Tariffs summer is calling welcome how to set your favorite numbers


Reasons for refusing the Internet

The widespread transition to wireless communications is forcing 3G to lose ground. WIFI is more convenient and often faster. People most often refuse to access the Internet from their phone:

  • if the owner is an elderly person, he is not interested in the World Wide Web and does not want to pay for random keystrokes and accrued traffic;
  • if the owner is a child and sits online for days on end;
  • if you are planning a trip and don’t want to pay significant sums just to “check your email.”

For children and youth

lemon Z

Recommended for: children of primary and secondary school age.

lemon Y

But this proposal can be safely addressed to all young people without exception. Perhaps the most balanced tariff in terms of price/quality ratio, which attracts attention with a relatively low subscription for those under 26 years old, as well as the included ivi subscription from VOKA.

Recommended for: children of high school age and students; generally active youth in the Internet space; fans of the ivi online cinema.

lemon X

Indeed, the most delicious option in the lemon youth line. We can only be happy for those who will not turn 26 for a long time - for such people the monthly subscription fee looks very attractive.

Recommended for: students and simply active traffic consumers; music and film lovers; for those who spend time with a smartphone in their hands at night.

How to fill out an application?


The client fills out the document himself or, if desired, a consultant will help him. The client's passport data, indication of the desire to terminate the contract, contact phone number, address, contract number, desired date for deactivating the option, date and signature are indicated.

Other ways to disable:

  1. USSD command.
    It can be difficult to reach the contact center due to the large number of requests. The use of USSD commands is available around the clock, and if necessary, you can activate the option again in the same way. To disable the option, enter the command *126*1*1# call.
  2. Phone call.
    You can contact a consultant, stating your passport details and your desire to refuse the service. Service number 411.
  3. ISSA
    (network subscriber service). Access to it is granted to all new users. To set a password, dial the USSD command *141*0#. Disable the option using the electronic system prompts. Changes will take effect within 24 hours after entering the request.

When you turn off the Internet on your mobile device, the ability to send MMS messages is also disabled.

Procedure for logging into your Velcom personal account by phone number

If you used a personal account, re-registration is not required. You need to go to the operator’s resource, enter the data - phone number and password:

  • Having gone to the page, click “login”;
  • after, we check the correctness of the actions taken: the inscription “welcome” should appear;
  • enter the data - phone number, password;
  • Click on “Login to account”.

To make it easier to log into the account, the operator has developed a special application. You will need to download it and install it on your mobile device.

Velcom mobile application
Manipulations performed by the administrator/supervisor are equivalent to the actions of the client in accordance with the agreement concluded between the company and users:

  1. Each network subscriber can access the user’s account;
  2. To log in to your account, you need to enter data from the numbers that are sent to the client’s number after making a request *141*0#.

For subscribers of the “Video Surveillance”, “Satellite Monitoring”, TP with Internet tariff plans, if the mobile device does not support the USSD format. For subscribers of other tariff plans, the password validity period is unlimited until the client himself decides to change it.

To access your account, enter your phone number and password.

Important information: TOP 5 most favorable Velcom tariffs in Belarus - how much does connection cost?

How to receive the promised payment on Velcom: the possibilities of the Velcom network for subscribers in our article.

What are some scary and mystical phone numbers that you can’t call: https://teleconom.ru/advice/strashnye-telefonnye-nomera.html

Operator tariffs

Internet mobile:

Important. If you simply reset the settings without canceling the option, and the service itself is provided by the operator, then the subscription fee will continue to be charged.

The convenience of temporarily suspending services is the ability to resume service at the desired time independently. In the event of a complete shutdown, a new contract will be required.

UMTS-900 base stations have been deployed en masse in the capital since this year. Indoor 3G coverage (in low-lying city blocks, buildings in dense urban areas, ground floors) of Minsk is close to one hundred percent, the operator plans to create a guaranteed connection and stable connection speed for each home.

All major highways in the Brest and Gomel regions will have access to the technology; five UMTS-900 stations are already operating in Dzerzhinsk. A global update of the entire network is planned in May, which promises to improve the quality of reception. Completion of the company's data center is promised in the fourth quarter of the year.

Now we have to find out what Velcom USSD requests exist. This mobile operator offers a lot of different commands that allow you to receive this or that information about the SIM card, as well as enable/disable certain functions. In general, USSD requests on Velcom are available in huge quantities. But we will consider only the most useful and popular of them. Maybe they will help you solve this or that problem more than once.

Personal account features

Having gained access to your personal account, you can find out basic information about the subscriber. Once in the “Personal Information” section, you can obtain information about the subscriber’s account status and find out about the traffic balance for the current period.

Operator Welkom: my page

If necessary, the password in the Personal Account is changed.

Facts about the Velcom personal account:

  1. When the balance approaches zero or is present, an additional payment is required to activate the settings. By going to the “financial information” section, a non-cash payment is made.
  2. The telecom operator constantly offers a large number of options: traffic expansion, additional minutes. If you need to expand your own capabilities, you need to go to the “operations with TP and services” section. Here you can select the desired tariff plan and connect the necessary options.

What it is

But first, let’s find out what our current needs are? Knowing this, you can understand whether you need them or not. Maybe you can do without them completely? Velcom's USSD requests, like those of any cellular operator, are nothing more than a means of subscriber self-service.

With their help, you can control your phone balance, check and change the tariff plan on your SIM card, perform various functions, as well as disable and activate certain services and options. The main advantage of such combinations is that they are free and can be activated at any time of the day or night. The main thing is to know what exactly you need.

Useful “WELCOM” commands

In addition to assigning and changing your favorite numbers, you can perform many other operations yourself: find out your balance, connect or disconnect services, set up the Internet, change the tariff, etc. The easiest way to do this is through USSD requests, free short codes that need to be dialed from the phone’s numeric keypad . They work on both smartphones and regular feature phones, even without an Internet connection.

Here is a list of useful commands for Velcom subscribers.

*100# — balance check;

*100*1# — find out the remaining minutes and Internet at package rates;

*100*3# — find out the size of the monthly payment when purchasing in installments, the balance of the total amount and the date of completion of payments;

*100*12# — check the remaining traffic for Roaming.Online;

131 subscriber number # - “Waiting for a call” service;

*141*1# — payment registration;

141 *2*1# — find out your number and tariff plan;

1412 *3*1# - information about the connected Internet tariff plan and the date the subscription fee was charged;

141 *3*3# — add/change/view “favorite” number;

1413 *1*1# — activation of the “International calls” service;

1413 *2*1# — connection to the “International Roaming” service;

141 *3*4# — change the tariff plan;

*141*7# - erroneous payment;

*147# — find out your Velcom number. When you dial the command, you will see your number on the phone screen in the format: +375 AB ХХХХХХХ, where 375 is the country code, AB is the network prefix (operator code), ХХХХХХХ is the subscriber number.

