Termination of an agreement with Beeline: how to refuse mobile services, home Internet or TV?

Users of mobile communications services, TV or home Internet who have entered into an agreement with Beeline come to the decision to terminate the agreement with the company for various reasons. Among the leaders are inconvenient tariff plans, poor connection quality, and the cost of services. Support operators will try to keep the client until the last minute, offering various compromise options. If the decision to terminate the contract is made, then there are many ways to do this in a short time.

How to terminate a contract with Beeline for home Internet and television

There is no difficulty in refusing home Internet or television services from Beeline, but you will have to personally contact one of the operator’s sales offices. Before doing this, it is advisable to carefully re-read the contract and determine whether there are any pitfalls associated with refusal of services. Termination of the contract is the termination of the agreement at the initiative of one or both parties.
Also, not every Beeline branch allows you to write an application for refusal of services. This question should be clarified by contacting the hotline at 8-800-700-80-00.

The applicant for refusal of services can only be the same person in whose name the service was issued. As a last resort, you can issue a notarized power of attorney to a third party. When applying for activation or deactivation of services, be sure to have your passport with you.

To terminate the contract, it is best to wait until there are no funds in your personal account. If the money is still “hanging” on the balance, indicate in the application the bank account details or phone number where the operator should transfer the balance. Refunds in cash are not possible and, moreover, are illegal. If, on the contrary, there is a debt on the account, it will have to be repaid in full.

This also applies to cases where the client has resorted to debt, which is actually a debt.

The agreement terminates automatically if you have not used the provider's services for six months. Provided that the subscriber does not have any debts, or he has not previously rented a router or digital set-top box from Beeline.

If you connected to your home television service, you most likely also received:

• switch;
• Charger;
• network cables (2 and 5 meters);
• TV cable;
• Remote Control.

If you wish to terminate the contract, you must bring all issued equipment to the post office. If any of them are damaged or lost, this will have to be compensated financially.

There are cases when users enter into an agreement, take a set-top box, the rental cost of which is already included in the subscription fee, but subsequently stop using television services from Beeline. If the client does not return the set-top box to the company within 5 days, a penalty will begin to accrue at the end of the 2-month grace period. The rent is 230 rubles. per month.

A Wi-Fi router is issued to subscribers and no rental cost is charged for it, however, if you disconnect from Beeline services after less than 2 years, the operator may request payment for connection services, which is calculated using the formula P = (24-x)*100 where P is the operator’s expenses, and x is the number of months you used the service. For example, if you decide to terminate the contract after 2 months, you will owe Beeline 2,200 rubles.

If the client has no obligations, including financial ones, to the provider, and he also did not take the equipment for use, then you can apply to terminate the contract online in the subscriber’s personal account.

Speaking about the legal side of the issue, the statute of limitations for such relationships is 3 years. This means that if there are still funds on your balance and you have not requested their return accordingly upon termination of services, Beeline has the right to retain them during the entire claim period.

Algorithm of actions

To cancel the contract, you first need to pay off the debt, then fill out an application and return the rented equipment. Further actions are performed by the operator.

Debt repayment

First of all, you need to pay for those services that the subscriber has already ordered or used. With prepaid tariffs, this is easier, since the client has already paid for the package of Internet, SMS messages, minutes, etc. With a postpaid system, it is recommended to contact a company employee to make payments. When requesting a balance via a USSD command, you may receive unreliable data, since the operator does not always write off funds for services immediately.

You need to pay off all debts.

Drawing up an application

At the office, the subscriber is given an application form. It needs to indicate the client’s personal data, personal account or login, the address to which the connection was made, etc. The reason need not be described: the provider needs it for statistics.

The office must be visited by the subscriber for whom the contract is concluded. If he cannot appear in person, you have the right to act as his representative, but you will have to provide a notarized power of attorney.

In the event of the subscriber's death, only his heir can cancel the contract. If there are several of them, the right to terminate the contract passes to the person who received the property with connected services. The provider should not be ignored, since not only property, but also debts go to the heirs.

