How to find out which subscriptions are enabled on Megafon and disable them

Of course, no one likes to pay for a service that, in fact, is not particularly needed. This nuisance is especially acute when such transactions take place without your knowledge, since information about additional paid services, as a rule, is not provided. And when an unreasonably high amount suddenly comes out of your phone account, for example, for using the Internet, then subscription from just an inconvenient phenomenon becomes downright a disaster that must be urgently eliminated. Any response on this topic sounds very gloomy. Here we will look at how disabling subscriptions from Megafon works and whether this operation is feasible through your personal user account.

How to check connected subscriptions on MegaFon

To control installed paid services, the system provides methods that a subscriber can use at any time:

1. USSD request. The command *105# is dialed on the phone. The screen displays a menu with items and their numbers. First you need to press number 1 - the subscriber goes to your personal account. Next, select 4 – section with services. Here you are given a choice - see all subscriptions, or only paid ones, or those that can be disabled. Depending on this, press the number 2, 3 or 4. To view active services from MegaFon, the command *505# has been created - it provides a complete list and description.
2. Via SMS. If a subscriber sends the word “info” to number 5051, he will receive in response the entire list of resources connected to the SIM card.
3. Personal Area. This is a universal way in which you can find out all the information on the tariff, services, charges, and everything that may interest the subscriber. To log in for the first time, you need to register, receive a password and log in. Subscriptions can be seen by clicking on the “Services and Options” tab.
4. Operator assistance via technical support telephone. To do this, you need to call 0505, listen to the voice menu prompts and follow them by pressing the required numbers. You can find out the information yourself without waiting for a specialist’s response. Following the instructions from the answering machine, type 1 – enter the SIM card menu, then 2 – information about services. In this section you can order a list of paid options - they will be sent to your phone via SMS.

Once all mobile subscriptions have been calculated, you can cancel them.

In your personal account

Log in to your Megafon Personal Account. Click on the “My Options and Services” link.

The “My” tab displays a list of connected options; here you can disable mobile subscriptions from your phone.

For greater clarity, watch the following video.

How to disable subscriptions

You should get rid of unnecessary subscriptions right away, because they waste money on your mobile phone account. The methods for removing them are similar to those used to check existing connections. We choose the most convenient one.

USSD command

Each service, tariff and option has a separate service code for deactivation. The subscriber can find out the entire list of his subscriptions by dialing *505#. He will receive a message that will contain a list of services and current codes for deactivating them. We select the subscription that needs to be removed, type on the phone the corresponding request for deletion and press call - the unnecessary service is disabled.

SMS command

A similar method to the one described above, but only cancellation is carried out via SMS:

1. Open a new message.
2. In the text field write the word “stop” or “stop”.
3. We send it to number 5051.

The response SMS will contain all the subscriber’s subscriptions and a quick way to disable each of them.

An SMS with the same commands can be sent to the number from which the connection came.

Personal Area

On the official MegaFon website we enter your personal account. There is a section “Services and options”, the item “My”, where a list of active options is collected. They all have a short description, which helps you get acquainted and understand what kind of subscription this is. Each of these items is equipped with a deactivation button, which must be clicked to disable the service.

Customer Support Center

You can contact a service center specialist by calling 0500. The operator will ask you to provide the client’s passport data, after which he will help you sort out the connected subscriptions - he will name all the existing ones and delete the unnecessary ones.

For independent management of services there is an automatic service “Megafon PRO”. It works on new SIM cards and is opened from the settings menu on the phone. If there is no section with that name, you can search for “SIM Tools.”

In the SIM card menu, open the “MegaFon” section and select activated services. The subscriber will receive a message about subscriptions, as well as information on how to disable them.

Operator communication salon

Specialists from any MegaFon office will help you cancel your subscription to paid services. You need to come to the salon with a passport so that employees can identify the owner of the SIM and gain access to his subscriptions. There is no need to pay for this.

Refuse USSD command

To find out all subscriptions on Megafon, dial *583# and make a call. In response, you will receive a list of active services and information on how to disable them.

You can disable options individually. Let's look at some of them.

