Purchasing a MegaFon starter package requires performing certain steps to register a new number in the provider’s network. Most often, a newly signed subscriber does not even think about how to activate a SIM card, since the sales assistant takes on these concerns.
But there are situations when there is no urgent need to use the number, and for the time being the purchased card lies on the shelf. In order to get full access to mobile services at the right time, you need to know how to independently activate a Megafon SIM card or how to use the professional assistance of an operator for these purposes.
The provider offers to activate the Megafon SIM card in several ways and from a variety of devices.
How to register a new SIM card in the Megafon network on a phone, tablet, modem
Megafon is one of the Big Three operators and has a huge army of users who actively use phones, tablets and USB modems for work. Therefore, it is advisable to consider ways to activate a new number on these devices, especially given the significant similarity of procedures. Moreover, it is enough to activate the SIM card on the phone and then place it in the wireless module to avoid going through a separate card registration procedure.
The SIM card software provides for automatic registration of the number on the network after the first call or Internet connection (for a modem).
If this does not happen, you must use one of the activation options below.
Through another activated number
If you have the opportunity to use another cell phone with an active card, the question of how to activate a MegaFon SIM card can be resolved quite easily. You can use the USSD command or dial the short number 0500 (contact with the operator).
After the information that the answering machine announces, you need to press “0” and you will be connected directly to an operator who will help out in solving your problem.
Activating a Megafon card on your phone
Most often, Megafon SIM cards are activated on the phone. Therefore, first of all, we will consider ways to register a new number for this type of mobile device.
Before you choose the appropriate option for activating a SIM on your phone, keep in mind that the waiting period for network registration of a number can take up to 3 days. This is an exceptional case; usually activation occurs almost immediately after concluding an agreement with the provider.
So, you can activate a new Megafon SIM card on your phone in the following ways.
Sending a USSD request
It is convenient to activate the Megafon card yourself using a short USSD request *121* PUK code of the new SIM card* activated subscriber number#.
Users often have difficulty specifying their personal unlock key (PAC code). This unique SIM card identifier is indicated both on the surface of the plastic carrier to which the card was originally attached, and in the accompanying documents. Here you can also find the digital combination of the telephone number.
It is important to know here that it does not matter at all from which Megafon phone the USSD command is sent, the main thing is that the request contains the PUK code and the number of the new SIM card.
Registration in the service guide environment
Megafon's personal account is a special online self-service service that allows the subscriber to change number settings, top up the balance, control expenses, transfer money between phones, etc. without outside help.
To authorize your personal client page, you need to go to the official Megafon website and go through a simple registration.
It is important to know here that since user registration in the service guide is carried out by phone number, this implies automatic activation of the SIM card after filling out the registration form and sending a request for a password.
Call the customer support center
Subscribers can always resolve many functional and organizational issues with the help of 24-hour support from the Megafon contact center. To do this, just call the toll-free number 88003330550 and voice the existing problem. This option for activating a new number will require the subscriber to provide passport data to confirm rights to the SIM card.
Visit to Megafon office
The undeniable advantage of contacting a Megafon branded communication salon is the prompt solution to problems of any kind. Office staff are always ready to come to the rescue of their clients and provide comprehensive assistance in activating the SIM card. Here it is important not to forget to take your passport with you, which will confirm that the number is registered in your name. Otherwise, the provider’s specialist has the right to refuse this type of service.
Pin code, PUK codes for what and where to find them
PIN codes and Pak codes are located on the back of the card to which the SIM card is attached. Megafon produces SIM cards with PIN 1 and PUK1 codes, but they are also available with PIN 2 and PUK2.
PIN 1 is needed to identify the phone user. It is requested by the system every time after rebooting or turning on the phone. If you forget it and enter it incorrectly three times, the SIM card will be blocked. To unlock it, use PUK1 - an anti-lock key. You need to enter the following characters: **05*PUK1*newPIN1*newPIN1# “Call”.
PIN 2 is access to special phone features. For example, it allows you to track the cost of calls and block some phone settings. You can also use it to set up children's mode - calls are made only to a specific specified phone number.
If PIN 2 was entered incorrectly three times and the phone is blocked, then you need to use a combination of numbers with PUK2 to unlock it: **042*previous PIN 2*previous PIN 2# “Call”.
Activating SIM Megafon on a tablet
To register a card online using a tablet computer, you can use any of the methods described above.
An exception is the activation of the Megafon card on some Internet tablets manufactured by Apple (iPad).
