How to disable the Internet on a Kyivstar mobile phone?

Why wasn't the money withdrawn automatically?

There may be several reasons for this:

  1. You have not topped up your account.

The monthly fee can only be charged if there are sufficient funds in your balance for this. If you are not sure about this, we recommend checking your Kyivstar account .

  1. You refilled your account late.

A delay in payment may result in activation of the daily service package. In this case, the money will be debited every day and will be spent very quickly.

  1. There was a technical failure in the Kyivstar system.

It would seem that you paid the amount that was required of you on time, but the tariff was still not activated. This happens often and you need to monitor this moment in order to manually activate the monthly package in case of such a failure.

Connection procedure

In order to use the Internet, you need to either connect to a volume of traffic that will be provided, regularly calculating a certain amount for it; or purchase a tariff plan with a fixed subscription fee, which already includes a negotiated number of daily megabytes, which is the most convenient option.

If there are clear instructions, Internet settings will not take a significant amount of time from the user; even a beginner can quickly and independently handle them.

On your phone you need to do the following:

  1. Send a message with the text “4” to the toll-free number “4660”;

  2. As a result, the client will receive automatic settings, which must be accepted by clicking on the “Install” button;

  3. After this, you need to enter the settings menu;

  4. Next, go to the “Wireless Networks” section;
  5. Then in the list that appears, select “...More”;

  6. On the next screen that appears, go to the “Mobile networks” subsection;

  7. Set o;

  8. Click on the line “Access points (APN)”;

  9. In the list that appears, indicate “INTERNET Kyivstar” by checking this box;

  10. Open the settings subsection “Data transfer”;

  11. Set the slider in the “Mobile data” column to the on position;

  12. Ready. The connection is complete. Now you can exit the menu and start using the Internet.

Terms of tariff packages

“All together -30%”

The first in the list of packages offered is “Kyivstar. All together -30%.” It includes: unlimited communication with subscribers within the network, 60 minutes of telephone conversations with all other cellular communication companies in Ukraine, 2 GB of the World Wide Web for a smartphone, unlimited use of social networks - the well-known Facebook or Twitter, popular instant messengers Viber and WhatsApp. In addition, traffic will not be counted while you are on educational sites like Wikipedia and Mybook, so you can educate yourself to your heart's content. The terms of this tariff plan also include “Home Internet” with the ability to accelerate traffic to 50 Mbit/s. Now a little simple arithmetic: 70 UAH. for 30 days for using mobile communication services and 100 UAH. per month for home Internet. Total at regular price – 170 UAH. However, the cost of the package is much lower - 120 UAH. The benefit, as they say, is obvious.

“All together - 40%”

The second package, worthy of attention, has a similar name to the previous one - “Kyivstar. All together - 40%." The operator offers free communication within the network itself, a hundred valuable minutes to phone numbers of other mobile operators in the country, 4 GB of 3G Internet, unlimited access to such well-known social networks as Facebook and Twitter. A nice bonus is the addition of a bonus 2 GB to the main traffic during the first six months of service. The scope of this tariff is expanded to include music services: no fees are charged for access to them (music platforms Zvooq, Deezer and Fonoteka). Stationary Internet at home includes high speeds of up to 100 Mbit/s (in this case, traffic is unlimited). Tariff "Kyivstar. All together - 40%" includes a third useful service for the modern consumer - cable TV with the ability to use up to 74 channels.

The subscription fee for using this offer is 209 UAH. per month.

“All together -50%”

And the third, the most extensive in terms of the range of services provided. Here, the subscriber has at his disposal 24-hour unlimited telephone communication with other clients of the Kyivstar network, three hundred free minutes to numbers of other mobile operators, 6 GB of Internet traffic (3 GB - free for the first 6 months of use!). Another nice addition is unlimited access to the video application directly from Kyivstar “Home TV”, as well as Megogo and Divan.Tv. You can now surf the Internet at home at a speed of 100 Mbit/s, and you can also watch more than a hundred digital channels in excellent quality. Auxiliary equipment for home Internet can be rented. The cost of the package tariff plan is 279 UAH, and the savings are 50%, as the name suggests.