If the person who entered into the agreement disappears, you can terminate the agreement if you are the owner of the premises.

To do this, contact the office with documents confirming your ownership of the property.

With a SIM card, the situation is a little simpler: you can simply not use it. Sometimes the operator allows you to re-register the contract in your name and then terminate it. To renew the contract, you will need to prove that you pay for the services and use the card. It is enough to provide several electronic receipts and a list of recent calls made.

Return of rental equipment

Rented equipment must be returned in the same condition in which you received it. Additionally, you must provide an act of transfer of devices and documents for the devices.

Some tariffs imply the purchase of equipment in installments or its transfer to the subscriber after 2 years of rental. In these cases, an additional payment may be required, but you will not have to return the devices.

Termination of contract by the provider

After submitting the application, the provider must stop providing services and freeze your accounts to prevent the creation of new debts. In reality, the operator does not always respond in a timely manner, so subscribers are advised to make photocopies of statements. Thanks to the documents, the client will be able to prove that he canceled the contract and there were no debts at the time of termination of the agreement.

Temporary suspension of home Internet use

If a client wants to go on vacation and does not need home Internet and television during this period, then a much more rational option in this case would be temporary blocking. Then, upon returning, it will be enough to just call the operator, or change the settings in your personal account on the website, and not enter into a contract again.

For this purpose, a special voluntary blocking option is provided, after activation of which the provision of services is suspended, as well as payment is debited from the subscriber’s account.

“Voluntary blocking” option

Thanks to this service, you can suspend the use of Beeline Internet services for up to 3 months. After this period, the voluntary blocking is automatically disabled if the client has not done so earlier.

You can take advantage of the opportunity not to pay in vain while on vacation or a business trip in the following ways:

• by calling the technical support number: 8 800 700 8000 - you will need to provide your personal account number; employees will clarify the details and within 10-15 minutes the service will be temporarily deactivated;
• through a Beeline subscriber’s personal account on the operator’s official website (access to it is maintained even during temporary blocking).

When activating a voluntary block on your own, you should follow the following action plan:

1. Open the official Beeline website.
2. Log in to the system.
3. Open your personal account.
4. Open the “Internet” tab.
5. Select "Service Management".
6. Click “Temporary Internet blocking”.

The temporary blocking service is provided free of charge, the client’s funds remain untouched in the subscriber’s account. However, at the time of activation, the user's balance must be positive.

Voluntary blocking can be used no more than once per billing period. At least 30 days must have passed since the last temporary deactivation.

Algorithm for disabling Beeline mobile Internet on tablets and phones

There are several procedures for disconnecting from the network:

• simultaneous disabling of the full package of services consisting of three components. To do this, you can dial the Unstructured Supplementary Service Data command to the short number *110*180#
  , contact the operator at 0611, or log into your page in your Personal Account. After this, the mobile Internet will be disconnected, and the function of sending multimedia messages will become unavailable;
• blocking access to the network using the settings of the mobile device. In the settings section of your tablet or phone, you need to find the “Wireless Networks” category and clear all data, including profiles and accounts. It must be remembered that the next time you turn on the device or reboot it, the operator will automatically send new settings, so this method is temporary. There is an option to replace the Beeline access point with invented data; access to the network will be terminated for a technical reason, and not blocked. The changes made must be saved;
• you can use a more correct method that will allow you to connect your mobile device to the Internet at any time. It is enough to create a new access point, enter non-existent information and activate it. Using simple manipulations, we quickly turn off the Internet on Beeline. After this, the access point from Beeline with all the correct data will be saved in the device;
• You can also perform the shutdown procedure using Internet functions or by disabling unlimited Internet on your tariff plan. Disabling the “All” tariff plans and the “Highway” option can be done by contacting the operator in your Personal Account or sending an Unstructured Supplementary Service Data command. To obtain a complete list of requests, you can visit the services section on the operator’s official website;
• Beeline has developed a special blocking option that allows you to disable the Internet for a while. The function is available on the iPad and Android platforms.

