How to switch to Tele2 with your number
Mobile operator Tele2 presents more and more favorable tariffs every year. With such an extensive line of offers, many subscribers of other operators have a reasonable question about how to switch to Tele2 while maintaining their number, which is known to all close people. In this article we will answer it and provide examples of switching to Tele2 while maintaining the number from the most popular operators: MTS, Beeline and Megafon.
In 2021 the picture was as follows:
Left operators since the start of MNP:
● MegaFon - 1.466 million subscribers. ● MTS - 1.344 million subscribers. ● Beeline - 947,000 subscribers. ● Tele2 - 458,000 subscribers. ● 860,000 subscribers left other operators.
We came to the operators since the start of MNP:
● 1.27 million subscribers came to Beeline. ● MTS - 1.199 million subscribers. ● MegaFon - 1.187 million subscribers. ● Tele2 - 880,000 subscribers. ● 539,000 subscribers came to other operators.
The operators MegaFon and MTS suffered the greatest losses. Beeline and Tele2 remained in the black.
How to switch to Tele2 from Megafon, Beeline and MTS yourself?
Switching to Tele2 while maintaining the number of the previous operator is quite simple on your own:
- Follow the link https://mnp.tele2.ru/mnp. On the main page, click on the “Transfer number” option.
- A window will open in which the system will offer the “Classic” tariff. If you need another one, then click on “Change” and select the appropriate one, click on it and click “Connect to Tele2”.
- Click “Transfer number to Tele2”, enter your phone number.
- Please fill out the contact number below where you can be contacted.
- Select the method of receiving a SIM card (pickup or delivery by courier).
You will be notified that you can receive a new SIM card by an automatic message sent to the phone number specified in the application form. To receive a card, you will need to present your passport.
If the old SIM card was registered to another person, then you can come to the office with it, or present a certified power of attorney to re-register documents.
How to switch to Tele2 through the office
The company has been accepting applications to switch to its services from subscribers of other operators since 2013. At the same time, everyone can save their number so as not to change it.
To apply for the transition, you need to visit the nearest Tele2 office; the address can be found by calling the toll-free number 8-800-555-06-11.
To switch to operator service, the following conditions must be met:
- Before submitting an application, you must check with your operator who has the current SIM card. If you are not the owner, then the transfer is possible through re-registration , in which you must provide documents certified by the owner. You can also come to the office with the owner of the SIM card and reissue it without unnecessary fuss with papers.
- You must arrive at the office with your passport . The center operator will tell you about all the nuances of the transition, and he will also help you fill out all the necessary documents correctly. After this, you will be given a new SIM card from Tele2, but with the old number.
- The transition to a new operator is carried out within a week. During this time, specialists should find out whether there is any debt on the balance sheet. It is recommended to take this fact into account before submitting your application: disable all paid services, make the balance zero or positive . All money that has not been spent will remain in the account.
As soon as the operator makes sure that there is no debt to the previous company, an SMS notification will be sent to the old SIM card indicating that you can use Tele2 services. Do not remove your old card until you receive this message.
2 million clients connected to banking MVNOs on the Tele2 network
Telecom Infrastructure
mobile connection
28 September 2021 15:27 |28 Sep 2021 15:27 | | Share
Tele2, the Russian mobile operator, summed up the development of banking MVNOs for the first half of 2021. Bank projects became the driver of growth not only for the Tele2 MVNO “factory”, but also for the entire Russian market of virtual operators. In the first half of 2020, the number of banking MVNO clients increased 2.2 times compared to the same period last year and amounted to 2 million subscribers. Thus, bank projects serve almost half of the clients of all Tele2 MVNO partners and occupy a fifth of the Russian virtual operator market.
Banking virtual operators are leaders in the MVNO Tele2 “factory” in terms of growth dynamics of the subscriber base and revenue. The total number of banking MVNO clients increased by 2.2 times year-on-year, and revenue from this segment increased by 2.4 times. At the same time, the general development indicators of the entire direction of virtual operators are as follows: the subscriber base of all Tele2 MVNO partners increased by 85%, revenue from these projects doubled.
