What happens if you don’t use a Megafon SIM card?

How to unlock a MegaFon SIM card if you don’t know the PUK code

The need to enter a PUK code occurs if, after three attempts, the PIN code was entered incorrectly. The code numbers belong to purely personal and confidential information. The PUK is indicated in the contract attached to the SIM card upon purchase. You can also find the code on the plastic carrier in which the SIM card was enclosed upon purchase. PUK is covered with a protective layer that must be wiped off first.

It is impossible to guess the PUK code. You are given only 10 attempts to enter it, after which you will not be able to unblock the number. The blocking will be permanent and the only way out will be to purchase a new SIM card.

If you lose the documents and plastic card included with the SIM card, you should contact the call center operator or contact the MegaFon branch. The operator’s representative will call the PUK code after clarifying the client’s passport details. If the number is registered to another person, they will have to contact the contact center personally.

How to unlock a MegaFon SIM card

If the client plans to continue using the services of the MegaFon operator, you can cancel the account freeze. There are several methods to unlock a card:

• Top up your personal account.
• Contact MegaFon technical support.
• Log into the user’s personal account through the website and unlock the SIM card online.
• Download the application to your mobile phone.
• Visit a MegaFon office in your city.

These unlocking methods are universal and are suitable for almost all cases, regardless of what caused the number to be frozen. Once you are convinced that none of the above options are suitable, you should begin to look for a more complex reason for the blocking.

It should be borne in mind that any of the above methods is suitable for the subscriber only if the contract is signed to him. Sometimes the number is issued to a close relative or spouse; in this case, the number must be unfrozen in the presence of this person.

Top up your balance

Often the number is blocked due to a large debt on the personal account or a negative balance. In order to unfreeze a SIM card, you should find out the amount of debt and pay it off in a short time. In this case, the blocking is removed automatically, and the user receives an SMS notification that the number is ready for use. If you have not received a message with a similar text, you should call the MegaFon operator hotline and notify about the transfer of funds. After the specialist clarifies the information, he is obliged to notify the subscriber whether the SIM card is unlocked.

You can find out the balance on your MegaFon number in your personal account or using the USSD command: *100#

In your personal account on the MegaFon website

The official MegaFon website allows you to resolve most of the issues that arise regarding blocking a number. In the “frequently asked questions” section you can find answers to your specific situation and perhaps even solve the problem. If the situation is still unclear, you should log in to your personal account using the phone number to be restored.

By logging into your personal account, you can try to unlock your SIM card. In case of problems, you should contact the operators via online chat. You can download the official MegaFon application for your smartphone. The principle of operation of the service is similar to the official website and with its help you can unblock a number online, as well as by contacting the operator in chat.

USSD command

If you personally block a number, you can try to restore its functionality using the command *105*156*0# and wait for the system to respond. If the blocking was temporary and is no longer required, this command will work and the number will be unfrozen. You can try to restore the number by sending an SMS to contact phone number 0500. The text of the message should indicate the number to be restored and the name of the owner under the contract. You need to send SMS from the active number of any Russian operator.

By calling the operator

To unlock your SIM card, you can contact MegaFon call center operators at the official number 8-800-333-05-00. The specialist may require you to disclose confidential information, passport details and phone number. The client must be ready to voice all the necessary information, so documents should be prepared in advance.

Results

Mobile operators are trying to preserve their numbers, justifying the withdrawal of their extremely limited quantities. They say that if the numbers had not been confiscated, then now there would be no numbers left due to abandoned SIM cards. And that's actually pretty reasonable.

But it’s worth looking at the other side - now many services require binding by phone number. It turns out that with the loss of a SIM card and its resale to another person, access to the service may be lost or it may simply be obtained by a new owner of the SIM card. Fortunately, now banks use the SIM card ID rather than the number. Because of this, even when replacing a SIM card (with the same number), access to control over SMS transactions is limited. And thanks to this, resale of the SIM card will not allow its new owner to gain access to your Internet bank. At least, I encountered this at Alfa-Bank; I can’t say anything for others.

What to do?

Of course, it is better to have one or two SIM cards that you really need and use. If for some reason you need several SIM cards that you rarely use, but you still need them, then you can, for example, send SMS from them (an inexpensive service) once every 2-3 months. For example, I do this for my additional SIM cards so that all the money is not written off from my balance and my numbers are not taken away.

How to find out if you can unlock a MegaFon SIM card if you haven’t used it for a long time

When a number is inactive for six months, it becomes impossible to restore it. Because after this period, the MegaFon operator blocks the number and puts it up for sale, thereby making it possible to register it for a new user. If a SIM card has a new owner, it will no longer be possible to restore it to the old owner.

