Option “Conversations without borders” - how to disable and enable the service

The most favorite time of the year is approaching - the sunny time of vacation, which means it is already necessary to think through all the details of a trip to other countries so that nothing can overshadow your vacation. Don't forget about mobile communications, and here the problem of roaming arises. This not-so-pleasant trip item, which likes to absorb the entire balance at once, is one of the most expensive on the list of expenses. Is there a way, while away from your home region, to significantly reduce the costs of important business negotiations or with loved ones? Tele2 offers an excellent solution to the problem and erases all boundaries by offering.

Description

If you plan to travel to other countries, then prices for mobile communications while roaming abroad will be significantly higher. As usual, in international roaming, communication is more expensive and each country has its own cost, depending on the terms of the Tele2 contract and the operator. The worst thing about roaming is that you not only pay for outgoing calls, but also pay for any incoming call. To reduce costs by reducing the cost of incoming directions, Tele2 users can activate “Conversations without borders”.

The offer can be used on any tariff plan issued by the Tele2 operator. Although the service is provided in roaming, to use it you need to connect, and how to do this will be discussed below.

The service allows you to significantly save on communication without changing your mobile number. The advantages of the proposal include:

1. All incoming calls are carried out without difficulties, there is not a single problem.
2. The client does not have to buy a SIM card from the operator of the host country; all that is needed is to activate “Conversations without borders”.
3. It is possible to stay in touch at an affordable cost anywhere in the world, which is very convenient during business meetings or business.
4. Connection and disconnection is carried out quickly, using several methods, free of charge outside the Russian Federation or within it.

Of course, there are also some disadvantages to this proposal:

1. Although the offer is universal and should work in any country, there is a small list of countries where the service will not be able to function. You can view the list in more detail on the website. For other countries the cost remains fixed.
2. The option provides for per-minute billing; it turns out that if you communicate for 20 seconds, the fee for the entire minute will be debited from your account.

If the balance suddenly goes to zero, and there is no way to top up, then Tele2 customers can activate an additional service called “Promised payment”. This service will allow you to use money on credit for 10 days, after which you must pay off your debt as soon as possible, otherwise you will not be able to call at all.

Restrictions on the service

Before you connect “Conversations without Borders” on Tele2, you should learn about some of the nuances of the service. Since in some countries, in all Tele2 tariff plans, restrictions are imposed on the use of the described option, it is not advisable to activate it when visiting these destinations. Such states include:

• Algeria;
• Angola;
• Andorra;
• Iraq;
• Lebanon;
• Syria;
• Tunisia;
• Turkmenistan.

You won't be able to save money on all exotic islands. The service does not operate in the Maldives and Seychelles.

You can find out the current list of countries where this tariff does not work by calling the short number 611.

Conditions and cost

The service is provided on a paid basis. The prescribed subscription fee is debited every day in the amount of 5 rubles. The main advantage of the service is the uniform cost of incoming calls in any country. Thus, every minute of communication on a received call costs 5 rubles.

During connection, the user does not need to pay anything. Payment is made only for actually used mobile services. Connection can only be made at the request of the SIM card owner, for any Tele2 tariff. The subscription fee will be charged every day from the moment of activation and ends after the option is deactivated.

To get detailed information on the offer, namely whether it is active on the SIM card or not, you will need to dial and send a request to the network *143#. After this, the device receives a message with data about the service.

“Conversations Without Borders” is the ideal method for saving money when traveling around the world. Anyone will be able to talk with family, friends or work colleagues.

Description of service

Everyone knows that calls to other countries during international roaming are expensive. As a rule, each state has its own roaming rates. And also abroad, both incoming and outgoing calls are subject to tariffs.

By turning on Tele2 before leaving the country, the user will be able to reduce the cost of his roaming communication with the world.

The option works on any cellular provider's tariff plan and has the following distinctive parameters:

• excellent quality of cellular connection with any countries and directions;
• in another country, you will not need to purchase a new starter pack. All you need to do is activate the described function;
• all incoming calls are charged at a single reduced cost;
• you can activate the product in a few minutes, both at home and abroad;
• the function is based on a per-minute payment system;
• If the mobile account is reset, the subscriber will be able to use. The loan will need to be repaid within 10 days from the date of taking out the loan.

How to connect

The service is activated using different methods. In addition, the connection can be made not only in Russia, but also directly in the host country. The following methods are used for activation:

1. The fastest and easiest way to enable Conversations Without Borders is to use the command. To connect, you only need a mobile device, without the Internet or other connections. The subscriber simply enters the command *143*1# and makes a call. The option is activated in a matter of minutes, which the client learns about via an incoming notification.
2. The second convenient way to activate the service is to use the Internet and your personal account. To do this, you will need to go to your account, which is on the Tele2 operator’s website. By clicking on it, you should enter your login (your number) and password. If you are logging in for the first time, then a quick registration is carried out by filling out the required lines, and then authorization is made in the system. Now you navigate to the section with tariff plans and options, find “Conversations without borders” and press the connect button. Finally, the subscriber receives a confirmation SMS from Tele2.
3. An analogue of a personal account is an application for phones on any operating system called “My Tele2”. The service is available for download on the Tele2 website, as well as in the application market. This program is provided free of charge, but to use it you need access to the Internet. You can activate, similar to your personal account, in a matter of minutes, directly from your mobile device.
4. If difficulties arise with using or connecting to the service, then Tele2 customer support will come to the rescue. If you need to call an operator in Russia, then use the number 611. If the call is made from another country, then use the mobile dial +7 (951) 5200611. Calls are free, and after connecting you need to ask your questions to the operator, to which he will quickly answer. The operator can also remotely connect “Conversations without Borders”, provided that the person provides his passport information for personal identification.
5. The last option for activating the service is a personal visit to a Tele2 communication salon. This method is used before the trip, while the company's client is still in Russia. To connect, you need to go to any communication shop, have your phone and passport with you. Next, ask the employee to activate the service.

