Today, the times are such that people constantly need to be on the move. Many people travel, leave home, go on a picnic, to nature, or to places where there is no mobile connection or it is unstable. But at these moments, perhaps there should be an important incoming call that cannot be missed. It is for such situations that many cellular communication companies provide additional features for use, which allow you to stay in touch anywhere, at any time.
The MegaFon company has a similar one. This is an expanded version of the standard option, which includes several easy tasks at once. The option is made from collecting several functions from the operator. These features include "I'm online", standard, and simple voicemail capabilities. Using the service in question, all subscribers will be given the opportunity to find out who called Megafon when the phone was out of coverage area, and it will also be possible to view the voice messages left.
This service allows you to leave a notification if the client’s phone is out of coverage; people who call will also receive a message when the subscriber appears online. The subscriber himself also receives a notification with the number and time of the incoming call.
Description on Megafon
An option from Megafon called “Who called” is available to every subscriber. The connected tariff plan does not affect this. Its use requires payment of a subscription fee - 60 kopecks, once a day. There is no charge for activation. The service is needed in the following situations:
- If the subscriber is in an area where the network signal is not available.
- If an operator's client needs to turn off the phone during important meetings.
- If the subscriber is talking on the phone and cannot receive the call.
- If a person is on an airplane or the battery is low.
It is important to know that the option only works in your region; it does not work outside of it. After appearing on the network, all information about calls will be received in the form of a notification. Here you can see what number the call was from and find out the time of the call. Also, under the terms of the option, listening to voice messages is available. They are stored for one day.
Offer a new tariff
Quite often people call from MegaFon numbers offering to switch to a new tariff plan. Sometimes in this way they offer profitable hidden tariffs that are inaccessible to ordinary people.
Non-public tariffs are usually offered to those customers who spend a lot of money on communication services, as well as to those who, for some reason, are going to switch to another operator. This tariff plan includes a large range of services at a fairly attractive price. This often includes unlimited calls within your region and unlimited internet.
But here it is worth considering one nuance: having switched to a new tariff, in most cases it is no longer possible to return to the old offer, especially if this tariff plan is archived. And it’s no secret that most of the archived tariffs are more profitable for subscribers.
Before switching to a new tariff package, you should think carefully about everything. In some cases, new tariffs allow you to profitably use communication services only for a limited time.
Methods to disable the service
To disable “Who Called” there are several ways. All of them are effective and you can use any of them. Let's look at it in detail.
Mobile application "My Megafon"
The mobile application from the Megafon operator practically copies “LK”. It is designed specifically for phones. The algorithm for deactivating services is no different from the computer version of the “Personal Account”. The procedure is exactly the same as described above. The program is lightweight and completely free. The utility is designed for devices running Android, IOS, and Windows Phone. In the application you can carry out all the necessary operations.
USSD command
This disconnect method is the simplest. You don't need an Internet connection to use it. You need to dial the combination on your smartphone screen: *581*3# and press call. After 1-2 minutes you will receive a message about deactivating the option.
Voice menu
You can disable an unnecessary option by using the voice menu service. You should send the operator a command in the following format from your phone: *105# and the call key. Afterwards, the subscriber is taken to a menu where he must follow the prompts of the automatic informant and press the appropriate buttons.
Call to operator
You can always call 0500 and ask the operator to deactivate the “Who called” option. But the lines are often overloaded, and you will have to wait a long time to connect with a specialist. Of course, the service will be deactivated, but this method is rather uncomfortable. Please note that after contacting the operator, you will need to go through identification by providing your passport details.
Official website of the company
You can disable “Who called” by using the official Megafon website. You need to log in to the resource and log in. Next, you need to carry out simple manipulations, no different from deactivation.
Connecting the service
If you need to restore the functionality of the option, you can do this using the same methods as those used to disable it:
- Use "LK" or an application for mobile devices.
- Activate the service using the voice menu: *105# and call.
- Call the operator: 0500 and ask for connection.
- Visit the office.
Remember, if you contact the service center, you must have your passport with you, otherwise the consultants will refuse to activate the option.
More details about the service
This option from MegaFon is available to all users of the company, regardless of the tariff plan used. To use the service, subscribers will need to pay a subscription fee. It is written off on a daily basis in the amount of 60 kopecks. It should also be noted that you do not need to pay for the connection.