Experts from the TMT Consulting agency at the end of 2021 predicted that the Russian MVNO market will remain highly dynamic, “while it will continue to be formed primarily by the current market leaders: telecom operators and the largest banks,” the analysts concluded. According to their estimates, in Russia a little more than 10 million people use the services of virtual operators. Thus, bank MVNOs account for 20% of the market.
The launch of virtual operators allows commercial banks to develop their own ecosystem of services for their clients: combine financial and telecom services, link mobile phone service offerings and bank loyalty programs, and make banking products more attractive.
The first virtual operator of the bank was Tinkoff Mobile - it entered the market in December 2021. In September 2021, Sbermobile was launched, and a year later - VTB Mobile. All banking operators in Russia operate on the Tele2 network. The operator’s MVNE platform (mobile virtual network enabler) allows you to launch MVNO projects quickly and at minimal cost.
Sergey Volkov , director of development of the virtual operator segment and partnerships at Tele2, said: “The success of a virtual operator is based on creating a unique niche product for a loyal audience. A commercial bank combines all the components to launch an effective MVNO project. Firstly, the bank can consolidate debit cards, mobile communications, privileges from partners and bonuses for using different products in one offer. Secondly, commercial banks already have a solid client base; it is beneficial for their users to remain within the ecosystem and at the same time save on various types of services. At the same time, partners can be confident in the high quality of Tele2 communications and mobile Internet, because the operator is actively investing in the development of the network.”
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What should you remember before switching to Tele2 with your old number?
- If you have ever been a Tele2 subscriber and switched to another one while keeping the number, and now you decide to return again, then confusion may arise when entering the number. In this case, you will have to contact the office for help.
- The “personal account” of the old operator will be deactivated automatically, and you will not be able to log into it. Immediately after switching to Tele2, register for your convenience a “Personal Account” on the company’s website.
- Once you've applied to switch, make sure not only that you don't owe any debt to your old operator. The account must have the required amount to pay the subscription fee (if such a tariff is chosen), the amount will be debited from the account the moment the new SIM card becomes active.
- Connected ones will be inactive. You will need to connect everything again through a new operator.
What does the transition process look like?
1. The subscriber comes to the office of the new operator and writes a transfer application.
2. The new operator sends a request to the CDC. There the application is registered and the porting process is started.
3. The “old” operator receives the application. Then it checks the subscriber for: absence of debt, absence of a transfer ban for 6 months. from the date of connection, etc.
4. If the check is successful, the “old” operator sends the estimated start date of the transfer. Usually - about 7 full days after the end of the inspection. During this period, the “old” operator tries to find out from the subscriber the reasons for the transition. And he persuades him to stay in the “old” company.
5. On the appointed day and time, the “small portation” stage begins. Key stakeholders make changes to their systems. And after which the subscriber’s new SIM card will be able to work in the new network. The process is started by the “old” operator. It deactivates the subscriber in its systems - HLR and billing.
6. Then the new operator activates his new subscriber. According to the regulations, this transition should not take more than half an hour. After all, the subscriber remains completely without communication during this process.
7. The “old” operator then makes changes to its SFR. This is necessary so that calls from his network to his “former” subscriber are correctly sent to his new home network. This ends the “small portation” stage.
8. The CDPN uploads incremental data about the new RN of the ported subscriber to its database. And all affiliated operators collect this information once every 2 hours. And update their SRFs.
New ways to find out which operator is on a number.
What operator is on the number I am dialing? It is this issue that will gain relevance for MNP in Russia. This article contains ways to recognize belonging today.
Today the Internet is full of sites that offer their visitors to find out by phone number which operator it belongs to, but they all provide not entirely reliable information. The fact is that on December 1, 2013, a law was passed on the possibility of transferring a mobile phone number for service from one operator to another, and many clients began to transfer numbers from one operator to another. By the way, there has already been one major lawsuit on this topic between MegaFon and MTS regarding the transfer of Federation Council numbers, as far as I remember, MegaFon won.