*100*51# - ability to quickly disable communication services in case of debt.

It is useful to remember the only command: 1419 *1*1# - when you type it, the operator will send all the main service requests in an SMS message, and you will be able to perform the necessary operation.

Balance

Perhaps it’s worth starting with the main function - this is a USSD balance request and all the commands that will help you control the funds in your SIM card account. There are not so many of them, but there are some special ones among them.

For example, a balance request is made using the combination *100#. At the end of each dial, you need to click on the “Call” button. In response, you receive a message about the status of your SIM card account, and the result is displayed directly on the screen.

USSD requests from Velcom allow you to easily change the tariff payment system. To work without prepayment, you need to dial *145#. If you want to register some unconfirmed request, then *141*1# will help here. Basically, these are all useful commands for managing your account. We continue to study Velcom USSD requests further.

Accounts, details

This menu item includes information related to subscriber accounts. You have the opportunity to view account details and a breakdown of charges for the last six months and for the current period. Details for the current period are provided as of the day preceding the request. Here you can order an invoice to your email address or change the address and delivery method of the invoice. The service is not provided during the period of billing for communication services (from the 1st to the 3rd of each month).

Accruals for the current period

This section contains information about the cost of communication services (including subscription fees and VAT) that you used in the current month.

Detailed information on the cost of communication services, including subscription fees and VAT, is available by clicking on the “Details” button.

View details

In this section you can view the details of your calls and SMS for each of the previous six months and for the current period. Available detail types: outgoing and incoming.

When you select the items you are interested in, click the “Next” button. An SMS message with an M code will be sent to your number, which must be entered in the text field.


*To view details from a tablet (modem), you must enter PUK1.

Order an invoice by email

You can order a re-sending of an invoice for communication services (for the period of interest) if it was not received during regular mailing. An invoice is sent to the email address you provided when concluding an agreement with the company. If the Client repeatedly changes the invoice delivery address during the month, the regular invoice will be sent by the company to the address specified in the CCIS at the time of generating the invoice for the past billing period.

Invoice delivery history

This section indicates the history of delivery of regular bills for communication services to the subscriber. You will not be able to view your delivery history if you have selected the delivery group: “Receives by yourself”.

*You can change the address and delivery method in the appropriate section.

Changing the delivery method/address

In this section you are given the opportunity to change the method of delivery of invoices, choosing the most convenient for you (e-mail or in hand).

If you specify the E-mail method, the invoice for communication services will be sent to the email address you specified in PDF format. If you select the optional Excel media, you will additionally receive invoices in Excel format.

At the last step, enter the address, select the invoice format and click on the “Next” button. When you move to the next page, we confirm receipt.

Internet statistics

In this section you can view statistics on visited resources for 1 day within the six previous months and the current period.

Please note: Internet statistics are generated using information about visited resources aggregated by service and contain: service name, domain names of visited resources (only for the http service, if the IP address is correctly converted to a domain name), incoming and outgoing traffic.

Services whose definition is not possible are aggregated into the Other category.

The data in the table is sorted by total traffic volume, from largest to smallest.

*The maximum number of requests is 10 per day.

Rates

It's no secret that using these commands, any subscriber can change their tariff plan. Each offer has its own combination. You can find out complete information about this on the operator’s official website. After all, Velcom has many tariffs. It would take a very long time to list all the USSD commands for connecting them. So please check with your operator at this time.

Instead, we will try to learn universal USSD requests from Velcom. The tariff plan that you are currently connected to can be found out using *141*2*1#. In addition, the subscriber can receive his phone number by dialing *147#. Information about the Internet tariff plan is displayed after dialing *141*2*3*1#. Everything is easy and simple. In some cases, you receive an SMS message with all the information you requested, but often the data is displayed directly on the phone display.

favorite number on velcom

To connect your favorite number to the velcom telecom operator, you can use the following methods.

  • 1 way. Go to the official velcom website and use the Internet Subscriber Service Service (ISSA) to connect the required number.
  • Method 2. You can send the command *141*3*3# and press the call button (for Hello subscribers, dial *126*7# and press the call button).

With the velcom mobile operator, not everything is so simple. First, make sure that your tariff plan allows you to connect the service to your favorite number and only after that you can dial the command.

Depending on your tariff plan, a certain number of your favorite numbers are connected for free, and changing your favorite numbers is made for a fee according to the same tariff plan.

dial the short number star 141 star 3 star 3 hash - call, and then the menu will ask you to enter the number in international format (code 44 or 29) and confirm

Just like we have in Russia, other regions and countries have their own cellular operators. For example, in Belarus the mobile operator Velcom is in demand. And of course, all the capabilities of the operators are similar. And to connect your favorite number on this operator, you need to dial this command *141*3*3#.

Additional services

Now a little about the interesting capabilities of our today's operator. Velcom also has its own USSD requests for them. “Favorite number”, for example, is added using *141*3*3#. After this, you can add this or that subscriber to the appropriate list.

Additionally, note that you can also enable some interesting and useful features using our commands today. For example, you can connect the Internet, MMS, and security to your phone with one single request. With its help, you will also receive all the information about the mobile Internet that is available on the SIM card. To do this, dial *135# on your mobile phone and send a request for processing.

Sometimes you want to talk while roaming. USSD requests "Velcom" allow all subscribers to quickly connect similar ones (international) is activated using *141*3*2*1#, and "International calls" can be activated by dialing the combination *141*3*1*1#. It turns out that without outside interference, at any time, everyone is able to activate the services of profitable calls on a mobile phone abroad.

* 141 * 3 * 3 # and Call

You can also connect your Favorite number using ISSA (Internet Subscriber Service) on the official Velcom website.

Connecting your favorite number to velcom is quite simple. First, make sure this service is included in your tariff plan. Also, this service can be either paid or free, according to your tariff plan. Then dial the following combination: *141*3*3# call. For Hello subscribers, dial: *126*7# call. The service will be activated within 24 hours.

What should I do to connect my favorite number to velcom?

