Mobile operators have taken care of the security of the owners' phone numbers. This protection is implemented through special codes - PIN and PUK; without knowing them, the number cannot be used. We'll tell you how to find out the pin code of a Beeline SIM card, where to look for this information, and what to do if the data is lost or forgotten.
MTS standard PIN code
Why do you need a pin code? It appeared at the dawn of mobile communication services in our country. Previously, phones did not have a way to block access to unauthorized persons. That is, there were no passwords, graphic keys, fingerprint or facial scanners.
Many devices did not start at all without a SIM card. Also, a number of devices supported linking a SIM card to the device. Therefore, the pin became a universal way to protect the phone.
There used to be PIN2. It was used to access certain communication services and settings on the phone. But over time, it was no longer necessary. Therefore, companies do not set PIN2 for new SIM cards.
Reset a forgotten PIN using third-party apps
Recovery TWRP will help you unlock a forgotten pattern or pin. The program is downloaded from the official developer page. The software helps you reset your phone to factory settings and edit partitions:
- Install the application on the computer.
- Connect the smartphone via a cable to the PC. The autoloader does not always work, so we recommend starting the program manually.
- In the software window, select the “Reset PIN code” menu.
- The device is rebooted.
The software interface is in English, but intuitive. If knowledge is not enough, then Google translator is opened in the second window. To prevent data from being lost from the memory card and SIM card during experiments, we recommend removing the drive from the device. The Dr.fone toolkit application has a similar operating principle:
- The software is downloaded from the developer's page.
- Install the software on the computer.
- Launch the program.
- The smartphone is connected to the PC using a USB cable.
- The text “Unlock” appears on the screen and the inscription is activated.
- The device goes into recovery mode.
- Once data recovery is complete, the device reboots without prompting for a password.
Why do you need a PIN code today?
- It allows you to protect the SIM card from access by unauthorized persons.
- If you lose your SIM card, no one will be able to use it.
- You can improve the security of your phone.
Most modern smartphones have a fingerprint or face scanner. Also, SIM cards are placed in special trays that are difficult to remove without a special paperclip. Therefore, the likelihood of losing your SIM card is minimal.
Therefore, there is no particular need for a PIN code now. Of course, it protects the SIM card, but when it is turned on, the process of starting the device and rebooting it becomes more complicated. Therefore, most people have long abandoned the use of PINs.
How to find out the PIN code of an MTS SIM card? In Russia, the company sets a standard PIN for all new SIM cards – 1111.
Check the pin on the plastic carrier on which the SIM card was supplied. The operator indicates codes in special fields. All that remains is to find the holder if you have not already thrown it away.
Did you change your pin after activating your SIM card? Then it is impossible to recognize him. The code is registered exclusively on the SIM card and is not sent to the operator’s databases. It is recommended to write down a new pin.
Is it possible to change the PAC code?
Many subscribers, when purchasing a SIM card, rush to change the PIN code to a more memorable one in order to minimize the possibility of incorrect entry. If a subscriber is faced with the problem of entering the PIN code incorrectly, and has unlocked the SIM card using a PAK code, he will want to change the PAK to a more convenient one. Is it possible to do this?
The mobile operator does not provide the opportunity to replace the PAK code with a more convenient one. If the subscriber has entered the eight-digit code incorrectly 10 times, it will not be possible to unlock the SIM card. In this case, there is 1 way out - get a duplicate SIM card at the subscriber service center.
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How to find out the PIN code of an MTS SIM card if you have forgotten?
What should you do if the system asks for a code and you don’t remember it? Initially, try to enter the default MTS pin code - 1111. If it does not work, then the pin can be considered lost and cannot be restored.
How can I access my SIM card now? For recovery, the operator has provided a PUK code. After three attempts to enter the PIN, the system will ask you to enter the PUK for confirmation.
The pack code is individual. During manufacturing, it is assigned to each SIM card and written on a plastic holder. The pack cannot be changed, it is generated only once.
Therefore, you need to find a plastic carrier. Enter the code from the box labeled “PUK” and confirm it. If the password is correct, the system will prompt you to specify a new pin and the owner will have access to the card.
Lost your plastic PUK holder? You can try contacting the contact center and providing personal identification information. But it’s not a fact that a specialist will be able to help you over the phone and give you the pack code.
In some cases, you have to personally visit the MTS salon. The company has created a huge network of offices in various cities. Go to the official website of the operator and study the map of salons, select the nearest one.
Unlock methods
You can clarify the PUK code as follows:
- Looking at the documents for the SIM card;
- By calling the help desk;
- By contacting the operator's office.
