How to turn off call hold Megafon and what it is

All modern phones have a feature that allows you to switch between calls without interrupting the connection with your interlocutors. But MegaFon also provides this opportunity through its service. It is paid, and is activated by default on each tariff. Therefore, even if you change the tariff plan, the option continues to work. This means that while managing incoming calls, money will be debited from the subscriber. To avoid this, you must perform deactivation yourself. You will find the answer to the question of how to disable MegaFon Call Hold in this article.

Description of the work of the mobile operator "Megafon"

In order to answer an incoming call, the subscriber who received the call has two options to accept it: you can disconnect your connection with the first call and start answering the second.
The subscriber who receives a call can, without interrupting the current conversation, answer the incoming call, temporarily stopping communication with the first interlocutor, holding the call of the second, or vice versa.

At this time, at your discretion, one of the interlocutors will be in standby mode; you decide who exactly, depending on the circumstances, taking into account the urgency of the conversation.

A prerequisite for this is a connection; only with this option will it be able to work.

If the call forwarding service “Voicemail”, “Who called” is available, the unanswered call will be automatically forwarded to the appropriate service.

What is call hold?

Call holding is a free option that allows you to receive multiple calls at the same time. Thanks to this function, you can talk to one person, and after 2 seconds switch to a conversation with another subscriber. To accept the second call, you do not need to disconnect from the previous conversation - it will be paused.

When the second line appears, short background signals will appear in the smartphone speaker - this means that someone is calling in parallel with the main conversation. There is a “Hold” button in the conversation menu. If you press it, the phone will automatically switch to a conversation with the second person. In this case, the first call will not be dropped. As soon as the second conversation ends, the subscriber can return to the first.

It's easy to disable. This can be done in the personal account of the mobile operator - usually in the section with additional services there is an option to deactivate the option.

An alternative way to disable it is to use a special USSD command. For example, for the mobile operator MegaFon you need to enter the command *520#. To disable the option on Tele2, enter the USSD command *43#. A similar request applies to mobile operators Beeline and MTS - *43#.

What does it mean that a subscriber has put a call on hold? What is this Tele2

• Dial #43# on your phone and wait until the application is processed by the system.
• In your personal account. It is available on the website using a number and password or using a one-time confirmation.
• In the smartphone application. It can be downloaded from the official Apple and Google software stores.

How to connect? (read more…)

During communication, the subscriber can also make a new call independently by selecting a number from the phone book or entering it from memory. In this case, the outgoing call will also go through the second line, and the current conversation will be put on hold.

Features of use

Using the service is very simple; you just need to remember a simple combination of operational steps:

• when you need to accept a parallel call, leaving the current one in standby mode, press number 2 and make a request (this command can be used to switch one conversation to another and back);
• when the user needs to answer the second line, turning off the current conversation, press number 1, then the call key (using this command you can turn off the current conversation, provided that the other line is in standby mode);
• if you need to “reset” an incoming call, press the number 0 and make a request.

How much does it cost to use Megafon?

is basic, it is connected to all numbers of the mobile operator Megafon, and is provided to its subscribers free of charge. The Megafon subscriber also retains the ability to choose whether to disconnect it and reconnect it.

1. To do this, enter command #43# (call)
2. And to reconnect the command * 43 # (call)
3. You can also use “ Personal Account ”
4. Or call the operator's technical support number

Using number hold is quite easy; you just need to remember a very simple combination of operational steps when an additional call arrives. A subscriber who wants to answer the second incoming call without interrupting communication with the current call just needs to press button 2 and make a call.

And to return to the first call, you need to repeat the same procedure - press button 2 again and make a call. To end the current conversation and move on to communicating with the second interlocutor, the subscriber should press button 1 and call.

How to connect

Subscribers interested in the option can connect it in a few minutes. To do this you need:

• Dial the combination “*105*604#”;
• Log in to your personal account on the ru website. In the “Services” section, find and enable the desired function;
• Call the customer support center. The operator will ask questions to confirm the identity of the caller. After this, the option will be activated.

