The operator Rostelecom provides its customers with various services throughout the Russian Federation. The most popular ones include the Internet, mobile communications, television and home telephone. When using these services, you need to check your balance on Rostelecom to avoid disabling the functions provided, and replenish it in a timely manner. We will now find out how this is done.
Checking balance via USSD request
The easiest way to find out how much money is in your account is to use the USSD command.
Just dial a special USSD request on your phone:
*102#
or
*105#
And press the call button. After a couple of seconds, data on the status of your account will be displayed on the screen of your gadget.
Enter the specified USSD code and click on the “Call” button
You can also find out about your unpaid debt by typing the command:
*125#
And pressing the call button.
Check the debt on your personal account with Rostelecom
The status of your debt can be checked in several ways. One of them is a quick and convenient check through the nearest Sberbank ATM. You need to enter the main menu at the ATM and perform the following operations:
- Select "Payment of utilities".
- Find Rostelecom in the list.
- Enter your personal account information.
- You will see information about your debt.
Find out the status of your home phone account from Rostelecom
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Mobile applications for checking balance
Owners of phones based on Android and iOS OS can use the functionality of mobile applications from Rostelecom. For example, these are “My Rostelecom” (Android, iOS), “Rostelecom Moscow” (Android, iOS) and analogues.
After installing and launching the application, register in the system using your mobile phone number. By logging into the application, you can keep your finger on the pulse of your account status.
This is useful to know: what is XPON from Rostelecom.
How to find out Rostelecom balance
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Rostelecom personal account functionality
The functionality of a private account on the website will allow you to check a client’s account with Rostelecom.
Do the following:
- Go to the website lk.rt.ru;
- Click on “Register” below;
- Fill out the registration form and complete the link via SMS by clicking on the send code button and then entering the received code in the appropriate field;
- By clicking on the “Registration” button, complete the procedure and log in to the site using your username and password;
- In the functionality of your Personal Account, review the data on your account.
You can also set up a convenient system of reminders about the need to top up your account. In your account functionality, find the “Alert Settings” option and specify the data for notifying you about your account status. Alerts by email and SMS are available.
Additional free USSD commands on the SIM card
The provider offers its subscribers several useful commands with which you can find out the following data:
- To check the remaining traffic, minutes and SMS, if you are using a package tariff, you can use the command *100*12#;
- Check the date and amount of the last payment - *100*13#;
- Activate the Promised Payment service, thanks to which you will be credited with 100 rubles to your cell phone account for a period of 3 days - *100*17#.
The big advantage is that all Rostelecom subscribers are connected by default to the free Active Zero service, which allows them to receive incoming calls and SMS, provided that the subscriber is in their home region.
Contacting support
You can also check your account status with Rostelecom by calling the support service (the call is free).
Three hotline numbers are available for calls:
- 8-800-1000800
- 8-800-1811830
- 8-800-7071212
After your call, you can find out the data using the voice menu. You can also go to the voice menu, connect directly with the operator, and find out about the balance of your personal account with Rostelecom directly from him.
Call your operator's toll-free hotline
Additional codes to control expenses
We'll share with you a few commands that will help you stay even more on top of your spending:
- about expenses in the current period *122#
- about the invoice *123#
- about accruals for the current month *100*121#
- about all unpaid bills *125#
- bill size for a specific month *123*MM#
Mobile banking service Sberbank
If you use your personal account on the Sberbank website and use the mobile banking service, you can find out the tariff using the functionality of the Sberbank website.
Do the following:
- Log in to the Sberbank system at online.sberbank.ru;
- Enter your login and password to log into your account on the Sberbank website, and confirm your login via SMS;
- Select the section “Payments and transfers” (or “Payment for services”);
- Among the list of services, click on the item “Internet and television”;
- Select your region and enter your personal account number;
- Then click on “Continue” and you will see the information you need.
If you have any debt, you can immediately pay it off using the funds on your card.
Check balance for home phone and internet
The client may also need to find out the Internet and home phone balance. The following services are used for this.
Personal account Rostelecom
Here you can find out literally all the information, including when the provision of a particular service will end. In order to use this service, you will need to register in the system. It is carried out using the information contained in the contract for the provision of Rostelecom services.
After the client has logged into his personal account, he will be able to see all the services and available connections at the moment. Additionally, you can find information in the “Internet” or “Telephony” sections.
Qiwi terminals
Such terminals support the work of Rostelecom. Sometimes they ask for an account number or phone number, so you need to have this information with you. The same applies to Sberbank terminals - you can also find out your debt in them.
Sberbank Online
He is a partner of Rostelecom, so here you can not only find out your balance, but also pay for the services of this company without commission. You need to go to your personal Sberbank account, select the “Payment for services” window, then find the Internet or telephony (but not mobile communications!).
Then you must enter the region of your Rostelecom and the personal account number under the agreement. Then the screen displays all existing debts to the company and the amount recommended for payment. You can work with Sberbank online using your bank card.
Support
She will always be happy to tell you the balance for all connected services. The status of your telephone and Internet account may vary; you can contact the operator at 8-800-707-12-12.
At the Rostelecom office
If it is more convenient for you to find out your balance on the way home or the Rostelecom office is nearby, you can contact there. Just in case, it is better to take your passport with you, although in practice it is rarely necessary.
You can ask your customer service manager about your current debt by telling him your personal account. Other information may be required about who signed the contract, but usually the LAN number is sufficient.
If you have an Internet connection from OnLime, then the balance data can be found at both Rostelecom and OnLime offices.
