Why is the number not detected when there is an incoming call to Beeline?

Over the past couple of years, there have often been cases where the mobile phone does not display the numbers of incoming calls. At the same time, it does not matter at all what kind of mobile operator serves you, the model and brand of the phone. The situation was noticed on Nokia, Xiaomi, HTC, Samsung, and with mobile operators MTS, Tele2, Megafon, Beeline, etc.

In this article we will tell you what to do if the incoming number is defined as “Unknown”, or the contacts previously recorded in the book are not displayed.

All incoming calls are detected as “Unknown”

Resetting and flashing

If everything is in order with the date, then the cause of the error should be sought deeper - in the operation of the system itself. There are two ways to resolve a serious system failure:

  • Reset settings to factory state.
  • Reflashing the phone.

After the reset, you will receive the device “like new”: without profiles, contacts, content, applications installed on the internal memory. To avoid losing important data, make a backup copy before resetting. To roll back to the original state:

  • Open settings.
  • Go to the "Backup and Reset" section.
  • Select "Reset settings" mode and click "Reset".

If resetting the settings does not help, perform a data reset with a full reset to factory settings. After completing this operation, you will receive a clean Android.

If the reset does not lead to a positive result, perform a flashing. You can install the official firmware from the device manufacturer or install an Android build that matches your phone model.

e Android. Android smartphone does not show missed, incoming, outgoing calls. What to do and how to fix it?

Many users encounter a problem when their Android phone or tablet starts acting up. It seems that nothing happened that could cause a malfunction, but it does not work as it should.

For example, the device has problems such that missed, incoming or outgoing calls are no longer displayed

. The reason for this may be:

1st: Software failure

– i.e. the problem is a software glitch

2nd: Hardware failure

– i.e. the problem lies in the hardware (i.e., replacement or restoration of spare parts for the gadget is required)

However, do not rush to get upset - in 90% of cases with problems with the operation of the call registration and recording system,
a smartphone or tablet based on Android is to blame for a software glitch, which you can easily fix on your own.
Fixing a software glitch:

Method 1.

Quite simple - go to
“settings”
, find
“backup and reset”
, in which you select
a complete reset
with deletion of all data.
Be careful, using this method is often effective, but it entails deleting all photos, contacts, passwords, music, games, videos and, in general, all information stored on your smartphone or tablet. Therefore, first save everything , what you need by connecting the gadget to your computer.
If this method does not suit you, or if after this the problem is not resolved, see Method 2. Method 2

.

Based on solving problems with communication and network reception of Android phones and tablets by introducing additional software. Utilities that control all processes inside gadgets. Today, there are quite a lot of them, however, the fewer functions an application contains, the more effective it is, as a rule. The best way to control system functions, corrects, and correct all possible settings and synchronization errors is a small, easy-to-use, free utility for Android devices. You can download the application from Google Play and see its additional options in the description. After installing the application, all that remains is to launch it. Further, in principle, nothing more is required from you. The application will take full control of the device's functions. (By the way, among other things, the gadget will begin to charge 20% faster, and its performance will also increase significantly, which will affect the loading speed and operation of all applications, games, and the system as a whole. On average, after scanning, the system runs at 50% faster.)Method 3.

Changing the device software, or as it is also called “renewing”

firmware ". This method, as a rule, requires certain skills and can be solved by contacting the Service Center. To carry out this task yourself, you need to contact the website of the manufacturer of your device, download the utilities necessary for flashing the firmware and the firmware itself, and then reinstall it on your gadget.

If none of the methods brings results, unfortunately, you will have to contact the Service Center to have your tablet or smartphone repaired.

There is no call history on an Android phone or tablet. Android smartphone does not show missed, incoming, outgoing calls. What to do and how to fix it?

What to check if incoming numbers are not detected

This problem can be solved quite simply, you're in luck. And even if the steps below do not fix the problem, change the SIM card. Moreover, now when you replace a SIM card, your phone number is saved.

If you have an iPhone

If you have an iPhone and you have activated the network through “Gevey Sim”, look at which country is indicated in the smartphone settings. Play around with different countries. Sometimes it helps to expose European states, Russia, China and others. Don't worry, nothing should change on your smartphone. Plus, everything can be returned.

Reset

If the device has recently been updated or reflashed, you can roll back the system or reset it to factory settings. Go to “Settings” - “General settings” - “Backup and reset” - “Reset device”.

There is another way - turn off the smartphone - simultaneously hold the “Volume up”, “Menu key” buttons (if it is not there, skip the item) and the “Power off/on” button. We advise you not to release the keys (except for the “Shutdown” button) for about 20 seconds (until Recovery appears). After the new window appears, you need to select (using the volume keys) the desired item - factory reset. We reset and delete all data. After this, reboot the device.