To activate a SIM card on an iPad you need to:
- install a SIM card in iPad;
- turn on the tablet;
- connect the device to a computer with Internet access;
- register in the iTunes application.
As a result of these simple steps, the SIM card will be activated and ready for full use.
All methods of registering a SIM card upon purchase
If you become the owner of a new number from Megafon, then simply inserting a card into the slot is not enough to register it on the network. Authorization will be required, which usually takes a couple of minutes and is performed with simple steps to choose from:
- Make a call to any number.
- Dial the USSD command to check your balance – *100#call.
After performing any of these operations, a few minutes later a message from Megafon arrives on your phone: “Your card has been activated.” After this, the number can be used, and the SIM card is considered registered on the network. In addition, there are other ways to activate the card:
- Using special USSD requests.
- Contacting customer support.
- Mobile application "Megafon".
- Any company office.
The method suitable for a particular case is selected individually, based on the preferences of the Megafon network user.
Activating SIM card Megafon on a USB modem
Mobile operator Megafon has implemented a separate algorithm for activating the card directly on the USB modem. To do this, you need to connect the wireless module to the PC, monitor the installation of the software and, after waiting for the installation to complete, open the lk.megafon.ru page in your browser (login form for your Personal Account).
In the form that opens, you need to enter a new subscriber number and PUK code of the SIM card, which is indicated on the packaging and in the documentation. After completing the registration procedure, the number begins to be perceived by the system as activated.
We have already mentioned that for the SIM card that will be used on the modem, you can use preliminary activation using your phone.
Where can I buy a Megafon starter pack?
You can purchase an operator’s tariff plan through a developed network of partners, both in branded communication stores or online stores, and on additional sites:
- Ribbon.
- Loyal.
- Bristol.
- Eka.
- Online Trade.
- DNS.
- Citylink.
- M Video.
- El Dorado.
- Yandex Shop.
The full list of addresses where you can buy a Megafon SIM card can be found here: https://moscow.megafon.ru/help/offices/#offices.
Method number 4. Key combination
The SIM card is activated by pressing the key combination *121*PUK code*Your phone number# and the “call” button. This must be done after you have inserted the SIM card, turned on the phone and entered the PIN code.
Please note that the combination contains a PAC code, not a PIN. The PACK code can be found on the plastic card where the SIM card was previously attached, under a special protective coating. It needs to be erased with a coin. Some people do this with their fingernails, but you have to be very careful. Please note that your current phone number is written on the same card.
Automatic activation
When purchasing a SIM card, an agreement is concluded between the client and the mobile operator and signed bilaterally. Then the employee of the Megafon branch enters the SIM card number into the database, after which it will be activated within 24 hours.
Automatic activation of a SIM card from this operator occurs within three days after purchase. This usually takes no more than an hour, but Megafon warns that you should wait three days before you panic.
There is a certain procedure that every newly-made owner of Megafon performs:
- Inserting the purchased SIM card into the device (phone or tablet).
- Filling out the contract in two copies. It talks about all the responsibilities and conditions for providing communications, both operator and client. Since it is advisable to purchase a SIM card only in stores, the seller must provide you with the form and advice on how to fill it out.
- You and the sales consultant sign an agreement, each takes one of the copies. In the future, your data specified in it can be used by the operator for purposes that are safe for you. Mainly for the sake of advertising.
- Then you choose a tariff plan. If you cannot do this while you are in the communication salon (you haven’t decided or were in a hurry), you can dial the code *168# and the call key on the phone screen at any time and anywhere. A menu with information about all tariffs will be displayed on the screen. All that remains is to choose the right one.
- The final stage is replenishing your account. 100 rubles is enough.
Login to your MegaFon personal account by phone number
If you do not currently have the opportunity to use your account via a PC or install an application, you have another login method available to you, for which you need to use a special number. Dial *105# and make a call, after which you will see the USSD menu on the screen. Now use all available functions from this menu.
Note that to use this menu and control you must enter a request. So to activate the option, tariff and other functions, dial the required code. This menu is free to use.
Also dial 0505 and call. This is an analogue of the USSD service. The only difference is that it already has votes. Listen to the informant and follow the instructions, or rather, select the necessary items by pressing the appropriate numbers.
Setting up automatic account login
To avoid having to specify your login and password all the time, it is recommended to connect . To do this, you must first log in to your account and go to the “Login Settings” section. This option can be activated if you use a smartphone, tablet or computer with an operator SIM card to enter your account, as well as devices that are connected to the Internet using a modem or Megafon router.
It is worth noting that after enabling the “Auto Login” option, if a password is not set on Wi-fi, any stranger can easily enter your page.
