A PIN code is a personal identification number, it is created to protect the SIM card from being turned on and used by third parties, that is, people who do not own the number, for example, in the event of robbery. Absolutely every SIM card has this code and can be replaced by the subscriber himself. There is also an option to completely disable the service, but this operation can only be done if you have an actual PIN.
Why do you need a PIN code today?
- It allows you to protect the SIM card from access by unauthorized persons.
- If you lose your SIM card, no one will be able to use it.
- You can improve the security of your phone.
Most modern smartphones have a fingerprint or face scanner.
Also, SIM cards are placed in special trays that are difficult to remove without a special paperclip. Therefore, the likelihood of losing your SIM card is minimal. Therefore, there is no particular need for a PIN code now. Of course, it protects the SIM card, but when it is turned on, the process of starting the device and rebooting it becomes more complicated. Therefore, most people have long abandoned the use of PINs.
How to find out the PIN code of an MTS SIM card? In Russia, the company sets a standard PIN for all new SIM cards – 1111.
Check the pin on the plastic carrier on which the SIM card was supplied. The operator indicates codes in special fields. All that remains is to find the holder if you have not already thrown it away.
Did you change your pin after activating your SIM card? Then it is impossible to recognize him. The code is registered exclusively on the SIM card and is not sent to the operator’s databases. It is recommended to write down a new pin.
How to find out the PIN code of an MTS SIM card if you have forgotten?
What should you do if the system asks for a code and you don’t remember it? Initially, try to enter the default MTS pin code - 1111. If it does not work, then the pin can be considered lost and cannot be restored.
How can I access my SIM card now? For recovery, the operator has provided a PUK code. After three attempts to enter the PIN, the system will ask you to enter the PUK for confirmation.
The pack code is individual. During manufacturing, it is assigned to each SIM card and written on a plastic holder. The pack cannot be changed, it is generated only once.
Therefore, you need to find a plastic carrier. Enter the code from the box labeled “PUK” and confirm it. If the password is correct, the system will prompt you to specify a new pin and the owner will have access to the card.
If you have any questions or complaints, please let us know
Lost your plastic PUK holder? You can try contacting the contact center and providing personal identification information. But it’s not a fact that a specialist will be able to help you over the phone and give you the pack code.
In some cases, you have to personally visit the MTS salon. The company has created a huge network of offices in various cities. Go to the official website of the operator and study the map of salons, select the nearest one.
How to remove?
To prevent the module from being blocked, the client can remove the PIN code from the MTS operator SIM card. This is done in one of the following ways:
- in the phone settings through the “security” menu, and by going to the “SIM lock” tab, disable it;
- **04*old PIN* new PIN* repeated new PIN*#.
- When blocking a SIM card from 3 incorrect entries, you can enter a pack code or enter the command ***05*pack code* new PIN#.
Also, to change the PIN code, additional information in the form of a secret word, specified when registering for a SIM, may be required. All operations to change or remove the PIN code are free. If you cannot change it using the commands, it is advisable to contact the contact center.
- The PUK code from Vodafone (MTS) is an important identifier. How to recognize him
How to put a PIN code on an MTS SIM card?
You can set a pin code using a similar scheme:
- Open settings.
- Find the “Security” section in them.
- Go to “SIM card blocking”.
- Click on the switch to activate.
- Enter your pin to confirm.
- Now, when starting, the device will ask for a code.
In practice, there is no urgent need for a pin. Your phone is fully protected by a fingerprint scanner. The pin only protects the SIM card from third-party access. It will be relevant if various services, bank cards, etc. are linked to your SIM card.