If you have any difficulties connecting the function, it is recommended to go to the company office. Consultants will help you activate the package. There is no commission charged for connecting the option.

Control

Once the service is activated, you can start using it. The following combinations are used for control:

• Button “2” and “Call”, then the subscriber’s number. The command allows you to call any subscriber without breaking the connection with the interlocutor;
• Button "2" and "Call". A combination that allows you to switch between the first and second line;
• Button "1" and "Call". Command to end an active conversation.

It is enough to remember simple combinations, after which you can actively use the service.

How to shutdown using command

The first option is to disable it via a special USSD command:

1. Open dialing.
2. Enter a combination: #43#.
3. Dial the number.

All that remains is to wait for the network’s response. The action will stop in a matter of minutes. If necessary, you can also call the operator by dialing 0500 and ask him to disable “Number Hold”. As soon as everything is cancelled, the Megafon client will not be able to accept several incoming messages at once.

How to answer a call without interrupting the conversation?

Each service has its own control commands.

"Call waiting":

1. To answer an incoming call without interrupting the current connection , press 2#[Call button];
2. Return to the first conversation 2#[Call button] again
3. To reject an incoming call without ending the current call , press 0# [Call Button].

"Call Hold":

1. To call another party without interrupting the current call , press 2[Call button]<other party's number> [Call button];
2. Switch between two current connections - 2 [Call button];
3. To end the second conversation and return to the first, press 1 [Call Button].

How to activate the service

To enjoy the benefits of Tele2, you need to connect it. To do this, you need to enter the USSD command *43# . In addition, the service can be activated using the setup menu - in which the service is designated as “Call Waiting” or “Second Line”. By activating the service, it will be possible to send calls on hold or on hold.

How to enable a second line on MegaFon

The second line at MegaFon is provided as part of the basic line. It allows you to accept a second call without interrupting the first call - this is a chance not to miss an important call. When receiving the second call, the called party will hear short beeps. Also, the caller's details will be displayed . What actions can the called party take?

• Accept the second call by pressing the number 2 and the green handset key;
• Reject the second call by pressing the number 0 and the green handset key.

If during a conversation you need to return to the conversation with the first subscriber, just press the number 2 and the key with the green handset. Any of the current conversations can be interrupted by pressing 1 and the same green key.

The mobile phone itself can provide simpler call management - even older handsets provide dual call management functionality. Using on-screen prompts and the corresponding keys, we can quickly switch between calls or drop them . This is much more convenient than operating the number keys, risking dropping all calls at once.

The second line on MegaFon is active for all subscribers, regardless of the tariff plans they use. Therefore, you do not need to connect it yourself - everything is already connected. There is no subscription fee . As for call tariffs, it depends on the direction of calls. For example, both inboxes will remain free. If the first call was an outgoing call, then it will be charged according to the direction used, and the incoming call will be free (when on the home network).

Using the second line involves automatic use of the second basic free one. It is this that allows us to hold the first call while we are busy talking with the second caller. It also helps make outgoing calls on the second line while keeping the first subscriber on hold. This service is automatically connected to all MegaFon subscribers. Also, all MegaFon subscribers have access to the basic Conference Call service, which allows you to organize group calls to jointly discuss work or private issues.

Let us remind you that in a situation when your phone is out of the network coverage area or is turned off, the Voicemail service is activated. We have already talked about how to use the answering machine on MegaFon earlier.

You can connect a second line on MegaFon, if for some reason it turns out to be disconnected, using the USSD command *43#.

Megaphone

The option allows you to reach the subscriber even in a situation where he is talking on the phone with someone else. That is, in fact, the user gets the opportunity to manage two calls simultaneously. If someone calls during a telephone conversation, the subscriber will hear the corresponding sound signals and will be able to do the following:

• accept a call within the second line without having to end the current call;
• switch between two calls that are parallel to each other;
• return to the previous connection, i.e. to the second line of communication.

