Tariff change
Through your personal account on your computer
If desired, any subscriber can change the tariff plan by choosing any of the current offers. It's very easy to do. It is enough to visit the official Tele2 website and go to your personal account.
If the subscriber has forgotten his password, it can be recovered using the phone number. You will receive an SMS with a code that you must enter in a special field. Cellular company employees may also ask you to perform other actions.
On the official website you can see all current tariff plans. There is also detailed information about all services.
Via an application on your phone
The second way to change the current tariff is to use the application on your mobile phone. This process will only take a few minutes and is available to absolutely all users.
This is done as follows:
- The subscriber needs to open the “My Tele2” application. You can say it through the Play Store or AppStore service.
- Select any tariff plan from the proposed list. Under each name there is a “Details” tab.
- Next, you need to go to the pages with a description of the tariff plan.
- To activate the tariff, you need to use the “Select” command.
Call to operator
Another option is to call 630 and change your tariff plan using voice commands in the menu. The procedure will take a few minutes.
Change Tele2 tariff using USSD command
Another practical option is to use USSD commands. Just enter the required code and activate the tariff plan. This method is great if you can’t go online or make a call.
How to connect and disconnect the “My Start” tariff from Tele2?
As mentioned earlier, the “My Start” tariff plan is closed. It is no longer possible to connect to it, but you can refuse the offer and try a new tariff from the operator.
Deactivation is available in several ways:
- On the hotline. We call 611, listen to the entire menu of the autoinformer and choose to establish a connection with a specialist. After the call is forwarded, please disable this tariff plan and select a new one to activate.
- In your personal account. Log in to the website and open the “Tariffs and Services” section. Select a new plan and click “Connect”. Now you will receive new conditions for calls, messages and Internet access, and “My Start” will be automatically removed from the number.
- In the communication salon. To deactivate the “My Start” tariff plan, you can contact an employee at the Tele2 office. But to carry out such an operation, you will have to present an official document to confirm your identity (passport).
Personal Area
How to login?
To visit your personal account, you can use your own phone number. In some cases, you may need a phone number and password combination. If someone else's PC is used for authorization, this must be indicated. After the end of the session, all authorization data will be deleted.
To register, you must have a personal phone number. If the specified number is not in the database of registered subscribers, a page for subsequent registration will open.
What can I do in my personal account?
Your personal account is available to every subscriber. This is a simple and understandable service for using all the capabilities of a mobile operator. Information about the tariff fee, balance and other personal data is stored there. Through it, users can contact Tele2 representatives and receive questions and answers to all their questions.
Personal account features:
- SIM card activation and blocking;
- Refill;
- Order a package of minutes, calls and Internet traffic;
- Connecting and disconnecting services;
- Receiving up-to-date information from company representatives provides connections and much more.
When the option was moved to the archive
The “Start” option is available only for the “Bi+” tariff plan and allows you to make unlimited calls.
Initially, the provider planned to promote the offer to customers for a limited period of time, and then transfer it to the archival category. But constant demand and fierce competition in the mobile communications market led to the abandonment of the original intentions.
Any subscriber who has entered into an agreement under the terms of the “Bi+” tariff can connect to “Start” (no monthly fee, the price of a call to Beeline network phones is 1 ruble per minute of connection, traffic will cost the user 5 rubles for a package of 5 MB, in Only 10 packages are available per day).
Additional services
Shutdown
Each subscriber can disable any of the services if necessary.
The following combinations are used for this:
*143 * 70 # – deactivation of the “Unlimited Internet abroad” option;
*143 * 50 # – deactivation of the “Unlimited Internet in Crimea” option;
*155 * 330 # – deactivation of the “Who called” option;
* 155 * 411 * 0 # – deactivation of the “Unlimited on Tele2” option.
Connection
Expert opinion
Vladimir Eremeev
Journalist. Specialist in mobile services and tariffs of mobile operators.
Any tariff plan can be upgraded. To do this, you should activate any of the necessary options that are not included in the service package initially:
Users have the option to add the following:
- Unlimited access to social networks and instant messengers: “BK”, “OK”, “Facebook”, “Viber”, “WhatsApp”, “Tam Tam”.
- Using useful services and programs: “Yandex.Maps/Navigator/Transport”, “Watching movies on Tele2 TV”, “Watching TV programs on Tele2 TB”.
- Unlimited use of applications and options: “Sound”, “Twitch”, “Instagram”.
- Additional packages, “100 SMS within the Russian Federation”, “300 SMS within the Russian Federation”.
- Activating the “Dating” option.
How to increase traffic
Some users prefer to pay for Internet services only when connecting to the World Wide Web, that is, after the fact.