Good news will be a promotional offer from the operator for subscribers who use tariffs from the “All Inclusive” line. Until the beginning of September 2021 it will be provided free of charge. Other clients will need to pay a subscription fee.
It is also worth noting that using the option it is possible to listen to voice recordings made by other people. If there are any, you need to dial 0525 from your mobile phone. Calls to this number are free if the client is on the home network.
Customers who want to activate the option should be aware that it does not apply outside the region. Accordingly, it does not work in roaming. You also need to know that when listening to voicemail, the operator can add an advertising alert.
All information that was available during the client’s absence from the network will come from the operator in the form of a text message. The body of the letter will contain information about how many times the call was made, from what phone number and at what time. Also, if a voice notification is left, the client will also receive a message. You can listen to it by calling the phone number indicated in the SMS; it is short and looks like 0525. All messages on this phone number will be saved throughout the day. Calls to phone 0525 outside the home network are made according to the tariff plan.
What is this?
Every day, Megafon subscribers have to deal with calls from acquaintances, friends, advertising calls, or incoming calls from scammers.
When an unknown number appears on the mobile phone screen, we cannot trust the word of the person we are talking to when answering. provides us with the opportunity to understand even before answering who is dialing our number and for what purpose. Information about the number is displayed in the PUSH notification. The database contains a large number of numbers of advertising companies, stores, commercial organizations and even scammers. If you activate the service, you will get the opportunity to block not only SPAM and offers that are not of interest to you, but also potentially dangerous numbers. For those who often encounter these types of calls, Megafon recommends enabling this option.
In fact, the description from “I Know Who’s Calling” for a particular number is not always displayed. Since people and organizations often change them, knowing that the numbers can be tracked and added to such databases. This feature is paid. Every day an amount of 2.5 rubles
.
How to enable the option
The “Who called +” service will be activated automatically, but only if the tariff plan supports this service. To enable the function yourself, you do not need to pay anything.
To activate, use any of the convenient activation methods:
- The simplest method of activating the option is to use a service combination. To do this, you need to dial *581*1# on your phone, after entering you should press the call button. Then the request will be sent for processing, and after that the service will be activated. Subscribers are notified of successful activation via an incoming message.
- The operator also provides the opportunity to activate the service through a self-service center, in other words, you will need to go to your personal account on the MegaFon website. In this case, you need to go through a short registration and receive an access password. Then log in and in the c tab.
- In addition, connection is also possible with outside help, that is, with the help of company employees. To do this, you need to call the MegaFon hotline at 0500 and ask the operator to activate the service. You can also go to the nearest branded communication store, where specialists will be able to connect the option. Both methods will require identification documents. You also need to know the code word when calling the hotline operator.
Who can use
“They called me s” is automatically connected to all subscribers of the Megafon network. But there is a small circle of users to whom the service cannot be connected. The exceptions are those with the following options:
- “Who called+”;
- "All inclusive";
- tariff plan for Internet use;
- corporate numbers.
The service will be available to these subscribers only if they connect independently. Moreover, “Who Called+” users will have to turn it off first. This will be a rational decision, since the main functions of this paid option are also available in “They called me.” Pure savings from a financial perspective.
How to disable the “Who called+” service on Megafon?
If the “Who Called +” service is no longer needed, then you can easily deactivate it. There are also several convenient ways to do this:
- Use the service combination *581*3#. After dialing it, you need to make a call and the option will be disabled.
- You can also use your personal account on the company website to disable it.
- You can disable the function with the help of MegaFon communications workers. As is the case with the connection.
Finally, it should be noted that the information presented is relevant for residents of Moscow and the Moscow region. For people in other regions, it is better to find out the payment for the service in company stores or from the telecom operator MegaFon. You can also go to the company’s website for detailed data.
Advantages
“Who called” is a simple option that is automatically enabled on some tariff plans . It extends its effect in different cases:
- did not get through because the dialed interlocutor was busy talking to another number;
- communication problems>;
- the subscriber cannot pick up the phone because the device is turned off .
The “They called me S” option has distinctive features, and it cannot be activated on some tariffs.
Important information about the option posted on the Megafon website.
General information about
The activated “Who called” option gives the Megafon client the opportunity to find out from which numbers calls were made while he was talking on another line, was out of reach, or his phone was turned off. The data is received via a message that details:
- Number of calls made.
