Megaphone does not work: what is the reason for poor performance and how to solve the problem

In our time, a SIM card is an absolutely indispensable device, without which life cannot flow as usual. Every day people make hundreds of calls, send hundreds of SMS messages, and all this thanks to one small card. But sometimes problems arise that interfere with the normal use of this device. What exactly are the problems and, most importantly, how to solve them we will look at in this article.

Physical damage

A very common reason why users complain that the Megafon SIM card has stopped working is the appearance of small damage on the surface of the card.

The chip embedded in the plastic is a thin structure that can easily break.

• Remove the plastic from the slot;
• Check it for chips, cracks, scratches;
• In some cases, lightly sanding the plastic side of the card helps.

If you were unable to cope with the task yourself, go to the sales office to get a new card. The service is free and will take a few minutes.

Sometimes the phone does not see the Megafon SIM card due to internal damage to the slot. The thin frame can bend or break with the slightest pressure!

• If you find any signs of damage, contact the service center;
• If you have a dual-SIM smartphone, move the plastic to another slot;
• We recommend moving the module carefully to try to make contact.

Here it is worth giving another answer to the question why the Megafon SIM card does not work. Sometimes breakdowns are caused by simple contamination:

• Gently wipe your SIM card with a soft, dry cloth;
• Clean the slot with a thin, dry brush.

Be careful and careful when using plastic - then performance is guaranteed!

Also, perhaps the issue is not the SIM card, but a malfunction in the Megafon network and lack of communication.

Why doesn't SIM card work?

This can happen even with a new device. Before contacting a technician, it is recommended to find the cause of the malfunction.

Ways to find out the cause of the malfunction:

• The reason may be the device or the SIM card. Most users encounter this after updating their software.
• The malfunction may be hidden in the SIM card. To do this, you need to install it again and restart the phone.
• Frequently changing cards also creates a lot of problems with contacts. To correct the situation, you need to place folded paper between the battery and the SIM card. If this does not help correct the errors, then you need to use another card or phone. Sometimes nothing changes, which means it’s time to take the phone to a technician for repairs.
• If the gadget was sold by the operator, it is recommended to install the “original” SIM card there. Many of these models work only with native cards. The exception is Tele 2, where a SIM card of another operator cannot be seen in the first slot, but in the second you can use any one. If after installing another card there are no problems, then the SIM card is creating a problem. To confirm this, you need to install it in another gadget. If in this case the problem repeats, then you need to replace the SIM card.

Wrong format

Are you faced with the fact that your new Megafon SIM card is not working? Check if the correct format was selected when purchasing! Currently, users can choose from three standards:

• Mini;
• Micro;
• Nano.

Is the size too small?

• Buy a special adapter and insert the plastic into the frame;
• Contact your service center and ask for a free replacement.

Is the format too big?

• You can cut the card yourself according to the template;
• Or go to the sales office and get free help from a qualified employee.

You can find out which format is suitable for your smartphone on the manufacturer’s website or on the device box. A specialist in the sales salon will provide detailed advice.

Ways to recover a blocked number

If you have the opportunity to use another cell phone with an active card, the question of how to activate a MegaFon SIM card can be resolved quite easily. You can use the USSD command or dial the short number 0500 (contact with the operator). After the information that the answering machine announces, you need to press “0” and you will be connected directly to the operator, who will help out in solving your problem.

Read about operators: MGTS home phone: connection, tariffs and payment

Here we talked about options for activating new SIM cards.

We described how to unblock a number that was blocked voluntarily or at the will of the telecom operator in another article. And yet we decided to put a short excursion here too. These things are constantly confused, so we will not waste time and briefly describe the unlocking methods.

Important:

If you entered the wrong PIN code and the network requires you to enter a PACK code: enter it very carefully! After entering the PAK code incorrectly, it will no longer be possible to unlock the SIM card. Only replacing the SIM card at a communication store will help!

Problems with activating a new Megafon SIM card may arise if the subscriber does not immediately start using it after purchase. According to the service agreement, a number from which no paid actions are performed within 90 days is blocked. First to “check”; it takes up to 1–3 months. Then - finally, that is, the phone ceases to belong to the client and ends up in a “sump”, and eventually goes on sale again.

Advice!

You can find out if restoration is available by sending an SMS to 0500 with the text “Owner Full Name Number” (“79301234567 Ivanov Ivan Ivanovich”). The answer will be positive if the phone still belongs to the subscriber.

To activate such a SIM card, you must personally visit the Megafon sales office:

• During the “check” period, it is enough to remove the block on your passport.
• If the number no longer belongs to the subscriber, but is not yet for sale (in the “sump”), you need to write an application for restoration and receive a new SIM card to replace it. It will become active within 10 days.
• If the phone goes on sale, but the subscriber needs it (for example, bank cards are linked to it), there is only one option - buy it again. A Megafon consultant will tell you where and how to do this.

