How to activate a new SIM card on Megafon

How to find out if it can be restored

Before you go with a question to a company representative, you need to find out whether it is possible to restore a Megafon SIM card if you have lost it. There are several ways to find out the availability of a service.

With the help of support.

• Open the operator's website;
• Go to the “Support” section;
• Find the Frequently Asked Questions page;

• Click on the “Write to us” icon;

• Describe the problem, indicating the recovery number and full name.

SMS message

The second method is no more difficult than the previous one:

• Create a new SMS message;
• Please indicate your full name and number in the text;
• Send a message to 0500 and wait for a response.

Gaining access

Let's look at how to restore a Megafon SIM card if more than 90 days of inactivity have passed and it has been disabled. You need to do the following:

• Choose a convenient operator’s communication salon;
• Visit it with a passport for which the card is issued;
• Pay off the debt on the balance sheet (if any);
• Select a tariff plan and deposit the required amount into your account to connect to the tariff plan.

If you are interested in how to restore a Megafon corporate SIM card, the procedure will be the same; in addition, you will need a power of attorney from the organization. Also, corporate clients can restore a number from their personal account if they have a backup card.

How to replace a SIM card

The need to replace a Megafon SIM card may arise in the following cases:

1. You have lost your phone, modem or tablet.
2. The format of your old card is not compatible with your new device. For example, you need to replace the Megafon micro SIM card with a nano SIM card.
3. You have purchased a device that supports 4G format and requires a USIM card.
4. The existing plastic has mechanical damage, due to which it does not work correctly or does not work at all.

Everything listed in the list gives you the right to change your Megafon SIM card for free. In this case, your number will be saved, just like your balance, tariff plan and the entire volume of connected services.

Regardless of the reason why the subscriber needs to replace the SIM card, the following options exist:

• You can replace or restore the card at the nearest branch of the MegaFon operator. In this case, the office employee will block the provided card and issue a new one, preserving the number, tariff, connected options and the owner’s balance.
• The subscriber can purchase a SIM card through the MegaFon online store. It is located on the official website of the campaign in the “Rates and Rooms” section. If the user decides to use this option, then just follow the instructions on the site. Upon completion of the registration procedure, you will receive a call from a campaign employee to confirm the transaction. This function is valid only in Moscow and surrounding areas. Prices vary from 200 to 400 rubles, depending on the speed and location of the final delivery point.

The replacement of a SIM card is carried out according to the tariff schedule of services of the MegaFon operator, but it itself is free. It is also necessary to take into account the fact that if you contact the campaign office directly, this service is provided immediately on the spot, but if you order through an online store, you will have to wait 3-4 days.

You can replace or restore your MegaFon SIM card using any of the listed methods that suit you. You can get detailed information about the location of nearby departments or campaign offices, as well as about the SIM card replacement service, by calling the operator free of charge at 0500 or the combination *123# and the call key.

Price

Let's figure out how much it costs to restore a Megafon SIM card:

• Regular number is free;
• Beautiful and landline phones - you need to find out more.

You can find out the cost of returning beautiful and city numbers:

• By sending SMS to number 0500;
• In the support service through a written communication form (in your personal account or mobile application). Don't forget to indicate your last name, first name and patronymic, as well as the phone number that needs activation.

Now you know where you can recover a lost Megafon SIM card. Please note that it is impossible to restore a Megafon SIM card via the Internet online, so you can only order a new card.

On the official MegaFon website

To restore a SIM card through the company’s website, you need to go to the store section and select “Tariffs and numbers” in the user menu section. Next, go to the desired page by clicking “Select and replace SIM card.”

The “Replace/Restore SIM card” operation will be available there. In the form that appears, you must fill out all the required data.

After confirming the operation, the subscriber will receive a response within 24 hours from the moment the application is submitted.

Most transactions are now performed via the Internet. It’s fast, convenient, and doesn’t require long trips to the provider’s branch. To replace your Megafon SIM card with a nano SIM card, go to the Megafon website.

Peculiarities

Finally, let’s look at some of the features of the service:

• You can save the previously valid tariff if it has not been archived at the time of your request;
• Re-activation will not be available if the card has already been sold to another client;
• When transferring a number from another operator, obtaining re-access is possible only within nine days. After the expiration of the period, you must contact the previous operator;
• You can only return the phone that was registered to you;

Note! If you represent someone else's interests, do not forget to take with you a power of attorney from the person and your passport. Without these documents, the service will not be provided.