It's actually quite simple. To connect your favorite number to velcom, you need to dial the following combination on your mobile:

Star 141 star 3 star 3 # and call button

You can learn about all the services provided by your cellular operator on the operator’s website. activate the favorite number by dialing the combination on your phone for subscribers, with the exception of PRI V E T subscribers - *141*3*3# ;

for subscribers PRI V E T - *126*7# call.

On the official website you can read all the details about this service. And in order for you to connect this service to your favorite number from the velcom telecom operator, you should use the following methods:

You can activate this service on the official velcom website using the subscriber service called ISSA connect. Favorite number is the subscriber number of any individual or legal entity.

The second option for connecting is the command *141*3*3# and you need to press the call button. And for those who are Hello subscribers, you need to dial *126*7# and then call.

Choose the option that is convenient for you and act!

Those who use the service quot; Favorite number quot; can call the selected subscriber at special rates.

To activate the service (using a USSD request):

  • all subscribers, with the exception of PRIVET subscribers - *141*3*3# call;
  • PREVET subscribers - *126*7# call.

Velcom (or velcom ) is one of the largest cellular communication operators in Belarus.

Services

Don’t forget that Velcom USSD requests have one more feature. And it applies not only to this operator, but to everyone in general. These commands make it possible to enable/disable certain additional service packages and services. What can help us when communicating?

Let's say, the “500 SMS” option package. To do this, you must type *119# from your phone. Please note that the request itself is free. But to connect this or that option you will have to pay according to the tariff. All available settings (Internet and MMS are included here) are received after sending *135*0#, and “Mobile Internet” is activated by the command *135*1#. As you can see, there is nothing difficult about this.

It is also worth paying attention to somewhat non-standard services. Velcom offers its clients a service. Oddly enough, it connects without problems using the USSD request *200*2#. Melofon is another service that subscribers often pay attention to. And it is activated through the combination *424#. In principle, these are all quite popular services that you can connect to.

Description of personal account pages

home

The page contains information:

  • Subscriber's full name
  • Phone number
  • ISSA navigation menu

Using the tabs located on the left side of the menu, you can make transactions with your personal account.

Personal information

Information about the status of your mobile phone number, tariff plan, and remaining traffic is available.

The following information is available in the “Additional Information” tab:

  • Client ID
  • Number, date of personal account
  • Accruals for the previous month
  • Due for payment for the previous month, taking into account the payment made
  • Remaining minutes on offer
  • Form of payment

You can also find out the PIN1/PUK1 and PIN2/PUK2 code by clicking on the button.

Financial information

This section is for those who want to independently monitor finances, such as:

  • information on installments;
  • payment information;
  • unconfirmed payments;
  • payment by express payment card;
  • erroneous payment.

Installment information

If you have an installment plan for goods purchased from the A1 company, then this section will display current information.

Shows information about the current balance, subscriber status and payment history.

Unconfirmed payments

A list of transactions for registering payment is provided with information about the amount, date and status of payment. Available to subscribers with an active status (not blocked).

Payment by express payment card (EO)

To pay for mobile services, enter the card number in the field and click the “Next” button and follow the instructions.

Using this service, you can credit incorrectly transferred funds to the number you need.

The mandatory conditions for performing this operation are:

  • the incorrect number differs from the correct one by no more than 2 digits;
  • no more than 14 calendar days have passed since payment;
  • the payment amount is no more than 30 Belarusian rubles.

* If your case does not fall under the conditions described above, you need to contact A1 service centers. Be sure to keep your payment receipt until your issue is resolved.

Accounts and detailing

Information about expenses for the current month is provided. Information contains:

  • balance at the beginning of the period;
  • accrued for the period;
  • paid for the period.

*Amount includes subscription fee and VAT.

View details

You can view details for the previous six months and for the current period.

Select the period of interest to us in the first drop-down list:

* If you have a tablet/modem, enter PUK1 to view details.

Order an invoice by email

To order an invoice and receive it in ISSA A1, you must indicate the delivery method in the section Changing the delivery method/address.

After completing the settings, a field for selecting a period will appear on the invoice ordering page.

* An invoice can be ordered on any day except the 1st, 2nd and 3rd of each month.

After registration, a file with details will be sent to your email address.

Changing the delivery method/address

There are 2 ways to receive invoices:

  • receives himself;
  • by email.

* By default, you can order an invoice yourself. To do this, you need to contact A1 company centers.

To receive an invoice in your personal account, click “Change”.

An invoice for communication services will be sent to the email address you provided (in PDF format). When you select the optional Excel media, you will additionally receive invoices in Excel format

The page displays information about the current e-mail and account forms.

Click the “Change current e-mail” button.

Enter the email address where invoices will be sent and select the invoice format: PDF or PDF + Excel.

At the last step, we check the correctness of the entered data. Settings are complete.

You can view when and which invoices were delivered to you for a specified period.

Transactions with tariff plans and services

Subscribers are given the opportunity to connect and disconnect additional services and carry out transactions with tariff plans.

In this section you can change your tariff and view your shift history:

Operations with TP

To change the tariff plan, click on the “Change TP” button.

Select the tariff that interests you from the list.

When you click on the name, you will be taken to a page with a detailed description of the service.

Click “Change”, and in the last step we confirm by clicking on the “Yes” button.

Subscriber services

The page displays a list of connected services: service name, connection date, status.

Using the menu below you can add or remove a service.

When connecting, you will be offered a list in the form of a table with the name, connection fee and subscription fee.

To change the number, you need to select it using the mask. Use % for numbers, the choice of which can be arbitrary, and click the “Select number” button.

You can select a room category from the drop-down menu:

  • Platinum
  • Diamond
  • Gold
  • Silver
  • Bronze
  • Simple

* A total of 5 attempts to select a number. After this limit has been exhausted, the next opportunity will be in about a day.

Allows you to connect an additional package to use Internet traffic.

Favorite number

This service is not available to all tariff plan subscribers. To clarify information, use the help desk number: 150.

Help and inquiries

The last point we will consider is sending “homeless people”, as well as receiving reference information on the SIM card. Velcom allows you to do all this using certain USSD commands.

So, for example, anyone can request a call back (send a “homeless person”) for free. Dial *131*friend's number# and send the command for processing. Another Velcom subscriber will receive a free message from you asking you to call back. Sometimes this feature is very useful.

The balance of free SMS, MMS, minutes and Internet traffic also has to be checked from time to time. In this situation, another self-service command will help. It looks like *100*1#. If you want to know the entire list of paid services connected to a mobile number, contact *141*2*2#.