Read: How to change the Internet tariff
For subscribers of the mobile operator Beeline, absolutely all conditions are provided for comfortable use of tariffs, services and options. This can be argued, since the operator offers all sorts of ways to manage its tariff plans and functions of disconnecting/connecting services.

One of these convenient options is “Voluntary blocking”. Surely many owners of home Internet from Beeline have not only heard about it, but also used it. After all, it gives you the opportunity to save money. How does the service work?

For example, you are going to live in the country all summer and take a break from all the technical capabilities of the 21st century (TV, tablet, Internet, etc.). Or you will be moving and you will not need to use the Internet during this time. Or, most likely, you are going on vacation. It is precisely for such cases that there is a voluntary blocking from Beeline. It allows a home Internet subscriber to disable it for a period of no more than 90 days absolutely free of charge. And then also connect the Internet back.

Suspension of service

The subscriber may not always require complete termination of the contract, but only a temporary suspension of service. Therefore, if you plan to temporarily not use your number, then use voluntary blocking.

This type of blocking allows you to suspend the service of your number and continue to use it in the future. The advantage of such a service is that you save not only the funds on your balance and do not pay mandatory payments, but also your tariff and all activated services.

Disabling paid options

Various subscriptions and services are often the reason why communication service fees are too high. They can be connected either by the subscriber himself (accidentally or intentionally), or by the operator during promotions or when tariff conditions change. Therefore, the user needs to carefully monitor the options available on the number and disable them in time.

You can find out what subscriptions and services are available on your number in several ways:

• Using the USSD command *110*09#
• In your personal account
• In the mobile application "My Beeline"
• Calling support

If you have not activated existing paid services, then it makes sense to call the support service and complain about illegal actions. You may not only get the money written off back, but also be offered some bonuses, for example, connecting to a non-public tariff with more favorable conditions.

How to terminate a contract with Beeline for mobile communications

First of all, Beeline is a cellular operator. And most subscribers know it precisely because of the provision of mobile communication services. If you no longer wish to be a subscriber of the operator, you should terminate the contract. The easiest way to do this is to stop using the operator's SIM card.

• Beeline hotline, phone number and operator short number

As in the case of the Internet and television, the same rule applies - 6 months of inactivity on the part of the subscriber leads to automatic erasure of the record about him in the operator’s database. The number is deactivated and services on it are no longer provided.

At the same time, according to the law, such actions carried out intentionally are illegal and contrary to the concluded agreement. It is believed that the client did not indicate his intention to stop using the services, which is included in the list of his responsibilities specified in the contract.

Therefore, to avoid problems, you will have to visit the nearest Beeline office. You will not be able to completely sever relations with a service provider through your personal account.

At the same time, you can find a lot of negative reviews online about the behavior of company managers, who will try with all their might to dissuade you from disconnecting. However, they have no right not to do this, otherwise the client has every reason to go to court. You don't have to take things to the brink, but don't be afraid to stand your ground and defend your rights.

How to unlock

If the card was purchased for an individual, and the tariff plan included a prepaid system, to unblock the number, use the request *213#. To unlock your SIM card, you can also use numbers 09212 or 8-800-700-061. The operator will ask you to provide your passport details and unlock code, provided that you have installed it previously. In addition, you can contact the nearest Beeline office. Our staff will help you quickly restore your number. You will also need to write an application and show your personal passport. You can also use the method of sending an email to Beeline.

The company offers a lot of profitable and convenient services. You can choose tariff plans for each family member. If necessary, you can turn off the mobile Internet and block the card using the methods we described in this article.

Temporary suspension of home Internet use

If the client leaves for a long time on a business trip or vacation, then he does not need home Internet at this time. For such subscribers there is a temporary suspension of services.

For this purpose, the “Voluntary blocking” option has been developed and is in effect, allowing you to temporarily block the provision of access to the World Wide Web. Funds will not be debited during the blocking period, which is a significant advantage compared to blocking on a general basis.