Customer Support Center
If the service guide and USSD did not help or you cannot use them, contact technical support for assistance to activate the SIM. Dial the single hotline number 0500 or 88003330500. Wait for a response from the consultant or press the “0” key. Tell the specialist the problem that has arisen and provide personal information, as well as passport data. If the action is successful, you will receive a notification from the operator.
The cost of a call is zero rubles within the home region. Beyond its borders, abroad and when traveling within Russia, prices depend on the conditions of intercity and international roaming, as well as the current tariff plan.
You can contact the call center using absolutely any SIM card and an optional Megaphone, call 8-800-550-05-00 or short number 0500. It’s free.
Explain to the employee what the problem is, be sure to mention:
- communication salon and date of purchase of the SIM card;
- your phone number;
- name of the owner of the contract.
The issue of activating the SIM card should be within a few minutes after you are connected to technical support.
Via USSD command
To use this method, you need a second mobile phone. To complete the activation procedure you must:
- Enable tone mode on the second mobile;
- Dial the combination *121*ХХХХ#, then click on the call, where ХХХХ is the puk code of the activated SIM card.
Simka will become active throughout the day.
If activation does not occur automatically, configure the card operation yourself. Use the USSD short command service. Dial the sequence *121*PUK key*subscriber contact number# and make a call. Numbers are entered without indicating “7” at the beginning.
Attention! The PUK code is indicated along with the documentation for the SIM card.
The procedure is free of charge. You should be aware that not all smartphone models can activate a SIM using USSD control. In this case, use another method.
How to find out and change the tariff
After logging into MegaFon’s Personal Account, which is done using your mobile number and password, you need to open the “Tariffs” section. Here you can see which tariff plan is currently connected, and also switch to another tariff.
To switch to another tariff, you must activate the “Change” tab. From the available options, select the most suitable offer and confirm your actions by clicking on the “Go” button. The subscriber will be notified about the connection of a new product via SMS message. Usually this procedure is carried out within 24 hours.
The easiest way (besides information through your Personal Account) to find out your tariff is to dial the free command *105*3#.
Restoring a blocked number
Problems with activating a new Megafon SIM card may arise if the subscriber does not immediately start using it after purchase. According to the service agreement, a number from which no paid actions are performed within 90 days is blocked. First to “check”; it takes up to 1–3 months. Then - finally, that is, the phone ceases to belong to the client and ends up in a “sump”, and eventually goes on sale again.
Advice!
You can find out if restoration is available by sending an SMS to 0500 with the text “Owner Full Name Number” (“+79301234567 Ivanov Ivan Ivanovich”). The answer will be positive if the phone still belongs to the subscriber.
To activate such a SIM card, you must personally visit the Megafon sales office:
- During the “check” period, it is enough to remove the block on your passport.
- If the number no longer belongs to the subscriber, but is not yet for sale (in the “sump”), you need to write an application for restoration and receive a new SIM card to replace it. It will become active within 10 days.
- If the phone goes on sale, but the subscriber needs it (for example, bank cards are linked to it), there is only one option - buy it again. A Megafon consultant will tell you where and how to do this.
How to log into Megafon personal account for corporate clients
Authorization for corporate clients also operates according to the “login-password” scheme, but it is more difficult for them to obtain a combination to log in. You won’t be able to log into Megafon’s personal account using your phone number, and only existing corporate clients will be able to log in. Individual entrepreneurs, notaries and lawyers can obtain this status, and only 1 number will be provided for use.
Note! Corporate clients do not automatically receive access to their personal account. A legal entity that wants to use Megafon’s personal account must send an application:
- By e-mail;
- To the office of the communication provider.
Email is indicated for legal entities from Moscow (msk). For the Volga region, Astrakhan and other regions of Russia, mail addresses with the appropriate prefix will be valid, taking into account the region. You can find the exact address under the block to authorize the desired region.
The application form can be downloaded from the official website; a link to the document is located under the authorization block.
In order to access the profile of a corporate client, the subscriber needs to:
- Go to the provider’s page, after which the site for individuals will automatically open.
- Click the “menu” button in the upper right corner next to the button to enter the Personal Account for individuals.
- Select the “Individuals” block in the side menu.
- Select the “Business” section or immediately follow the link moscow.megafon.ru/corporate.
- In the upper right corner there is a “Personal Account” button. You need to click it to go to the authorization page - center.b2blk.megafon.ru/b2b/login.
- Specify login and password.
To enter your personal account, data, including login, is requested from the provider.