The point above can help with any difficulties associated with our problem.

If it says unknown number on Xiaomi

Recently, many problems have been caused with Xiaomi brand phones. This is because they have their own MIUI system. To troubleshoot, simply disable its optimization.

  1. “Settings” - “About device” - “MIUI version” (actively click on the item 10 times) - the “Developer settings are open” sign will appear on the screen.
  2. We go back, click “Advanced” - the “For Developers” menu appears.
  3. Click and turn off system update.

Read: How to become a member of the Maxid loyalty program and register a card
Also, check whether you have the official version of the Xiaomi smartphone. Perhaps you bought a device with a ROM version, and not a European or Chinese one. The ROM version is a re-flashed Chinese license for a European (illegal) one. Often issued in stores as “For Europe”. In this case, only flashing will do.

How to check call details on Beeline

You can also order this information in the My Beeline

" To do this, make a request and the report will be sent to you after some time to the email you specified.

If you are a subscriber with a prepaid payment system, then information on your number will be provided to you for the last 8 months; if with postpaid, then the details will be made for the last 6 months. This service is provided free of charge.

You can always get detailed information about your calls and SMS messages by contacting the Beeline office.

Here the information will be paid and you need to have with you a passport and a notarized power of attorney from the person to whom you want to know the details of the calls.

Control your account funds using the options above.

Obtaining call details is a great way to figure out leakage of funds. The subscriber may make the wrong number and end up in another region, may lose the phone, and upon finding it, discover a lack of funds. In addition, the phone may fall into the hands of small children, who can call some numbers and reduce the balance to zero. You may also have recently changed your phone number on Beeline, for which the corresponding amount for using this service was rightfully debited from your account. In general, there can be a huge number of different situations.

Detailing calls will help clarify many unpleasant issues associated with spending money on incomprehensible services

. Previously, to obtain details, it was necessary to look for operator offices, which were not located in all populated areas. That is, there were many difficulties.

With the advent of “Personal Accounts” the situation has changed - subscribers have the opportunity to receive detailed information without leaving home. But the possibility of receiving printouts in the office still remains, because not every subscriber has access to the Internet.

Description of service

Beeline consumers are able to activate the “Caller ID” function on their cellular device, thanks to which data about the interlocutor will be displayed - contact information, name. The offer is standard, it works completely free, the activation cost is 0 rubles.

Unfortunately, the service does not completely solve the problem. Some subscribers of Beeline or other providers may intentionally activate an additional function on their SIM card that hides contact information. Beeline has an option called “Anti-AON”; after connecting, the phone number will remain secret during calls and conversations. The standard determinant will not help.

To solve the problem, the operator released an upgraded caller ID. The function allows you to disclose information about all incoming calls, even if the interlocutor on the other end of the line deliberately hides information using Anti-AON. Description, restrictions and characteristics of the offer:

  1. The option is available for Beeline consumers, legal entities and individuals.
  2. Its action extends to incoming hidden calls - local, long-distance and international. The operator does not guarantee the stable operation of the function when located outside the Russian Federation.
  3. Connection is free for all devices and tariff plans.
  4. The service is paid. Prices depend on the TP installed by the user and the charging method. The subscription fee for contracts using the prepaid payment method is 50.84 rubles.
  5. On postpaid tariffs, the amount payable will be RUB 1,525.42. per month of use.
  6. For the first time, the subscription fee is charged from the user’s personal balance upon activation of the service. If, upon subsequent debiting, the consumer’s account does not have enough funds to renew, the offer will automatically terminate until the balance is replenished.

We recommend: Features of use
The telecom operator does not guarantee stable number identification when the user is roaming abroad, or when receiving calls from a telephone or public network.

Where can you view the owner in your Beeline account?

Not everyone knows about this, but the Beeline personal account interface has a separate section that stores information about the owner of the number. Of course, you don’t have to fill in this information and leave the fields blank. We will tell you how to get to this section and what fields there are to fill out.

In order to get to the section with information about the owner, you must perform the following steps:

  1. In the main menu of your personal account, go to the “Settings” section.
  2. Just below, select “Subscriber Profile”.
  3. Ready.

As for the fields that are available on this page for filling out, they are provided for entering:

  • Phone numbers;
  • Email addresses;
  • Paul;
  • Dates of birth;
  • Cities, streets, houses and apartments of residence;
  • Postal code;
  • Social status, presence of children, marital status, language of communication;
  • Information regarding the use and payment of cellular communication services.