Now you know everything about how to re-get a lost mobile phone from your operator and will be able to use the information if necessary. For example, if the card has not been used for a long time or has been lost.

There can be a lot of reasons why people temporarily do not show subscriber activity

For example, you were away (went on vacation, worked in another country, or simply left your hometown for a couple of months. And now you come home, “turn on” your native SIM card, and they tell you that it is not active? What should you do? in this case? You need to contact the support center (salom mobile communications Megafon), where they will advise you and explain what your next steps are.

Representatives of the Megafon company reported that in most cases the SIM card can be restored without problems. If your card is blocked, you can contact a Megafon representative at any time and your number will be restored.

In addition, you can immediately select a more profitable tariff plan and connect it, starting to use mobile communications and the Internet on more favorable terms. It makes sense to select a new tariff if you are not satisfied with the old one, or if its validity period has expired (the old tariff has released a new modification with more favorable conditions for subscribers).

In what cases can a subscriber restore his number:

• If the SIM card was registered to you and not to someone else. Otherwise, you will have to go to the communication salon with the person in whose name the SIM card is registered.
• If at the time of your contact with specialists, your previous number has not been transferred to other users of Megafon services.

There are cases when a subscriber, having a SIM card registered in his name, cannot restore it, because during the period of absence of his subscriber activity the number was transferred to someone. To find out what happened to your number while you were not using it, dial the short digital combination 0500. Even on a blocked card, you can send a free SMS message to this number, after which you will receive a notification with the necessary information. Also, any subscriber can go to their personal account, select the “Support” section there and contact the company’s operator with a letter in which they must indicate the number they want to restore.

Is it possible to restore a Megafon SIM card?

The loss of a card does not mean that the user will not be able to use the previous subscriber number, which also applies to accidental damage to the SIM. The lost SIM must be blocked, and then purchased a duplicate. The operator's restored client number has the same:

• Current tariff plan;
• Active additional options, services;
• Subscriptions;
• Accumulated bonus points.

How to restore contacts on a SIM card? Will it be possible to restore the data? No. Mobile device phone book entries are saved in the phone memory if they were transferred there; otherwise, restoring the contact list is impossible.

Restoring a SIM card from the Megafon operator may be of interest to a client of a cellular provider if the card was lost, damaged or does not fit in size (standard, nano, micro) for a new smartphone.

Note! Creating a duplicate automatically deactivates the subscriber's old SIM.

How to replace a SIM card yourself

If all conditions for successful recovery are met, the number, all connected options and services, and the previously issued tariff (if it is not archived) remain. The amount that was in the account during the blocking or disconnection will remain the same.

It doesn’t matter what happened to the old MegaFon SIM card, since it doesn’t matter when restoring the SIM card, even if you just need to get a SIM of a different format. Gone are the days when this procedure was complicated and paid, since now you can restore a SIM card for free, and the question of how much a replacement costs is not relevant if you are ready to come to a MegaFon salon yourself.

However, you need to know a few fairly simple rules that will allow you to restore a SIM card with a MegaFon number faster, since this can be done not only in the salon, but also via the Internet. In this case, it already matters what happened to the old card.

So, if your phone is stolen or your SIM card is lost, then the first thing you need to do before restoring your MegaFon number is to block it. In this case, you can be sure that the money in the account will be saved and will not be used by someone else. Of course, you shouldn’t hope to find a lost MegaFon SIM card.

You can block a number and an old SIM card in several ways - call the operator, do it in your account, or leave a request online on the MegaFon website. The main thing is that you need to do this immediately after the need arises to restore the SIM card.

You can restore a lost or faulty MegaFon SIM card at any operator's store in Moscow. Many subscribers ask whether it is possible to restore or replace a MegaFon SIM card without a passport? The answer to this question is yes. Instead of a passport, you can use any other document, including a driver’s license, international passport, or social card with a photo.

You can also restore your MegaFon SIM card online without visiting the operator’s office, for which you need to submit an application for number restoration. After this, you need to wait for a call to agree on the time and place of delivery of the SIM card. In Moscow, this is done by courier delivery within three days free of charge. If you wish, you can use paid express delivery within a day - the cost of such a SIM card restoration is 400 rubles.

It is also possible to restore a MegaFon number if the user has lost a SIM card or it has stopped working in another region. In this situation, restoration is also possible when filling out an application by phone or on the operator’s website, and you can receive a SIM card by courier or mail.

If you lose your SIM card, block it immediately.

