also worth remembering that after three months from the date the SIM card is blocked, the number is put up for sale and after its purchase by another subscriber, restoration will be impossible.
In case of blocking due to a negative balance for a period of less than 90 days, in order to restore the SIM card, you need to deposit into the account the amount necessary to get out of the minus. The ability to make calls and all connected services will be restored immediately after the funds are credited.
Ways to purchase a nano-sim
If you need this SIM card format, then you can do it yourself or exchange it at Megafon branches.
Visit to the Megafon salon
When you come to the salon, contact a specialist for a replacement, be sure to tell them that you need a nano-sim. This can be either a free replacement or an operation that is slightly cheaper than purchasing a new package.
Online store Megafon
You can order a new SIM card via the Internet. There you fill out a replacement form, and the courier brings the purchase to your home. To fill out the form, you need your passport details, address and telephone number for contact.
Self-pruning
It is possible to cut the sim yourself at home without any problems; prepare a ruler, scissors and sandpaper for this. Next, follow these steps:
- If you have a sample nano-sim, circle it on the map. If not, then draw a width of 8.8 mm and a length of 12.3 along it. You can leave 1 mm on each side for margin.
- Trim off the excess with scissors.
- Sand any uneven areas with sandpaper.
- Insert into the device and check the operation of the SIM.
You need to act carefully so as not to damage the chip. Otherwise the card will not work. Choose a convenient method that suits you.
Service completion period
If the client makes a change in the salon, then a new card is issued immediately. During the work process, the salon employee asks several questions regarding recent transactions. There is nothing special about this: this is a normal verification of the identity of the owner of a phone number.
If the application was made online, the user should wait approximately 7 days, and in some regions longer. The new nano card will be delivered to the previously specified number using courier mail. If you need to speed up the process, you must pay an additional amount of 400 rubles.
You can change your Megafon SIM card without any problems at any mobile phone store. The procedure for changing the card is free. If you need to cut your SIM card in a salon, you need to pay extra money. The same applies if the card needs to be replaced in an expedited manner.
SIM card formats
Today there are 3 SIM formats:
- FullSizeStandardSIM.
- Mini-SIM.
- Micro-SIM.
- Nano-SIM.
If we talk about the SIM card itself, its size and functional characteristics, then we can say that there is absolutely no difference between the first two points. FullSizeSim - the first SIM cards, which were born in 1991, were produced in a format the size of a plastic bank card, but the part that was installed directly into the phone slot was much smaller. The required element was squeezed out of the card with your fingers and inserted into the mobile phone. This element itself is essentially called a MiniSim card. The developers say that this form allows you not to lose it before installing it in the device slot. After all, it’s convenient to put a SIM card the size of a bank card in your wallet before installing it in your mobile device. It turns out that the only difference between Mini-Sim, first released in 1996, is the absence of that part that made the SIM card look like a plastic bank card. The new SIM was released immediately in the form in which it was inserted into the phone.
The Micro and Nano-Sim formats appeared much later and the release of each of them corresponded to a reduction in the size of the SIM card itself. Reducing the size of a SIM card is primarily due to the technical features of device production. Reducing the slot is technically convenient for manufacturers, so most of them are switching to new SIM card formats.
However, what should users do if their existing SIM cards do not fit into the slot of the new phone? How can users of the MegaFon operator change their SIM?
How to change a MegaFon SIM card?
There are at least two ways to change the size of a MegaFon operator SIM card.
The first option is based on reducing the size of the existing SIM card, if the phone slot is designed for a smaller SIM card. The operator's subscribers will not have to look for a long time to change their MegaFon SIM card. This service is provided in any office. In addition, you can contact the point of sale of absolutely any operator. There is no fundamental difference in which operator you contact for trimming, because the MegaFon nano SIM card is no different from the nano SIM cards of other operators.
In the same way, MegaFon micro SIM cards do not differ in size from others. When contacting, you need to give your old MegaFon SIM to a specialist and clarify to what size it needs to be cut. If in doubt, you can bring a new phone into which you need to install the card and simply show the slot to a specialist.
The cost of such a service may differ for different operators. It is possible to change a SIM to a MegaFon nano SIM or a micro SIM for an average of 150 to 300 rubles. After reducing the SIM card format, it is installed in the phone. All contact and other stored data will remain in memory; the reduction in physical size does not affect the information transmitted by the chip.
Terms and cost of restoring a duplicate
As for how long it takes to restore a lost SIM card, when you contact the service office, you receive a duplicate immediately after filling out the application and presenting your passport.
It will become active in a few minutes. No PIN required. Be sure to check with the manager about the format of the required card.
This procedure is free, however, if you choose delivery by courier, everything will depend on your location. There is no need to reactivate the duplicate, just insert it into your phone and use it.
The operation is free of charge for both blocked and lost numbers. The subscriber will be forced to pay only current debts for operator services, if any. Otherwise there is no charge. If the specialist claims the opposite, you should clarify what needs to be paid.