After completing a business trip or vacation, the client can go online again. An additional advantage of the option is that you don’t have to pay for use, so the benefits become obvious.

Unblocking Internet access is also free and does not require a visit to the sales office. Any operation can be performed on the official Beeline portal.

Disabling the Internet on different OS

Some subscribers use radical deactivation methods. For example, they delete profiles and accounts in the settings section called “Wireless Networks”. In this situation, the Internet connection stops working completely. Access can be restored by requesting settings from the operator.

On Apple brand devices, you can disable the Internet as follows:

• Find the category with settings.
• Select the “Basic” section.
• We find a block called “Network”.
• You will see switches next to “Cellular Data” and “Enable 3G”.
• We move them to the off position.

After performing these actions, access to the network will be blocked.

On devices with the Android operating system, the placement of settings may differ depending on the brand of the gadget.

The standard scheme for deactivating the mobile Internet looks like this:

• Go to the “Settings” category.
• Next, select the “Mobile networks” section (this section may have different names on devices).
• Here we will be interested in the “Enable Packet Data” option. You just need to uncheck this box.

Gadget owners can create new access points with incorrect data. When such an AP is activated, it will be impossible to use the Internet. And the correct parameters will be saved on your smartphone or tablet computer. Therefore, you can restore access to the Internet at any time.

Automatic termination

The agreement may be for the use of the Internet at home, communications or the provision of a set-top box and television broadcasting. Termination of a contract is practiced unilaterally or automatically. If the user’s activity stops, then by law the contract will be terminated automatically for 181 days.

If there is a subscription fee on the tariff, it will be charged even if there is no activity. Later, the provider will issue a debt that will have to be repaid.

How can you save money if you plan to temporarily not use your Home Internet?

Many Home Internet users may encounter a situation where they plan not to use the Home Internet service for some time, for example, when going on vacation or a long business trip. Of course, no one has any particular desire to pay for services that you do not intend to use.

• Beeline “Promised trust payment” - how to receive it in 3 minutes

For such situations, Beeline provides a temporary blocking of the Internet. is provided to users free of charge and allows them to save money on monthly payments, since it is a 100% blocking of access to the Internet for up to three months. This service guarantees the suspension of debiting the subscription fee from the subscriber’s account for the entire duration of the voluntary blocking. Connecting and disconnecting this service is free.

Features of the procedure

Like any other procedure, there are features that must be observed:

• the issue of termination of the contract can only be decided by the owner of the contract;
• During your visit, in addition to the completed form, you will need a document confirming your identity;
• the ability to carry out the procedure in any convenient way.

Many people are still interested in how to refuse Beeline television? Television is a service provided by Beeline not so long ago. To make it work, installers bring additional equipment - an attachment. It is provided to the subscriber as part of equipment rental. As long as he uses the service, the subscription fee is 1 rub. But problems may arise during deactivation.

We invite you to familiarize yourself with the conclusion of a lease agreement for municipal property without bidding

What does the contract provide?

Concluding an agreement for a Beeline SIM card is a mandatory procedure when purchasing a new number from a mobile operator. Please note that, if necessary, the operator can request the subscriber to update the data if they were not entered in full when concluding the contract.

Sometimes you can hear from some cellular users that making a contact with Beeline or another operator is important only for the company itself, but is in no way beneficial for the subscriber. The arguments are that the operator thus guarantees its income, and that the subscriber will not be able to avoid paying the debt. But protecting the subscriber from the same tariff change by the operator unilaterally will not help.

In fact, such arguments, although they can be considered true, but in addition to the subscriber’s obligations to pay for the services received, the contract and offer also stipulate the obligations of the Beeline operator to the client.

Concluding an agreement with an operator in your name also allows you to receive additional services and information on your number, which cannot be used without subscriber identification. So, if the number is not registered to a specific person, then its owner will not be able to access his personal account.