Special rates have been developed for them:
Ticket and internet
Subscribers are offered temporary access to the World Wide Web. This access varies from a day to a week. The cost varies from 7 rubles to 20 rubles.
Plus navigation
This tariff plan is perfect for drivers. It will be useful in cases where it is not possible to use unlimited Internet. No money will be charged for using navigation programs and maps. The tariff payment is fixed – 2.5 rubles. To activate the service you need to dial *155*531#.
Day on the Internet
This option is designed for subscribers who access the network once a day for a short amount of time. Cost – 9.9 rubles per day. You can configure the option through your personal account. You can also make a request using the code *255*161#.
Black tariffs
There are several separate groups that differ in cost and traffic volumes. 10 Gigabytes for 490 rubles. 500 Megabytes for 90 rubles.
Advantages and disadvantages of the tariff
Didn’t have time to activate “My Start” and form your own opinion about the plan? It doesn’t matter, because we have analyzed the reviews of most clients who have managed to connect to this tariff, and we provide a complete list of advantages and disadvantages for your reference.
- unlimited calls in your home region;
- there are additional packages for the Internet when the main one ends;
- Internet works throughout the country;
- package of 100 minutes for calls;
- reasonable subscription fee;
- low fees for messages and calls made after the package is exhausted.
- “fines” for SIM card inactivity;
- if payment is not made, prices increase;
- little Internet (not enough for active users who regularly view news and use social networks);
- only 5 over-limit Internet packages;
- no message packages;
- expensive international calls.
1 Comment
“As mentioned earlier, the My Start tariff plan is closed”
Was this tariff ever opened? No matter how much I googled, I only found messages from August-September 2018 that “the tariff is being prepared for launch and is therefore archived.” It’s already the fall of 2019, the tariff is still in the archives.
I have come across suggestions that this is either an individual offer or a tariff for forced transfer of users of closing tariffs.
But I couldn’t find anyone who could simply connect to it.
Check Tele2 balance
How to check the remaining Tele2 traffic
To find out the remaining traffic, you need to dial the code *155*0# . The subscriber will be provided with information about minutes, SMS and web traffic.
Find out your personal account balance, remaining minutes and Internet traffic - *105#.
The rest of the package is Tele2
The mobile operator provides a set of commands to quickly obtain information.
Find out which package is connected
To find out which tariff plan is connected, you need to dial *153# . The data will be sent as a text message.
The remaining balance is carried forward to the next period
The user can transfer to the next month an Internet credit, which is added to the subscription price for the following tariff plans: “My Call”, “My Online”, “My Online Plus”.
Also, the subscriber can use the remaining traffic, which is saved, for free. A prerequisite is timely payment of the subscription fee.
Contents of the Tele2 starter kit
When connecting, each buyer is provided with a black envelope containing the contents of the set. Its cost depends entirely on the chosen tariff plan and its composition (number of minutes, SMS, volume of Internet traffic, etc.). It includes:
Sometimes the company holds seasonal promotions. In such cases, the description of the Tele2 starter kit may change. Thus, residents of Moscow and the Moscow region were provided with another SIM card free of charge as part of the promotional program. In addition, it is possible to receive gifts and bonuses.
The set for using Internet connection may differ in composition. Thus, the overall package will also include a USB modem if the buyer does not have his own. However, the cost of the entire purchase will differ significantly. The price of any selected product depends entirely on the composition and the selected tariff plan. The paid amount is immediately credited to the account and can be used for communication.
Purchasing an envelope is usually only required when connecting for the first time or when purchasing an additional SIM card. The transition to the new tariff is carried out during the process of use; a visit to the office is not necessary.
Archived tariffs
Unlimited
- Free and unlimited incoming calls.
- Free and unlimited calls within the mobile operator’s network in Russia (the package of minutes is retained).
- Package – 500 minutes for calls within the country.
- SMS package – 50 messages to numbers within the country.
- Unlimited Internet. You can use traffic from a tablet or mobile phone.
- Using the options: “SOS package” and “Share Gigabytes”.
- completely free, but only for one month. Further, the cost will be 0.50 rubles per day.
- Roaming within Russia – incoming calls are free. Outgoing calls consume a package of minutes.
Tele2 – Tariff “My Start” – Internet and calls for 99 rubles per month – How to connect
The traffic package is preserved when traveling within Russia, except for the city of Sevastopol and the Republic of Crimea. The free one carries over unused traffic to the next month.
Conversations - 100 minutes
The package of minutes includes calls to other cellular operators and calls to Tele2 subscribers in other regions of Russia.