By activating the service, you can safely travel to other countries and pay only 5 rubles per minute of an incoming call. Outgoing calls remain in accordance with the terms of the tariff plan.

Technical support

When going to distant countries, you don’t have to worry about the quality of communication and possible problems with the operator. Anywhere in the world you can always contact a Tele2 operator, who will help you resolve your issue by simply dialing the short number 611. The operator’s call and consultation are absolutely free.

Usually, connection to roaming occurs automatically, but if this does not happen, you need to find the “Network” item in the phone settings and start manually searching for available networks.

The “Conversation Without Borders” option from Tele2 has a wide coverage area, which means you can be sure that you will not miss a single important call or message.

Disabling the service

Upon arrival in Russia, the subscription fee for the option continues to be charged, but the conditions are no longer provided, so you need to disable the service. To deactivate, you will need to use the special command *143*0#. It is entered on the phone and a call is made, after which “Conversations without borders” will be deactivated from the number within 15 minutes.

There are other methods of disabling:

1. Using your personal account on the Tele2 operator website. The procedure is similar to connection.
2. Using a mobile application on a gadget. With such an application, disabling the option is carried out quickly, and this can be done immediately upon entering the Russian Federation, the main thing is the availability of mobile Internet.
3. Disable it through the voice menu yourself by calling 611 or call the operator at the same number and ask to disable the option from the number.
4. Deactivate in the communication salon if you have documents confirming your identity.

After disconnection, clients are notified via SMS.

Connection conditions

Rules for using Tele2:

• the product is available to all clients of the provider, regardless of the current tariff plan on the number and the place of registration of the SIM card;
• The service is valid worldwide, with the exception of some destinations (check with the operator for details);
• the product is based on a per-minute calculation system;
• the option fee is charged from the moment the service is activated;
• to avoid additional expenses, the product will need to be turned off upon arrival home;
• the client can enable/disable the offer independently;
• The option can be controlled using the service command *143#, or through the Personal Account page.

How to disable Tele2 “Conversations without borders”?

After returning home, the subscriber no longer needs the function. To turn off Tele2 borderless conversations, you should:

• Dial code: *143*0#. Actions require confirmation.
• Use your personal account to deactivate. Select the services section in the menu, find the appropriate one and deactivate it.
• Apply mobile application. The procedure is similar to that described above.

The deactivation procedure is quite simple. It will require minimal time and confirmation.

The essence of the proposal

It is important to note that calling a “Country without Borders” a tariff is incorrect, because in fact this package is positioned by the provider as an additional option. This service is primarily aimed at providing mobile subscribers with the opportunity to make calls to destinations abroad on more favorable terms than those offered by default as part of most currently existing tariff packages.

However, a similar service today is available, perhaps, from the majority of mobile operators, which have taken their place in the niche of the TOP-5 leading mobile companies in the Russian Federation, so there is no need to pay too much attention to the essence of the offer.

Terms of service

The option is available to all users of the company without exception.

Cost of connection and disconnection

Conditionally, connecting the option can be considered free. When the function is activated, the user's account is charged a subscription fee for one day in advance. refers to paid options. For one day of using it, the system will write off 5 rubles.

The subscription fee is also charged when the subscriber arrives on the territory of the Russian state, unless the user disables the option in a timely manner.

You can stop using this provider's offer at any time. There is no charge for deactivating the service.

Cost of incoming calls

Tariffing for incoming calls abroad is per minute. If the user communicated for 10 seconds, he will pay for the conversation as for a whole minute. That is, for 15 or 60 seconds at this rate, Russian travelers pay 5 rubles. The call cost is the same for all countries where the option is available.

Cost of outgoing calls

For all calls originating from abroad, the subscriber pays at the rates specified in his connection package. Changes are possible, so before leaving for other countries, it is advisable for a citizen to call the operator and clarify possible nuances.

In some countries, due to current local restrictions and communication prices, the option does not work.

To reduce communication costs, Russian travelers send outgoing calls to their friends and relatives in Russia to call them back. Of course, this point needs to be discussed in advance before leaving.

not available in international roaming. You can only use quick outgoing call reset.

Internet cost

The price of accessing the Internet from a provider’s SIM card does not decrease. Connecting the option does not affect the cost of Internet traffic in any way . The cost depends on the country of residence.

In order to reduce financial costs, Tele2 subscribers can connect the popular.

For a 10 MB Internet package you will have to pay 300 rubles per day. Having used this amount of traffic, the user must deposit another 30 rubles. for 1 MB.

The price depends on the country of residence per 1 MB:

1. Türkiye - 25 rubles;
2. Vietnam - 100 rubles;
3. Bulgaria: 25 rubles;
4. Thailand: 50 rub.;
5. Abkhazia: 50 rub.

SMS cost

Outgoing messages are sent at normal international roaming rates. The option does not affect the cost of SMS in any way.

The price in the description of the options of the current packages is set for one message. One SMS is 80 characters including spaces in Cyrillic, or 160 characters in Latin. It is more profitable to type the text in Latin letters, then the system will calculate for two SMS as one whole. Any excess above the norm, even by one character, is equivalent to the whole message. This point must be taken into account.

The cost of written mail depends on the country of residence:

1. Turkey - 6 rubles;
2. Vietnam - 12 rubles;
3. Bulgaria: 6 rubles;
4. Thailand: 12 rubles;
5. Abkhazia: 12 rub..

You don't have to pay for incoming text messages abroad, they are free. It is beneficial for a tourist to receive information coming from the territory of the Russian Federation rather than calling and writing himself.

Terms and price of service