Taking into account the needs of its customers, the Beeline operator tries to offer everyone exactly what they need. The mobile service for exchanging short SMS messages “SMS Dialogue Beeline” is an ideal tool for communication between two subscribers of the same network. The service is suitable for those who are used to maintaining correspondence with the same interlocutor. Beginners can test the service completely free of charge in the first seven days of connection. We will tell you the features of use, how to connect and disconnect it yourself.
Operating principle
Beeline has many different services and additional services. Therefore, not all users know how this function works, what kind of SMS dialogue it is. This name indicates a preferential opportunity to correspond with a specific subscriber who is registered in the Beeline network. This service has a specified correspondence limit. For each day, a certain number ( 50 pieces) of messages are allocated for participants.
After exceeding this limit for further correspondence, money is written off according to the terms of the tariff plan. In addition, there is an auxiliary package of restrictions and features of the service, which are also worth talking about. In essence, SMS dialogue is a preferential correspondence with one subscriber. You select the number of the subscriber with whom you constantly communicate and conduct a dialogue via messages.
Problems receiving or sending SMS
When the service is activated, but SMS messages are not sent or received, it is recommended to pay attention to the following reasons:
- zero balance on the phone, there is no way to withdraw the required payment;
- error in selecting the recipient, the text message according to the conditions is sent only to the connected recipient who has confirmed his participation in the dialogue;
- phone or SIM card memory is overloaded;
- weak mobile network signal does not ensure correct operation of the phone;
- technical failure on the operator's line.
Often, in order to get your phone working properly on the network, you just need to change the location for a stable signal to appear, reboot the gadget, or make an outgoing call.
Beeline SMS dialogue is a universal economical function and an advantageous offer for those subscribers who value every message. Easy terms of use allow you to quickly create a dialogue or accept an invitation to participate in it. Each subscriber has the right to make an independent choice whether to accept the invitation or refuse.
Service cost
There is no charge for connecting the service on the participant’s phone, regardless of how often the connection occurs. 3 will be debited from the user’s account in the form of a subscription fee. Copying is carried out from both interlocutors of the dialogue. Other actions related to this service are not paid.
When you add other clients to the service for whom this service has not yet been used, a preferential system works for the first week, for which no subscription fee is charged, regardless of what role the participant in the dialogue plays.
We are writing a complaint against Beeline and how to protect our rights
Free 24/7 legal support by phone: 8 (800) 775-65-04 (toll-free) Another thing is when Beeline illegally transfers information about its subscribers to third parties.
This is already a criminal act on the part of the network operator and should also be investigated. Regarding the problem of spam both on the Internet and when using mobile communications, the user has several tools to appeal against the unlawful actions of spam distributors:
- complain to the network operator about spam;
- complain to the owners of resources where the user is subject to spam attacks;
- Complain about spam to hosting providers.
Online complaint You can also complain about Beeline on the Internet.
Features of using SMS dialogue
The correspondence service from the Beeline company, which we are considering, has some conditions for its provision. Here are some of them:
- 50 per day to be sent to another client.
- One user has the right to participate in only one SMS dialogue at a time.
- When activating the service, the user who first initiated this connection is given the name “host”, and the other subscriber who was invited to conduct the dialogue is given the name “participant”. Having two roles at once is not allowed.
- The subscription fee is debited from both participants in the dialogue via SMS after activating the option.
- The largest number of participants in the dialogue is no more than two people.
- The maximum length of text in a message should not exceed 210 characters including spaces, regardless of whether the text is typed in Russian letters or in the Latin alphabet.
The service is available for activation to subscribers of the Beeline network, legal entities and individuals of any payment system, for all regions of Russia. It is recommended to create a dialogue only with the subscriber you know and are confident that he will definitely agree to participate in the dialogue.
Additional terms and restrictions
Creating a dialogue is available to all clients of the company, including legal entities, regardless of the region of connection. Before opening a conversation, please read the following rules of service for SMS Dialog:
- Each participant in the dialogue has 50 messages per day. When this threshold is crossed, the operator sends a notification that the limit has been exceeded.