Registration will be required if you need to change your SIM card or restore it. Without the personal presence of the owner of the number, this will not be possible.

Refund

Have you decided to terminate the contract with the operator, but still have money left in your account? Don't worry - you can return them. To do this, when filling out the application, you must indicate where the funds need to be transferred - to a bank card/current account. And enter your details in the field below.

Beeline does not return money after termination of the contract if this field of the application is left blank.

If you want to transfer the SIM card to another person, then follow the link for instructions.

Conclusion. Now you know how to terminate the contract with Beeline - in the case of the Internet, you need to visit the official representative office. But communication services can be disabled online.

Termination of the contract at the Beeline office

Before breaking off cooperation with the operator, you need to make sure that the debt to the company is fully repaid. This can be conveniently done by contacting the Beeline service office. The user must have passport data with him.

Upon arrival at the specified address, you should contact the managers, who will make sure that there is no debt and will help you terminate the contract for the provision of mobile communication services, home Internet or TV. Filling out the required application will take the client no more than ten minutes, after which the agreement will be terminated.

Before closing the contract, you need to check whether there are any funds remaining in the account, and, in this case, indicate in the application the details or telephone number for the transfer. If this note is not provided, problems may arise with the refund.

Beeline termination statement

In connection with moving from an apartment to another place of residence where the services of the Beeline Internet provider are not provided, it is necessary to terminate the contract early. There is an additional agreement to the contract.

Clause 1 additional agreements. . the subscriber undertakes the obligation to use within 24 months from the date of signing this Additional Agreement, without refusing the services included in the package and without changing the tariff plan, .

Clause 2 additional agreements. As part of the Promotion, Beeline transfers the ownership of the following equipment to the Subscriber under the Transfer and Acceptance Certificate: Router quantity 1 pcs., cost 1 rub., total cost of equipment 1 rub.

Clause 3 add. agreements. In case of failure to fulfill the obligations assumed in accordance with clause 1 (termination of the contract, termination of use of Beeline's services of this Additional Agreement, Beeline has the right to recover from the Subscriber the cost of Beeline's expenses for connecting the subscriber to the Promotion. Cost of Beeline's expenses is calculated as follows: A x B = C, where A is Beeline expenses divided by 24 months, B is the number of months until the end of the Promotion terms, C is Beeline expenses to be reimbursed by the subscriber.

I contacted the Beeline office, wanting to terminate the contract, but received a refusal from a Beeline employee with a requirement to pay the cost of the router 1,800 rubles, the employee referred to the contract. But the additional agreement only includes the cost of the router in the amount of 1r and no other figure. I don’t need a router, I’m ready to pay off the company’s costs by returning the router in proper quality with all its components to the nearest office of the Internet provider Beeline.

Can I return the router and terminate the contract without paying any costs or, more simply, without buying a router? And what do I need to do for this?

forum.ozpp.ru

Returning a Beeline router

Does anyone have experience returning a Beeline router? I connected to my home internet, the internet worked for several months and then went offline. Beeline says that the problem is in the equipment, access to repair of which is blocked by the management company.

Services are not provided for 2 months. I wrote a statement to terminate the contract and mentioned returning the router without charging an additional fee for renting the router. I haven’t received a written answer yet, it’s coming by mail, but at the call center I learned that the answer is standard - buy it. Once I receive an answer, I will go to the ZPP for a consultation. But perhaps someone has experience so that I don’t go through unnecessary doors? Hat from whom to whom, title - Pre-trial claim (demand)

, just like that, in bold and with brackets. Here's the gist. I was such and such, then I made such and such a deal with such and such. and then came a local *** guy in the form of so-and-so (especially write about the refusal to provide services due to the fault of the provider and the conditionality of purchasing a shitty router stitched ONLY for blevine in order to receive exactly these services from this particular provider), in connection with which I DEMAND to terminate that this and that.

and further in the text with escalation of threats about transfer to court. in two copies, one for yourself to sign with a stamp.