- Caller's phone number.
- Last call time.
In addition, information can be listened to through the voice message service. The subscriber's personal mailbox is available at 0525.
Among the main features are:
- The option works 24 hours a day until disabled.
- Megafon has the right to independently disable the service if the client does not replenish the balance in a timely manner or if a decision is made to completely liquidate it.
- The cost per minute of a call to the short number 0525 is 0 rubles.
- You can only listen to voice messages that were sent to the subscriber in the last 24 hours. All others are deleted automatically.
- The provision of the service is limited while the subscriber is roaming.
- The system stores no more than 10 messages.
A notification in the form of SMS will be sent to the subscriber that a voice message has been left. It will indicate the number of messages, the phone number of the caller and the number by which you can listen to its content.
Reporting a debt
The reason for the call from the technical support service may be the subscriber’s large debt. In this case, the consultant reminds you within what time frame the debt must be repaid in order to continue using communication services.
If a person has activated the service with the promised payment, then he can use communication services for 1-3 days from the moment of connection, after which he must not only pay the debt, but also pay off the interest for using the option. VIP clients can activate deferred payment for up to 7 days. Calls reminding you to make a payment usually arrive one day before the deadline for repaying the debt.
It is worth considering that the deferred payment option cannot be activated again until the previous debt is fully repaid.
Cost of use
Activating the “Who called” option is completely free. In the future, the company will deduct a daily subscription fee of 1.5 rubles from the subscriber’s account. As a result, the monthly cost of the service is about 45 rubles per month. The price for using the option is unchanged in all regions of Russia.
Note! The option is not compatible with some tariffs and services. You can check the availability of its connection in the subscriber’s Personal Account.
How to disable
Megafon offers several convenient ways to disable the “Who called” option:
- Using USSD command.
- In your Personal Account.
Any subscriber has the right to independently choose the method of deactivating the subscription, based on their own preferences.
Method 1 – USSD command
To disable the option using the USSD command, perform the following series of actions:
- Dial the number combination *581*3# on your device.
- Press call.
- A menu will appear on the smartphone screen, select “Disable” by sending the corresponding number.
- Receive confirmation of service deactivation.
The latter will come in the form of an SMS message. The service ceases to operate immediately.
Method 2 – in your Personal Account
It is possible to disable it in the subscriber's Personal Account on the official Megafon website. This is done according to the following instructions:
- Open the Megafon website www.megafon.ru, selecting your region of residence
- In the menu, find the line “Personal Account”, click on it.
- Please login.
- In the tab.
- Find the required option in the list of connected ones
- Click the "Disconnect" button.
It is important to know! In a similar way, you can turn off the service in the proprietary mobile application from Megafon. It can be downloaded from the official store of any operating system.
Survey on communication quality
Occasionally, MegaFon subscribers receive calls from the support service to get their opinion on the quality of communication. They usually offer to rate services on a five-point scale, where one means poor quality and five means good. Based on such surveys, the mobile operator builds statistics on how many satisfied and dissatisfied subscribers there are. During the survey, you can clarify what exactly you would like to change in service.
There are actually several reasons why the MegaFon operator may call. Such calls can be intrusive, or they can come with a certain frequency. In any case, the best thing to do is pick up the phone and find out what exactly the operator needs. If we are talking about debt, then it should be paid off as soon as possible. If the operator offers to switch to another tariff, then you should first carefully study all the conditions.
How to connect
The option can be activated using one of the following schemes:
- Dial the short service combination *581*1#. The system will automatically process the request, and the option will be added to the service package. The subscriber, in turn, will receive a corresponding notification.
- Use the functionality of the online account on the Megafon portal or through an application for mobile devices. The subscriber must first register and log in.
- Use the help of an employee of PJSC MegaFon. You can call the toll-free customer support number or contact any branded salon in person. In the first case, the subscriber needs to identify his identity using a secret word, in the second - provide a passport.
If you can't turn it off
To independently disable the “Who called” option from Megafon, you can use any of the methods described above. If none of them bring the desired result, contact our customer support staff for help. You can do this as follows:
- For calls from mobile devices serviced by Megafon – 0500.
- For calls from any device – 88005000500.
- Via chat in a proprietary mobile application.
Calling the support hotline is completely free, even if made from a local device or from another cellular provider.