Within the network - Unlimited
The conditions apply to calls to Tele2 subscribers in your home region. On-net calls do not consume the 100 minute package.
Prices for services above the subscription fee
Additional traffic 500 MB
— 50.00 rub. "More" option. After 2GB of traffic is exhausted, up to 5 Internet packages of 500 MB each are activated sequentially. Each package is charged at the time of activation. After all 5 packages are exhausted, Internet access is suspended. Refuse option: *155*412*0#.
Calls to other numbers in your home region
— 1.50 rub/min
Calls to other numbers in Russia
— 2.00 rub/min
International calls to CIS phones
— 30.00 rub/min
International calls to Europe and the Baltic countries
— 49.00 rub/min
International calls to the rest of the world
— 69.00 rub/min
Calls to satellite phones
— 399.00 rub/min
SMS messages to home region numbers
— 1.5 rub
SMS messages to all numbers in Russia
— 2.5 rub
MMS and outgoing international SMS messages
— 5 rub.
Services included in the “My Start” tariff plan
The default tariff plan includes free, “International and long-distance access”, “Access to content”, “Call waiting/holding”, “SMS”, “Travel within Russia”, “Roaming abroad”, “Call forwarding”, “USSD commands”, “Services based on packet data EDGE/3G/4G”, “I’m in touch”, “Informer”, “Voicemail”, “Caller ID” and “Who called”.
Mobile Internet on the “My Start” tariff
Traffic is rounded up with an accuracy of up to 150 KB.
The Internet package and conditions for traveling around Russia included in the tariff plan are valid throughout Russia, except for the city of Sevastopol and the Republic of Crimea.
Unused volumes of additional Internet packages provided under the “More” option are not carried over to the next billing period.
If you do not use a Tele2 SIM card
In the event that the subscriber does not perform actions that entail the debiting of funds for services provided, for a consecutive period of 120 days, without a break that interrupts the specified period, and funds are not credited to the subscriber’s personal account within the specified period (inactive mode), the subscriber’s personal account begins a daily subscription fee of 3 rubles will be charged, including VAT.
The debiting of the subscription fee ceases from the next day after the subscriber’s personal account reaches a zero balance or funds are credited to the subscriber’s personal account.
If the balance of the subscriber's personal account is equal to or below zero for 180 (one hundred and eighty) consecutive calendar days, the contract for the provision of communication services is considered terminated at the initiative of the subscriber.
Rules for charging subscription fees and provision of services
The subscription fee for the “My Start” tariff plan is charged in full when connecting to the tariff, then a month after the previous charge, provided that the balance is sufficient.
If at the time the monthly subscription fee is charged there are not enough funds in the subscriber’s account, until the account is replenished and the fee is charged, Internet access is suspended and the basic conditions of the “My Start” tariff :
1.95 rub./min. for calls to Tele2 numbers in your home region; 1.95 rub./min. for calls to other numbers in your home region; 2 rub./min. for calls to Tele2 Russia numbers; 10 rub./min. for calls to other numbers in Russia; 1.5 rub. for SMS to home region numbers; 2.5 rub. for SMS to other Russian numbers;
When sending an SMS containing more than 70 characters in Cyrillic or 160 in Latin, the message is divided into parts, and each part is charged as a separate SMS message.
In case of charging the subscription fee for the “My Start” tariff plan, the minute of the forwarded call is charged as follows:
to any numbers in the region - 1.5 rubles/min. to Tele2 numbers in Russia - 2 rubles/min. to other Russian numbers 2
If the subscription fee is not charged, the minute of the forwarded call is charged at the base cost of an outgoing call to the corresponding direction per minute.
Other terms of service for the “My Start” tariff
Home region is a subject of the Russian Federation in whose territory the subscriber has concluded an agreement for the provision of communication services with Tele2.
Region of residence - a subject of the Russian Federation (with the exception of the home region), in whose territory the subscriber uses the operator’s communication services.