Each MTS SIM card is protected by special digital passwords - PIN and PUK codes. At the request of the subscriber, the function of entering a PIN code after each switching on of the phone can be enabled. Such protection guarantees the safety of your data stored on the number if the SIM card ends up in the hands of a fraudster. However, there were some pitfalls here. If you enter the PIN code incorrectly three times, you will have to enter the PUK code to unlock the SIM card. If you make a mistake 10 times when entering this code, the number will be blocked. It is useless to try to guess the password; in this situation, it is wiser to think about how to find out the PUK code on MTS. This way you can avoid blocking the number and the resulting problems. Unlocking an MTS SIM card after an incorrectly entered PUK code is quite problematic, so it’s better to find out it. There are several options to get this code and we will consider them all.
You can find out the PUK code on MTS:
- By contacting the nearest MTS office with your passport;
- By calling the help center;
- Through your MTS personal account;
- In the documents received along with the SIM card upon purchase.
The most effective way involves a personal visit to an MTS communication salon. They will tell you the code without any problems, but provided that the number is in your name. If you don’t want to go to the operator’s office, you can try to find out the PUK code remotely, for example, via the Internet or by calling the help center. True, there are some nuances here, which we will discuss in this article.
- Attention
- If, after three attempts to enter the PIN code by mistake, the field for entering the PUK code still does not appear, enter the following command on your phone: **05*PUK*PIN#.
Technical support service and MTS hotline
All MTS clients can contact technical support staff with any questions regarding the operation of their personal account and the services provided in general. From Russia you can call the short number 0890. After listening to the answering machine, press 1-0 or 2-0.
Important! If you have questions regarding problems with telecommunications equipment, dial 8 800 25 00 890, then press 1 and 0. Citizens of Ukraine can use the speedy number 111 or 0 800 400 111. Calls to the support service are free of charge.
MTS personal account is an account in the largest service that provides a wide range of services for cellular subscribers throughout Russia. The capabilities of the system, nuances, pros and cons will be analyzed in this material.
Customers can quickly log in using this link.
To gain access to an individual profile in your mts personal account, you need to go through step-by-step registration and re-login both from a desktop computer and from a special mobile application.
Find out the PUK code through the MTS office and call the operator
As mentioned earlier, the subscriber is given 3 attempts to enter the PIN code and 10 attempts to enter the PUK code. If you have exhausted all attempts, the SIM card will be blocked. Don’t worry too much, because the number can still be restored, but you can safely throw away the SIM card, since you definitely won’t need it anymore. To get your number back, you will have to visit the MTS office and write an application to restore your SIM card. If you are the owner of the number and can confirm this fact with the appropriate document (passport), then you will be given a new SIM card free of charge and provided with PIN and PUK codes. However, it’s better not to let all this happen, but to do this you need to figure out how to find out the PUK code on MTS.
One hundred percent way to find out PIN and PUK codes is to contact the operator’s office. This option is not suitable only for those subscribers who are not the owners of the number. No specialist will provide you with codes if the SIM card is registered in a different name. In such cases, you need to buy a new SIM card, or try to find out the PUK code through your personal account or call the help center, however, you will still need the passport information of the owner of the number.
If the SIM card is registered in your name, you can safely go to the nearest MTS office. Be sure to take your passport with you, as well as a blocked SIM card. Upon presentation of your passport, an office employee will provide you with all the necessary passwords free of charge. Here you can change the PIN and PUK codes, of course, if necessary. By the way, PIN and PUK codes can be changed remotely. To set a new PIN code, dial the command on your phone: **04*old PIN*new PIN*new PIN#. PIN and PUK codes can contain from 4 to 8 digits. To change the PUK code, use a similar command, only replacing the PIN with PUK.
Before you find out the PUK code on MTS through the operator’s office, we recommend looking for documents from the SIM card. These documents will definitely contain the necessary passwords, therefore, there will be no need to go to the office. If you couldn’t find the documents, but you still don’t want to go to the office, you can call the MTS operator and ask for the codes, however, there are some nuances here.
To find out the PUK code on MTS through an operator, follow these steps:
- Call 0890;
- Following the autoinformer prompts, contact the operator;
- Tell the help center specialist about your problem and ask for the PUK code;
- Be prepared to provide your passport details and give your code word (if you have one).
