In what cases is it necessary to block a SIM card in Beeline?
There are several situations when it becomes necessary to block a SIM card:
- you have lost or had your phone stolen;
- you do not plan to use the services of Beeline anymore;
- you want to change your number.
Blocking can be done for free, the procedure will not take much time, but you will be calm about the safety of your funds. Once blocked, no one will be able to call on your behalf or use funds from your account. The card owner will be able to easily unblock it in the future and continue to use it.
Reasons for blocking a SIM card
In addition to the desire of the owner, there are other reasons why a SIM card is blocked. The main one is entering the pin incorrectly 3 times in a row. You'll have to remember the eight-digit code. It is written on the box in which the SIM card is supplied.
Also, a Beeline SIM card can be blocked for the following reasons:
- prolonged non-use of the SIM card. The SIM is blocked automatically if no one has called from it for six months;
- non-payment of debt. This happens if you borrowed money and did not return it;
- negative balance. To unlock your SIM card, deposit money into your phone account.
Temporary or permanent blocking - features
A temporary service is included for a certain period. Often the reason for this is a vacation or a business trip for a long time. After its activation, the subscriber does not need to pay a subscription fee for mobile communications. But for the fact of blocking, a small daily fee may be charged, depending on the tariff. You need to ask your operator about this.
Permanent blocking is needed in case of theft or loss of the device with a SIM card. After such blocking, the client writes an application to receive a duplicate. At the operator’s office, he will be given a new SIM card with the same number, account balance and tariff parameters. Be sure to have your passport with you.
When blocking through specialists, clarify what type of service you need to use.
You can refuse your SIM card forever if you terminate your contract with the operator. To do this, write a statement at the office. At the same time, there should be no debt on the account. If there is some amount of money on the balance, the operator will return it to the bank card.
If the number is not used for a long time, the Beeline number is also permanently blocked. After 3 months of inactivity, 5 rubles will be debited from the balance every day - the fee for maintaining the number. When the money in the account runs out, another 180 days will pass before the phone is completely blocked. You cannot return it after this.
For how long can you block a Beeline number?
According to the company's rules, you can temporarily freeze a SIM card for a period not exceeding 180 days. Whether the subscription fee will be charged at this time depends on the terms of the tariff and the operator can provide this information.
Disable SIM card forever
Unblocking online will allow you to complete the operation in an accelerated manner. If the client does not have access to the web account or application, the issue can be resolved remotely via email. An application is drawn up and sent by e-mail. After processing the request, a deactivation confirmation from Beeline will be sent to your virtual mail. If the letter has not been received, then it is worth checking the information with consultants using a single number.
It is not possible to disable a SIM card permanently without an application. In this case, after the expiration of the temporary deactivation period, the number is confiscated for non-use.
Is it possible to block a Beeline SIM card from another operator's number?
You can disable your Beeline SIM card in another region from any number. There is only one condition - the client must be ready to confirm that he is its owner. To do this, he may be asked for his passport details and other information, for example, the dates and amounts of the last deposits and debits.
Nuances and possible problems
You can restore your SIM card using the combination *213#. This method is only suitable if you have a SIM card on hand. When the card is lost, it will have to be restored through the employees of the communication store. Operators will carry out the unlocking process along the way. If there is no activity on the number, unwanted debt will accumulate unless the number is blocked.
Automatic SIM blocking
Blocking a Beeline SIM card can occur without subscriber intervention due to:
- a large period of time during which the number was not used;
- presence of debt on the account;
- incorrect PIN code entry (3 times in a row).
Often, users voluntarily agree to have their card disabled by the operator, knowing the important nuances:
- for 3-6 months after the number is suspended, it remains with the owner;
- after replenishing the account, the card is automatically activated within 60 minutes;
- blocking due to incorrect PIN code entry is easily overcome by entering the PUK code. Even if it is not preserved in the documents or on the original packaging, the PAK code can be obtained in your My Beeline personal account.
Procedure
So, what should a subscriber who has lost his phone do? In this situation, you need to contact any of the Beeline offices, present your passport and write an application to block the number. What is attractive about this method? The user immediately receives a duplicate SIM card, and funds from the personal account are transferred to the new contact.