Other methods don't work.
A subscriber's number may be blocked for the following reasons:
- Incorrectly entered PIN code or PUK code;
- Large debt on the balance sheet;
- Long-term non-use of the SIM card;
- Voluntary number blocking.
If your SIM card is blocked for one of the reasons listed, then you can unlock your Tele2 SIM card using the methods described below. In some cases, the unlocking methods are similar to each other.
After you have purchased a SIM card at the Tele2 office, you must activate it. To activate, you must insert the SIM card into the phone and enter the PIN code indicated on the plastic in which the new SIM card was located.
If you entered the wrong PIN code three times, your mobile device will ask you to enter a PUK code to restore access. The second type of code is used quite rarely, and therefore not all subscribers even know about its existence. However, if you pick up the plastic carrier to which the new SIM card was attached and look closely, you will see both codes.
The PUK code is less popular, since its entry is only necessary if the PIN code is entered incorrectly 3 times in a row. This is a kind of additional code for unlocking/restoring a SIM card of any operator, including the Tele2 network.
But what to do in cases where the plastic carrier with the codes is lost or you threw it away by mistake? This does not mean that you will have to change your number. To restore a SIM card, just contact the company’s customer technical support and voice your problem to the operator. The specialist will ask you to provide your passport details, after which he will give you a new PIN code.
If the SIM card you are using is registered to another person, then you need to personally contact one of the Tele2 offices together with the owner of this SIM card. Don't forget to take your passports. After the owner provides a passport and thereby confirms that the SIM card is indeed registered in his name, you can re-register, and here you will also need your passport.
Having re-registered the number, a Tele2 employee will help you solve the problem of restoring the PIN/PUK code, and if a similar problem arises again, you will not have to contact the previous owner. If you wish, you may not re-register, then the owner of the number must independently ask a specialist to restore the PIN/PUK code.
In most cases, Tele2 customers can solve a similar problem without leaving home by phone. But if it was not possible to confirm your identity, for example, the data provided does not match, you will have to personally contact the Tele2 office.
A subscriber can voluntarily block a number in case of loss of the phone or the SIM card itself, as well as in the event of the theft of a mobile device in which the SIM card was located. In this case, you can contact any Tele2 office. The staff will ask you for your passport to verify that you are the owner of the number. After that, you will be reissued a new SIM card, but with the same number.
The recovery procedure is completed in a few minutes. The service is provided free of charge. The employee will ask you to pay 50 rubles, however, this amount will be returned to your balance. This is necessary to activate the new SIM card.
Thus, in case of voluntary blocking, you can unlock the SIM card in three ways:
- Through the Tele2 contact center,
- In the Tele2 office,
- In your Personal Account.
Sim is blocked, determine why this happened:
- Debt on the account. The operator does not provide loans to individuals (with the exception of corporate clients). A negative balance is allowed up to minus two rubles. You remain in touch with a zero balance, but if you don’t make a payment within 180 days, your SIM card will be disconnected.
- Didn't use a SIM card. Tele2 will automatically block the subscriber's number after 180 days if during this period a zero balance is maintained and no payments are made.
- Sim is lost or damaged. There are two possible scenarios: the subscriber notified the operator about the loss and ordered a blocking service, or the phone stopped detecting it due to damage.
- The PIN code was entered incorrectly. Sim data protection is the same for operators. Entering the code incorrectly three times will result in blocking.
- The PUK code was entered incorrectly. When trying to unlock the SIM card on their own, the subscriber entered the wrong combination of numbers ten times and the card was blocked.
Read about operators: How to activate a Tele2 SIM card
There are no other reasons for blocking. Have you decided which one is yours? Now let's figure out how to unlock Sim in each individual case.
In the first option, if you have debt, top up your balance. Tele2 has the following rules for this occasion:
- if within 120 days the subscriber does not make expense transactions (calls, messages, Internet), then from the 121st day 3 rubles will automatically be debited from the account daily;
- as soon as the balance reaches zero and payment is not received, the countdown of 180 days for non-use of the SIM card begins;
- If you do not make a payment within six months, the number will be blocked.
So we come to the second option. How to unlock a Tele2 SIM card if it has not been used?
After blocking, this number is re-released for sale after the scheduled time, and by the time you want to restore it, it may belong to another subscriber. You have the right to write an application for SIM restoration; it will be reviewed within three working days; if the number is not occupied, it will be returned to you at the cost of a new set.