In what cases can you contact Megafon to replace your old card with a new one? These include:

1. Lost phone, tablet or other device with a SIM card installed.
2. The need to obtain a nano-card for a new smartphone.
3. Transition to 4G Internet.
4. Damage to the SIM card, its incorrect operation.

To solve such problems, you can contact any branch of the supplier.

As mentioned above, you can replace the SIM card yourself with a nano-SIM by carefully cutting it around the chip. It will become a SIM card. There is only a risk of losing important information.

Almost all modern phone models work on the basis of a smaller version of the usual SIM card: micro SIM. Such a card can be obtained at any megaphone store. Most likely, service workers will simply cut the card out of the adapter with a special tool. However, today there are cards that are immediately issued in micro format.

Please note that you will have to pay to replace the card or cut off the adapter in some Megafon stores. In general, replacement is free. You can try to do everything yourself, but if the card is damaged, you will have to pay to restore the number, which is more difficult and expensive, since it requires the client to have documents.

You also need to take into account that you can only cut the card to Micro format, nano cards are simply thinner, so you will have to change the card to a new format. Breakage

Cases of physical damage to the card are rare. Most often this happens when you try to cut the card to nano format yourself. However, situations can be different: from a long stay of the phone in water to a banal fall of the device.

In any case, to replace the SIM card you will need a passport. If suddenly the client decides to change the card for his friend, he will have to stock up on a power of attorney signed by a notary. It should be noted right away that you can change the SIM card only in your home region.

If a replacement is required, but there is no opportunity to visit your home region, you can use the service on the official Megafon website.

It is not difficult to change a MegaFon SIM card; when it is issued to the client, he just needs to provide a passport. If the number is registered to another person, then you will need to provide a power of attorney from the owner, which will be certified by a notary.

There are several reasons why you may need to replace your SIM card:

• When lost. In this case, it is advisable to contact the operator’s campaign office employees as soon as possible to urgently block the card.
• Incorrect or unstable operation of the SIM card caused by its damage.
• Changing the SIM card format. This is necessary when purchasing a new phone and the card slot is of a different size.
• Requires 4G Internet support.

Mobile devices have different slots for installing SIM cards. More modern gadgets are focused on using improved mini or nano USIM SIM card standards. These include models from brands such as IPhone, Samsung and Nokia. Support for modern and fast 4G Internet requires the use of nano SIM cards. Replacing your MegaFon nano SIM card is free of charge at the branches of this campaign.

Losing your phone should not be perceived as a loss of control over your number. This is why a SIM card was created to always remain with your number, even if the SIM card fails. If your phone is missing or misplaced, you can block your old SIM card and get a duplicate. Install the resulting duplicate into your phone, turn it on and check the balance - it will be the same as with the old SIM card. You will also keep:

• Tariff plan;
• A set of connected services;
• A set of connected options;
• Bonus points.

Read about operators: MTS Connect 4: description of the tariff, how to connect and configure

This way, you can restore almost everything, with the exception of contacts - they are physically stored on the SIM card, so they cannot be restored.

At one point you find that you can't reach anyone by phone? There is no way to check your balance and go online? Has the operator's name disappeared from your mobile phone screen? In most cases, these are signs of a broken SIM card. If this is indeed the case, you can contact your nearest office for a duplicate.

Have you changed your mobile phone and were surprised to find that your old SIM card does not fit into the latest formats? The procedure for restoring a SIM card will help you here, during which you can order a SIM card in the format you need. After this, install a new SIM card into your mobile phone and continue using communication services.

Have you become the owner of the latest 4G modem, but want to use your old SIM card in it? We are forced to inform you that this is impossible, since the modem simply will not be able to register in the network of the new standard. Don't despair and throw away your old SIM card - just get a duplicate that supports 4G networks and enjoy high-speed Internet.

Each subscriber of the mobile company Megafon has the opportunity to regain control over their phone number. The operator meets halfway requirements for its clients and provides all services free of charge. First, the user should voluntarily block the SIM card so that an attacker does not have the opportunity to spend money from it or make expensive calls. Next, you need to restore the Megafon SIM card.

You will receive a duplicate along with the tariff plan, bonus points, all connected services and options. The subscriber will get back everything except contacts, because this information is stored on the SIM card. This data cannot be restored. You can receive a card in the following ways:

• order online;
• personally visit the operator’s office;
• call the support center and submit a request for restoration.

In some cases, the phone may be blocked by the operator or unintentionally by the subscriber himself. There are several reasons that lead to blocking:

• incorrect PIN or PUK entry;
• long-term inactivity (no account replenishment, no calls made);
• voluntary blocking if the card is lost.