Do not forget that the full list of USSD commands is quite diverse. Sometimes you want to quickly scan through it and select the self-service feature you want. Anyone can do this very easily and simply. What does that require? Just submit a special request for processing. It looks like *141*9*1#. In response, you will receive an SMS message in which all available commands will be published. Unless this does not include requests to change the tariff plan (for a specific offer).

As you can see, Velcom USSD commands are varied. And with their help you can fully control the functionality of the SIM card. Don't be afraid to experiment. Remember that when you connect to a particular service, you will be charged a fee in the amount established by the tariff. All reference information is free.

"Mobile Internet"

– a company’s service for providing wireless Internet access using 2G/3G/3G+ technologies, allowing you to transmit and receive data using a mobile device (phone, modem, etc.) that supports these technologies.

1. Includes:

  • “Internet for a tariff plan” - the Internet access service is provided to all subscribers of the company upon concluding an agreement, changing a tariff plan (if it was not connected to the old tariff plan, or if “Internet for a tariff plan” was used, or in the case described in clause 8.2 ). The service is provided without a subscription fee.
  • Internet packages 250, 350, 750, 1000, 1500, 3000, 3000 + voka TV, 5000 + voka TV – additional packages with the included traffic volume in megabytes corresponding to the name (hereinafter referred to as Internet packages). The period for providing Internet packages is 30 days. If the Internet package is not disabled or changed, it will automatically renew for the next period. The cost of the Internet package is debited in full at a time from the balance of the client’s personal account when connecting, renewing or changing the Internet package. Traffic is provided within 24 hours from the moment of connection, renewal or change of the Internet package.
  • “Light” package – a package with a subscription fee, without included traffic. The subscription fee for the package is charged daily in equal installments in proportion to the number of days in the month.
  • Internet traffic packages of 500 MB, 1 GB, “1 GB for everything else” and 10 GB are one-time packages of additional Internet traffic. The validity period of the packages is limited to the current period of provision of tariff plans. The cost of packages is written off as a one-time payment; traffic is provided in full when purchasing packages.
  • “Unlimited Internet for a day” package is a one-time package with an unlimited amount of Internet traffic. The package is valid for 1 day. The cost of the package is charged in full at a time, traffic is provided from the moment of connection.
  • “Unlimited Internet” package is a package with an unlimited amount of Internet traffic, which is valid on the following tariff plans at the speed of mobile Internet, depending on the tariff plan:

2.Internet packages and the “Light” package are available on the following tariff plans:

Tariff planPlastic bag
2503507501000150030003000 + voka TV5000 + voka TV"Easy"
Smart Premiere / Corporate Smart Premiere
Smart 1/2/3/ Corporate Smart 1/2/3
"Big plans"
BUSINESS.PRO
BUSINESS.PRO.WEB
Other tariff plans (except those listed in clause 3)
  • Internet packages and the “Light” package are not provided on the following tariff plans: Smart Infinite, “Business Class”, BUSINESS.PRO. Platinum, “In your ri, Light, Light +, Light + for business, line of tariffs “Comfort”, “Comfort+”, “Comfort+ for business”, line of tariffs for the Internet: Super WEB, WEB and “Non-stop” . These tariff plans also do not provide the ability to connect/disconnect mobile Internet.

3. One-time Internet traffic packages are available on the following tariff plans:
4. Management is carried out by subscribers independently: via USSD *135*1# - connect/disable Internet packages; via USSD *135*7# — connection of one-time packages of additional Internet traffic; in your Personal Account; in ACCA, by number 411.

5. Changing the Internet package, connecting/disconnecting (on tariff plans where this option is provided) is carried out within 24 hours from the moment the application is submitted.

6. Applications for transactions with will not be processed if: the subscriber’s service is suspended partially or completely in accordance with the agreement on the provision of telecommunication services; There are not enough funds on the personal account balance to write off the cost of the new package (for subscribers paying for prepaid communication services).

7. Features of using Internet packages: 7.1. When using a tariff plan that includes megabytes in the subscription fee, the traffic of the Internet package will be consumed first, then the traffic of the tariff plan. 7.2. When changing the tariff plan, the Internet package will be saved if it is available on the new tariff plan, otherwise the Internet package will be changed to “Internet for the tariff plan”. 7.3. Traffic in excess of that included in the Internet package is charged according to the tariffs of the Internet package. 7.4. The unused balance of Internet package traffic is reset to zero after 30 days, when the package is changed, or when the service is disconnected. 7.5. Information about the date of the next write-off of the cost of the Internet package and the provision of a new volume of traffic can be obtained via USSD *135*3*2# and in your Personal Account. 7.6. If at the time of the next write-off of the cost of the Internet package, the subscriber is disconnected from outgoing and incoming communications due to late payment for the company's services or use, the cost of the Internet package will be written off after service is restored in full. Traffic will be provided in full within 24 hours and is available until the end of the Internet package provision period. The period of provision of the Internet package is not extended by the period of disconnection from the communication network. 7.7. The cost of Internet packages 3000 + voka TV, 5000 + voka TV includes a subscription to a limited number of channels of the voka TV service. You can use voka TV using the special voka application or on the website www.voka.tv. The voka service is provided in accordance with the Procedure for the provision of the voka service.

8. Features of using one-time packages of 500 MB or 1 GB: 8.1. One-time packages of additional Internet traffic with a volume of 500 MB or 1 GB are provided on the WEB Start, WEB 4, WEB 8, WEB 10 + voka, WEB 16, “At Your Rhythm” tariff plans and are valid until the date of the next traffic update included in the tariff plan . 8.2. Purchasing additional traffic packages is possible after the included traffic of the tariff plan or a previously purchased one-time package has been completely used up. 8.3. The remainder of the traffic of a one-time package is not saved when changing the tariff plan, where the 500 MB and 1 GB packages are not available. 8.4. You can purchase packages of additional Internet traffic using the methods described in paragraph 5, as well as on the special page infopage.site. Redirection to this page occurs automatically after the end of the included traffic of the tariff plan/one-time package. The page is accessible in the mobile device browser only via the HTTP protocol. When using the HTTPS protocol, the page is not guaranteed to display. 8.5. When redirected to a special page, HTTP traffic to other resources is blocked until the subscriber chooses a method of further working with the mobile Internet: purchasing a package or paying for traffic. 8.6. Traffic from applications, email clients, browsers with specific proxy server settings, and other traffic other than HTTP is not blocked. Such traffic is charged in accordance with the subscriber's tariff plan. 8.7. If the subscriber chooses to use paid traffic, redirection to a special page until the end of the current tariff plan period is not performed.