The third option is the card is lost or damaged. In both cases the recovery process is the same. The SIM owner and no one else personally contacts the operator’s sales office with a passport and writes an application to unblock or replace the card. The last two reasons require detailed consideration and are included in a separate chapter.
The required eight digits of the code can be obtained in two ways:
- personal appeal from the owner to the official point of sale;
- contacting the support hotline operator;
How to unlock a SIM card when the PUK code was entered incorrectly ten times? Contact the Tele2 customer service department and they will replace it for you free of charge.
Not only the PIN code is indicated there, but also the very first, original pack.
If you cannot find a plastic base, you can try to look at the contract with the operator for the provision of communication services. Often the necessary information is also written there.
But if it is not there, then there is only one option left - to restore the lost code.
It is there that the four numbers required for unlocking are written down.
But this is only possible if this code has never been changed by the subscriber. If it was changed and forgotten, then, unfortunately, it can no longer be recognized, but only changed using PUK.
To do this, enter **PUK code*new PIN*PIN# and “call button” on your phone.
What to do if the code is forgotten? In this case, you can enter it incorrectly several times and then the SIM card will ask for another password - PAK. And, as already described above, it can be recognized very easily, and in several ways. Most importantly, do not try to enter it at random - it is almost impossible to enter forgotten correct numbers.
Pak-code was created primarily in order to save the data stored on your SIM card from strangers. The abbreviation puk-code contains a combination that consists of eight numbers that are tied directly to your SIM card. You should not frantically try to enter the puk code in the hope of remembering it, since after you enter it incorrectly 10 times, it will be impossible to restore the SIM card.
If you were unable to find a card that contains information about the puk code, then there are several options to restore this code.
The Tele2 operator offers several well-thought-out network unlocking algorithms while preserving the package of previously connected options. Users also have access to the reverse service of voluntarily blocking a number. A knowledgeable subscriber should always be ready to deactivate the phone in the event of its loss (missing) or if it is necessary to travel for a long time outside the home region (abroad).
At the same time, you shouldn’t just keep the card in reserve. If the number has not been used for more than 4 months, the operator has the right to put it on free sale by re-issuing the starter package.
Read about operators: How to find out who your Tele2 mobile phone number is registered to
When deciding what to do with a blocked SIM card, pay attention to the following recovery methods.
Forgot your PIN code or entered it carelessly? These are common reasons for SIM card deactivation. If you enter the PIN code incorrectly 3 times in a row, in order to be able to use the number further, you need to use the PAC unlock code or, as it may also be called, PUK code.
How to remove the PIN code from an MTS SIM card?
So, if you have forgotten the PIN code of your MTS SIM card, you will have to restore access through PUK. If you also do not have a pack code, then you need to call the contact center or come to the nearest company office.
But how to remove the pin so that it does not interfere with using the phone? Let us make a reservation that the scheme is somewhat different on different operating systems and shells. But the logic for arranging sections in the settings is similar.
You need:
- Open settings.
- Find the “Security” item.
- Select the “SIM card blocking” section.
- Press the switch to deactivate.
- Enter your PIN to confirm the action.
This is a fairly simple way to disable a pin code. The phone will no longer prompt you for it on startup or reboot.
How to unlock Miui phone via Mi account
If the user was not lazy and linked the device to a Mi account, then access will help to open a Mi account. The cloud service is similar in function to Google: the owner resets the password and sets new parameters for unlocking. The method works in cases where a person can check letters in the email specified during registration:
- Using a browser on a PC, go to the manufacturer’s website.
- Select the “Forgot password” option. The mode is located above the “Login” button and to the right of the account creation menu.
- A code is sent to the user's email. The combination of characters is entered in a special browser window.
- If the email has not arrived, we recommend checking your Spam folder. The request can be repeated only after 5 minutes.
- In your personal account settings, set a new password. The combination is used to unlock the phone.
The method only works with an active Mi account linked. We recommend creating a Mi account after purchasing a smartphone. The procedure will take no more than 10 minutes, but the owner will have access to the full capabilities of the cloud service. The service can be connected to both an email and a SIM card number. Online consultation is carried out from your personal account on the website.
In a serious situation, you can write to the manufacturer by email. The text of the letter in English describes the problem. The application is considered from 72 hours to 3 weeks.
How to put a PIN code on an MTS SIM card?
You can set a pin code using a similar scheme:
- Open settings.
- Find the “Security” section in them.
- Go to “SIM card blocking”.
- Click on the switch to activate.
- Enter your pin to confirm.
- Now, when starting, the device will ask for a code.
