Yota is a telecommunications company that has made a lot of noise in its market sector. In a short time of work, she acquired many followers. But reviews of the Yota mobile operator vary quite a bit. People share opinions about the quality of communication and the benefits of tariffs. To make it easier for you to form your opinion, we have grouped reviews about Yota mobile communications into blocks. After reading them, you will undoubtedly have a certain idea about the provider.
See also how to activate Yota's SIM card.
Mobile operator Yota: tariffs and reviews
In 2014, a new mobile operator Yota, or “Yota” in Russian transcription, entered the service market.
Within a year, the company gained the trust of more than a million users. This is one of the first operators in Russia to build its activities as a virtual operator. Yota only has its own brand; the entire infrastructure is borrowed under an agreement with Megafon and Scartel. Content:
- What does Yota offer?
- What are the specific advantages of the company?
- Completely unlimited Internet
- Unified network throughout the country
- On-network unlimited
- SMS is free!
- Beautiful rooms
- Independent “assembly” of the tariff
- Yota tariff plans
- Iota for tablets
- Wireless Internet
- Roaming abroad
- Reviews from Yota subscribers
Complaints about call quality
Poor connection on Yota - it cannot be said that subscriber reviews are full of this problem. Voice communication works even where there is no 3G and 4G coverage. But it will also be interrupted if the network signal is very weak. Difficulties with dialing may occur during periods of maintenance and repair work at the facilities of the Yota operator, as well as due to the peculiarities of radio signal propagation in certain conditions.
More about Yota: How to bypass the restriction on Yota Internet distribution and speed reduction
With the quality of the Internet, everything is much worse - an analysis of official public pages showed that Yota listens to the statements of dissatisfied subscribers, requests contact information, but the situation does not move from a dead point. The operator’s official response is that the speed of Internet access depends on many factors, including the location of the subscriber and the congestion of certain network segments. But the problem remains unresolved.
It should be noted that the Internet speed on Yota really fluctuates. And he swims very seriously. The following factors influence this:
- Network congestion in the area where the subscriber is located.
- The state of the subscriber's computer - for some, the equipment will slow down with terrible force even on a leased line of 100 Mbit/sec.
- Subscriber actions on the Internet - Yota limits the load on the network, preventing the operation of torrents and downloading heavy files.
By the way, due to the latest limitation, there are difficulties when watching videos on video hosting sites and when updating clients for online toys.
What does Yota offer?
The operator's offers are based on a thorough analysis of the mobile communications market, and compare favorably with competitors' offers. One of these delights at the stage of the company’s formation was a complete unlimited Internet connection. The operator offered its users a completely non-standardized network connection at a reasonable cost. No speed limits! Yota subscribers could use the Internet without any restrictions. Considering that the operators whose switches and networks Iota uses have been working in the field of mobile communications for several years, the coverage area is simply enormous. It is easier to name settlements where this connection is not available than to describe all the places where Yota cards receive a reliable signal. This is the kind of “jump from a low start” that the young mobile operator made in record time.
Network coverage complaints
The network coverage of cellular operators cannot be called ideal. And no one wants to make it that way - it’s unprofitable. The operator will not install base stations where it does not see commercial potential. Therefore, in villages per 100 residents, remote from densely populated areas, there is a maximum of one operator.
Unfortunately, the coverage situation can also be poor in residential areas. It is simply impossible to track the nature of network coverage on every square centimeter. Therefore, subscribers often have questions about coverage. You can complain about it at the Yota office, but only mass complaints have the best effect. Single requests may remain unanswered for months or even years.
What are the specific advantages of the company?
Completely unlimited Internet
Yota offers its subscribers a unique opportunity to not monitor traffic consumption at all. No other operator has such a generous offer. Typically, “unlimited” offers are still based on quota traffic distribution. Yota does not have any quotas or packages, and the connection to the Network is at a standard, even speed without any reductions. The only condition that the company puts forward to its subscribers is that the Internet must be used only on the device to which the SIM card is connected.
If the device is used as a Wi-Fi router, the speed of the Internet connection automatically drops to 128 kbps for each connected gadget or computer. Therefore, do not expect that you can “power” everything in the house from one device; this will not bring results. “One device – one access point” is the law for Iota users. If you follow it, you can freely use high-speed Internet.
Unified network throughout the country
The mobile operator Yota has its own LTE networks, so it offers its subscribers to feel at home throughout the country. Thus, those who like to travel around Russia do not have to overpay for being in another region. The complete absence of national roaming is also a unique offer that has no analogues in the mobile communications market. Yota subscribers can use a single SIM card throughout the country, and they do not need to connect any additional options to reduce their costs. For subscribers there is simply no difference between the tariffs of their home region and any other. All of Russia is a home region in which there is no subscription fee for incoming calls, and outgoing calls are charged according to the selected tariff.
On-network unlimited
The company does not limit the communication of users of its services with each other. Calls within the network are absolutely free, and their number is unlimited. This applies not only to Yota subscribers in the connection region, but also to users of this operator throughout Russia, even in its most isolated corners.
SMS is free!
Yota operator subscribers do not have to spend money on messages either. There are no restrictions on the text size, the amount of data sent, or the range of SMS sending. Unlimited and completely free of charge this service will please even the most “non-advanced” users. SMS to short service numbers of your bank, whose plastic card you use, are also free. If with other operators for outgoing messages to the Sberbank number (900) you pay according to the tariff, but with the Yota company they are not paid either. This again reduces the costs of users who use the Sberbank Mobile Bank or other financial organization.