9. Features of using the one-time package “Unlimited Internet for a day”: 9.1. The one-time package “Unlimited Internet for a day” is provided on the “Comfort”, “Comfort+”, “Comfort + for Business”, Super WEB tariff plans and on the “Semi-Annual Subscription”, Light, Light +, Light + for Business and Valid for 24 hours from the moment of connection. 9.2. You can purchase the “Unlimited Internet for a day” package both while using the included traffic of the tariff plan, and after it has been used up. 9.3. The “Unlimited Internet for a day” package, purchased before the end of the included traffic of the tariff plan, is consumed first. 9.4. The purchase of each subsequent “Unlimited Internet for a day” package becomes possible only after the previous one has expired. 9.5. The “Unlimited Internet for a day” package is disabled when changing the tariff plan to a tariff plan that does not belong to the “Comfort”, “Comfort+”, “Comfort+ for business”, Super WEB, Light, Light +, Light + for business tariff plans .

10. Features of use: 10.1. A one-time package of additional Internet traffic with a volume of 10 GB at unlimited speed is provided on the Smart Infinite tariff plan and is valid until the date of the next update of the traffic included in the tariff plan. 10.2. Purchasing an additional traffic package is possible if you consume more than 100 GB of Internet traffic in the current month or after a previously purchased one-time package. 10.3. The purchase of each subsequent “10 GB Package” becomes possible only after the expiration of the previous one. 10.4. The remainder of the one-time package traffic is not saved when changing the tariff plan.

11. Features of using the “1 GB for everything else” package: 11.1. A one-time package of additional Internet traffic of 1 GB is provided for access to resources, with the exception of Viber (official mobile application, including for PC), VKontakte (PC version, mobile version, official mobile application), Instagram (PC version , mobile version, official mobile application), games World of Tanks Blitz and World of Tanks and is valid until the date of the next update of the traffic included in the tariff plan. 11.2. The remainder of the one-time package traffic is not saved when changing the tariff plan. 11.3. The unused balance of the one-time package traffic is accumulated and transferred to the next month in an amount of up to 10 GB. 11.4. Connecting a one-time package is available using: USSD *135*7#; Personal account; velcom recommends applications; site site.

12. Features of using the “Unlimited Internet” package: 12.1. Package management is available using: USSD *135*7#; Personal account; 12.2. When the “Unlimited Internet” package is connected, the traffic of the tariff plan is consumed first, then the package. 12.3. The cost of the Internet package is debited in full at a time from the balance of the client’s personal account when connecting, renewing or changing the Internet package. 12.4 Package renewal – on the 1st of every month. 12.5. When simultaneously connecting the “Unlimited Internet” and “Unlimited Internet for a day” packages, the “Unlimited Internet for a day” package is consumed first. 12.6. The package is not disabled when changing the tariff plan if it is provided on the new tariff plan. 12.7. From 08/13/2018, the possibility of transferring data via the bittorrent protocol is excluded when using the “Unlimited Internet” package by subscribers of the “Comfort” and “Comfort+” tariff plans (after using up the Internet traffic included in the subscription fee).

13. Clients of the company - legal entities, if necessary, can prohibit independent connection by subscribers or change it by submitting a written application to the velcom sales and service centers or to the official attorneys of the company, as well as in the Personal Account (administrator). The effect of the ban is not taken into account when changing the subscriber's tariff plan to the tariff plans listed in clause 3.

14. Internet traffic in the velcom network is charged at 1 KB.

15. Subscribers of velcom tariff plans who have additionally activated or SMS roaming can use the networks of the company’s foreign partner operators for roaming. 15.1. Information on the availability of Internet roaming in the network of the company's foreign partner operator for roaming and the cost of roaming Internet traffic is provided on a special page of the website www.site. 15.2. The included Internet traffic of tariff plans, Internet packages and one-time packages is not consumed in roaming. Internet traffic consumed while roaming is paid at roaming rates. Roaming Internet traffic is charged at 10 KB on tariff plans of the BUSINESS.PRO, Super WEB, WEB, “Non-stop”, Smart, Corporate Smart, “Big Plans”, “Telemetry”, “Comfort”, “Comfort+” lines. , “Comfort+ for business”, tariff plans “Business class”, “Semi-annual subscription”, “At your rhythm”, lemon, Light, Light +, Light + for business and 50 KB each on other tariff plans. 15.3. The company has the right to inform subscribers (except for subscribers of PRIVET tariff plans) about the Internet traffic they used, if the volume of its consumption in roaming (from the moment of registration in the roaming partner’s network until the moment they return to the home network) exceeds 20 MB.

16. The company has the right to unilaterally change this Procedure by publishing the changes on the official website.

17. In everything else not regulated by this Procedure, the client and the company are guided by the provisions of the agreement on the provision of telecommunication services concluded between the client and the company.

1. allows subscribers to make calls to a number in the velcom network at special rates. 2. The company subscriber number can be selected as a “favorite” number. 3. The number of “favorite” numbers and the payment procedure are determined by the subscriber’s tariff plan. 4. Adding/changing “favorite” numbers is done by the subscriber independently from his mobile phone 4.1. via USSD:

  • *141*3*3# call (for velcom subscribers)
  • *126*7# call (for PRIVET subscribers),

4.2. using your Personal Account, if the subscriber has this service. 5. Adding “favorite” numbers in an amount corresponding to the subscriber’s tariff plan is carried out without charging a fee. 6. Any change to the subscriber number selected as a “favorite” is paid in accordance with the subscriber’s tariff plan. 7. When changing the tariff plan, “favorite” numbers are automatically deleted. Further assignment/change of the “favorite” number is carried out by the subscriber independently in accordance with the new tariff plan. 8. Velcom/PRIVET numbers transferred to another network cannot be selected as “favorites”. When a subscriber number is transferred to another network, it is automatically removed from the list of “favorite” numbers of company subscribers. 9. If a client transfers, with the written consent of the company, the right to use a subscriber number to a new client without changing the tariff plan (available to velcom subscribers), the assigned “favorite” numbers are saved. 10. If a client transfers, with the written consent of the company, the right to use a subscriber number to a new client by changing the tariff plan to any other tariff plan of the company (available to velcom subscribers), “favorite” numbers are automatically deleted. Further assignment/change of “favorite” numbers is carried out by the subscriber independently in accordance with the new tariff plan. 11. The company has the right to unilaterally change this procedure by publishing changes on the company’s official website. 12. In everything else not regulated by this procedure, the client and the company are guided by the provisions of the agreement concluded between the client and the company.