In this regard, confusion arises, if the number previously belonged to Beeline, and then began to belong to MTS, then how can you find out who actually owns the number now? Old databases will still show that the number belongs to Beeline, but if we call it, the call will be charged at the cost of a call to MTS, which can make a significant difference, especially for long-distance calls.
I have already written an article on the topic of what MNP is; I don’t see the point in going into detail in this article.
Which operator currently services the number?
This question is very relevant, since the number of transitions between operators will increase, and after some time, theoretically, numbers move, chaos will ensue for old number verification systems. They will show completely incorrect data, and will most likely be replaced. But what to do if you need to find out the identity of the number to the operator today?
I found several ways to check which operator the number belongs to.
MegaFon was one of the first operators to begin transferring subscriber numbers. He also has a number verification service. The service is available on the operator’s official website, or you can dial the direct address:
Find out which operator services the number
The membership verification service itself is very simple: write down the phone number starting with 9 and click “Check”:
Check whose number
If you have an MTS , you can find out which operator the number belongs to if you dial the request: *111*916*subscriber number with 9# and press the call key. Please note that the service is PAID, about 3 rubles per request.
You can find out the operator by phone number on a special website:
Find out the operator by phone number
A similar very simple form for verification:
Find out which operator
If you have a Beeline , you can check that the number belongs to the operator via USSD request: *444*subscriber number with 9# and press the call key. Or you can do this on the official Beeline website at:
Which operator via Beeline
Which Beeline operator
Tele2 company does not lag behind its competitors; on the company’s website you can also find a service for checking number ownership:
which tele2 operator
Find out the operator by phone number via tele2
Surely there are or will someday be posted on the Internet other services that offer their visitors to determine the operator by phone number, but I recommend that you use official sources. Finally, I prepared a short video that demonstrates the principle of operation of these systems.
The video is concise enough so as not to overload you with unnecessary information.
If you find any inaccuracies in the description or have something to add, please leave comments below.
Pros of MNP
But market participants have always recognized the advantages of introducing a number portability service. For example: subscriber freedom, development of market relations, possible reduction in prices due to competition and improvement in the quality of services. Operators predicted difficulties in the management and legal status of the central database of cellular subscribers.
At the initial stage of MNP implementation, it often happened that some individual operators did not always have time to make changes to call routing and signaling. Because of this, some ranges of numbers could be processed according to the previous scheme. That is, without the participation of SRF. Now this has practically been eliminated.
Some problems arise from failure to update local operator databases in a timely manner. The fact is that each major player has several SFR nodes and they are synchronized not directly with the CBDPN, but through the operator’s local BDPN. These processes somewhat reduce the efficiency of the portation procedure. The subscriber may notice this as a lack of incoming communication from some operators.
When in the fall of 2013 all telecom market participants criticized the organization of the MNP project, they were right. As expected, the Ministry of Telecom and Mass Communications announced clear rules very late. Nevertheless, it was possible to implement the project, but only due to the fact that Russia was not a pioneer in this area. At that time, there were ready-made solutions on the market: both for the CDPN and for each operator and vendor of its equipment. Therefore, the “abolition of mobile slavery” took place calmly and very successfully.
What can you do in your Personal Account?
- Manage services (view, connect/disconnect).
- Find out everything about your tariff plan.
- Switch to a more favorable tariff.
- Find out the balance of additional packages of minutes, SMS and Internet traffic.
- Check balance.
- Top up your account without commission using a bank card.
- Order details of calls and SMS by email.
- Block SIM card, etc.
How to login?
If you access the page from the operator’s mobile network, then the traffic is not paid for.
Entry is absolutely free. To do this, you need to use one of the proposed methods:
- request a password for your mobile phone,
- enter the SMS code,
- log in using your already created account,
- without authorization and entering a password when logging in via the Internet from Tele2.