For each of these cases, a different method is used to restore a Megafon SIM card. For example, in the first case, when the wrong PIN is entered, you need to find the box from your starter package. There should be a PAK password written on it that will unlock the phone. Please note that after 8 incorrect entries of this code, the SIM card is blocked forever, and you will have to order it again from the operator.

If the box has not been preserved, then the PUK code is also written on the plastic card that contained the SIM upon purchase. If you are registered in your personal account on the telecom operator’s website, you can find out the password inside it. The necessary information is located in the section where your tariff plan is described. If you wish, you can make a call to the customer service center from another mobile phone with a Megafon SIM card to number 0500. You need to:

• prepare passport data;
• if there is an agreement, find it too;
• wait to contact a specialist;
• explain the essence of the problem and request a PUK code for your card;
• The employee must provide his passport details and contract number;
• after that you will be given a PAK password.

Methods for purchasing a Megafon SIM card

Megafon offers to restore the SIM card at the operator’s office. In the communication salon, contact a customer service specialist, ask for card duplication and renewal of the subscriber number, tell what SIM format is required. You must have a personal passport. Creating a duplicate leads to blocking of the old card.

Is it possible to restore a SIM card using network resources? For the convenience of customers, the operator offers to place an order for SIM restoration via the Internet. Without visiting a Megafon communication store, you can pick up your order using the operator’s courier service. You must submit a request through the online store of your cellular provider, please indicate:

• Details of an identity document - passport;
• Enter your previous phone number;
• Specify a convenient address for delivery of the order;
• Leave your contact information to get in touch.

After filling out and sending a special form, the subscriber will receive a telephone call from a company specialist in order to clarify the details of the placed order.

Important! Only the owners of the phone can restore the previous number after confirming their personal data, which will not happen without a passport. SIM duplication through an online store has similar service conditions.

Order a new card in the operator’s online store

The first and most popular way to restore a number is to contact the operator’s branch. You come with your original passport and contract. You are writing an application to restore your cell phone.

After filling out the documents, you can receive a new card on the spot or have it delivered to your home.

The first and most reliable way to carry out any operations with a mobile account is to contact any branch of the company. It has a lot of positive qualities:

• Fast execution of operations. The company's specialists will complete the job in a matter of minutes.
• Warranty. When contacting a branch of the company, you can be sure that everything will go well.
• Free. Most operations are absolutely free.

To replace your old card, you must come to the branch with an identification document. The staff will ask you to fill out paperwork and then issue you a new SIM card.

An old SIM card is sometimes cut to the size of a nano-card, leaving the chip behind. But this should only be done by a professional. Otherwise, there is a risk of damaging the board.

Unfortunately, it is not possible to replace a SIM card without a passport. If the contract is concluded for another person, it is necessary for him to come.

How to get a nano SIM Megafon in an offline office:

1. Go to the nearest operator's office.
2. Explain the situation to the sales consultant.
3. Present the passport for which the number is issued.
4. You receive a new card.

If the number is not registered in your name, its owner must come to the office under the contract. Also, in order to change a SIM to a nano-SIM Megafon, it is permissible to take from this person a power of attorney certified by a lawyer.

You can replace the card with a similar one or purchase Usim Megafon - a new standard from the operator.

It's fast, convenient and without authorization on the operator's website. However, at the moment the service is available only for Moscow and Moscow Region.

How to change a SIM card to a Megafon micro SIM card or get a new one to replace a damaged one:

• We are opening an online store.
• Place the cursor over the “Rates and numbers” section and click on “Select or replace...”.

• Click on the link in the block on the right, “Replace / restore …”.

• A page will open with a form that you need to fill out. All fields are required.

• If your case is a replacement due to loss, check the “Mobile phone is lost” checkbox. Passport data - those for which the old card was issued.
• Click on “Place an order”.

By the way, you can disable the SIM card on Megafon; read how to do this in our other article.

• After some time, the manager will call the number specified as the contact number to clarify the details of replacing microsim with nano sim and delivery.
• We wait for the courier, present him with the document whose details were indicated in the application form, sign the necessary papers and pick up the order.

How much does it cost to replace a Megafon SIM card: the replacement itself is free, unlike the cost of a new SIM card. Delivery - to the nearest Moscow region - 200 rubles. Urgent delivery - 400 rub.

To visit the office, the subscriber needs to take with him only an identity card and, if available, an agreement concluded with the operator or a package left over from the purchased SIM card. Usually only a passport is enough to initiate the process, since all user information is stored in the operator's database.