People who use the communication services of cellular companies often forget about the conditions under which their number is serviced. Getting used to regular calls to specific destinations and corresponding charges, subscribers have to work hard to find out how much a particular service will cost. For example, calling to another country, etc.

In order to avoid falling into such situations, it is enough to find out what prices for the selected tariff plan are used on the SIM card. How can I find out the tariff plan for Velcom and clarify the terms of service? Is it possible to do this yourself or do you need to contact dispatch service specialists? All these issues will be discussed in the article.

How to register in your account: detailed instructions

Click on the “Register” link.

On the registration page, select the method for identifying your number:

  • SMS;
  • USSD request;
  • PUK 1.

Identification via SMS - message

If you choose this method, then you need to write your phone number in the first field and click on the “Send confirmation code” link.

A code approximately in the following format will be sent to your phone:

Enter the code received in the message in the “SMS code” field.


*You can only request the code again after 3 minutes. After this time has passed, simply click on the link again if you suddenly did not have time to enter the previous one.

Next, enter the password twice so as not to make a mistake and click the “Register” button.

  • Velcom Belarus call details and Velcom Belarus SMS printout of someone else's number

Identification via USSD

When you select the second item from the list - USSD - you will be taken to a page with brief instructions.

We dial the request *141*0# on the phone and wait for a response message.

After sending, you will receive a response message in which you need to click the “Reply” button.

In the next step, enter a password containing from 5 to 10 characters (letters or numbers) in the field.

You will receive a response message indicating successful registration in ISSA. You can also use the password to log into Melofon.

*This method is, in our opinion, the simplest and most convenient.

Identification via PUK 1

For this method must be connected. This procedure is carried out at Velcom sales and service centers.

If you have already registered before, you will see an error with the following text.

  • Velcom personal account: registration, login, password recovery and service capabilities

*A user with this phone number is already registered. If you have forgotten your password, click “Log in to your account” and follow the link “Forgot your password?”

How to find out the tariff plan for Velcom: possible options

A subscriber can obtain data regarding his number in several ways. Conventionally, they can be divided into two categories: through self-service systems or with the help of the operator’s service employees mentioned earlier.

Obtaining any data related to the account status, list of connected services and options is free of charge. Let's take a closer look at each of the methods that can be used to view information about Velcom tariffs (corporate tariff, options for individuals).

List of USSD commands A1

I needed to make a list of A1 USSD commands. So that it doesn’t go to waste, I’ll post it here too. I think it will be useful.

We'll post the rest of the USSD commands in this thread.

A discussion of USSD work is located. List of commands on the Velcom website - . List of commands for Hello - . USSD request scheme for individuals (Word). USSD request scheme for legal entities (Word).

List of commands (don’t forget to press the call button at the end of typing). The red teams are only for individuals, the blue ones are only for legal entities, the rest are for almost everyone. Orange teams are those teams that have stopped working.

*100# — personal account balance. *100*1# - information about the number of unused minutes, SMS, MMS, GPRS traffic. *100*2# - information about the balance of the prepayment (less than or more than 20%). *100*3# — information about the product in installments (monthly payment, balance, repayment period). *100*4# - the rest of the unused traffic and the rest of the package traffic. *100*5# — amount of the invoice for payment (with payment upon delivery). *100*11# — number of minutes of outgoing calls made within the ZAG. *100*12# - the number of minutes of outgoing calls made to your favorite number of TP “COUPLE” and “IT’S TIME FOR PAIRS”. *100*19# — information about the amount of charges for communication services, including taxes.

*114*1# — refusal of SMS mailings. *114*2# - refusal of news in ACCA.

*115# - information about the encoding of received USSD messages. *115*0# — set to receive USSD messages in transliteration. *115*1# — set to receive USSD messages in Russian.

*117#—restores call forwarding in roaming.

*131*number#—sending an SMS “Waiting for a call” to the number.

*135# - connect/disable MMS, GPRS and other services. *135*0# — receiving settings for MMS, GPRS and Video. *135*0*8# — receive test MMS. *135*1# — connect to the service/change the TP of the GPRS (Mobile Internet) service. *135*2# — connect/disable MMS service. *135*3# - information about the Internet connection, APN, username and password. *135*4# — information about the provided static IP address. *135*5# — enable/disable WEB protection services. *135*5*1# — connection/disconnection. *135*5*2# — connection/disconnection. *135*5*3# — connection/disconnection.

*141# - menu of possible operations for the number. *141*0# — password request for ISSA. *141*1# — registration of the payment made. *141*2*1# - information about the number and TP. *141*2*2# - information about connected services (the response comes in the form of an SMS with a list of connected services). *141*3# — connection/disconnection of services. *141*3*1# — connection/disconnection. *141*3*1*3# — connection/disconnection. *141*3*2# — connection/disconnection. *141*3*2*3*1# — connection/disconnection. *141*3*2*3*2# — connection/disconnection. *141*3*2*3*3# - list of preferred partners for roaming services. *141*3*2*3*4# — validity period, “Roaming.Business”. *141*3*3# — assign/change favorite numbers. *141*3*4# — change of TP. *141*3*5# — connection/disconnection. *141*3*6# — connect/disconnect ISSA. *141*3*7# — connection/disconnection. *141*3*8# — connection/disconnection. *141*3*8*9# — determination of the preferred roaming partner. *141*4# — payment for communication services with an express payment card. *141*5# - order an invoice by email. *141*6# — connect/disconnect the package within (Manager+). *141*9*1# — getting a list of basic USSD commands. *141*9*2# - rules for dialing numbers of velcom, MTS, life, BelCel operators in international format.

*145# - application for switching to payment upon delivery. *145*9# - refusal to pay upon delivery.

*147# - allows you to get information about your number in international format.

*149# — disable Balance+ (advertising in *100#).

*200*1# — . *200*1*1# — information about the balance. *200*1*2# — control. *200*2# — Caller ID.