To order a password:
- go to my.tele2.ru,
- click "Login"
- then click “Log in using password”,
- the system will ask you to enter a phone number to which a message containing a password will be sent. It is best to save it and use it to log into other Tele2 portals. You just need to log in to switch between services; you don’t need to enter your password again.
If you do not receive a message, contact the call center 611 .
To receive the code via SMS, you just need to indicate your phone number. Login problems may occur if you have entered an incorrect SMS code more than three times. You can re-order the code only after 24 hours.
If you spend a lot of time on social networks, you can log in using a previously created account. This is very convenient because you don’t have to remember another new password. You need to link your contact to an active account.
For those who have recently become clients of the company, the “New Number” offer has been developed. Now your family and friends will always know how to reach you.
It is provided free of charge and is valid for 90 days. You will be informed by incoming SMS 72 hours before the option expires. If this amount of time is not enough, you can reconnect the service.
If a person calls you, he will hear a voice notification that you have changed your contact information and will receive an SMS containing up-to-date information.
Providing the service is possible only if the old SIM card is active and the balance is positive.
You can set up notifications to be sent to up to three contacts belonging to any telecom operators.
To start using the option:
- send a message to 444 with the text 81 [space][your old number, starting with 8];
- In the incoming SMS you will see a service number to which you need to set up forwarding. To do this, insert the old SIM card and dial the combination **21*[service number]# ;
- cancel forwarding on the old contact using the command ##21# .
You can write your last name and first name in the message about the change of data. The notification will look like this: “Subscriber Ivanov Maxim with the number +79524786512 notifies you that his number has changed to +75687945621.”
To connect, you need to send a message to 444 , writing 83[space][alias]. To turn off recording, send an SMS to 444 with the text 83.
To refuse the option , send an SMS to 444 with the text 88.
If you want to disable sending notifications from only one number, send an SMS from the new number to 444 with the text: 89[space][your old number].
You can use another convenient option - receive a message about all calls received to your old number. To do this, enable the “Hidden information mode” by sending an SMS to 444 with the text 86[space]2.
How to change Tele2 phone number
Telecommunications subscribers can change their number to another without replacing the SIM card. This service will come in handy if you couldn’t choose a nice set of numbers when purchasing a SIM card or you need to get an easy-to-remember number. Replacing a complex combination with a simpler one is appropriate when buying a phone for a child or an elderly person. An unusual and quickly memorable set of numbers - stylish.
Therefore, many of the operator’s clients are interested in the question of how they can change their current Tele2 number to a more convenient and beautiful one. Let's look at the problem in detail.
Service of changing a number to another without replacing a SIM card
Tele2 offers to change your current number without purchasing a new SIM card. The service is provided to all clients of the operator without exception. There is no limit on the number of substitutions. Changes can be made at any time without specifying a reason. The cost of the service when changing standard subscriber data to standard with a different set of numbers will be 50 rubles per operation.
The operator offers beautiful combinations with a special status. The change procedure is carried out in the same way in all cases, but its cost will vary:
- platinum - 15,000 rubles;
- gold - 9,000 rubles;
- silver — 3,000 rub.
Important! The cost of the service will vary in different regions of Russia. Above is the price for Moscow and the region. To find out how much you will have to pay for a data replacement operation, you need to visit the website tele2.ru. Select your home region in the upper right corner of the page. Then go to the menu ".
The procedure for replacing the current combination will take no more than 15-20 minutes. The new data will be active almost immediately. It remains to figure out how to change the number used in the Tele2 network to a more convenient and/or beautiful one.
How to change Tele2 number online yourself
Tele2 subscribers are accustomed to the fact that any service can be activated or disconnected or ordered online on the website independently or through your Personal Account. In the case of changing the telephone data of a network subscriber, you will not be able to use any of the methods. Therefore, those users who decided to register on the operator’s website in order to find out how to change an inconvenient Tele2 number to a beautiful one in their Personal Account will be disappointed. You cannot perform a replacement in any of the provided account menus.