During the switching process, the service allows you to put one of the numbers on hold in order to return to its use in the future.

More details about the service

Using the Call Hold service is very simple. While communicating with one person, you should press the “2” button on the phone keyboard and then the call key. Then you have to select the phone number of the person you want to call and press call again. Thus, the first person will be on hold. To switch to the first interlocutor and return to the conversation, you just need to press the “1” key and make a call. Thus, the conversation with the second subscriber will be terminated, and the first will be on the line again.

In order for both interlocutors to remain on the line when switching between them, press the “2” key. In addition, the option can be controlled simply by looking at the phone screen. It displays tips that will allow you to use the option without remembering combinations.

can be used by all MegaFon subscribers, regardless of which tariff plan is activated.

Since the service is considered standard, there is no charge for connecting or disconnecting it. Also, when switching to a new tariff or purchasing a new starter package, you do not have to activate the option; it is activated automatically. But if necessary, it can be deactivated. To find out more detailed information about the service, the subscriber can use his phone by going to the settings and finding the call hold item.

The cost of using the option has recently changed. Previously, the option was provided free of charge, but now customers will need to pay 1 ruble per retention. The only exception is considered to be customers who use a tariff plan from the “All Inclusive” family. For such subscribers, use of the service will be free.

It is also worth noting that you don’t have to pay for the service if you use bonuses from MegaFon. That is, if a client participates in the MegaFon-Bonus program, he can spend his points to pay for various. To activate such a service, you should enter the service combination *115*8101#. After dialing, you must press the call button. You can also connect to the service by sending a text message. You will need to write the numbers 8101 in the body of the letter. To send, use the number 5010.

Connection and disconnection options

There are several convenient methods to choose from to place a call on hold:

• Send a message to 5520 with the text “YES” or “ON”.
• Visit your personal account and click on the desired button in the “Services” section.
• After dialing *520# and making a call, you will receive instructions for connecting in the form of text on the smartphone screen.

If you don’t need the option, it’s easy to disable call hold on Megafon; you can remove it in 3 ways:

1. Log in to the subscriber’s personal account at https://lk.megafon.ru/login/ and in the section.
2. An SMS to 5520 with the text “STOP”, or “OFF”, will also cope with the shutdown function.
3. Dial the number combination *520# and call to deactivate the service.

Let me remind you that it is very important for any Megafon client to be able to manage the company’s options themselves. Simple on and off actions will not cost anything, no matter what option you operate on.

It would also be useful to keep in mind that any number that is undesirable for communication can easily be added to the “Black List”.

Along the way, I’ll tell you how you can perform the same on/off actions with the “Call Waiting” option. The company provides two simple options for customers to quickly manage this service.

• You need to follow the same usual route to your personal account. Go to the “Services” section and find the one you need in the list of services, activate or deactivate the option.
• Using a short request *#43# and a call, it will also be convenient to both enable and disable the service by reading the clear instructions on the screen of your mobile device.

Megafon, using another useful option - “Who called” - can notify clients about all calls that were missed.

Connecting the service

Due to the fact that this option is basic, there are not many different ways to activate it. Because it connects automatically. If for some reason “Call Hold” is deactivated for you, then you can use the methods listed below to connect:

• The simplest activation option is to dial a service command on your mobile device. To do this, you do not need a computer or an Internet connection. Dial *105*604# on your phone and call. Once the connection is made, you will be notified in a message that the activation was successful.
• You can also activate this service using your “Personal Account”. You need to log in to the official Megafon resource and log in using your password, as well as your login in “LK”. If you are not registered yet, then this procedure is required. After logging in, you need to click on the “Services” column and find the section with “Call Holding”, then click on the connect button.
• If you cannot activate the function yourself, then contact the service center by calling 0500. You need to ask a Megafon employee to activate the option. You may need to provide your passport information.