- The service does not interfere with sending and receiving SMS from other subscribers, for the calculation of which a tariff package or a basic tariff system is used.
- Only 2 subscribers can participate in the dialogue.
- You can create only one dialogue from one subscriber account.
- Sent messages must be no longer than 210 characters in Latin or Cyrillic characters (spaces count).
- The creator of a conversation can exclude an invitee from it without his consent. Instructions on how to do this are provided upon connection, but they can also be clarified via chat with a specialist in your “Personal Account” or by calling 0611.
How to inexpensively write to different subscribers - “My SMS”
If you like to exchange short messages with several interlocutors at once, “SMS Dialogue” is not suitable. Then it comes to the rescue. It costs a little more – 5 rubles per day (with postpaid service, 150 rubles per month are charged). But for this amount, 100 messages are given daily to be sent to numbers in the connection region. By the way, activation of this service costs 25 rubles.
As expected, in the first five days after connection, no money will be deducted from the account. This is a classic Beeline offer. From the 6th day – 5 rubles/day.
Please note that on the “Welcome”, “Zero Doubts” and “GO!” tariffs. The service is activated automatically if you send 4 or more messages per month to numbers in your home region. Fortunately, you can disable it yourself - after this operation, automatic connections will not be repeated, no matter how many SMS you send.
How to activate the SMS dialogue service from Beeline
There are several ways to connect to this service. If preferential terms for communicating via SMS are acceptable to you, then use the following methods to activate this service:
- Dial the phone number 0832 and make a free call. An automatic informant will answer you in the form of a voice menu. It will introduce you to the parameters of the option and offer to enable it.
- Activate. After successful connection, you will receive a notification about this, which will ask you to send an invitation to another client to enter into a dialogue via SMS.
- Activate the dialogue service by sending a message with the text “ START ” to service phone 6249 , and follow the prompts of the automatic informant.
Your invitation alone will not be enough to start a dialogue. This requires the consent of the other interlocutor, who, if he agrees to start the dialogue, must send “1” in response. If the invited subscriber does not agree and does not want to communicate, then he sends “ 2 ” in the response message. These replies come from number 6249 and are also not paid.
Many users experience the following problem: the service is activated when a promotion for using a free weekly period is detected. After this, the subscriber safely forgets about the active service. However, even if the user does not communicate in dialogue, money is still debited from the phone account. Therefore, this service is convenient for those subscribers who constantly correspond. Otherwise, it is advisable to turn it off at the end of the free week.
Beeline launches an SMS hotline for complaints about spam and scammers
The operator VimpelCom (Beeline brand) announced the launch of an SMS hotline for receiving complaints and collecting information from subscribers on facts or suspicions of illegal actions using mobile communications.
To receive messages from subscribers, the short number 007 is used.
You can redirect received SMS messages from both short and federal numbers to it, if there is confirmation or suspicion that they may be attempts at illegal actions by providers or individuals. Sending information to number 007 is free.
In response, the subscriber will receive an SMS notification with the text: “Thank you, your message has been registered,” and a specialist from the claims processing group will analyze the situation and check the information and, if necessary, call back for additional information.
How to refuse the Beeline SMS dialogue service
If you no longer wish to participate in dialogues via SMS, then refuse this service. To do this, there are several ways to disable SMS dialogue on Beeline.
- Send an SMS text message to phone 6249 , type “ STOP ” in the text field. Wait for a response notification that the option has been successfully disabled.
- Make a call by phone 0684-21153 , following the prompts of the automatic informant, the SMS dialogue service will be deactivated.
Both methods discussed above work for free. If for some reason the shutdown attempt fails, call the support center operator on 0611 to resolve this issue, giving him your passport information. In such a situation, a fee of 45 rubles is charged for turning off the dialogue, but it will differ for different regions.
A similar amount is debited from the account when many paid and free options are blocked by the support center operator. Money will also be debited when services are activated through the hotline operator. Another inconvenience of this method of deactivation is the need to provide passport data to confirm ownership of the number.