How to block a Beeline number through technical support? You can do it like this:
- Call 0611 (only available for on-net calls).
- Call the number. This can be done from any phone, including landlines.
- Use it on the official portal of the provider.
Important! Regardless of the option chosen, the user will have to confirm the identity of the contact by giving his passport details. Blocking a Beeline SIM card registered to another person is impossible.
How to disable Beeline SIM card via the Internet? The following algorithm of actions is provided for this operation:
- Go to the BEELINE website.
- Authorization in “Personal Account”.
- Selecting the “My Beeline” section, number blocking item.
Important! This method can be used to block not only a lost gadget. The site menu allows you to specify the date of refusal of services. Accordingly, the user can perform a temporary block if the Beeline SIM card is not used for a certain time.
Peculiarities
When understanding the question of how to block a phone number, you need to pay attention to a number of nuances. In particular, a user who refuses the provider’s services will no longer be able to return his contact. The contract will be terminated and the number will go on sale. Therefore, such a step must be carefully considered and weighed.
The second point that needs to be taken into account is that the SIM card is not blocked in all cases of a subscriber’s request. For example, if there is a debt on the number, or the permissible amount of traffic on the “Internet forever” tariff is exceeded, the provider will not cancel the SIM card. To complete this operation, the user must pay off all debts to the provider.
Instructions for blocking
Additional features
If you do not move away from the “Internet forever” tariff, you can suspend the contract and prevent the subscription fee from being charged by blocking access to the network. How to turn off the Internet on a tariff plan? You need to do the following:
- Send USSD request *110*180#.
- Call the number.
- Delete system settings in the device menu.
How long will it take for Internet access to be restored? On mobile platforms after 90 days from the moment of disconnection. It is worth remembering that deleting settings is also temporary. Rebooting the gadget and then registering it on the network will result in the system automatically sending a settings package for this device.
Blocking methods
There are several ways to block a SIM card. You can use whichever one is available to you at the moment. Remember that a lost or damaged card can be replaced with a new one free of charge, keeping your original number.
Blocking by number
To block or unblock a number on Beeline, you need to call 8 800 700 06 11 , after which you will be connected to an operator.
Then you will go through verification, giving your passport details and some information about using the SIM card. If you provide all the information from the contract correctly, you will be able to temporarily suspend the Beeline card.
You can also contact the nearest mobile phone store, where the operation will be carried out even faster. At the same time, the subscriber will keep all the money in the account and connected services.
Blocking via personal account
If you want to first look at the status of your account, find out how long the card is blocked, what the cost is and how to remove the blocking if necessary, then you need to go to your personal account on the official Beeline website.
If you have not previously registered, you can activate your profile at https://my.beeline.ru/login.xhtml. Although this method is not realistic for those whose phone was previously stolen, because an activation code is sent there.
If you have already used your personal account, you only need to go to the SIM card management section, where there is a button to suspend the SIM card, some incoming numbers or services.
Visiting a Beeline branch
Also, blocking and unblocking of a number is carried out through a personal visit to a Beeline branch and writing an application.
It is also important that information from the contract and passport are correctly indicated in the application. If it is not the subscriber who comes in person, but his representative, you will have to issue a power of attorney.
Article on the topic: How to find a phone number from Beeline using?
Blocking occurs immediately after signing the document, where you can unblock, remove parental controls, save or transfer money from the account, and make sure the connected services are safe.
Note that temporary blocking is carried out for six months, but sometimes this happens without the user’s requests by the operator for the following reasons:
- A long time during which the SIM card was not used;
- Minus on the account without long-term failure to deposit funds.
Even in these situations, you can return the number back after 2-6 months ; later it can be sold to another client.
In the "My Beeline" application
The My Beeline application is a mobile version of your personal account. To start using the service, download it from the application store and install it on your smartphone.
After this, follow the instructions:
- Open the application.
- Log in - enter your number and password or request a one-time code via SMS.
- There is no such function on the main page of the application. To find it, click the “More” button in the bottom menu.
- Next is the “Profile and Settings” section.