Sometimes it is very necessary to find out who was called and sent SMS from a specific phone (phone number) with a tariff plan from Billine

.
Or who called and how long they talked. I want to say right away that all this is advertising on the Internet, like: “Read other people’s SMS, listen to calls, etc.” - a real scam. As a rule, you will be asked to send a supposedly free SMS and will be provided with a program to download to your phone. But SMS
will not be free at all and the program that you download will be completely useless, with a set of phrases hammered into it: “Where will we meet?”, “Come there then,” and so on. Don't be fooled by this!

Of course there is an option. Let's say your best friend or relative works as an operator at Billine. But the likelihood that you have such a friend is very small.

There is another way, but it requires that you and the person whose calls and SMS you need to trace have a smartphone or communicator with the Windows Mobile, Android or similar operating system. There are programs for smartphones and communicators for this purpose. To carry out this entire operation, you need to be an experienced user of smartphones and PDAs.

The only sure way to get information about calls and SMS from a specific Billine

— using the official website of everyone’s favorite mobile operator. Naturally, for this you will need a phone with a working Billine SIM card. If this is your phone, then there is no problem. But there is a situation when you want to follow someone. If you live with this person in the same apartment, then borrowing his phone number for a few minutes will not be difficult for you. After simple manipulations with the phone and the Internet, a person will not even know that his phone is being monitored. Of course, this is not a good thing to do. Let's just find out information about calls and SMS from our personal phone. And in general, everyone will decide for themselves how to behave; life situations are different.

Everyone's favorite mobile operator Billine allows its subscribers to find out the call details of their tariff plan. To do this, go to the website: uslugi.beeline.ru. Call from your phone to the toll-free number *110*9# and receive an SMS

with a password to the system. After the SMS arrives, you need to enter your login (the phone number without the number eight from which the SMS was sent) and the password sent in the SMS.

Click login and you will be taken to the service management system. On the right side of the screen, in the column: Table of contents, click on the link: view call details.

Read: www.stolichki.ru card registration. Bonuses for regular customers

On the page with financial information, you can order call details for a certain period. Select the number of days, the end date of the period and the file format (it is better to choose the format: txt). After a couple of minutes, return to the page with financial information, where the finished report will be waiting for you.

The cost of the report is only 1 ruble per day. I think there is not much to find out who called and wrote SMS to whom and when.

There are several ways to detail Beeline calls, but now we will only talk about the simplest and most functional method - detailing calls through your Beeline personal account; other methods are discussed in a separate article.

To get details, you need to log into your Beeline personal account.

If you are not registered yet, go through a simple registration procedure, we will not dwell on it

After logging into your personal account, you will have access to functions for managing your account and Beeline services.

To make a printout of calls, SMS, charges and debits from your account directly from the main page of your personal account (block B), in the drop-down list, select the period for which you want to receive details, or, if necessary, you can specify your time range. After that, click on the “Generate report” button.

How to view SMS in your Beeline personal account

Basically, when subscribers pose a similar question to the company’s call center employees or directly to the search engine, they seek to find up-to-date information on how to read messages received on a specific phone number directly in their personal account. It is worth noting that in this context, such a service is not provided by, perhaps, any, at least not a Russian, telecom operator. That is, you will not be able to view text messages through your personal account interface.

But sometimes this question concerns obtaining information about incoming SMS messages, as well as outgoing messages. In these cases, bill detailing can help subscribers. And now this service, as you know, is available in your personal account.

In order to obtain details, in the LC interface you need to go to the section of the same name. It has two options for choosing to receive information:

  1. Cost structure.
  2. Detailing.

It is quite obvious that we are interested in the second option, so we choose it. Next, you need to specify the appropriate settings: dates for displaying accurate information in the report, checkboxes next to the services of interest.

When the report is grouped, you will be able to see not only information about calls, but also current data regarding incoming/outgoing SMS.

How to connect

Beeline clients who are interested in the option can activate it themselves. To do this you need:

  • Activate USSD command “*110*061#”;
  • Dial “0674 09 061”;
  • Log in to your personal account. In the settings, enable the package that allows you to open calls.

There is no commission charged for providing the service. After activating the package, an SMS message will be sent to your phone. The function will start working 10 minutes from the moment it is connected.

If you encounter difficulties in connecting the service yourself, it is recommended to contact a sales showroom or office. The consultant will install a package that allows you to find out hidden subscriber numbers.