• “Who called+” — *581*3#
• “Happy SMS” - *561*0*6799#
• “SMS Filter” -*532*0#
• "SuperAON" - *502*4#
• “Black List” - *130*4#
• "Wake up!" — *730*0#
• "MultiFon" - *137#
• Option “Trava.Ru” - *515*0#
• Service "Trava-Online" - *521*0#
• "Credit of trust Megafon" - *138*2#
• “Living Balance” - *134*0#
• “Always in touch” — *105*2500#
• “Replace the dial tone” — *770*12#

How to protect yourself from paid services

You can protect yourself from unwanted subscriptions: there is a special service for this - “Banning paid content short numbers”. The principle of its operation is to block communications with short numbers from which subscriptions come. Thus, the client is protected from connecting paid services and withdrawing money from the account.

To set a ban, you need to dial *526# on your phone and press the call button. The request is processed within 10-15 minutes. After completing the procedure, the subscriber will not be able to use paid entertainment resources via SMS, voice services and USSD requests.

When the ban is activated, already installed subscriptions will not disappear anywhere - you need to get rid of them using any of the methods described above. The service protects against new options.

There is no charge for connecting and using the lock.

The following are not subject to the ban:

• calls to the hotline to numbers starting with 8-800;
• system SMS from MegaFon;
• voice or command connection of operator services, except for “Mood”;
• payment for parking via SMS and USSD;
• online shopping through the Pay By Click service.

To disable blocking of paid content, the command *526# is also used.

Is it possible to return money for connected services?

Users are often interested in the question of whether it is possible to return funds withdrawn from their account for a paid newsletter if it was connected without their knowledge. Megafon's rules do not provide for this possibility, so it will not be possible to return the entire amount. But you can try to restore at least part of the funds to your mobile balance. To do this, you need to contact the operator’s office and write a corresponding application. The cellular network operator will inform you about the processing time for your application.

Most often, subscribers use tariff plans with a subscription fee for communication, so they do not expect that in addition to this, any other amount will be charged from them. To control your expenses, it is important to always monitor your subscriptions and, if necessary, disable them.

Disabling subscriptions through the portal

You can also disable SMS subscriptions through the moy-m-portal.ru portal. To do this, you just need to have an Internet connection on your phone.

When visiting moy-m-portal.ru, the question often arises as to what the message means, stating that the full version is available only to Megafon subscribers. This just means that the connection was made through a third-party connection, for example via WI-FI not to Megafon. Therefore, to prevent this message from being displayed, it is recommended to disconnect from WI-FI and access the portal via the mobile Internet on your phone. First you need to visit the moy-m-portal.ru section. In the presented section, the subscriber selects services to subsequently disable and clicks on the “ Unsubscribe ” tab.

How is the quiz conducted?

After the participant has subscribed to the quiz, he receives SMS messages with questions. There are 20 questions per day. The first question arrives at 11:00 (Moscow time). At 23:30 the daily cycle of the quiz ends and the winner of the day is determined by 23:59:59. If you answered all the questions correctly and did it faster than the other participants, you become the Winner and you receive an SMS from the same number 2017.

Each question contains two answer options. The answer should be sent to number 2021 (toll-free). As soon as the answer is sent, the system checks whether you answered correctly, how many points you scored, and what is your position in the ranking. All this information is sent via SMS along with the next question.

What are the raffle prizes?

By participating in the promotion you could win:

• 10 longboards for riding;
• Electric scooters - 10 pieces;
• 10 hoverboards;
• 20 Children's trampolines;
• 10 frame pools;
• 20 Thermoboxes - portable refrigerators for picnics;
• 20 Greenhouses for growing vegetables;
• 10 tennis rackets;
• 20 Bicycles for adults;
• 500 Nordic walking poles;
• 10 Travel Suitcases!

Do you want to receive discounts/cashback on purchases at Pharmakopeika pharmacy? Get a Pharmacopeika-Benefit virtual bonus card according to our instructions in 3 minutes!

SMS messages from Megafon with an offer to subscribe

When you write an SMS or a message and a question immediately pops up about connecting to any of the services, with options for choosing “ok and cancel” at the keyboard level - that is, anyone can accidentally, without meaning to, click on OK and connect the subscription without even realizing about it.