As a rule, a certain number can be purchased at any office, even if it is already packed in a box and sent to another salon or online store. If a subscriber has already purchased the phone, it will not be possible to return it.

Blocking by expiration date

Have you turned on your phone, but your Megafon SIM card is not working? Search your memory and remember how long ago you last used the card. If you have not turned on your smartphone for more than 180 days, the phone number is lost forever.

There is a possibility that you activated it yourself and forgot about it.

• Open your personal account and go to the list of connected options;
• Find the lock and disable it;
• Or contact the 0500 support service with a request for unlocking.

The phone works, but the card does not see the network? We need to discuss this in detail!

If you have problems activating your SIM card

The most popular reason why the device does not work correctly and does not connect to the network is that the SIM itself is faulty.
Let's look at the most common situations and breakdowns of equipment from the provider. If you were unable to use any of the described methods and an error keeps popping up when you try to register a purchased SIM card from the MegaFon operator, contact the Call Center at 8-800-550-05-00, selecting the information and reference service, or contact the MegaFon salon.

Important! Registration of a SIM card is considered full and unambiguous agreement with the terms of service and tariff plan.

We hope that with these instructions, even if the SIM card is not active after purchase, you will clearly know what to do.

Now you know what to do if the MegaFon SIM card does not work and there is no network - you need to contact the service office for a duplicate. At the same time, your number’s balance, tariff and service packages are fully preserved. Let's find out what to do if you arrive in any locality and find that there is no coverage of the MegaFon network. First, you should send the phone to reboot - it is quite possible that some kind of network error has occurred that is preventing the registration of the mobile phone.

If rebooting helps, that's good. But if the results are negative, you need to make sure that MegaFon has coverage in the area. In Russia there are indeed settlements where a limited number of operators operate - for example, only MTS or only Beeline. It is quite possible that you were lucky enough to get to places where there is no MegaFon network.

Now you know what to do if there is no MegaFon network - you need to check sequentially:

• Phone performance;
• SIM card performance;
• Availability of MegaFon in a particular area.

If you know for sure that there is a network here, but registration does not occur for some reason, you should go to the settings and perform a manual search - sometimes this helps if there is no network on MegaFon.

Currently, towers of the mobile operator Megafon are installed almost throughout the entire territory of the Russian Federation and even beyond its borders. It is extremely rare to find areas where there is no coating at all.

If the phone does not receive the Megafon network, then there may be several reasons for this. It is possible to say that there is no coverage in a given place only if all nearby people do not have a signal. Most often, this problem can be encountered outside the city. Sometimes, in areas that are located in lowlands, there may also be no network coverage.

Megafon towers in urban areas are built quite densely, so, as a rule, there are no problems with the signal. However, due to the large number of buildings, there may be some areas with poor coverage or no coverage at all. Concrete partitions serve as a barrier to the propagation of radio waves. In this case, it is enough to move aside about 10 meters - and there will be no problems with communication.

Currently, every mobile user knows that 3G is not only a reliable, but also a powerful source of the Internet. If the network is unstable or disappears altogether, then it is necessary to carry out diagnostics.

• Most often, when access is denied, the reason is a lack of funds in the account or an exhausted traffic limit. In order to check the status, you must execute the following commands: *558# or *105#.
• If the Megafon SIM card does not receive the 3G network while the owner is outside his region, you need to check the package settings to see if the 3G network is allowed in roaming.
• Devices equipped with two ports for SIM cards often have some technical limitations. For example, 3G or 4G support can only be implemented on one of the slots.
• And of course, you can test the device itself. To do this, it is recommended to first switch to the 2G network and check if it is functioning. After that, activate the 3G only function. Signal failures often occur when mixed mode is active.

Not long ago, users had the opportunity to connect to fourth generation networks. This option is also implemented by the mobile operator Megafon.

Your phone has stopped connecting to the network, but there were no problems before? It is necessary to understand the reasons for this failure. The fact is that 4G currently works stably only in large cities. The territories of regional centers and rural areas are at the testing stage, so in these places the signal may be either weak or completely absent.

Also, the reason that Megafon does not pick up the 4G network may be limitations of the tariff package. To do this, you need to contact a mobile phone store and activate the service.

Another reason if you cannot connect to 4G may be the technical equipment of your mobile phone. Not all devices support this technology.

Airplane mode

Often, difficulties arise due to the inattention of users - you may not have to take any measures to restore the functionality of the device.

• Swipe up or down on the screen to open Quick Settings;
• Make sure airplane mode is turned off;
• Turn it off if necessary.

Ready! Try calling or connecting to the network again.