*212# — USSD-Bank Prior Mobile+ “Priorbank” (paid). *321# — sports channel (paid). *333# — USSD portal “CHYK-CHYK” (paid). It does not work for me. *343# — registration as a participant in the “Demand Summer!” advertising game. *369# - submitting a bid for the charity auction “Beautiful Velcom Numbers” from October 12 to October 21, 2009. *424# — MELOPHON service. *441*1# — setting forwarding according to the selected condition. *441*2# - connection to the Plus package. *555# — USSD portal “Pryshpilny mobile” (paid). *787# — USSD portal “LoveMobility” (paid). *789# — USSD portal “Live Portal” (paid).

List of USSD commands for subscribers Hello. Only individuals. Numbers like 8-029-9хххххх or 8-044-4хххххх.

*120# - information about the state of the personal account balance and the validity period of the statuses. *120*1# — check the balance of bonus account 1. *120*2# — check the balance of bonus account 2. *120*3# — check the balance of Internet traffic. *120*4# - information about the number of unused minutes and SMS for the New Year's promotion Hello. *120*6#—remaining Internet traffic and its validity period within the framework of the “Communication without Obligations” tariff plan.

*122*1# - information about the balance of the bonus and its validity period for the “HELLO, Favorite numbers” promotion.

*124*card code# - replenishment of the account with a PREVET prepaid card.

*125*region number# - activation of the PREVET card.

*126# — connection of services. *126*1# — connection of additional services. *126*1*1# — connect/disconnect Mobile Internet service). *126*1*2# — connect/disable MMS service. *126*1*3# — connect/disconnect ISSA. *126*1*4# — connection/disconnection. *126*1*5# — connection/disconnection. *126*1*6# — connection. *126*1*7# — WEB protection. *126*2# - connection of Internet packages within the framework of the “Communication without Obligations” tariff plan. *126*3# - information about the current tariff plan and subscriber number. *126*4# — change the “Home zone”. *126*6# - participation in the “HELLO, Favorite numbers” campaign. *126*7# — assign/change favorite numbers. *126*9# — getting a list of basic USSD commands (Help). *126*0# — receiving settings for MMS and GPRS.

*127*1# - assigning a bonus period for the “You've got money” TP. *127*2# - information about the validity period of bonuses for the “You get money” TP.

*131*subscriber number#—sending an SMS “Waiting for a call” to the number. *132*subscriber number#—sends an SMS “Waiting for a call” to the number when roaming.

*141*0# — password request for ISSA.

*101*xxxxxxx# — checking the balance of the Privetik TP subscriber’s SIM card using the numbers selected as “favorite” numbers.

Let's add to the list.

Using an automated service to manage your number

The operator has developed an entire service that is intended for subscribers of this company and allows for complete management of the number: changing tariffs, activating and deactivating services, viewing expense data and receiving other information. For people who use communication services and are already familiar with this service, the question of how to find out the tariff for Velcom is not relevant, because all the information is at hand. You can receive it in any convenient way: through a USSD service, by calling a short number, or via the Internet.

Velcom A1 tariffs in Belarus. Detailed review

Have you decided to become a Velcom A1 subscriber, but have little understanding of the company’s offers?
Read our material and you will never fall into a marketing trap. We'll tell you about all the current Velcom A1 tariffs in 2021. We tried to find all the pros and cons in the lines taking into account these changes, so that in the end you do not have to regret your decision.

The prices and other data indicated in the table are valid from December 1, 2019.

RateSubscription fee, BYNOn the Velcom network (min/BYN)To other networks (included minutes/extra for 1 min, BYN)Internet (included traffic/extra for 1 MB in BYN)
As easy as pie1,900,0950,1657100 MB
No Limit - new from 02.202024,90500 min / 0.05500 min / 0.05unlimited
Comfort S13,30Unlimited60 min/ 0.101 GB/ 0.02
Comfort M20,90Unlimited120 min/ 0.1010 GB/ 0.02
Comfort L29,90UnlimitedUnlimited25 GB/ 0.02
Comfort XL39,90UnlimitedUnlimited40 GB/ 0.01
lemon Z13.50 (for those over 8 years old and under 26 – 8.90)Unlimited0,101 GB/packages
lemon Y20.90 (for those over 8 years old and under 26 – 14.80)Unlimited50 min/ 0.108 GB/packages
lemon X27.90 (for those over 8 years old and under 26 – 17.80)Unlimited100 min/ 0.1020 GB/packages
Smart Infinite60,00Unlimited1000 min/ 0.0963Unlimited
Starting8,59Unlimited10 min/ 0.10500 MB/ 0.02
Hello. Calls (7-day / 30-day subscription) 1,99/ 7,30Unlimited0,100 MB/200 MB, 0.05
Hello. Calls + Internet (7-day/30-day subscription) 3,19/ 9,30Unlimited10 min / 50 min / 0.09200 MB/ 800 MB, 0.05
Hello. Internet+ (7-day/30-day subscription) - NEW! from 1.09.19 1,99/7,550,100,10500 MB/ 2500 MB, 0.05
Unlim S12,900,300,30Unlimited
Unlim M17,900,300,30Unlimited
Unlim XS8,900,300,30Unlimited
Pension3,851000 minutes for 5 favorite numbers/ 0.0158 RUR per 1 minute of conversation to a favorite number in excess, 0.0529 RUR. — to any other numbers within the network 0,1767100 MB/ 0.1504
Social1,6460 min, over - 0.022 rubles, 0.0109 rubles - to your favorite number0,0938100 MB/ 0.1504
Victory1,00Unlimited0,05500 MB/ 0.05

How to find out the tariff plan for Velcom through the web interface?

If you want to have full access to your number, view it and at any time independently manage services, account and change Velcom tariffs (“Everyone Talks”, “Smart”, etc.), then we recommend using the web interface. By going to the cellular company’s website and clicking on the “personal account” link, you can find yourself on the home page.

Here, before gaining access, you will need to register. This is not difficult to do; you should carefully read the instructions located on this form. This procedure is carried out only once. In the future, the subscriber will be able to open his personal page at any time, using the assigned password. As mentioned earlier, having been able to view data by number, a person who is a client will be able to perform any actions “by click”.

Favorite numbers

“Favorite number” is one of the operator’s most popular services. It allows you to make calls to selected numbers at low rates. As your favorite number, you can select the number of the A1 subscriber or the PRIVET network. The application for setting your favorite number is processed within 24 hours.

It is not possible to delete your favorite number after connecting: it is deleted only if the subscriber switches to another operator or terminates the contract.