Beautiful rooms
The line of numbers starting with three nines is also a special feature of the company. All regions have the same format for federal numbers, which start with +7 999...
Independent “assembly” of the tariff
Any tariff allows you to choose a convenient outgoing package that suits you. The range of minutes – from 100 to 5000 will allow any subscriber to independently determine their needs and the package that covers them. You can also select other options for your tariff.
Fighting subscriptions
Complaints about Yota do not contain problems related to subscriptions.
They simply aren't here. The operator managed to protect its subscribers from this rubbish - subscriptions are expensive, and they simply have zero information content. Why do we need all these fresh jokes by subscription, if any joke can be read on the Internet, and in thousands of versions. Therefore, it is simply impossible to convict the Yota operator in this matter. Money was stolen from the account - a fairly common statement that applies not only to Iota, but also to any other operators. In fact, there is no problem here. Operators often write off funds from some numbers to pay off debts on other numbers (naturally, all numbers are issued to the same subscriber). Iota was not noticed in this, but the occurrence of such a situation cannot be ruled out.
https://www.youtube.com/watch?v=https:tv.youtube.com
There is a very good way to deal with such write-offs - just go to the nearest office of your operator and demand the termination of all contracts concluded in your name (except for your current number). It gets to the point where dozens of numbers are assigned to one person, and he doesn’t even know who is using them. If this really turns out to be the case, feel free to block them by terminating the contracts. And this should be done in the office of each operator.
Yota sells its SIM cards as carefully as possible - it does not hand them out on the streets, and requires mandatory execution of contracts from its trading partners. But the fact that people have numbers that they never bought cannot be denied. Therefore, in order to avoid troubles with the disappearance of funds, we recommend performing the above operation.
Money can also disappear:
- Due to previously connected services.
- Due to previously connected options.
- Due to additional traffic packages.
To control expenses, you have a great thing - this is a convenient mobile application, available to all subscribers, from Moscow to Vladivostok. It will show the parameters of the current tariff plan and help you check the availability of connected additional packages and options.
By the way, the Yota operator does not have any incomprehensible services or options that eat up your balance. In the application you can change the number of included megabytes and minutes, connect unlimited applications - that’s all. Additional minutes and traffic are also activated here, valid after the main packages are exhausted. Therefore, you can be sure that there will be no extra write-offs - with a 99% probability there will be none.
If you notice a suspicious leak of funds from your balance, order details using the chat in the application or on the official website. Just tell the consultant your passport details and write that you want to receive detailed information on expenses. Details will be sent to your email address.
Yota tariff plans
The mobile operator also offers a completely new approach to the choice of tariffs. There are no tariff plans as such for users of this connection. By purchasing a SIM card, you automatically purchase free communication with any company subscribers, unlimited Internet and free SMS messages. However, in what quantity - you have to choose for yourself.
When purchasing a SIM, you need to immediately install the Iota mobile application on your smartphone. Tariff assembly is impossible without it. Next, it all depends on your needs.
- The first stage of tariff assembly includes choosing a package of outgoing calls. The minimum package is 100 minutes per month. If the quota is exhausted, you can extend the package for another 100 minutes for 100 rubles. The maximum call quota is 5000 minutes. They can be used for any conversations with subscribers of any operators in the country, as well as for calls to landline phones.
- The second stage is connecting to unlimited SMS. This service costs 50 rubles per month. The package is not organic. If you cancel the package, the standard price for SMS will apply.
- The third stage is the selection of instant messengers and applications for unlimited access. Yota suggests marking those applications that you use most often: VKontakte, Viber, WhatsApp, Instagram, YouTube and others. Unlimited connection for each of them will cost a certain amount, but traffic for these applications will not be charged at all.
To use the Internet directly through a browser, as well as for other Internet connections, Yota also offers traffic packages of up to 30 GB at maximum speed.
After assembling the tariff, on the screen of the mobile application you will see the cost of the tariff, which you will pay every month. At any time, you can add additional options to it and immediately see how much the price will change.
Where to file complaints
The attitude of Yota representatives towards subscribers is generally positive. Chats and phone calls do not go unanswered. Operators communicate in a positive manner, give useful advice, and provide detailed information on certain problems. But there is no need to complain to support about the cancellation of unlimited internet on tariffs for smartphones in 2021 - it will not help. Although there is a lot of whining about this issue in the official Yota public pages, people will not calm down.
https://www.youtube.com/watch?v=https:accounts.google.comServiceLogin
If the quality of Yota seems unsatisfactory to you, and the operator itself does not want to take any steps to resolve the problem, you can complain to higher authorities - Rospotrebnadzor, Roskomnadzor and FAS. The last resort is the court, when nothing helps. But in this case the problem must be really serious.
Iota for tablets
The company offers special conditions to users who do not intend to use other communication services other than the Internet. For example, in tablet computers. The tariff plan for such devices includes only one item: selecting the period for connecting the device to the Network (from one day to a month). In some regions there is also a one-time annual subscription.
The cost of one day of unlimited access is 50 rubles. You will have to pay 590 per month, a year of service costs 3,300 rubles. These figures apply throughout the country except Crimea and Sevastopol. In addition, Internet connection does not become more expensive when roaming around the country, provided that you stay outside your home zone for no more than 30 calendar days in a row.
Wireless Internet
Branded Yota modems plus SIM cards from the same operator, and you have free Internet at home. True, the speed is the lowest - 64 kb/sec. But this is very solvable. The subscriber can independently choose the speed of connection to the Network, as well as the connection time. All manipulations with access parameters are available through a special operator application, which details how much it will cost for a certain period of using 4G Internet.