Restoring a corporate SIM

Where can I restore my SIM card for Megafon corporate clients? Creating a free duplicate is possible in the Megafon salon. A passport and a power of attorney from the organization issued to the subscriber are required. The second method is restoration through Service Guide, available to corporate users who have a backup card.

A useful service of the operator - duplicating a SIM card with the same phone number allows you to avoid wasting time distributing a new number to friends and colleagues, preventing you from losing contact with other subscribers due to a phone change.

The cost of restoring a SIM card in the salon

For most subscribers, the cost of restoring a Megafon SIM card corresponds to the amount of the starting balance. The amount of this advance payment, which is charged to subscribers upon connection, depends on the tariff.

For all owners of city and unique beautiful rooms, the price of this operation varies within the following limits:

• beautiful federal license plates - from 375 to 12,500 rubles;
• all city numbers – from 500 to 25,000 rubles.

If there is a debt on the previous account before reinstatement, it must be paid off.

Deciding on the tariff: what criteria need to be taken into account

When purchasing a SIM card, it is important to choose the right tariff plan, as this will directly affect the amount of money spent on the communication services used. Before you start choosing a tariff plan, decide which communication services you will use most often.

Main criteria when choosing a tariff plan:

1. Calls. The main purpose of purchasing SIM cards for most subscribers is to make calls to talk with other subscribers. Therefore, it is extremely important for you to decide on the following points: the frequency of calls made in one month, the average duration of calls, which operator the subscribers use, as well as in which regions the subscribers with whom you plan to communicate most often live.
2. SMS messages. There are tariff plans that offer a package for a certain number of free messages sent to any number. This tariff plan is suitable for those subscribers who often send messages using a mobile phone. If you do not use this service, then choose other tariffs.
3. Internet. Nowadays, more and more people use the mobile Internet, which is why mobile operators provide their customers with various Internet traffic packages, as well as special tariff plans with a large number of free megabytes.
4. Use of social networks. Currently, Megafon offers its customers to take advantage of special tariff plans that provide unlimited access to social networks for a monthly subscription fee. In addition, with such tariffs you can use various services that provide access to music and video for free.

Once you understand all the above criteria, you can decide on the most suitable tariff plan for you. You can also easily choose a suitable tariff by selecting the necessary parameters on the megafon.ru website.

How to restore a Megafon number in another region

It is possible to restore in another region, but this operation is somewhat more complicated and time-consuming. In this case, the application is also left by phone or through the operator’s website using the methods described above. You can only receive a SIM card by mail or courier.

If any problems arise and the operator’s office refuses to forward it (and such cases are not uncommon), then you can ask one of your relatives or friends to get a SIM card and forward it. But for this you will have to spend time on drawing up a power of attorney.

Terms and cost of restoring a duplicate

As for how long it takes to restore a lost SIM card, when you contact the service office, you receive a duplicate immediately after filling out the application and presenting your passport.

It will become active in a few minutes. No PIN required. Be sure to check with the manager about the format of the required card.

This procedure is free, however, if you choose delivery by courier, everything will depend on your location. There is no need to reactivate the duplicate, just insert it into your phone and use it.

Recovering a lost Megafon SIM card

Many subscribers begin to panic, not knowing what to do if they have lost their Megafon SIM card. The alarm doubles if a mobile bank is connected to the SIM card or there is a large amount of money on it. In such a situation, you urgently need to call numbers 0500 (from a Megafon cell phone) or 8 (800) 550 0500 and block the card. Getting your old number after losing your card is not that difficult. The registration procedure is similar to previous measures to restore the number.

Are contacts, deleted SMS and traffic restored?

If the SIM card is not lost, before replacing it, it is recommended to first save all the contacts on it in the phone’s memory. If this is not done, then all numbers will be lost after changing the card, and it will be impossible to restore the address book. All messages remaining on the old SIM will also be lost.

The customer service often receives complaints that after the SIM card is restored, no SMS messages are received - Megafon or another operator is not to blame for this situation. Typically, the limitation in the operation of the SMS service is temporary and is associated with the technical features of the operator’s equipment. Full functionality is restored within 24 hours.

Sources:

• https://megafonme.ru/kak-vosstanovit-sim-kartu/
• https://infomegafon.ru/chastye-voprosy/vosstanovlenie-sim-karty-megafon
• https://sovets24.ru/752-kak-vosstanovit-simku-megafon.html
• https://SetiGid.ru/vosstanovit-sim-kartu-megafon.html