How to disable "Promised payment" on Tele2

Description of the service and its features

A loan from an operator is a profitable option to top up your phone balance remotely. There are two lending options: one-time or automatic replenishment. To borrow money for minutes or SMS, a request is sent from a mobile phone; you can set up a payment through the provider’s web account, during a personal visit to the office or by calling the call center. You can refuse in similar ways.

Once connected, the service will be activated independently when the subscriber’s balance approaches zero. Detailed description of the option:

Available for those who cooperate with the provider for longer than 60 days. Funds are credited to your balance immediately after submitting your online request.
You are allowed to apply for a second loan after repaying the previous one.
A loan is provided in the following amounts: 50, 100, 200 or 300 rubles. Users who cooperate with Tele2 for two months or more are given an amount of 50 rubles. If the period is more than 4 months, then the client has a wider range of funds available: from 100 to 300 rubles.
Refunds must be made within three days after the first payment is activated.
Commissions are charged at one time. The debit is carried out every time the service is activated.

You can take out a loan at any time of the day: both in your home region and anywhere in the country. Funds are allowed to be spent on any needs, but only for yourself, and not for other communication users. There is no commission for removing an add-on.

How to disable “Promised payment” in Megafon?

It is impossible to disable the one-time trust loan service, since it is not attached to the number. Every time the phone balance approaches the cutoff threshold, the subscriber receives an SMS message about the possible amount of the promised payment. If he decides to use the service, a corresponding SMS is sent. If the client does not want to receive money on credit, he simply ignores the message.

If a subscriber has activated a promised payment for a certain amount, it is impossible to disable it. After 2 or 3 days, depending on the amount provided, he will have to ensure that there are sufficient funds in the account to repay the debt. The commission amount is paid at the time of service activation.

Disconnection methods

To find out how about subscribers on Tele2, you should take into account that refusal is possible only with a positive balance. In addition to deactivation, the subscriber has the right to prohibit the activation of credit in the future on his tariff plan. This is relevant if a child uses the SIM card.

Personal Area

Registration steps are required for remote deactivation in the web account. After logging into your profile you must:

Find the “Connected Services” tab.
Select the subsection “Prohibition of receiving “Top up my account””.
Click on the “Disable” button.

If the operation was successful, the user will receive an SMS notification.

Technical support or service center

Employees of support centers will help you turn off “Delayed payment” by calling the following numbers: 8-951-520-06-11 or 611 . The call is free. After the operator answers the call, he will ask several personal questions to make sure that the caller is the owner of the number and will bar the system himself. There is no fee for canceling an activated service. The user pays only for using the option when credit funds are credited. Commission is 10%.

You can also remove your subscription in the Tele2 communication salon. The location of Tele2 branches can be found on the office map.

Auto

The option allows the operator’s clients to receive a certain amount into their mobile phone account when they reach a balance threshold (ten rubles) and always stay in touch. If the need for the service is no longer necessary, it is important to know how to cancel the promised payment on Megafon. There are several ways - let's look at them all.

Call

Dial 0006;
Press the call key;
Follow the instructions from the autoinformer and press the buttons on the keyboard.

SMS

Create a new message;
Enter the word “STOP” in the text field;
Send SMS to number 0006.

Team

Open your smartphone keyboard;
The command to remove the promised payment on Megafon is *106#;
Dial it and press the call button.

The operator has many options to help you stay in touch even if your balance is 0, for example, you can use Megafon.

OK

Log in to your personal account;
Open the services tab;
From the list of connected options, select OP;
Move the slider to the “Disable” position or use alternative methods described in your personal account.

Now you know how to refuse an unnecessary option and optimize your expenses. Use the information to save money and deactivate unnecessary services in a timely manner using convenient methods. Next you can read information about ]“Auto-renewal” Megafon[/anchor].

Additional Information

The commission for the option will be charged only if it is used. If the subscriber’s account is always in the black, then credit funds will not be accrued. If you cannot activate or cancel the option remotely, it is advisable to contact the provider’s office in person. You must have your ID with you. If the client for whom the SIM card is issued cannot come to the sales department, a representative has the right to do this, provided he has a notarized power of attorney.

The service is not active in all regions. To clarify information about a specific locality, you can send a request to number 637 or 655 .

Is it possible to refuse the “Promised Payment” service?

Once the “Promised Payment” service has been activated, it is no longer possible to refuse it. Suppose a subscriber sent a USSD command to the MTS service number, and after that gained access to a payment terminal or discovered other methods of replenishing an account - it is impossible to return the request.

Connecting the service in any way does not imply its deactivation, since the very fact of activation legally means your unconditional consent to the connection of the service, its amount, and the amount of the commission.

You can simply deposit money into your account, and after 3 days the top-up amount will be debited. Make sure you don't go into the red - in this case the number will be blocked.

How to return a promised payment

To borrow from Tele2 and use money for communications, you must enter the command *122# . This way a one-time payment will be connected. Automatic replenishment requires additional configuration in the web account. Step-by-step instructions for remote payment activation on the provider’s website:

Go to your profile.
Find the “Tariffs and Services” section.
Enter the name of the option in the search bar.