- Find the “Number blocking” item and click the activation button in it.
- A confirmation window appears on the screen.
- Click the "Block" button.
If you have any questions, please contact support. The app includes an hour with a specialist, where a live operator answers questions. You can ask him to block it if you don’t want to do it yourself.
Call the hotline number
The Beeline support telephone number for customer service is 0611. It is free for Beeline subscribers and works around the clock and on any day.
First you need to listen to the autoinformer and follow its prompts to transfer the call to a specialist. You need to give your full name. and passport data to log in to the system. Only after this the call center specialist will be able to fulfill the blocking and any other request of the subscriber.
For blocking, at the request of the client, an additional line is available - 09212. Passport data will also be required here.
Temporarily blocking a number
A Beeline number should be closed only if the user is sure that the Beeline connection will no longer be needed. Temporary blocking preserves license plates for six months. After this period, restoration is no longer available. Methods that will allow you to block a Beeline number yourself:
- Download the My Beeline application.
- Dial command 09212.
- Use the voice service.
If a person removes the SIM card from the device, the tariffication will still remain active. Accordingly, the write-off will continue. A similar situation will occur if you set a ban on mobile communications and Internet connections in the settings. To ensure correct shutdown, a request must be made in written or electronic form.
You can download the application on the official Beeline website.
Through your personal account
It is convenient to block a valid Beeline operator SIM card through your personal virtual account on the official portal. To do this, you can use the instructions:
- Enter the “Tariffs and Services” section.
- Find the column where the phone numbers are displayed.
- Follow the “Block number” link.
When visiting the office
If methods using the Internet are not suitable, then an employee of any Beeline branch will help with blocking. During the visit, the person voices a request, provides a passport, and fills out an application.
If this procedure is performed by another citizen, he is required to provide a power of attorney. An official document without a notary's seal is invalid.
Call technical support
You can refuse services from VimpelCom with the help of a call center operator. All you need to do is dial 8-800-700-06-11 or 0611. A technical support employee will perform the blocking remotely. Before calling, you should have a document with you that proves your identity. The operator will ask several personal questions.
We recommend: Honest reviews from subscribers about the quality of communication and Beeline tariffs
How to find out if a Beeline SIM card is blocked?
To find out if your SIM card is blocked, try making any call. If you hear a message that the number is no longer in service, it means the card has been blocked. You can also find out about blocking in your Personal Account or mobile application.
What to do after blocking
Once you have blocked your own SIM card, do not forget that you can restore it at any time. As soon as you buy a new phone or find an old one, immediately activate the blocked SIM card. Beeline is one of the best operators today. It would be extremely unwise to refuse its services due to the loss/theft of a mobile device. In addition, if you permanently block your old SIM card and buy a new one, all your contacts stored on the SIM will be lost. Because of this, it is better to block a phone number temporarily rather than permanently. This way you can unlock your SIM card whenever you want.
Conclusion
Beeline's ability to block a SIM card is quite wide. Users are offered several options for refusing services, including temporarily blocking a number.
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how to block a SIM card? which I gave to my son, the phone was stolen from him
In what cases can Beeline block a SIM card?
Blocking a Beeline SIM card by an operator is a temporary or permanent restriction on the use of any communication services. You can find out why your SIM card was blocked by calling the hotline or at any company office.
Card blocking by operator for non-payment
The Beeline operator can block a number if there is a debt on the account. At first, the limitation of communication services will be temporary - until the account is replenished. If the subscriber does not deposit money within 180 days from the moment the debt arose, it will be blocked forever. For postpaid users, this period is 60 days .
Blocking of the card by the operator in case of an error in entering the PIN and PUK code
All company users should be aware that the SIM card will be blocked if the user enters the wrong PIN code three times. To remove the restriction, you must use the PUK code. If you enter it by mistake more than 10 times , the card will be completely disabled, and it will not be possible to restore it in any way, even by contacting the company.
Where to get a PUK code
The operator’s website provides the opportunity to obtain a code so that your Beeline number can be unblocked quickly and without wasting effort and money.