Unfortunately, this method is not always effective. We cannot say what exactly the operator is guided by, but sometimes the specialist refuses to provide the PUK code and asks to contact the nearest MTS office.
What are the password requirements for My MTS?
Compliance with the basic information requirements for constant entry is a mandatory point for the security of user accounts in MTS Money and other systems. Symbols must be selected according to the following rules:
- quantity – at least eight;
- at least one capital letter;
- at least one small letter;
- at least one number or punctuation mark or other symbol;
- no more than five identical characters.
Only if these rules are followed will the new code be successfully saved without any problems. If the user specifies less than 8 characters, the save attempt will not be presented at all. The language used to create the string is Latin.
How to find out the PUK code on MTS via the Internet
If you read the article from the very beginning, then you know that the most effective way to find out the PUK code involves visiting an MTS office. Meanwhile, not everyone is happy with this option and the reasons for this may be different. Also, for many, the option of contacting the help center is not suitable. Most often, this happens when the subscriber is not the owner of the number according to documents. That is, a SIM card can be issued to a person with whom you have no opportunity to meet and no specialist will help you. In such a situation, there is only one option left. We are talking about a personal account. This option cannot be called one hundred percent, but it’s worth a try.
To find out the PUK code on MTS, follow these steps:
- Log in to your MTS personal account;
- Find the “Personal Settings” section;
- Activate the “SIM card” subsection;
- Your PUK code will be presented on the page that opens.
Perhaps, this is where we will end this review. We have provided all the known methods for obtaining information about the PUK code. In conclusion, it should be said about the importance of storing documents from the SIM card. These documents may come in handy many times, so take them seriously in the future and keep them.
What to do if you haven’t received your password
If you haven’t received an SMS on your phone for 30 minutes or more, you can take the next step - send a free message of the following type to number 111: 25 “space” “your password”. Example message: "25 Hello123". Your new password must contain at least one number and one capital letter.
In response, you will receive an SMS with a one-time password, which will be reset after you log into your personal account with it. Next, you will receive another message on your phone stating that “your password” (in our example, Privet123) will be assigned as a permanent one. If another message comes, like “Error changing password,” then you will have to call the operator and solve the problem with his help.
To enter your personal account “Home Internet and TV” or “Satellite TV”, if you do not have an SMS with the password, you should use an alternative - request that it be sent by email.
If the password is not on the email or even in the spam folder, you will have to call the operator.
For convenient and efficient use, the mobile operator has provided each SIM card user with a special self-service platform, which allows them to receive any of the provided services and options in the shortest possible time. However, the user’s “Personal Account” must work under special conditions, and there are also requirements for the MTS password that must be observed during registration. This is important for the security of client accounts and more convenient login to the page.
Methods for restoring a SIM card
There are two ways to unlock an MTS SIM card if you lose the PUK code. Both involve contacting an operator: this can be done in person in the office or by phone.
At the MTS office
ATTENTION.
To contact a company branch, you must have your passport with you. If the number was not registered in your name, you must present a properly executed and notarized power of attorney from the owner. Otherwise, staff will not be able to fulfill your request. What to do:
- Find the MTS office closest to you. To do this, you can use information from the official website (for easy search, do not forget to indicate your region) and any application with maps.
- Contact a company employee, explaining the essence of the problem.
- Present your passport and wait for a new PUK code to be issued.
- Unlock the SIM by entering the received 8-digit password.
- Save the code.
After this, all capabilities of the SIM card are restored. Numbers, SMS messages and other information saved on it remain unchanged.
Via the contact center
How to unlock an MTS SIM card if you don’t know the PUK and there’s no way to go to the mobile operator’s office? Just call the Contact Center. If you have another MTS number, use the short option - 0890 (free for all subscribers of this telecom operator in the Russian Federation). For calls from other mobile and landline phones. For calls from other countries. Please note that in the latter case, the conversation will be free only for MTS subscribers and strictly when dialing the code +7.