SIM card damaged

The user may discover that the subscriber identification module has broken down: the Internet does not work, the connection level on the mobile network indicator is completely absent. The operator's client has the opportunity to purchase another SIM card with a new subscriber number or submit a request at the service center or online store of the provider to restore the SIM card with the previous phone number. It is possible to receive a duplicate card through this service if you have with you a passport confirming that you are the owner of this number.

Note! Megafon provides paid courier services for SIM delivery, including fast delivery. Indicate your personal location, view the conditions and cost of courier services through the official Megafon online resource.

Duplicating a phone number to another SIM card restores:

• Available funds in the subscriber account;
• The full amount of accumulated bonus points from Megafon;
• The previous tariff plan with activated additional options and subscriptions.

SIM Lock

If your new Megafon SIM card does not work, you should think about blocking the card - this happens when purchasing a phone abroad, also when purchasing from an unscrupulous seller.

Megafon SIM card error occurs due to the fact that the smartphone can only work with one operator. This can be fixed - either unlock the device in a special workshop, or write a request to the company that blocks the card on this device.

Telephone repair

After you discover problems with the device, it is advisable to go to a specialist. Sometimes they can be fixed at the software level. If the warranty period has not expired, you can contact one of the authorized services. They will check your device free of charge. The price for solving the problem depends on the nature of the breakdown. Due to mechanical damage, the owner of the device will have to pay for service. The company will fix the problem at its own expense if it is a software “bug”.

Crashes happen when people frequently change SIM cards.

This creates breakdowns in the contact fields. Difficulties also arise in cases when the gadget falls or dust or liquid gets inside. Sometimes performance problems occur after flashing the device, in which case you can reset the settings and restore the functionality of the gadget yourself. More detailed information can be found in the user manual.

No money in account

One of the most obvious reasons why the Megafon SIM card does not work is that there are not enough funds on your balance!

• Dial *100# and press the call button;
• If you don’t have enough money, add it to your account through the terminal or transfer it from a card.

Now you know what to do if the Megafon SIM card does not work - choose the appropriate method to solve the problem and restore high-quality communication on your smartphone! Any difficulty can and should be resolved - we hope our advice will help with this.

The Megafon SIM card in the phone does not work: what to do?

As soon as you discover that the SIM card does not work in your phone, Megafon suggests following the 5-step instructions.

1. Check the amount of money in your account. If the balance is negative, cover the debt so that the amount of funds necessary to complete transactions remains in the account.
2. Look at the signal strength indicator. Missing - try changing location.
3. Go to your mobile settings. Look at the network parameters, select from the available MegaFon networks, change the standard if possible - from 4G to 2G or 3G and vice versa - and reboot the device. If still does not work, repeat the action with a different standard.
4. Remove the module from the smartphone. Inspect the SIM card for damage or dirt. Wipe with a dry natural cloth or regular eraser. Insert back.
5. Change the position of the module. It may be inserted incorrectly or the contacts are coming off. In the latter case, you should try pressing the card against the phone or bending it slightly so that the contacts touch.
6. Insert a module from another operator into your device. At the time of the operation, MegaFon may have communication problems. Someone else's SIM card will determine if there is a problem with the phone.

SIM card activation

So, you have found out that your phone is working properly, as it is looking for a cellular network after installing another SIM card. This means that all that remains is to solve the problem with your SIM card, and in most cases it is enough to activate the SIM card.

After purchasing a new tariff along with a SIM card, the consultant will definitely tell you about activation or mention that you do not need to activate the card.

Often, to activate a card (that is, register it in the operator’s cellular network), it is enough to top up your account and use some paid service (call, send SMS). Typically, communication store employees perform the activation themselves when purchasing a tariff. If this does not happen, contact the operator via another mobile phone.

In addition, a SIM card may not work if too much time has passed since its purchase, but the subscriber has not inserted it into the phone or performed paid actions. Then the operator terminates the contract unilaterally and blocks the SIM card. MTS, Beeline, Megafon, Tele2 have a blocking period of approximately 180 days, after which the number is no longer serviced.

Broken/weary SIM card

Like any device, a SIM card can become unusable due to long-term use.

If all the inscriptions on your card have already been erased, and you don’t remember how old it is, contact any store of your operator to replace the card with a new one. In this case, the number, tariff, connected services and even the money in the account will remain unchanged. But the contacts recorded on the SIM card will most likely disappear, so do not forget to transfer them to the phone’s memory.

You can change your SIM card right on the day you apply; it’s a free operation. Take only the passport of the owner of the phone number.

Most often, physical problems with the card arise when they try to make a micro SIM or nano SIM from a regular-sized SIM card by cutting it, thereby damaging its surface and electronic components.

If you need a SIM card of a new format, it’s easier to order a replacement at the operator’s office, they will give you a modern puzzle SIM card that works with any type of smartphone.

Please note that on Beeline the replacement service is paid - 30 rubles. If the issued SIM card is old and does not support 4G operation, then the operator will return the service fee in the form of a bonus for communication services.