It may also be that you cannot activate the service due to the fact that you have a ban on the ability to hold calls. You need to dial the command *520# and the call and follow the instructions to disconnect.

How to disable call waiting on Megafon

Are you interested in how to turn off Megafon call waiting? This is quite simple to do - dial the combination “#43#” and subsequently press the call key.

USSD command

This is the simplest method of action, because it does not require access to the network and leaving the house. To deactivate the service, you must dial the number combination *520#. The command allows you to get detailed information.

Personal Area

To use this option you will need internet. The subscriber needs to go to the official resource of the operator and go through authorization. Then the unnecessary package will be disabled.

Mobile app

You can disable the service through the mobile application, which you need to download and install on your phone. Then all that remains is to go to the settings tab, find the activated option and turn off its use.

Call the hotline

You need to dial the phone number 0500 and talk to a consultant who will assist in resolving this issue.

Personal visit to the communication salon

By talking with the manager personally, you can deactivate the option in just 5-10 minutes. The method is time-consuming, but is considered the most reliable and proven.

Once the user can disable the option, the fee for it will no longer be charged. You will be able to talk only with one person, and information about other calls to the phone number will no longer be received. The cost of this procedure is zero, i.e. for the process under consideration, funds are not withdrawn or deducted from the subscriber’s balance.

; Tele2 second line

• Using USSD request. Dial *43# and wait for notification that your request has been completed.
• Through your account on the website. To enter it, you must enter your subscriber number and permanent password or confirm authorization on your phone.
• Via a smartphone application. It is available for owners of iOS and Android devices.

How to receive two calls

Service name

If necessary, assistance in disabling the service can also be provided by employees of any Tele2 corporate office. But when contacting them you need to have your passport with you.

The service is basic for all Tele2 tariff plans. It is provided free of charge. But each outgoing call is paid separately in accordance with the current tariff.

Feature management

This option is automatically (by default) enabled on each number of the Megafon mobile operator. When a subscriber previously disabled it and now wants to restore it, you must:

• dial a special command - “*43#”, and then make a request;
• go to your “Personal Account”, where you follow the connection prompts;
• contact the technical support operator.

To cancel the service, you should dial the command “#43#” - make a request. Every Megafon user can use this service.

Options management

To become a full user of the service, you must go through the process of connecting to it. This can be done this way:

• Create a new message;
• Write the word “ON” or “YES”;
• Send SMS to number 5520.

Other available option:

• Open your personal account;
• Find the required service in the “Services” block and click on the connect button.

In addition you can:

• Dial *520# on the keypad;
• Press the call key and follow the instructions on the screen.

Activation of the option, cost of its connection and use on Megafon

You can connect in 2 ways:

• enter the combination *105*604# and press the call button;
• use the self-service system on the operator’s website.

The Call Hold option is activated automatically. To answer a parallel call without interrupting the conversation with the first interlocutor, you need to alternately press 2# and the call button. To return to the first interlocutor, you need to perform the same actions. To reject a parallel call, press 0# and the call button alternately.

To call another subscriber without interrupting the current conversation, you need to dial 2, press the call button, enter the number of the second interlocutor and press the call button again. To switch between parallel conversations, press 2 and make a call. To end the second conversation and return to the first, you need to enter 1 and call.

The operator does not charge a subscription fee for using these options. absolutely free. The cost of a one-time request within the “Call Hold” option is 1 rub. All Inclusive plan users enjoy these features for free.

Peculiarities

This option will appeal to those who talk on their mobile phones a lot - you will no longer have to call back or miss calls. We encourage you to familiarize yourself with some parameters of the service:

• The function is activated automatically when you connect to an operator and is valid until you decide to disable it yourself;
• For the option to work correctly, the smartphone must technically support this feature;
• Calls are paid according to the conditions established by the tariff plan;
• The function works in Russia - correct operation in roaming is not guaranteed.

We discussed in detail what it is, looked at the features and cost. Try activating or disabling the function yourself to make communication as comfortable as possible.