Further:
- following the prompts of the voice assistant, select the desired menu item and press the corresponding key in tone mode;
- wait for the operator’s response and state the essence of the request;
- follow the operator's prompts to obtain a new PUK code;
- unlock your SIM card;
- save the code.
You will need to provide your passport details and code word, if it was indicated in the application for connection. If you have changed your identity document in the time since you purchased the SIM card, provide the operator with the old data. They can be found in the information on page 19 of the passport.
MTS: Personal account registration
To create a new profile, go to mts.ru, then do the following.
- Click "My MTS".
- A menu will appear in which you need to select the “Communication” item. You will be taken to a page with a registration form.
- In the form that opens, enter your mobile phone number.
- You can log in in two ways: “Password” - for registered users of the site, “Password in SMS” - for new clients.
- After specifying the password, the page will reload automatically and the system will prompt you to enter a captcha.
- An SMS message with a personal code will be sent to the specified number; indicate it in the registration form.
- Click on the “Login” button.
Once you complete all the steps, your account will be created.
When may you need a PUK code?
After installation in the appropriate SIM slot, a request to enter a PIN key will appear on the screen of the mobile device. In the future, this combination will have to be entered after each start of the equipment, until the consumer disables this function. You should know that if you enter the wrong PIN three times, your smartphone and card will be automatically blocked. It is in this situation that the PAC code will help you. After this, the user is given ten attempts to enter the correct key, otherwise the SIM card will be permanently blocked. You won't be able to find the right sequence on your own, don't even try. After entering it correctly, the system will ask you to restore or come up with a new PIN code for subsequent initialization.
So, the main use of the PAK code is to unlock SIM cards and cell phones.
Attention! Don't throw away your security passwords after using them; you may need them in the future.
In the future operation of your mobile device, you can remove constant requests for entering a PIN code after turning it on. The setting is performed in the SIM phone parameters. You can set your own personal password or delete it altogether. Finding the settings may differ for each model or brand.
How to find out the PUK code
If something bad happened to you and your card was blocked, and you forgot the treasured digital sequence PAK code on MTS, you should proceed from the following actions:
- Find the registration agreement and documentation supplied from the provider at home.
- To solve any problems and problems, a 24-hour MTS customer support line has been implemented. Dial a simple telephone number 0890 or 88002500890 for city phones. After this, you will hear the voice of an automatic informant. Wait for the operator to connect and explain your situation. You will be asked to provide your personal and passport details and then detailed information will be dictated. For MTS subscribers, the call is completely free.
- Look at the nearest MTS communication stores on the map in advance and visit them in person. Ask your consultant to dictate the coding to you. Each code is tied to a specific SIM card, so the provider’s database contains all the information you are interested in. You will need to verify your identity and prove that you are the owner of the equipment, otherwise the procedure will not be available to you.
All these steps are relevant if you want to find out the PIN code for your SIM card.
Personal account features
The remote system offers subscribers a wide range of services. The client can carry out any operations, up to complete control of mobile communications costs.
Having studied the capabilities of your personal account in detail, you can perform the following manipulations:
- Completely control cash income and expenses on the main and additional accounts. It is possible to control SMS and MMS, Internet traffic, minutes for communication and bonus units.
- Activation and deactivation of auxiliary services.
- Independent selection and activation of new tariffs.
- Blocking and activating your SIM card.
- Setting up forwarding.
- View payment history.
- Sending messages without a phone.
- Using the Parental Control option to monitor your children's activities.
- Order detailed statistics regarding incoming and outgoing calls, SMS and MMS.
- Payment for mobile communications, purchases in the online store, gift certificates, promotions and bonus units.
It is worth noting that these are not all the functions that your personal account offers. To open a wider range of services, you will need to acquire a special status.