Important! Via the Internet on the Tele2 website you can only order the purchase of a new SIM card. Free combinations are displayed on tele2.ru in the “online store” section. Future clients of the telecommunications company can choose any of those for sale. The selection is made by category - regular, platinum, gold and silver.
Experience of foreign countries
Surprisingly, MNP migration technology is not such a new service. It was developed back in the late 90s. True, at that time it was implemented only in a number of European countries, as well as in the USA and Canada. MNP reached Russia 10 years later, earning correctly only in 2014.
The experience of foreign countries that introduced MNP several years ago has shown that the popularity of the service depends on several factors:
Finland
1. In most cases, MNP services were in demand only in the early stages of market development. Which is characterized by relatively low penetration, low quality of communication, gaps in coverage and limited competition (as a result - high tariffs).
For example, in Finland, where MNP services were used by about 20% of mobile subscribers by the end of the first year after implementation (and by now - more than half of subscribers). At the time of MNP's adoption in 2003, the penetration rate was about 90% (this figure in Russia is now 159%). And the operator Sonera dominated with a market share of 56%.
USA
2. On the contrary, in the USA the market at the time of the adoption of MNP in the same 2003 was already highly competitive and quite developed. Communication services were provided by 6 national and more than a hundred regional operators. According to experts, in the United States, a year after the introduction of MNP, 30 million subscribers should have used this service.
But in reality there were much fewer of them - only 7.8 million subscribers. The subscriber churn rate was also significantly lower than the expected values. Over the year it dropped to about 25%. And after another 2 years - up to 22% (according to forecasts, 44% and 40%, respectively).
Japan
3. In Japan, the market environment at the time of the adoption of MNP in October 2006 was very competitive and there was a wide variety of tariff plans. They offered big discounts to subscribers when concluding an annual contract, special conditions for family members, etc. This allowed Japanese operators to significantly increase the loyalty of their subscribers and reduce the churn rate.
In addition, for changing operators, subscribers were charged high fines upon termination of the contract (up to $87). In addition, the “new” operator did not offer the subscriber the same discounts that the “old” operator provided to him.
As a result, the introduction of MNP only led to a short-term increase in the churn rate. But the service itself turned out to be practically unclaimed. Thus, at the initial stage of MNP implementation, the number of applications to keep a number when changing mobile operators was only 0.2% of the total number of subscribers in Japan. This figure was significantly lower than expected (up to 30% of the subscriber base).
At the time of MNP implementation in the countries studied, the lowest subscriber churn rate was in Japan (4%). And the largest is in Brazil (34%). 5 years after the introduction of MNP in some countries (Poland, Australia, etc.), this figure increased. In others (USA, Japan, Brazil, etc.) it has decreased.
How to change your current Tele2 number
You can carry out the procedure for changing your current phone number only by visiting a communication salon in person. The owner of a SIM card with inconvenient data needs to have with him:
- identification document;
- notarized power of attorney (if the owner of the SIM card is another person).
To change your current Tele2 phone number, you will have to write an application. The sample is given to the subscriber by the company manager. After this, some time will pass before the new combination of numbers becomes active. The timing directly depends on the system used. Before writing an application, it is worth thinking about what particular combination of numbers you would like to get in the end. Special requests should be notified to a Tele2 representative in advance.
When receiving new personal data of a network subscriber, the previously valid tariff plan will not be changed. The mobile balance will not be reset; all previously activated services and options will remain connected. The procedure for ordering new data will take no more than 10-15 minutes. The address of the nearest Tele2 post office can be found on the operator’s website.
What is MNP or Number Portability Service
07.01.201904.08.2020
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MNP (mobile number portability) is a service that allows you to leave your phone number unchanged after moving to another telecom operator. It would seem that everything is simple. However, the procedure for porting a number is quite technically complex.
— Switching — the process of dialing a specific phone number becomes somewhat more complicated if the subscriber goes under the control of another operator. - Billing - the process of determining the cost also becomes more complicated. Since now the condition for a unique number code to belong to a specific operator is no longer relevant.
It is because of this that the procedure for introducing MNP technology is quite complex and at the same time very expensive.