Ask Popov if he saw that I was walking with an allegedly unsteady gait? remind you to view recordings from the surveillance camera. “following the patrol route, we spotted a citizen unknown to us” were they standing still at that moment? or were you driving? When passing by their car, did I reprimand them about their illegally parked car? quote “approaching him and introducing himself” - did they follow me in a patrol car or did they approach me on foot? When I was preparing for the first trial against the cops (or rather, which was against me for “illegal disobedience”), I made a written plan purely for myself , questions to werewolves, witnesses, notes, links to articles, etc. the judge, seeing it from me, asked if I could read it? Apparently it was easier for him to use all the articles I indicated when making a decision - everything was already written down. and then I thought - how good it is that I wrote it dryly, to the point, without emotions and expressions, no “cops” and “**** races.” although there was a great desire to indicate them that way. I really didn’t even think that the judge might ask him. The router is the most common one, for an apartment. They gave me a promotion on Beeline. I have been using their services for two years, and they gave me a router for free.

But if I break the contract, I have to buy it back. The problem is with some equipment, without which I have no Internet at home. They can't fix it.

No services are provided. Two months have passed. I want to terminate the contract and I don’t understand why I should buy the router if there are no services. I wrote a complaint, I'm waiting for an answer. The response requires payment for the router in case of termination.

The APN protocol disobeyed the lawful request of a police officer to identify himself - the officer’s demand must be lawful. the employee did not introduce himself, did not present his official ID and began, without any reason, to demand that the citizen, who at the actual moment had not committed any illegal actions, and there were no search warrants for him, present documents? lack of a passport: no law of the Russian Federation and no regulations establish the obligation to carry identification documents with you at all times. on the contrary, in particular, citizens are obliged to carefully store their passport (clause 17 of the Decree of the Government of the Russian Federation “On approval of the Regulations on the passport”). Failure of a citizen to have a passport is not an offense. Refund upon termination of the contract with Beeline

Application for Termination of Beeline Agreement Sample

In this case, there is no need to go to court - this is stated in paragraph 1 of Article 782, Part 2 of the Civil Code of the Russian Federation dated January 26, 1996 No. 14-FZ.

A citizen who is a consumer of services and uses them for personal needs (not related to commercial activities) has the opportunity to refer in his application for termination of the contract to Article 32 of the Law of the Russian Federation “On the Protection of Consumer Rights of February 7, 1992 No. 2300-1.

It should be noted that sometimes the contractor requires to show papers indicating a valid reason for severing the contractual relationship.

Such a requirement is unlawful, since the customer can refuse the contract even without giving reasons.

But if termination occurs due to the fault of the contractor, the customer should attach written evidence of this to the application (checks for payment for services performed poorly or not performed at all, etc.)

Application for termination of the Internet Beeline contract download

statement. Disabling the Beeline Home Internet service.

You will also learn about termination of the contract. How to Terminate an Agreement with Beeline Internet - kolodochka. Despite the undeniable convenience of home Internet provided by Beeline.

How to Terminate a Contract with Beeline on the Internet Termination of the contract.

Application for termination of Beeline contract sample

Sample application for termination of a service agreement. Application for divorce to court without children sample.

Application for termination of the contract to whom position, F. oe law We protect the rights of consumers.

They sent me an application form for termination of the contract, I e. The scheme is as follows if a Beeline subscriber does not top up his phone account within three months.

What changes are expected to the law on compulsory motor insurance in 2021 are described in the article application for termination of compulsory motor insurance.

How to write a complaint to Beeline?

In this case, the claim must be made in writing. You can send a request to a telecom operator in several available ways.

The easiest way is to call a call center employee at 0611 or 8-800-700-0611 and tell him the problem that has arisen. Depending on the type of complaint, the customer may need a different phone number, which can be found on the official website.

Another way to submit a claim remotely is to communicate with a Beeline representative in an online chat on the company’s website. All you need to do is log in to the system, select a topic, indicate your phone or internet number, and name to enter the chat.