Payment is charged for restoring numbers of the “beautiful” or “city” group. Its value can be found by dialing 0500 or via the Internet in the feedback form on the operator’s website.
Can I trim it myself?
The second method is to reduce the SIM card yourself. In principle, you can reduce a SIM card to the required slot format in your phone without visiting specialists. However, it is not always possible to do this smoothly and accurately. With small SIM cards, even the smallest mistake can lead to the need to order a new SIM card. But you probably don’t want to do this, because the SIM card can store important contacts and settings. In addition, getting a new SIM card will cost much more than just changing the format.
If, nevertheless, you are completely confident in your abilities, then you can reduce it to the required size using any sharp scissors, as well as a special stapler, which is sold in any electronics store. You will also need a SIM card that fits the slot. It should be used as a sample - trace it with a pencil on an old SIM card and then carefully cut it, strictly following the drawn contours. The main task is to cut in strict accordance with the sample, without violating the integrity of the microcircuit chip.
Radical measures
A more radical option is to completely replace the MegaFon SIM card. SMS and contacts will not be saved, however, the operator settings, tariff information and information about the cash balance will be saved on the new SIM card. The data necessary for saving can be transferred from the SIM card to the memory of the phone itself in advance.
You can order a card of a suitable format when visiting the office. In addition, the client has the option of courier delivery of a SIM card to his home by leaving a request in the online store.
To order a new SIM card, you need to find where to change the MegaFon SIM. Indeed, unlike reducing the SIM card, each of the competing operators deals with connecting new ones separately from each other.
When applying for a SIM card change, an important condition is that the previous SIM card, regardless of its format, must be registered to the person applying for the service. Theoretically, it is possible for another person to contact you, but then it is also necessary to provide the specialist with a power of attorney for such actions.
If the owner applies to change the SIM card, he only needs to present a passport or any other document containing his full name and photograph (military ID, driver’s license, student ID, social card, etc.). A complete list of suitable documents can be found on the operator’s official website. Without presenting a document with a photograph, specialists will be forced to refuse service.
After checking the document, the office specialist blocks the old SIM card and immediately connects a new one, specifying the format required by the client. Managers can help with installing a new SIM card into the device and setting up its initial operation.
But due to busy schedules or other factors, it is not always possible to visit the office in person. In this case, the operator provides its customers with the service of ordering a new SIM card of the required format through the MegaFon online store.
To order a SIM card on the online store page (you can get to it through the official website, or by typing the query “MegaFon online store” in any search engine), you need to select the “Tariffs and numbers” section. In this section you need to find the subsection “Selecting and replacing a SIM card”.
Customers have two options to choose from: purchase a new SIM card (with a replacement number) or replace the SIM card itself while keeping the previous number.
When you select the second option, a dialog box containing the questionnaire opens. It must be filled out to restore the previous number on the new SIM card. The questionnaire is used to compare passport data and other information about the owner of the SIM card with information in the database, which helps confirm that the SIM card belongs to this person. Therefore, the questionnaire includes items about phone number and passport information. In addition, there are questions about delivery address and contact information. The address must be specified as accurately as possible to avoid problems with delivery in the future. After filling out all fields of the form, you need to click the “Place an order” button.
The final delivery price depends on the region and speed. When ordering delivery within the Moscow Ring Road and if you are willing to wait 3 days, the courier will deliver the SIM card for free. When placing an urgent order (delivery within 24 hours), the service will cost 400 rubles. Delivery to any region outside the Moscow Ring Road costs 200 rubles.
Order equipment online
If you can't (don't want) to waste time going to the service center, order plastic delivery! The courier will deliver the package within three days (within the Moscow Ring Road absolutely free of charge).
Read about operators: Tele2 SIM card replacement: micro, nano
To order a Megafon nano SIM card, you need to do the following:
- Open an online store;
- Go to the “Rates and Rooms” section;
- Find the “Select and replace SIM” block;
- In the “Replacement” section, click on the form filling icon;
- Enter your personal information according to the instructions on the screen;
- Enter your full name and delivery address;
- Enter the details of your identification document;
- Don't forget your contact information;
- Click on the “Place an order” icon.
You can choose express delivery for 400 rubles. The courier will deliver the plastic within 24 hours! If you order a package in the Moscow region, be prepared to pay an additional 200 rubles.
Let us remind you that if you have any questions, you can call the operator’s support service at 0500.
From this review you learned how to get a Megafon nano SIM card - paid or free. If you need to urgently replace an old-style card with a modern device, go to the salon as soon as possible!
The subscriber can use the online SIM card replacement service. To order an identification chip, fill out a special form on the operator’s official website. The questionnaire includes information such as:
- Subscriber's full name;
- series and number of the applicant’s passport or other identification document;
- actual residential address;
- contact phone number and email address.
After filling out the form, a representative of the nearest operator’s office will contact the user and clarify additional details. Free delivery of a new identification chip is carried out within a week from the date of receipt of the application. An accelerated order processing procedure will cost 400 rubles. After replacing the equipment, the subscriber will have to independently activate the SIM card using a mobile browser.