Go to your “Personal Account” and select the section you need. You will soon receive an information message containing the desired code. You can read more about how to unlock a Beeline SIM card in our other article. Carefully! Be carefull! If you miss the required number keys ten times in a row, the SIM card will be forced to be blocked; only the operator’s office can help you.
After how many days will Beeline block the number if you don’t use it?
As in the case of permanent blocking for non-payment, the operator will block the SIM card for inactivity forever for customers of the company's prepaid payment system after 180 days. To prevent the phone from being disconnected, at least once every six months or two months, respectively, if the client uses a postpaid package, it is necessary to make any paid service - a charged call, sending an SMS message, accessing the Internet, etc.
Help in the office
You can also contact any Beeline office or the nearest dealership. Be sure to have your passport with you. If the number does not belong to you, you will have to go to the office with the owner of the SIM card or take a power of attorney signed by him. We remind you that the paper must be notarized.
Also, if your tariff is postpaid, you can do nothing and just wait for the Beeline SIM card to be blocked if not used (we’ll talk about this below). Find out how much a nano SIM card costs and how to get one in another article.
Restoring a Beeline SIM card
If you lose your SIM card, voluntary blocking of the number solves only half of the problem. The user is completely deprived of mobile services and must decide to purchase a new starter pack or order a duplicate card. The second option is preferable because it allows you to save your subscriber number, set of connected services and personal account.
Here you need to understand that the process of saving contacts on a SIM card is local in nature, and when you place an order for a duplicate, you should not hope that it will contain a phone book.
Losing a phone and SIM card completely deprives the subscriber of the ability to automatically restore the contact list using the provider’s software and hardware!
To restore a Beeline SIM card, you can use several methods. Formally, making a duplicate is free, but if delivery is available, its cost is paid by the customer.
Restoring a SIM card in a Beeline office
A completely free service that is available only to the real owner of the number. It is he who must write an application and provide a passport to the office employee. If we are talking about a phone that belongs to a legal entity, in addition to a passport, you need to present a power of attorney and an official request to replace the card, prepared by the company’s management. The provider took into account the important point of the possible presence of roaming, providing the opportunity to obtain a duplicate regardless of the place of registration of the lost card.
SIM card recovery by call
This method of obtaining a new SIM card has an algorithm similar to online ordering. But instead of sending an application to the provider’s e-mail, you need to voice your problem to the operator by calling the federal 88007000611 or mobile 0611 .
Refill
If your number has been blocked due to a lack of funds in your account, then you will only need to top up your phone balance by a certain amount. The main thing is to go from a minus to a plus. The unlocking process will occur automatically if more than three months have passed since the blocking.
Entering the code
Another reason why a Beeline subscriber number may be blocked is the entry of an incorrect PIN code. If there were more than three attempts, the system automatically blocks the number. The PUK code comes to the rescue, which is indicated on a special card included when purchasing a SIM card. If the card was lost, you can find out this code in your personal account on the website. However, in this case, be more careful; after the tenth incorrect attempt, access will be closed forever and the number will be blocked. Next, you will have to contact the Beeline customer support center.
How to block for a while
Every subscriber who decides to stop using the provider for a while is faced with the question of what to do with the SIM card. There are two blocking options:
- temporary shutdown;
- complete refusal of the number.
How to disconnect a Beeline SIM card so that after what time you can connect it again?
There are several ways to refuse a Beeline SIM card for a certain period. This:
- Come to the mobile operator's office in person. Managers block your card based on your application. To carry out this action, you must present your passport.
- Blocking can be done independently through your personal account on the official Beeline resource.
- You can call 88007000611 for a landline number or phones of other operators and 06-11 for Beeline mobile. Be prepared to be asked to dictate your passport details. Soon after the call the card will be blocked.
The easiest way is to contact your personal account. In order for your SIM card to be blocked, you need to enter the “My Beeline” section. Next to your phone number there is an inscription “Block number”. Click there, enter the day and month of blocking and complete the operation by clicking on “Block”. No matter how good you are with the device, everything will be accessible to everyone. The SIM card blocking process does not require payment. However, if you have a large number of options connected, it is better to contact your provider’s operators and clarify the status of your number, completely disabled or not.
