Tinkoff Mobile cellular communication from Tinkoff Bank - coverage map, virtual number

Tariff constructor

Tinkoff Mobile does not have fixed tariffs ; the subscriber is not limited to specific service packages, but can choose and connect only what he needs.

In the tariff designer, you can set the required number of minutes (0, 200, 400, 600, 1200 or unlimited) and traffic (0, 2, 4, 8, 16 GB or unlimited), and also mark the unlimited services of interest.

If you do not activate a package of minutes, the cost of calls within Russia will be 2.9 rubles per minute, outgoing calls to the numbers of other Tinkoff Mobile subscribers can be made free of charge and unlimited.

Unlimited apps

For 59 rubles/month. You can additionally obtain unlimited access to popular instant messengers (What's up, Viber, etc.), social networks (VKontakte, Facebook, Odnoklassniki, Instagram) or a music subscription (Apple Music, Yandex.Music, Google Play Music).

For unlimited access to video services (Youtube, Twitch, iTunes Video, Google Play Movies), the subscriber will have to pay an additional 159 rubles/month.

An unlimited SMS package will cost only 49 rubles. (the cost of 1 message without connecting to the package is 2.9 rubles).

Crimea and Sevastopol

The Tinkoff Mobile operator does not have roaming throughout Russia (that is, you can freely spend minutes and GB of connected packages, there will be no additional charge for this). Unfortunately, this does not apply to the territory of the Republic of Crimea and the city of Sevastopol; separate tariffs still apply here:

1. 1 min. outgoing calls – 4.9 rubles;
2. 1 SMS – 4.9 rubles;
3. 1MB of Internet traffic – 4.9 rubles;
4. incoming calls and SMS are free.

conclusions

Tinkoff Mobile has been on the market for providing mobile services since December 2021. The telecom operator is of interest to consumers due to the lack of regulated tariffs or monthly packages that are imposed by other companies offering a similar service. Clients have the opportunity to independently create their own optimal package, including the necessary services. They can connect to the Internet and free SMS service. If necessary, you can obtain SIM cards and link virtual numbers to them.

The mobile operator has a wide coverage area. It does not impose restrictions on residents of the state when moving throughout the coverage area. Its service does not have the concept of internal roaming, “home network” or “home region”.

Tinkoff Mobile roaming abroad

For trips to other countries, Tinkoff has prepared special package offers:

1. mobile internet from 149 rub. for 100 MB (you can purchase a large package for the entire trip at once);
2. 30 minutes of incoming calls per day for 59 rubles;
3. free access to instant messengers for 49 rubles/day;
4. outgoing calls in Europe – 11.9 rubles/min.;
5. outgoing calls from other countries – 19.9 rubles/min.

The Tinkoff application works for free in roaming, even if the Internet package has not been connected.

Top up your balance, set up auto payment and promised payment

It is possible to top up your card account with cash at payment terminals that have the function of accepting Tinkoff partner caches, at Tinkoff Bank ATMs (A and Svyaznoy), as well as TelePay, CyberPlat, and Elexnet terminals.

It is valid to replenish a card from another bank on the Tinkoff Bank web resource, in ATM, in the Tinkoff Mobile remote service. You can check your balance by calling the Tinkoff Mobile hotline or using the app. You can receive additional advice by telephone or by filling out the feedback form.

The procedure for replenishing your account can be significantly simplified if you enable automatic payment, for which you should:

• Log in to your Tinkoff Mobile provider.
• Go to settings and find the “Autopayment” option.
• Enter the details of a credit or payment card that has the required amount of money.
• Set the auto payment amount.

This amount will be withdrawn from the card account and transferred to the balance in Tinkoff Mobile when it decreases to 50 rubles. The situation is relevant if there are not enough funds left to pay the tariff for the next month.

If there is no money to renew the service package, access to the Internet is terminated. For SMS and outgoing calls to subscribers of other operators, the payment will be 2.9 rubles. for every minute and message sent.

SIM card coverage area

The official website provides a map of mobile communications and Internet coverage. Tinkoff Mobile uses cell towers of other operators (Tele2, Megafon), so its coverage area is unusually wide and even includes small settlements. And the 4G standard operates not only in megacities such as Moscow or St. Petersburg, but also in many other cities, for example, Novosibirsk, Samara, Volgograd, Krasnodar.

What determines the quality of communication?

Over the past 20 years, mobile communications have undergone a number of significant changes. The nominal cost of services has dropped several times, and accessing the Internet from a phone has become commonplace. But the quality of the signal now depends not only on the operator, but also on the capabilities of the mobile device. Old devices do not support 4G technology, which is used most often and provides the highest quality of communication.

The differences between 4G and older communication technologies can be assessed by looking at the speed of the Internet connection:

• 1G – 1 Kb/s.
• 2G – 14 Kb/s.
• EDGE – 500 Kb/s.
• 3G – 2 Mb/s.
• HSPA – 3.5 Mb/s.
• 4G – 85 Mb/s.

Along with the speed of the Internet, the quality of mobile communications changes in a similar progression. If a person whose smartphone supports 4G calls another subscriber with a device using the same technology, he will listen to the other person in digital quality. All words, as well as intonation, will be heard without any problems.