Finance and call details Beeline

To make it easier to understand, let’s take a look at the screenshots of the “Finance and Detailing” page; we have marked the main functional blocks on it:

  1. Selecting the detail period. Here, as well as in block B described above, you can select a period (or enter a date range yourself) for which the details of expenses and calls will be made.
  2. Ordered details. By clicking on this link you will be taken to the “Application History” page, which we have already discussed above, where you can view and download the previously ordered details of Beeline calls and expenses.
  3. The “Download” button launches a dialog box (see screenshot below) through which you can save to “history”, send it to yourself by email and download the details currently displayed on the screen.

  1. Your balance and bonuses. This block shows the balance at the beginning and end of the selected period, as well as accrued bonuses.
  2. Button-switch of the display mode “Cost Structure / Detailing”. When moving it from one position to another, blocks 6 or 7 and 8 will be shown to you.
  3. Table "Cost structure". This table displays a graph of your expenses by group: how much and on what exactly you spent during the specified period.

  1. Expense table. Contains data on funds spent by day.
  2. Details of calls and SMS messages. This table will present the very “printout” that you were looking for - complete information about when, what outgoing and incoming calls and SMS messages were made, and how much money was spent on them - all accurate to the second and penny, “how at the pharmacy."
  3. The “Payments” block displays information about when and for what amounts payments were made to or from the subscriber account.

In conclusion, we note two small features:

  • One detail request allows you to generate a report for no more than 31 days
  • You can order details of invoices and expenses for any period not exceeding the last 8 months.

Video guide to the service Details of calls and Beeline accounts through your Personal Account

This is where all the functionality of the Beeline personal account in terms of detail ends. We hope this article was useful to you and helped you figure out how to detail Beeline calls.

It happens that we call and write SMS without paying attention to the balance. As a result, the account may be “0”. It would seem that you recently topped up your phone, but already have no money

It is important here to analyze who we called in order to more closely monitor our funds in the future. How to view the latest calls on Beeline?

All people in the world need communication. This is one of the irreplaceable psychological needs of a person. Thanks to mobile communications, communication is now easier than ever. Just dial a number and you are already talking to someone on the other side of the world.

How to view MMS in your Beeline personal account

As for receiving multimedia messages and viewing them through your personal account, this service is also unavailable. But don’t be upset, because this service is not available in your personal account, but, fortunately, Beeline has launched a separate service for viewing MMS messages. It is called MMS Portal and is available to any subscriber. To use the portal, you must register on it.

The registration procedure is extremely simple and is performed as follows:

  1. Go to the portal at mms.beeline.ru.
  2. Under the password entry field, find a hyperlink with the phrase “Registration”. Click on it.
  3. Enter your phone number in the appropriate field.
  4. Enter the verification code in the field below.
  5. Click on the "Get password" button.
  6. The login password will be sent to the specified phone number. It will need to be entered in the appropriate field.
  7. Done, you have entered the MMS portal interface.

Read: How to take an MTS trust payment

In just a few minutes you will understand the configuration of the interface and will be able to receive and even send messages to various phone numbers and email.

Comparison with “Super Caller ID”

If you compare the standard version with a more advanced analogue, you can highlight a list of differences. First of all, it is advisable to include the definition among them even if the caller has a connected phone. This advantage is compensated by a connection fee of 200 rubles, as well as a daily subscription fee of 6.5 rubles .

The option appears to be an extended modification, but both of them work together and are not mutually exclusive. At the same time, the advanced version is not available for activation on the “Cool” tariff.

Details in your personal account

If you are interested in the details of incoming Beeline calls,

a personal account
,
which each user can create, will help obtain the necessary data. Having the number of this cellular operator and using it, there will be no problems when registering a new account, with the help of which further actions will be carried out. The advantages of detailing through your personal account include:

  • Quickly obtain the necessary information due to the ability to carry out detailing online.
  • Obtaining the maximum amount of data not only about the subscriber’s incoming/outgoing calls, but also about the account status, all operations carried out over a certain period of time.
  • No need to pay for detailing.
  • The ability to receive the information that interests you at any time of the day.

Detailing via mobile application

Over time, the bulk of the company's subscribers acquired modern gadgets that run on two operating systems: Android and iOS. In this regard, applications have been launched that also provide the ability to quickly obtain certain information. If the question arises about why there are no incoming calls in the Beeline details, it is enough to order a report to your email through the application, after which you will be able to familiarize yourself with the data regarding calls and financial expenses.

To access applications, depending on the platform, you need to go to the service with applications, where you can download the official Beeline application using search.

Details by contacting the company office

If you don’t know how to view the details of incoming Beeline calls online, you can quite freely use the services of the company’s employees. Going to the office, you will have the opportunity to talk with people, get answers to questions and the long-awaited printout of details.