The “My Start” tariff is valid in all service regions, including the following cities: Moscow and St. Petersburg, Maykop, Barnaul, Blagoveshchensk, Arkhangelsk, Koryazhma, Kotlas, Astrakhan, Belgorod, Stary Oskol, Gubkin, Bryansk, Klintsy, Novozybkov, Ulan -Ude), Vladimir, Kovrov, Murom, Alexandrov, Gus-Khrustalny, Volgograd), Vologda, Cherepovets, Babaevo, Voronezh, Borisoglebsk, Rossosh, Liski, Makhachkala, Birobidzhan, Chita, Ivanovo, Magas, Irkutsk, Nalchik, Kaliningrad, Sovetsk , Chernyakhovsk, Baltiysk, Elista, Kaluga, Obninsk, Petropavlovsk-Kamchatsky, Kirovsk, Naryan-Mar, Nizhny Novgorod, Dzerzhinsk, Arzamas, Sarov, Veliky Novgorod, Borovichi, Valdai, Novosibirsk, Berdsk, Iskitim, Kuibyshev, Omsk, Orenburg, Orel , Livny, Mtsensk, Penza, Perm, Vladivostok, Pskov, Velikiye Luki, Gorno-Altaisk, Ufa, Sterlitamak, Salavat, Neftekamsk, Oktyabrsky, Rostov-on-Don, Taganrog, Mines, Elizovo, Cherkessk, Petrozavodsk, Kondopoga, Kostomuksha, Segezha, Kemerovo, Novokuznetsk, Prokopyevsk, Leninsk-Kuznetsky, Mezhdurechensk, Kirov, Kirovo-Chepetsk, Vyatskie Polyany, Syktyvkar, Ukhta, Vorkuta, Pechora, Kostroma, Bui, Sharya, Krasnodar, Sochi, Novorossiysk, Armavir, Krasnoyarsk, Kurgan, Kursk , Zheleznogorsk, Kurchatov, Gatchina, Vyborg, Sosnovy Bor, Vsevolozhsk, Lipetsk, Yelets, Magadan, Yoshkar-Ola, Saransk, Odintsovo, Sergiev Posad, Ramenskoye, Lyubertsy, Krasnogorsk, Mytishchi, Shchelkovo, Murmansk, Apatity, Severomorsk, Monchegorsk, Kandalaksha , Kirovsk, Naryan-Mar, Nizhny Novgorod, Dzerzhinsk, Arzamas, Sarov, Veliky Novgorod, Borovichi, Valdai, Novosibirsk, Berdsk, Iskitim, Kuibyshev, Omsk, Orenburg, Orel, Livny, Mtsensk, Penza, Perm, Vladivostok, Pskov, Velikiye Luki, Gorno-Altaisk, Ufa, Sterlitamak, Salavat, Neftekamsk, Oktyabrsky, Rostov-on-Don, Taganrog, Shakhty, Novocherkassk, Ryazan, Kasimov, Skopin, Samara, Togliatti, Saratov, Khanty-Mansiysk, Chelyabinsk, Magnitogorsk, Zlatoust, Yuzhno-Sakhalinsk, Korsakov, Kholmsk, Okha, Yekaterinburg, Nizhny Tagil, Kamensk-Uralsky, Pervouralsk, Serov, Novouralsk, Vladikavkaz, Smolensk, Vyazma, Roslavl, Stavropol, Tambov, Michurinsk, Rasskazovo, Kazan, Tver, Rzhev, Vyshny Volochyok, Tomsk, Seversk, Strezhevoy, Tula, Novomoskovsk, Donskoy, Kyzyl, Tyumen, Izhevsk, Sarapul, Votkinsk, Glazov, Ulyanovsk, Khabarovsk, Abakan, Miass, Kopeisk, Grozny, Cheboksary, Anadyr, Yakutsk, Salekhard and Yaroslavl.
Archived business tariffs tele2
Unlimited on business
- Free calls without restrictions within a mobile operator
- Free calls without restrictions to Tele2 subscriber numbers within your home region
- Free calls without restrictions to landline numbers within your home region
- Additionally, a package of minutes is provided for calls from other operators in your home region
Alpha 2017
- Calls
- Unlimited numbers within the network
- To all Russian numbers
- Additional minutes – 3000 minutes
- Messages
- Numbers within the network
- Other numbers in Russia
- MMS messages
- SMS traffic – 3000 pieces
Business
- Calls
- Unlimited numbers within the network
- Unlimited Tele2 numbers in your home region
- Unlimited calls to other numbers within your home region
- Package of minutes – 1500 minutes
- Messages
- To Tele2 numbers in your home region
- To other Russian numbers
- Package of messages – 100 pieces
Capital Lux
- Unlimited calls to other numbers within your home region
- Unlimited numbers within the network
- Unlimited Tele2 numbers in your home region
- Package of minutes – 160 minutes
Corporate
- Payment by call per minute
- Subscription fee – 5 rubles
Gamma 2017
- Internet
- Web traffic – 4.5 Gigabytes
- Calls
- Outgoing calls to Russian numbers
- 500 minutes
- Messages
- SMS to numbers within the network
- Message to all Russian numbers
- MMS messages
- SMS package - 500 pieces
- About body2
Information sheet
To use the tariff, it was necessary to pay a monthly subscription fee of 99 rubles. Upon activation, the fee for the first month was automatically charged, and then after 30 days of using the tariff.