Over the next 5-10 years, 5G technology will appear in Russia. It will allow you to access the Internet at a speed of 1Gb/s, as well as communicate with your interlocutor, listening to the smallest details.

But it is not only the capabilities of the mobile device that explain the high or low quality of communication. The second criterion is the Tinkoff Mobile coverage map. In the central part of Russia, communication will be excellent, no matter where the subscriber is. It will be much more difficult for residents of remote regions of the country, where network reception is good only in large cities. Also, almost everywhere except Moscow, the connection will be poor or completely stop working on highways and in the forest.

Plus, connection problems can arise in places where there are a large number of people using the network connection. We cannot ignore weather conditions, which significantly affect the quality of communication.

Tinkoff Mobile application

The mobile application for subscribers is available for download on GooglePlay and AppStore. With it, you can order a SIM card (remotely, without visiting the office), select and change tariff settings, connect or disable additional unlimited services, view expense details (for several numbers at the same time) and top up your account.

In addition, in the application you can select a beautiful number and contact technical support via online chat.

Customer Reviews

Feedback from clients using the service is mixed. Their review allows us to conclude that users consider simplicity and ease of connection, maintenance, and functionality to be positive aspects. It is noted that Tinkoff Mobile is a convenient and profitable operator for making calls abroad and while traveling. Subscribers especially appreciate the ability to customize the tariff to individual needs.

It is impossible not to note the negative reviews, which talk about network outages and poor Internet. Negative statements also refer to the lack of a separate website and the work of the support service.

5 / 5 ( 1 voice )

Other operator features

In many respects, Tinkoff compares favorably with large companies that have long divided the cellular communications market among themselves. Thanks to its unconventional approach and a number of advantages, the new operator’s customer base is rapidly expanding.

2 virtual numbers on one SIM card

For its subscribers, Tinkoff Mobile offers a popular one; when connected to one SIM card, 2 numbers are linked at once, but their account remains common, and there is no need to connect additional packages of minutes or traffic. This way you can separate work and personal life without purchasing an additional SIM card. A virtual number can be connected in the application or in your personal account on the website tinkoff.ru.

Real unlimited

Unlike many other operators, Tinkoff does not have any additional restrictions when connecting to unlimited traffic or calls.

IMPORTANT! You can use mobile traffic to any extent, but in order to distribute the Internet to other devices (over 0.5 GB per month), you need to activate the special “Modem Mode” function for 499 rubles/month.

No roaming in Russia

Where and from where the call is made does not matter; the minutes of the package can be used throughout Russia (the only exceptions are Crimea and Sevastopol). If the package of minutes is not activated, the cost of calls also remains unchanged (2.9 rubles/min.).

Interest and cashback on SIM card balance

When you issue a SIM card, a virtual bank card is automatically linked to your account, with which you can make payments on the Internet or in offline stores. When using this card, the subscriber is awarded cashback in the amount of 1 to 30% (with Tinkoff Mobile partners) of the purchase amount. These funds can be used to pay for mobile communications. The maximum cashback amount is RUB 3,000/month.

In addition, interest is charged on the account balance, if it is more than 1,000 rubles (at the rate of 6% per annum).

How to improve the signal

Of course, every person who encounters problems with the mobile network wants to correct the situation. In most cases, poor communication is caused by weather conditions or maintenance on the line. You need to wait several hours until the strong wind stops blowing or the operator’s employees finish their work. If bad weather is raging outside, and you need to make a call here and now, it is recommended to go to the window.

Since the quality of the connection is affected by the support of a particular communication standard, you need to carefully consider your devices (phone and SIM card). SIM cards released before 2012 cannot receive 4G a priori. But Tinkoff Mobile’s cards were all manufactured in 2018-19, so there’s no need to worry about the capabilities of the small chip. It is better to make sure that the push-button device or smartphone supports 4G. Cheap models, as well as those released before 2010, do not have such support in 90% of cases.

How to switch to Tinkoff Mobile with your number?

In order for the previous number to be retained when connecting, it is necessary to mark the corresponding item in the application, which can be filled out on the official website, in the phone application or one of the points of sale. Otherwise, the procedure is no different from registering a new SIM card.

IMPORTANT! When switching to Tinkoff Mobile, a new subscriber receives 1000 rubles as a bonus to their account. This amount can be used to pay for mobile services.

Setting up the Internet manually

One subscriber can connect two devices to the Internet from Tinkoff Mobile at once - a tablet and a smartphone without the “Modem Mode” option. To do this, you need to order two SIM cards linked to a single account.

Please note: in the Moscow region there is no access to the World Wide Web via 2G networks.

Access to Internet surfing in 3G and 4G sometimes requires manual configuration. You need to check the parameters yourself and set APN: m.tinkoff, leaving the rest of the data without correction.

You should find APN settings:

• in the iOS gadget - Settings > Cellular > Data settings > Cellular data network;
• in an Android device

If the smartphone has two SIM cards, the Tinkoff one must be placed in the main slot.

If the Internet does not work, give a signal to the Tinkoff Mobile support service in the most convenient way:

1. Easy phone number 995;
2. Chat on tinkoff.ru;
3. Chat in Tinkoff Mobile.

Tinkoff has long been famous for the excellent work of its support, which responds immediately to requests through any channels and resolves issues promptly.