The company allows you to configure the replenishment amount and the threshold at which money will automatically be credited to your account in the form of a credit payment. If the balance is lower than minus 10 rubles, then the operation will not work.

Credit rubles can only be credited to your balance. Payment will be refunded in full.

Only the type of “Promised payment” that is connected automatically requires disconnection. For one-time or occasional use of the service, there is no need to cancel the option. It is easy to issue a refusal on the company’s resource, in the My Tele2 mobile application or with the help of technical support employees.

About the service

The service in question is an excellent opportunity for those who forgot or did not have time to top up their SIM card balance. The operator is ready to lend a certain amount so that you can make important calls or send messages.

Subsequently, Tele2 automatically withdraws this money, including an additional commission for the service itself.

Price

The amount and cost of the option depends on certain conditions. The more a subscriber uses Tele2 services and spends money on mobile communications, the higher his limit and the period of the promised payment.

So, the minimum you can get is 100 rubles for 1 day and pay 15 rubles for it. Maximum - 800 rubles for 3 days for 85 rubles.

Additional terms

Let's consider several additional conditions that every user who connects a promised payment should be aware of. Their list is as follows:

You can receive a debt only if your balance is at least -30 rubles;
Not available for those who issued a Tele2 SIM card less than 1 month ago;
The operator may refuse the service if you use the SIM card too rarely and your average monthly expenses are too low;
It is possible to receive several trust payments at the same time;
If there are several promised payments in effect and you replenish the balance, then the funds will be used to cover the smallest debt;
It is recommended to pay off the debt before the service period expires. Otherwise, the SIM card balance will become negative and mobile communications will be blocked;
You cannot use money from the promised payment to withdraw funds, transfer to other SIM cards or make purchases on the Internet;
The client receives all important notifications about the operation of the service via SMS to the SIM card.

How much does it cost and how is it provided?

The funds provided by the operator as part of the “Promised Payment” are provided on an individual basis. The personal limit is affected only by how much you spend on communications recently. The company will allow a minimum loan of 30 rubles, the largest advance limit is 800 rubles. The cost of use looks like this:

An advance of up to 29 rubles 99 kopecks is not subject to commission.
Advance payments from 30 rubles to 99 rubles 99 kopecks will require payment of a commission in the amount of 7 rubles.
An advance from 100 rubles to 199 rubles 99 kopecks will require payment of a commission in the amount of 10 rubles.
An advance from 200 rubles to 499 rubles 99 kopecks will require payment of a commission in the amount of 25 rubles.
An advance payment over 500 rubles will require payment of a commission of 50 rubles.

The funds will be debited from the phone balance after the first replenishment - the advance amount and commission.

The user of the service makes decisions on the requested advance amount independently, and the limit is provided according to the following algorithm: the amount spent on communication services over the last month minus 100 rubles. For example, if you spent 400 rubles on communications the previous month, then you will most likely have access to a limit of 300 rubles.

The service is available on almost all tariff plans and is often automatically activated when purchasing or changing a tariff. Activating the service yourself, as well as disconnecting it, is free.

Attention! It is impossible to cancel the provision of a service after ordering it!

How to take deferred payment on Tele2

How to take a deferred payment on Tele2 if there is a need to use the service? You can do this in several ways:

By typing *122# on your phone keypad. In response, you will receive a message with the terms of payment: available amount and expiration date. With the response command you will be able to take out the required loan amount.
Log in to the user account on the official Tele2 website. Next, you need to find the Services section and select the required option.
By calling a specialist at 0611 (free call). Tell the operator that you want to use the service and follow further instructions.

What do real users say?

People who actually experienced a debit of funds indicate that similar SMS messages are sent by other numbers - 312, 313 and a number of others.

Users who try to contact Tele2 technical support usually receive a refusal to return the money written off. Moreover, the reasons for write-off are almost never explained. But there are also exceptions.

Often, service employees, being interested in quickly resolving the situation without the participation of law enforcement officers, help to return lost funds. Thus, one subscriber who left a review about the work of Tele2 emphasizes that he was returned an amount much more than what was written off - 500 rubles instead of 90 rubles.

There is no evidence indicating the action or inaction of tele2 service operators. You just need to take note of the information provided.

How does it connect?

Anyone who has no outstanding accounts with MTS and has been using their current number for at least 3 months will be able to connect to the service and receive their advance limit. In order to be able to use Mobile Telesystems from an operator, do one of several actions:

Call the USSD command on your phone using the combination *111*123#, then press send call.
Use the phone to call the service service number 11131.
In your account on the MTS website. Select the “Payment” section of the main menu, go to the “Promised payment” item, and then enable it yourself.
By logging into the application on your My MTS phone, in the “Account and Payment” menu section, select the “Zero Opportunities” sub-item.

Attention! If the balance is negative, the service becomes unavailable.

Who has access to the service?

There are several tariff plans on which the option cannot be activated: “MTS iPad”, “Guest”, “Basic”, “Resort”. For others it is more than accessible.

There are a couple of conditions/moments under which the service is not provided to subscribers:

Registration with MTC is less than two months.
There are debts on a personal account in the company.
The number is "Credit".
Using payment for other options using the promised payment.
The service is already activated (unless an additional one is required).

Otherwise, there are no special restrictions for connecting and disabling the function.