Calls
As part of the tariff plan, subscribers received full unlimited outgoing calls within the network in their home region. For calls to other numbers or Tele2 subscribers who live in other cities, a package of 100 minutes was provided.
When the package ran out, a minute of conversation in your hometown cost 1.5 rubles, and a connection with a friend who was in another region cost 2 rubles per minute.
International calls were also available. The cheapest calls were to the CIS - 30 rubles per minute. You could call Europe and the Baltics for 49 rubles. For other directions there was a single rate - 69 rubles. within 60 seconds of connection.
If you were on a trip, then all incoming calls were not charged, and outgoing calls to the region of your stay (only to Tele2 numbers) were also not charged and were considered unlimited. Calls to other numbers were consumed from the standard package; after the limit was exhausted, the price was set at 2 rubles per minute of conversation.
Messages on the “My Start” tariff
An SMS in the home region for any subscriber cost only 1 ruble and 50 kopecks. If you needed to contact a friend or relative from another city, the price increased to 2 rubles.
Multimedia messages with videos, text files and photographs cost 5 rubles, regardless of the recipient’s operator and region of residence. MMS messages sent to clients of international cellular companies also cost 5 rubles.
Internet
For a month, subscribers were provided with a traffic package of 2 GB. You could spend it both in your hometown and while traveling throughout the country. If the established limit was not enough for a month, then the user was provided with additional traffic.
The additional package was activated separately - 500 MB each. There were a total of 5 over-limit packages available per month. The cost of each is 50 rubles.
All balances that were not used during the current month were simply burned. It was impossible to transfer gigabytes to the next month. It was also impossible to share traffic with friends.
Free options
When activating a tariff plan, some options are enabled by default. If they interfered, the subscriber could refuse them. Services were provided for: identifying numbers, informing about missed calls, waiting and holding calls, and forwarding calls. Voice mail has also been activated, allowing you to receive messages from subscribers who were unable to contact you.
Operator benefits
The mobile operator offers subscribers a number of advantages. Specialists are constantly working to improve the quality of communication. Work is also regularly carried out to ensure high-speed connections for comfortable access to the Internet. By saving traffic and transferring it to the next month, subscribers have the opportunity to significantly save money. Users can also change minutes to Gigabytes without topping up their account.
List of restrictions
Subscribers of the Tele2 operator should know that there is no uninterrupted connection to the worldwide network. The speed and quality of communication are affected by various restrictions.
Mobile Internet is designed to use traffic through a tablet or smartphone. In this mode, you cannot use your mobile device as a modem.
When using file hosting services or torrents, Internet speed drops.
There are restrictions on data transfer in certain regions. In the northern regions, for example in Norilsk, the speed is 128 Kbps. The general rules do not apply to the Republic of Crimea. In this part of the country, payment is set at 3 rubles per 1 Megabyte.
The mobile operator offers the optimal solution in the communications market. Each tariff plan has its own advantages and disadvantages. Their wide variety allows each subscriber to choose the most suitable option.
Information about transferring balances
As we said earlier, all your unused service packages will be carried over to the next month, but there are certain rules and nuances that you should be aware of.
All unused services will be carried forward only one calendar month in advance. For example, you did not use SMS and Internet traffic in January. They are postponed to February. But if you don’t spend them this month, they won’t carry over to March. In this case, those packages that you did not use in February will be transferred, and so on down the chain. As a result, we can conclude that it will not be possible to accumulate, for example, a large number of gigabytes and calls in a year; they will still burn out.
If you reconnect your tariff ahead of schedule, for example, if the free minutes have run out, but there are still gigabytes of traffic left, then all remaining limits will also be transferred to the next month. But again, the rule of transferring only one month in advance applies here.
If you are late on your monthly payment, all your unused packages will be forfeited. When switching to other tariff plans, all your accumulated packages will expire and will not be transferred.
If you have run out of Internet traffic, you can either reconnect the tariff to renew it or connect an additional option with a traffic package for a certain period. Tele2 has various Internet options that allow you to connect services both for a day and for a week, month, year, and the amount of traffic will differ depending on the tariff.
If the subscriber had Internet options with additional traffic connected before activating this tariff, then the tariff limits will be used up first, and only then the packages of connected options.
It is important to know! Until April 3, 2017, this tariff was provided under different conditions. Its cost was 1290 tenge, and instead of 5 Gb of traffic, subscribers were provided with 10 Gb. But now exactly the conditions that are described in the characteristics of the tariff plan at the beginning of the article in this table apply! Be careful before connecting!