2 key features you need to know about the service:

  • The number of favorite numbers is determined by the subscriber’s tariff plan and can be 1-5 numbers;
  • When you change your tariff plan, all your favorite numbers will be deleted, and calls to these subscribers will be charged at regular rates.

The cost of the service can be 0.93 Belarusian rubles per connection at certain tariffs, and for others it is free. There is no subscription fee for most current tariffs.

Manage your favorite number

You can activate the service using the USSD command 141 *3*3# call or through your personal account. You can set your favorite number only if the tariff is compatible with the service.

People often ask how to change their favorite number.

The easiest way to do this is through your personal account on your computer or by calling the operator’s hotline.

Any change to the number selected as a favorite is paid according to the terms of the current tariff.

To change your favorite number, command 141 *3*3# is also used.

Voice information system

For people using a yellow SIM card, those who better assimilate information received by voice, a voice information system has been developed. By dialing the combination 411 (+ dial key) from your number, you can get to the multifunctional service. It is enough to select the appropriate items to obtain the necessary data. Please note that here you can also perform any operations with the number. In addition, you can always press the button to connect with an operator if some actions cause difficulties and you need to clarify some nuances.

Financial information

The section contains information that the subscriber needs to pay for communication services on time, as well as for independent audit of financial relationships with the operator. Here you will find your payment history, payment recommendations, as well as the opportunity to top up your personal account balance using express payment cards.

The section contains the following pages:

  • Installment information;
  • Payment information;
  • Unconfirmed payments;
  • Payment by EO card;
  • Wrong payment.

Installment information

In this section, you can view the number of remaining payments for equipment purchased in installments, the size of the monthly payment, repayment period, etc. You can also write off payments yourself without contacting the company’s sales and service center if there is a sufficient amount on the balance.

Payment information

This section contains the history of your payments for communication services - you can see when and what amount was credited to your account over the last 2 months.

Unconfirmed payments

The “Unconfirmed Payments” section contains a list of your transactions for registering payment. The status of these payments is also indicated. More details on how to register a payment can be found on the special page of the website www.velcom.by.

To register the payment, click the “Next” button.

Enter the amount we need in rubles and click “Next”.

*The maximum amount for registration is 3 Belarusian rubles. If you enter an amount exceeding this limit, you will see an error. The validity period is 3 days.

At the last step we confirm or refuse.

Payment by EO card

In this section, you can pay for communication services using an express payment card by entering the 14-digit code indicated on it.

Wrong payment

In this section, you can submit a request for a refund of an erroneous payment if, when replenishing your balance, you made a mistake in your mobile phone number and the money was sent to someone else’s number. A refund request will be reviewed within 3 business days.

What conditions must be met for a refund to be processed?

  • The payment amount should not exceed 30 Belarusian rubles;
  • No more than 14 days have passed since payment;
  • The correct number differs from the incorrect number by no more than 2 digits;
  • When paying to a PRIVET subscriber number, a refund of an erroneous payment is possible only if the declared funds have not been spent at the time of processing the application.

In other cases, you must contact the velcom sales centers (if the erroneous payment was credited to the velcom/PRIVET number), or the sales centers of the operator in whose favor the erroneous payment was made (data is indicated on the receipt). A refund request is processed within 3 business days. You will be informed about the result by SMS message.

*Please keep the receipt until payment is credited to your phone number.

Short (USSD) request service

If you are interested in Velcom, use the SMS notification method. You can send a USSD request from the SIM card for which you want to receive data as follows: *141*2*1# + dial key.

In response to such a question, the operator will send a text notification to the client’s number containing the name of the tariff. By the way, this request is also perfect for those subscribers who do not understand their number and would like to refresh their memory. After all, the message sent by the automatic service in response to the previously given combination also contains a telephone number.

How to register in your account: detailed instructions

On the registration page, select the method for identifying your number:

  • USSD request;
  • PUK 1.

Identification via SMS - message

If you choose this method, then you need to write your phone number in the first field and click on the “Send confirmation code” link.

A code approximately in the following format will be sent to your phone:

Enter the code received in the message in the “SMS code” field.

*You can only request the code again after 3 minutes. After this time has passed, simply click on the link again if you suddenly did not have time to enter the previous one.

View fare information

After the client finds out what tariff he uses on his number, he can easily clarify what conditions apply to him. In particular, we are talking about the cost of communication services, the amount of the subscription fee (if any), the number of packages that can be included in monthly or daily payments. It is more convenient to do this through the official resource of the operator; it can be easily found through a search engine. Next, you need to find the desired name in the “Tariffs” section of the Velcom website (Smart, for example) and read the conditions:

  • You must pay 14.50 rubles monthly for using the tariff plan.
  • For the specified fee, the subscriber receives six hundred free minutes, which he can use at his own discretion. It is important to consider that this limit does not include calls to short numbers (third-party content providers) and calls to international destinations.
  • You can also call your “favorite” numbers (of which no more than five can be assigned) for free within the established limit. If it is exhausted, calls will continue to be free to the numbers allocated to the “favorite” list.
  • You can also use the Internet for a subscription fee of 14.50 rubles. per month is free within one gigabyte.

Full terms and conditions of the Smart tariff plan and other tariffs can be found on the official website or by calling customer support.

Personal information

This menu item contains information about what tariff plan you are using, what is the current balance of your personal account, what benefits are provided by the tariff plan, the method of mutual settlements with the operator, your subscriber status, and also obtain information about the PIN and PUK codes of your SIM card (PIN1 , PUK1, PIN2, PUK2), clarify the dates of registration in the ISSA and the last use of this Internet system.

In the “Additional Information” tab, information about the client’s ID, personal account number and date, accruals for the previous month, the remaining minutes for the promotion (if the service is activated), and the form of payment are available.

In order to find out PIN1, PUK1, PIN2, PUK2, click on the “PIN/PUK” button at the bottom of the page.

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Control

The option can only be controlled by contacting Beeline support and using USSD commands, which must be dialed directly on the phone for which it is being configured.

There is no need to specifically enable the option - it is enabled automatically when you add a number. To connect your favorite number on Beeline, dial the command: *303*phone_number# and press the “call” button. If you need to change your number, simply reactivate the service, indicating a new phone number.

Please note that the phone number must be entered without spaces or hyphens, in 10-digit format, without 8 or +7 at the beginning .

To check which phone is set as your favorite, dial *303#.

To disable the service, dial *303*1#. It will also be automatically disabled when you change your tariff plan.

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