If the SIM card has been closed due to inactivity, but has not yet been sold to a new subscriber, there is a chance to unfreeze it by contacting the company. You can clarify the status of an outdated number and fill out documents for restoration by visiting the operator’s salon, calling the hotline or using your personal account on the website.

SIM card lifespan

Many users have encountered situations where an unused SIM card became inaccessible, despite the presence of funds on the balance. However, when trying to find out the reason for the blocking, it turns out that not only are there no funds on the balance, but there is also a minus, and the connected tariff has changed.

If the subscriber constantly uses his number, then such situations do not happen, and the only blocking situation can only be an overdue mandatory payment.

However, if you have a SIM card that you do not use regularly, we suggest that you familiarize yourself with the detailed terms of service from your mobile operator. If you know after what time a SIM card is blocked for different operators if it is not used, you can avoid unpleasant moments in the form of debiting funds from your balance or completely losing your number.

How to activate

To make a call from a newly purchased number, you need to activate your SIM card. To do this you will have to perform a number of simple steps. Let's look at them in order.

Then you need to insert the SIM card you purchased into your phone. To do this correctly, study this item in the phone instructions. Or any cellular sales consultant will tell you how to do this.

Some may find the activation procedure difficult. But people who turn to a mobile phone store for this purpose do not experience any difficulties at all.

What if activation does not occur?

Suppose you have done everything listed above, but within three days you still cannot make a call from your phone. In this case, you need to do something yourself, for example, simply perform one of the following actions yourself:

• If it is possible to call from another number (usually this is the phone of a mother’s friend, someone you know, and so on), then dial 8-800-333-0500 (Megafon Help) and explain your problem, detailing the actions taken. The call will be free. The operator will help you find the problem and activate the SIM card.
• If you basically activate the SIM card on your own, you will still need a second phone on which the Megafon card is already activated, and dial *121*PUK*number# . Moreover, this number must be entered without the seven. The pack code and number can be found on the plastic card, which is located with other documents. This way, you can quickly and easily activate the card using a second phone.
• The third option is to dial 0500 . Moreover, you can contact the Megafon operator from the number of another operator. After pressing zero, you should be connected to an operator who will help you activate the SIM card.
• If you can’t ask for another phone number, you can use a computer. This is where the “Service Guide” developed by Megafon comes in handy. sg.megafon.ru in the address bar in your browser . in this way, you can get to the assistant service from Megafon. After this, following the instructions in the “Service Guide” you can quickly activate the card.
• You can also apply to unlock your SIM card through Megafon Personal Account at the office. operator’s website (link: lk.megafon.ru )
• If you couldn’t figure out the tariff plan and, as a result, you couldn’t activate the SIM card, you can study all the available tariff plans as carefully as possible and choose what suits you. After that, pick up the phone, dial *168# then call. After this, a new tariff will be set and you can make calls.

Disabling a number due to a negative balance

If the client does not use the number due to a negative balance, it can be renewed after replenishing the account.

To do this, you will need to top up your account with the amount required for a positive balance. You can perform this action in several ways:

1. As a standard, replenishment occurs through terminals.
2. Customers can also top up their balance using online resources. To do this, you will need to use electronic wallets or other payment systems.
3. You can activate your number through an ATM in the service payment section.
4. Customers can purchase a recharge card and activate the number using the instructions provided on it.
5. Beeline allows customers to use the trust payment service. Thanks to it, you can receive a certain amount of funds. The option is activated via the request *141#. The amount for crediting is provided in the amount of 30-90 rubles, depending on how many days the starter package is used and other factors.

Good luck!

Voluntary blocking and its reasons

If the phone is lost or stolen, the subscriber can block his number to prevent an attacker from using it.

To do this, it is worth connecting, which will eliminate the possibility of using mobile communications if necessary. The service can be activated in your “Personal Account” or during a visit to the office.

Do I need to report any data?

You need to be prepared to give your last name, first name and patronymic so that a Beeline employee can identify the owner of the SIM card. When visiting a cell phone store, you must have a passport or a notarized power of attorney from the owner of the phone to block it.

Duration of temporary blocking

The activity of the subscriber number can be restored at any time at the request of the card owner. In this case, the maximum allowable blocking period for Beeline is 3 years. When reactivating the card, a contract for the provision of services is not signed - a written application indicating your personal data is sufficient.

Will they charge a subscription fee for a blocked number?

For the first 90 days, no fee is charged to the subscriber account. From the 91st day onwards, upon reaching a zero balance, 5.5 rubles will be debited daily. In some cases (during long-term blocking), the subscription fee may be different - it is better to check details at any Beeline office.

Voluntary blocking of a Beeline number.

Does this operator have any significant disadvantages?

Megafon technical support specialists provide round-the-clock information assistance. Therefore, to unblock your number, you can contact a consultant at any time by calling 0500. Listen to the menu to make sure that your question is not in it.