This method of obtaining data has several nuances.

It is important to remember that this service is not free; you must pay a certain amount to get the desired report.

Details of incoming Beeline calls

You can find out how much the detailing will cost through the support service. After making a few clarifications, the specialist will tell you the exact amount for the service. In addition to all this, the conditions under which detailing will be possible will be announced.

When you are faced with the question of how to get details of incoming Beeline calls, you can go to a mobile phone store or office

At the same time, it is important not to forget a document, preferably a passport, which will confirm the fact that the number for which details are requested is yours

Receive details via email

This is the way to order details of incoming Beeline calls,

It’s very simple, because you don’t need to think long about the question of how to use your personal account. It is enough to send a message from your mobile number indicating your email.

Solution 2

The second solution that I tried and which I use now is a special module (application) for the Xposed Framework. You can download it from the official repository - https://repo.xposed.info/module/ru.timjosten.unknownnumberfix. According to the author, it should work on Android 5.0-8.1.

I tested it on ViperOS Android 7.1.2 Everything works fine for me. Unknown numbers from call history have disappeared.

The disadvantages of this solution include the need to have the Xposed Framework on the smartphone, which in turn requires ROOT rights and the alternative TWRP system recovery utility for installation.

Answers from experts

Seryoga L:

Activate the service “Show hidden numbers”

ttyun tyn:

the service is called a friendly fagot, he is a friend but not special =) this matter is clarified by listing the calls, the main thing is to remember the time at which they called, in my opinion this service costs about 50 rubles (usually done in service centers)

*^*Chizhik-Pyzhik from Fontanka*^*:

This means that the caller has set in his settings a ban on displaying his number on the phones of called subscribers. Nothing depends on you.

Natali:

If unknown, then a service is activated that allows you not to identify the number from which they are calling. It looks like it's paid. There is no way to determine who is calling you.

[email protected] :

the service means there is no such service

Maria Dorofeeva:

This means that the caller has activated the Anti-Aon service. Printing out calls won't do anything - you'll be wasting your money - verified. Someone constantly calls me from a hidden number and remains silent.

What to do? Change the number, don’t pick up the phone, or call technical support: they have some paid service that allows you to see hidden numbers.

Alexander DS:

Greetings to all. I solved the problem with displaying caller numbers very simply: in your personal mobile account in the services section - call management, you need to enable the service (Caller Identifier), it is free and that’s it, the problem is solved. Good luck

Pashaev Romik:

I changed the tariff and it became like this Alexander is right

Misha Ts.:

If you have a Samsung phone, then there is one button. This button is below the volume up button. You press it, and on the screen there is an inscription (False call enabled) Then there is a call from an unknown person. I hope it's clear? So, let's say, for me.

HAW:

4pda /forum/index.php?showtopic=758873

Artem Rybakov:

I want to add to the topic, I bought myself a xiomi redmi note 4. When making a call from Beeline to Tele2, after the end of the conversation, the call is recorded as unknown, the same story when they call me from Tele2 to Beeline. I can't figure out why this is happening

Zhuravka:

Cellular connection works and thank you...

MODEROK - PIDOROK:

Order details in the form of a PDF document sent by mail.

Bdfy Gksdx:

because inboxes are free, there is no point.

Reasons for failure

This situation has already become fatal for many. People could not come up with anything, although they tried various methods, even replacing SIM cards. We will try to do without extremely radical measures. There are few reasons why problems may occur. Causes:

  • no money on the phone;
  • incorrect number display status;
  • broken parameters of the telecom operator and the device itself;
  • copying contacts from one device to another, resulting in failures;
  • selected country in the smartphone settings;
  • incorrectly saved contacts (shortening numbers (+7..);
  • duplicate numbers;
  • there is not enough space on the phone, and both clogged RAM and lack of internal memory are to blame;
  • network activation via Gevey Sim was used;
  • The phone has been updated or flashed (manual flashing).

Some operators ask you to activate the service in order to show the numbers of incoming calls. You're in luck - it's free. Unfortunately, the operator does not always notify the user about this.

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How to disable

If the subscriber no longer wishes to use the package, then he can disable it. To turn off the function you need to:

  • Install the mobile application. In the settings, deactivate the option;
  • Call tech. service by calling "0611". Dialing is free and valid in all regions of the country. The operator will check for the option and then disable it;
  • Visit the company office. After confirming your identity, the consultant deactivates the option.

All manipulations are performed free of charge. When the package is turned off, an SMS notification will be sent to your phone.

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