An additional method of refusing services is to visit a customer service office. Before doing this, find out how much money you will have to pay for this work. Although in many cases such actions of office employees are not paid. If you refuse the option of dialogue via SMS through the service office, the owner of the SIM card must present his passport. Any passport services in the office are activated or blocked only by the subscriber to whom the SIM card was registered when it was purchased.
How to disable it
To disable the “SMS dialogue” option, Beeline provides several methods:
- Independent option through the Beeline application or web account. In the main menu, select the “Tariffs and Services” section, find the “Dialogue” subscription, and deactivate it.
- With the help of technical support. Just dial 0611 or 8-800-700-8000 and tell the operator the essence of the problem. Before calling, you should have your passport ready to dictate your personal data to confirm your identity.
- Via SMS request. You need to send the word “stop” to number 6249. The response SMS notification will contain information that the request has been completed.
- Call 0684-211-53. No additional manipulations are required. The system will process the request and send a notification about the cancellation of the subscription.
We recommend: How to send a request to call back on the Beeline network
Conclusions about the service
In this review we looked at an interesting and profitable communication service via text messages offered by the Beeline operator. If you constantly communicate with one subscriber within the network by correspondence, then this service will be the best choice for you. Once you have used this service, you can turn it off for a small fee. The indicated prices may differ from the actual prices, since different regions have different cost of services. To clarify information for a specific region, visit the official Internet site of the Beeline company.
The considered service has its advantages and disadvantages. On the one hand, this is a good opportunity for Beeline customers to save on communicating with loved ones. On the other hand, this proposal may seem expensive for some. Free communication is only for one week; after that, money will be debited.
It should be remembered that under the terms of this dialogue service, you can only communicate via SMS, and voice communication with a mobile phone is not included in the service parameters, and will be paid according to the terms of the connected tariff plan. Many do this: they communicate for free for a week, and at the end of this period they turn off the service.
Features of use
The Beeline service, which is discussed in the current article, has a number of features:
- Within one day, each participant in the conversation is provided with fifty text messages that they can send.
- The same subscriber cannot participate in two or more dialogues. Thus, only one dialogue is allowed per client.
- When connecting the service, the subscriber who was the initiator is assigned the role of “host”, and the person who was invited to the dialogue is assigned the role of “participant”. You cannot have these two states at the same time.
- The subscription fee is debited both from the “owner’s” number and from the SIM card of the person he called (“participant”).
Connection
If the idea of communicating on preferential terms seems attractive to the subscriber, then in order for Beeline to be active on the number, you need to dial the combination 0832 (the call is not charged). In the voice menu you can read the terms of the service and activate it.
Activation is also available through the Chameleon service. After the connection is successful, the subscriber will be informed about this by notification. After this, he will be asked to invite another network user to a dialogue. Please note that one invitation is not enough. It is important that the other party agrees and accepts it.
After selecting the number with which you would like to enter into a dialogue, its owner will receive an invitation via SMS. To confirm, he will need to leave a “one” in the response message to send consent and a “two” if he does not want to enter into communication. The number from which the message will be received is 6249. Reply SMS sent by the subscriber are also not charged.
Disabling the mobile forum
For a mobile alternative to newspaper advertisements, the operator does not charge a subscription fee, but charges 5 rubles for each SMS sent from your cell phone.
- There is no connection, just send the OTPR command indicating the product being sold or purchased and the name of the desired section to number 684*.
- There is no provision for disabling the service as such - just do not send your ads.
How to find out what tariff I have on Beeline
Tariffing and payment
Table 1. Price characteristics.
Option | Cost, rub. |
Connection | |
Daily subscription fee | 3 |
Call number 0832 | |
Message to number 6429 |
New users get access to a free period
operation of the service. Its duration is 7 days.
Funds are debited from the subscriber account every day
– automatically. Both parties pay for participation in the dialogue: the creator of the dialogue and the invited user (the second - if he has given his consent).
Note 2.
Both participants pay for the service. If a user who was invited to a conversation is eventually removed, they will no longer be charged for their subscription. Each subscriber can decline the invitation.