Similar messages are received within the Kaleidoscope service. If necessary, you can disable them in one of the following ways:

• By dialing the free command *808*0# call;
• By sending an SMS to number 5038 with the text STOP, STOP, OFF;
• In the MegaFonPRO application (“Kaleidoscope” - “Settings” - “Broadcast” - “Turn off”).

Results

Thus, to disable telephone services, you must use any of the convenient methods:

1. Send the message STOP to 5151 indicating the service code.
2. Log in to your personal account (via a mobile application or official website) and turn it off in “Services and services”.
3. Call the operator and resolve the issue via online communication.

Disconnection occurs as soon as possible. If you receive messages with content again, you should call technical support.

You can use the same methods to re-frame the function.

If additional questions arise regarding the disabled function, users can always go to the reference book or directly contact qualified specialists in any convenient way.

Many MegaFon subscribers are faced with the fact that money begins to disappear from their accounts. This is due to the fact that the number has subscriptions of various types, for which fees are charged every day, week or month. In this article I will tell you what a 5151 subscription is on Megafon and how the user can disable it himself.

A question that worries every subscriber

What is 5151

This is an SMS newsletter from 5151, including various jokes, horoscopes, music or other information that is entertaining in nature. Representatives of the organization do not have the right to connect paid services without the subscriber’s agreement. But many subscribers claim that the option is activated automatically without their consent. Representatives of cellular communications claim that the option is activated in the following cases:

• downloading audio or video files;
• closing the banner with annoying advertising that periodically appears when visiting various Internet resources. Third-party sites are accustomed to sending visitors newsletters of various types.

Therefore, before downloading and installing a specific application on your mobile device, you need to carefully read the smallest details. Inattention on the part of users can lead to the activation of paid options that belong to the Megafon operator.

Connection/disconnection and cost

The quiz is available as a paid subscription costing 12 rubles per day. USSD requests and sending SMS to service number 2017 are free. If you connected to the program unknowingly, a MegaFon call center operator or a sales office employee can help you disable it.

Below are all the possible ways to enable or disable Quiz:

To check your rating and number of points, you can send a free SMS to number 2021 with the text TOP or TOP.

Disconnection in the Megafon communication salon

One of the simplest and most effective options is to visit a communication salon from the Megafon company. But remember that the specialist will see all your subscriptions, this may confuse you.

In order to disconnect using this method, you must bring your passport with you, which will serve as an identification document and confirm the owner of the SIM card.

After the client enters the communication salon, he needs to contact a company representative who will definitely help.

In the phone's SIM menu

Megafon PRO SIM portal is a section of the SIM card with reference and entertainment information. It is present in the phone as a separate menu and does not require additional configuration. If you do not have such a section, but there is a need for it, then contact the operator’s salon to replace the SIM card.

To see the connected services on your number, open the SIM menu: “Megafon” - then “. An SMS message will be sent to your phone with a list of active options, as well as information on blocking them.

Support

If it is not possible to perform the above manipulations online via the Internet, then you will have to call the support service by dialing 0500. First, you need to follow the instructions of the answering machine. You should prepare your ID or passport in advance. Within a few minutes, the Megafon operator will answer the phone call.

The user will need to describe the situation in detail. Representatives of the cellular communication organization will require you to say a code word or present your passport details. After successful identification of the subscriber, the operator will be able to disable the paid service. You must call the Megafon helpline at 0500 from the number on which the paid service is activated. In all other options, a company representative may refuse to disconnect the service. Calls are made 24/7 free of charge.

Do not go to the nearest office of the Megafon organization. You can fill out applications online without leaving the premises. This will save time.

Description

The “Happy SMS” quiz appeared on November 1, 2016. Its essence is very simple: the participant agrees to play, and he begins to receive SMS messages with questions. By answering these questions as quickly as possible, you have the opportunity to take one of the first lines in the ranking and win valuable prizes.

Only adult subscribers can participate in the quiz. MegaFon employees and their relatives are strictly prohibited from participating.

The competition offer can be found and studied in detail on the website like.megafon.ru.

If you have any questions or problems, you can always write to the member support email [email protected]