Then follow the instructions, pressing the appropriate numbers to get to a live operator.

Despite its many advantages, the popular Megafon, unfortunately, also has a couple of fairly significant disadvantages. We are talking, first of all, about the terrible work of this company’s specialized help service. Sometimes getting through to an operator can be too problematic. And contact center workers often make extremely serious mistakes.

But that's not all. The various tariff plans currently offered by such an operator become too confusing over time. And this causes dissatisfaction among the vast majority of the company’s clients, of course.

The fastest and easiest blocking option, which is possible even if the number is lost, is to call the operator on a landline number:

• Volga region – 89271110500,
• Central – 89201110500,
• Capital – 8961110500,
• Ural – 89221110500,
• North-West – 89211110500,
• Far Eastern – 89241110500,
• Siberian – 89231110500,
• Caucasus region - 89281110500.

If you yourself have expressed your intention to temporarily or permanently give up your Megafon number, you need to call 0500 from your SIM card. Calls to this phone are free within your home region.

To avoid listening to the autoinformer and voice menu, you should select 0, and your call will be redirected to a “live” specialist. There is also a second way to contact the operator to block a phone number - dial 9 during the voice menu, then .

If you need to call a consulting operator from another mobile operator, you can dial a free number in Russia for MTS, Beeline, Tele2, Yota and other cellular companies - 8800550050000.

Please note that if your SIM is lost or stolen on the street, you should immediately dial your operator from your home phone to block it. There are cases when the phone number. used for fraudulent purposes, or go into debt, but the person who is the official owner is responsible for this.

To disable the SIM card, you will need the details of the identification document of the owner of the number.

Unlocking SIM cards on MegaFon modems

For modems, specialized MegaFon SIM cards are used, with a tariff designed for primary use of the Internet. To unlock this SIM card, you will need the same steps as for a phone number. First, you should try contacting the MegaFon operator hotline or using the online chat on the website. If during virtual communication it is not possible to unlock the SIM card, you will need to visit the sales office in order to write an application for restoration and present personal documents confirming that the number was registered in the name of the applicant.

You can often hear that some people prefer to use two or several instead of one SIM card. This is explained by the loyal policy of Megafon, which provides a wide selection of tariff plans for its subscribers. Different tariff plans offer different favorable conditions for communication.

Some tariffs are designed for making calls abroad, some for the Internet and SMS correspondence. It is not surprising that many users of Megafon services prefer to connect several SIM cards at once, which they use alternately.

But it also happens when a subscriber does not use one of the SIM cards for some time. Then the question arises: what to do if you haven’t used your Megafon SIM card for a long time? Is it possible to simply insert it into the phone and continue using it, or do you need to perform certain actions to do this - go to a mobile phone store or call the operator from another number?

How to find out if a MegaFon SIM card is blocked

When a client freezes a number, MegaFon sends a message stating that the phone is no longer functional. If a personal account is blocked due to criminal overtones (theft), confirmation is given by the operator who accepts the user’s application. When submitting an application at the MegaFon operational office, a company employee will give the user a statement confirming the incapacity of the phone. If you suspect that the SIM card has been blocked by your operator, you should insert it into the device and try to make a call.

A blocked MegaFon card is not displayed in the device and calls cannot be made from it. The number loses its functionality.

There can be a lot of reasons why people temporarily do not show subscriber activity

For example, you were away (went on vacation, worked in another country, or simply left your hometown for a couple of months. And now you come home, “turn on” your native SIM card, and they tell you that it is not active? What should you do? in this case? You need to contact the support center (salom mobile communications Megafon), where they will advise you and explain what your next steps are.

Representatives of the Megafon company reported that in most cases the SIM card can be restored without problems. If your card is blocked, you can contact a Megafon representative at any time and your number will be restored.

In addition, you can immediately select a more profitable tariff plan and connect it, starting to use mobile communications and the Internet on more favorable terms. It makes sense to select a new tariff if you are not satisfied with the old one, or if its validity period has expired (the old tariff has released a new modification with more favorable conditions for subscribers).

In what cases can a subscriber restore his number:

• If the SIM card was registered to you and not to someone else. Otherwise, you will have to go to the communication salon with the person in whose name the SIM card is registered.
• If at the time of your contact with specialists, your previous number has not been transferred to other users of Megafon services.

There are cases when a subscriber, having a SIM card registered in his name, cannot restore it, because during the period of absence of his subscriber activity the number was transferred to someone. To find out what happened to your number while you were not using it, dial the short digital combination 0500. Even on a blocked card, you can send a free SMS message to this number, after which you will receive a notification with the necessary information. Also, any subscriber can go to their personal account, select the “Support” section there and contact the company’s operator with a letter in which they must indicate the number they want to restore.