The operator will provide you with detailed advice on any issue of interest and help you solve the problem.

Tip 1: How to terminate a contract with Beeline

2 If you do not have time to go to the company’s office, then it is possible to fill out a special form and send it electronically. After this, you will receive a notification that the contract has been terminated unilaterally.

To receive an application form, send a special request to 3 In addition, if you do not use the Beeline SIM card for more than 6 months, the contract will be terminated unilaterally automatically (that is, without visiting the Beeline office or filling out an online application for termination), this is stated in the telecom operator agreement itself. Sources:

1. Internet Beeline agreement Tip 2: How to terminate a management agreement One of the ways to manage an apartment building is to transfer these rights to a management company.

Appeal against a court decision in a civil case, sample 2021.

Application for termination of the contract for the provision of call forwarding services. Subscriber is an individual who has entered into an agreement with the Company or with another telecom operator, payment for services

The statement of claim for termination of the contract for the provision of services must be filed with. Beeline or filling out an online application for termination, this is stated in the telecom operator agreement itself

Application for switching from prepaid to postpaid payment system, 245 KB. Summer homework for 1st grade.

Source: https://Russia-Ukraine.com/zajavlenie-na-rastorzhenie-dogovora-bilajn-obrazec-p07/

How to block a card

There are various ways to block a card. Subscribers can use the method that is most convenient and appropriate at the moment. Please note: if you have lost your SIM card or it has been damaged, you have the right to get a new one free of charge while keeping your current number.

Below we will look at all the possible ways to block a SIM card:

• Via phone. Make a call to service number 09212. Tell the operator the answers to the questions she will ask you. After the subscriber's data is confirmed, the SIM card will be blocked.
• Contacting a Beeline cellular communication salon. The company office staff will ask you to present your passport. You will need to draw up an application according to the sample that will be provided to you.
• On the company's official website. If you have access to the Internet, you can use the functionality of the operator’s web resource. In your personal account, next to your number, you will see the “Block number” option. Click on this button and confirm your action.
• Sending a letter by email. You can write a letter in which you need to state your request to block the card and send it by email. When your application is reviewed by the company's employees, the SIM card will be blocked.

To check whether your card is blocked, try calling any number. If you hear on the phone that this number is not in service, this means that the SIM card has been successfully blocked. If necessary, you can block the card for a certain period of time. In your personal account, in a special window, indicate the period and click “Block”. This option is free.

Initial Aspects

Beeline is a well-known provider in Russia that provides mobile communications, mobile and home Internet, and television services.

Beeline connects new clients with their numbers from the former operator, and also gives you the opportunity to choose a beautiful number for yourself.

Each of the possible services can be activated either separately or all at the same time. Beeline is in high demand among the population in Russia and has a number of positive reviews.

Constantly carries out various promotions for its subscribers and develops bonus programs. But, despite the broadband and popularity of the provider, some of its clients need to disconnect and terminate the contract.

Therefore, the question arises, how to do this? If you decide to refuse cooperation with Beeline, you must carry out the procedure for terminating the agreement.

Do I need to terminate the Internet contract from Beeline when moving?

One of the main reasons why users want to disconnect from operator services is a change of address. However, this is not at all necessary. The same services can be transferred to a new address, provided that your home is connected to the Beeline network. To clarify this point, you can call the hotline number.

If transferring the Internet is possible, then instead of terminating the contract you will need to write an application for relocation. To do this, you will also need to visit one of the offices.

It is also recommended to “freeze” the traffic supply during the move - it is unlikely that you will be able to connect everything on the first day, and it is not practical to pay for unused services.

It happens that a change of address is not the only reason for breaking the relationship with the operator. Customers also turn off when faced with poor service quality. In this case, you need to make sure that this is not influenced by external factors. The problem may not be in Beeline, and then changing the provider will not make the Internet faster.