In practice, there is no urgent need for a pin. Your phone is fully protected by a fingerprint scanner. The pin only protects the SIM card from third-party access. It will be relevant if various services, bank cards, etc. are linked to your SIM card.
How to unlock your phone using flashing
A radical, but quite effective method that helps to unblock an Alcatel smartphone. It works if the user has forgotten the password, pattern, and Google account information. Of course, this method of gaining access has its drawbacks, but we’ll talk about them a little later.
For now, let's focus on what is needed to flash the device. Since the smartphone is locked, it will not be possible to install a new version of the operating system using standard means. You'll have to turn to the computer again. And here the user will have 2 options for performing the operation:
- through a special program;
- using an SD card and smartphone firmware.
We will look at both methods, but we will start in order from the first. So, you need to download the Mobile Upgrade S Gotu2 program to your computer. It is official, so there is no need to worry about the security of the device.
After installing the program, proceed as follows:
- We connect the phone to the PC via USB.
- Let's launch the program.
- Select Russian language.
- We indicate the model of your device.
- Follow the instructions that appear to download the firmware to your phone.
- Click the “Update device” button.
- Close the program after the process is completed.
Now, when the phone turns on, it will not ask you to enter a password or pattern. But here the main disadvantage of this unlocking method will come to the fore - deleting all files. Yes, flashing does delete data, so it is recommended to create a backup copy in advance. Another PC program will help with this - One Touch Center.
To create a backup you need:
- Connect your phone to your PC.
- Launch the program and select the USB connection type.
- Go to the “Backup” section and check the boxes for all files to be saved.
- Click the “Backup” button.
- Wait for the process to complete.
Only after this you should flash Alcatel. To restore a backup, you will need to launch One Touch Center again and click the “Restore” button in the backup menu.
Up to this point, we considered a way to update a smartphone using special software and a computer. In conclusion, we suggest that you familiarize yourself with the option where you only need to download the firmware file to your PC, and then proceed using the Alcatel interface.
First you need to download the update to your computer. It is recommended to use the appropriate topic on the 4PDA forum. Here you can find firmware for all Alcatel models.
Then you need to transfer the downloaded file to the SD card and insert the external drive into the smartphone. Next you just need to take a couple of simple steps:
- Turn off the phone.
- Hold the top volume rocker and power button for a few seconds.
- In the recovery menu that opens, select Russian.
- Click the “Apply update from SD card” button.
- Wait for the operation to complete.
Once completed, the phone will reboot and will no longer require a password. There is only one question left - how to get back the lost files. The answer is simple - create a backup copy in advance and restore it through the One Touch Center program.
What to do if your SIM card is blocked?
If you enter the PIN code incorrectly 3 times in a row, your SIM card will be blocked. To unlock, you must enter the PUK code. Follow the prompts on the phone screen or dial the command: **05*PUK*PIN#.
There are 10 attempts to dial the PUK code. If you enter the PUK code incorrectly all 10 times, the SIM card will be completely blocked and you will have to get a new SIM card. In this case, the phone number is saved. The cost of replacing a SIM card is 2.43 rubles (including VAT).
Order a duplicate SIM card at the Tele2 office
Let's imagine that the subscriber entered the PIN code incorrectly 3 times, after which, naturally, the card went into blocking mode. But he doesn’t have the required plastic card with the PUK code written in (many users for some reason throw them away immediately after purchase). What to do in such a situation - change the number and notify all your contacts about it? This is absolutely not comfortable and not functional, and therefore we will not consider this method.
And we will do this - we will take the original passport, visit the nearby center of the cellular company and order a duplicate of the current Tele2 card there. In this case, the old SIM card will be completely deactivated and will not be able to function.
In addition, individual communication offices provide duplicates of valid SIM cards without presenting passport data, but they will still be necessary when establishing the client’s identity in the immediate recovery operation. To do this, the subscriber needs to call service number 611, provide his own data and the ICC serial number of the SIM card, which consists of 18 different characters.
How to restore Tele2 PUK code through the service center?
In order to unlock the personal security data of a SIM card, you need to contact any branch of the Tele2 cellular company. In order for the process to go quickly and without complications, you need to carefully prepare for it. Under what conditions can you quickly unlock a SIM card:
- Unlocking a Tele 2 SIM card is possible only in the presence of the owner of the number. If for some reason he cannot come to the office, the manipulation can only be carried out with a power of attorney;
- the owner of a SIM card that has been blocked must provide identification documents.
If the owner of the SIM card is one person, and the registration was made in the name of another, the presence of both is required.
Such security measures are necessary to protect subscribers’ personal data as much as possible.