Rules for connecting to the mobile Internet independently

If you were unable to use the automatic settings, you will have to connect the Internet manually. First of all, you need to make sure that the “Data transfer” function is activated on your phone. It is located in “Settings”, and you launch it by setting the slider next to the required item.

Independent connection to the network is performed in accordance with the following algorithm:

  1. Go to the telephone menu, select the “Options” section and sequentially move to the following subsections:
  • "Connection";
  • "Internet Settings";
  • "Profiles";
  • "Create a new profile."
  1. Filling out the fields in the new profile:
  • Name - Kyivstar (any convenient name can be used - the main thing is to remember what they called it in order to activate the desired profile later);
  • APN - www.ab.kyivstar.net.
  1. Saving your account.

In order for the phone to recognize the new information, it must be rebooted.

When entering information in your profile, it is important to carefully check its correctness, since even one incorrect character will cause you to be unable to access the network.

Connecting the Home plan

You can find out in detail how to set up the Internet on the provider’s page https://kyivstar.ua/ru/home-kyivstar/serv_settings/settings_form. To receive instructions, you will have to enter the operating system with which you are logging in and the type of router. After this, you will receive settings and a detailed description with pictures of how to do this.

The general connection principle is as follows:

  • the user configures the home router as a local network gateway with the address 192.168.1.1;
  • you must enter your login, then the password specified in the instructions;
  • in the router options in the “Network” menu, the “dynamic address” is indicated (the parameters may depend on your package);
  • you will need to configure Wi-fi in the “Wireless Mode” tab;
  • you need to specify security settings in the “Protection” menu. In WPA/WPA2 – Personal. Specify automatic encryption and password for access to the wireless network;
  • save the data and wait for the update.

These settings may vary depending on the device type and service plan. For example, when using a static IP address.

  • How to set up a fly phone. How to set up mobile Internet on an Android smartphone? Connecting to a Wi-Fi network

Setting up the Kyivstar Internet on a computer is carried out as for a local network. It is enough to specify the IP address, for example, 192.168.1.7, the router address 192.168.1.1 and the subnet mask. After this, you will be able to access the network without restrictions.


The company provides technical support to customers. Kyivstar provides a service for adjusting settings. Call the hotline or visit any salon.

Security and privacy rules

There are a number of rules by following which a subscriber can easily secure his account from scammers:

  1. The password to your personal account must be complex. It is better to combine arbitrary numbers and letters in different case and write them down than to set a simple password.
  2. The password must be unique and not used anywhere else.
  3. Prevent disclosure of the password and access to it by third parties.
  4. An up-to-date antivirus must be installed on gadgets and PCs.
  5. You cannot open links that come in SMS from unfamiliar numbers, as they most likely contain a virus.
  6. You cannot transfer the access code from SMS to the “My Kyivstar” system to strangers.

Kyivstar uses the latest technologies to protect subscribers and their personal data. Cloud technologies allow you to store information securely.

Why is Kyivstar TV good?

To begin with, I suggest you familiarize yourself with the obvious advantages of the provider and the application, after which we will proceed to installation, connection and viewing:

  • Everything is legal! Your channels will not disappear because copyright holders block them.
  • Good prices! If you have not yet familiarized yourself with the price list of other TV providers, I will say right away that Kyivstar TV is cheaper.
  • Good quality! All channels are in HD and FHD quality. They work perfectly, do not slow down/freeze.
  • Large list of channels. There are all the central Ukrainian channels, as well as good channels with films, sports, etc.
  • Lightweight and optimized application.
  • In addition to TV, the application contains films, programs, series, cartoons and other interesting things.
  • There is an EPG (program guide/archive). You can watch in the recording what already happened, for example, yesterday. You can also pause and then watch.
  • Nice and clear interface. You don't need to configure anything, just turn it on and watch.
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