Terminating an agreement for the provision of Internet and television services with Beeline is not so difficult, but you will definitely need to be present in person at the company’s office. You should not believe that this can be done via the Internet or by calling a hotline - this way you can only resolve current issues and issue a voluntary temporary block.

How to disable the Highway service on Beeline

For those who like to use the Internet to their full potential, Beeline has created the Highway service - a traffic package (from 1 to 30 GB) costing from 200 to 1150 rubles per month. You can connect or disconnect it absolutely free, but each one has an additional package that costs 45 rubles. To disable the service, you can use the command *115*203# or 0674717780. If you do not need this function, then you need to know how to disable Highway.

Any of the Highway services can be turned off free of charge in your Personal Account by calling the operator on 0611 or visiting any communication shop. For each type of function there is its own USSD request to disable:

• Highway with 1 GB can be disabled using *115*040# or calling 067-47-17-020.
• Highway with 3 GB – *115*060# or 067-47-17-030.
• Highway with 7 GB – *115*070# or 067-47-17-40.
• Highway with 15 GB – *115*080# and 067-47-17-50.
• Highway with 30 GB – *115*090# and 067-47-17-60.

How to write a letter of termination

As a rule, when contacting a company’s office through the official website, the subscriber is required to provide the required document.

Conventionally, the document is divided into 3 parts:

• beginning - information about who it is addressed to, information about the applicant. Applicant - full name, passport details, registration address;
• the main part is a request for deactivation, indicating the reasons for the refusal. If you do not know the contract number, you can indicate the address where the service is activated;
• conclusion - a list of documents, if they are attached, signature, date of writing.

There are no special criteria. Filling out can be done by hand or by typing on a computer.

Alternative method: do not use a SIM card, the contract is terminated automatically

Another way to refuse services is to stop using a SIM card from a specific operator. All you have to do is stop using communication services and stop replenishing your account. If the balance is negative, the operator blocks Internet access and communication services for the subscriber and, if after a certain period you do not top up the balance, the contract between you and the operator will be terminated automatically.

If you decide to “go” this route, then remember one thing: do not leave money on the SIM card if you do not want to use it. The fact is that all operators, before terminating the contract for inactivity, write off funds from the balance of the SIM card in advance if you do not use it.

Plus, there are cases when some unnecessary and “promised payments” are connected and the operator takes your account balance into a big minus, even if you do not use the services. Problems may arise and you may be forced to pay debts.

For example, MTS has the following lines in its subscriber service agreement:

In case of non-use of paid communication services through the Subscriber number within 150 days and subject to a positive balance of the personal account, tariffication of communication services on this Subscriber number will be carried out in accordance with the terms of the tariff plan “Basic 092013” ​​(conditions of provision: www.mts.ru) .

“In Russian” this means that on the “Basic 092013” ​​tariff plan the subscription fee is 3.00 ₽ per day, and it makes no difference whether you use the operator’s services or not. Money will be withdrawn from the account until it runs out.

Terms of automatic termination of the contract in case of inactivity with telecom operators in Russia

However, I remain of my opinion, and I believe that if you want to be sure that the contract is terminated, and not rely on chance, the most rational decision would be to take the time to personally appear at the office of the cellular operator and fill out an application for termination agreement.

Each operator systematically updates the terms of service for its subscribers, and it is possible that in case of a usual refusal to continue using the services for a certain period, an additional subscription fee may begin to be charged, and this is probably not the most suitable option for every client.

Sources used:

• https://kakoperator.ru/operators/kak-rastorgnut-dogovor-s-bilajn
• https://mymeizu-online.ru/rostelekom/kak-rastorgnut-dogovor-s-bilajn.html
• https://210101.ru/rostelekom/dogovor-bilajn.html
• https://salonych.ru/rostelekom/nomer-dogovora-bilajn.html
• https://beelinehelp24.ru/voprosy-otvety/kak-rastorgnut-dogovor
• https://pawdelo.ru/kak-cherez-lichnyj-kabinet-rastorgnut-dogovor-s-bilajn.html