How to cancel the promised payment service on MTS if you have already taken it


Service: promised payment MTS

Currently, this is one of the most popular and popular options, which helps clients of the Mobile Telesystems company stay in touch at any time of the day.

Now you can replenish the balance on your number yourself, even in areas remote from urban areas, where there are no terminals for depositing cash or there is no possibility of transferring money through the Internet bank.

The promised payment by MTS is an opportunity to borrow a certain amount for a while with the condition of mandatory repayment of the debt, because In case of non-payment, the number will be blocked without providing access to mobile communication services and the Internet.

Terms of use of the service

Many MTS subscribers can receive the promised payment both in Russia and Belarus. However, you will need to meet certain conditions to activate this service. First of all, it is necessary that the person has been using the SIM card for at least two months. It is also important that there are no debts on other numbers that are assigned to a specific person.

Important! The function is not provided to those people who have the “Credit” or “On Full Trust” option activated. Also, the service is not available to those people who use the “Guest”, “MTS iPad” or “Your Country” tariffs.

Other citizens can borrow money from the operator, and if this cannot be done, then you should contact the support service. As for the direct use of the promised payment, there are no special features here. The only thing a person should remember is the need to return the money. As already mentioned, if you do not make a return within three days, then the number will be blocked. That is why you should not forget about the debt, especially if in the future you want to take the promised payment again.

How to take the promised payment on MTS

Detailed information about the service can be provided by calling 111722, as well as by calling MTS TP number 0890. Use one of the following methods to receive payment:

  • The first and easiest option is to dial the command *111*123# and press the “Call” button. The promised payment code can be dialed even while roaming. This operation can be performed on any phone or smartphone with a SIM card. The mobile assistant will send a notification to the phone screen; send in response the amount of the required payment. Within a few seconds you will receive an incoming SMS notification containing text about the successful completion of activation of the service on the number.

What ways can you pay off debt?


There is nothing difficult about returning money borrowed from an MTS number. To do this, you do not need to go to a mobile communications office or look for the details to which funds should be sent. It is enough to put money on your balance, after which it will be automatically written off.

It doesn’t matter at all how a person deposits funds into a personal account. The main thing is that he manages to pay the debt on time. In situations where the client understands in advance that he will not be able to top up the balance within three days, it is better not to take a trust payment.

Let's take a closer look at how you can transfer funds to your phone. To begin with, you should use a special team or through your personal account to see how much money you need to return. After this you can proceed to payment. You need to add a little more funds to your balance than necessary. Otherwise, a person risks being left with a zero account or even going into the red.

Alternatively, you can use any terminal to complete the procedure. The procedure is standard:

  1. You need to find a suitable device.
  2. Select your mobile operator from the list.
  3. Provide your mobile phone number.
  4. Specify the replenishment amount.
  5. Deposit money into the slot on the machine and confirm the action.

Now funds will appear on the balance sheet, and the necessary part will be written off to pay off the debt. If desired, a person can again become the owner of the promised payment. It can be borrowed an unlimited number of times, but only if the previous debt has already been repaid.

How to disable a promised payment on MTS

All funds taken from the mobile operator are clearly detailed. More detailed information about the number of payments, amounts and activation dates can be found in your personal account.

There is only one correct and sure way that can turn off the promised payment - you just need to repay the amount of the loan received along with the commission. The service is deactivated automatically; in case of non-payment, the number will be blocked.

Standard options for disabling services:

  • Go to the MTS LC section “Management”. Click on the cross next to the name and disable the unnecessary option.
  • In the “My MTS” application, select “Services”. Next, using the menu, select what you want to connect or disconnect.

Important : if you have any difficulties and could not resolve them with the Call Center operator, visit any of the MTS branches. The qualifications and level of knowledge of our employees will help you resolve any issue. It is advisable to have with you the passport on which the number was registered.

Cost of the promised payment: issue price

There is no interest rate, as is the case in a bank. Here are slightly different conditions for issuing loans - how much money needs to be returned in excess of the payment issued depends on the loan provided:

  • If you take out a loan of up to 30 rubles, then you pay back the same amount. This is the most profitable option.
  • Having borrowed from 31 to 99 rubles, in addition to this money, you need to return another plus 7.3 rubles.
  • An additional 15 rubles must be returned to the operator for the promised payment of 100 - 199 rubles.
  • 26 rubles – the rate for a loan from 200 to 499 rubles.
  • For a loan of more than 500 rubles – a fixed rate of 52 rubles.

Note! Top up your account in advance. Funds will be debited from your personal account three days after they are issued.

Alternatives

Even with a negative balance, your SIM card is not blocked and you can freely use free services. You can easily get by with them until you can deposit money into your account. The most popular function is sending a free SMS message asking to call back. To do this, dial the combination *110*number# and press the call button. The subscriber will receive a notification that you want to contact him. If your account is negative, then when you try to call, the robot will inform you about the service, and you can send the same message.

A similar service is a request to top up your account. To do this, dial the combination *116*number# and press the call button. If your account balance is negative, you can also send such a message when calling.

The function of calling at someone else's expense to a mobile MTS has been implemented. It works like an incoming call. This can be done by dialing the special number 0880 and following the instructions of the informant.

The most convenient alternative is to enable automatic payment. It allows you to maintain your score so that it does not drop below the selected level. You can activate this service in your personal account.

What is a “Promised Payment”?

MTS is ready to provide a loan to its regular customers if they have run out of available funds. You do not need to present any documents, nor do you need to go to the company office in person. Wherever the client is, be it St. Petersburg or Irkutsk, he can exercise his right.

When asked whether it is possible to take such a payment with a minus account, the answer will be positive. But the amount of debt should be minimal: no more than 30 rubles. Otherwise, you will not be able to use the service.

Top up my account

If you urgently need to call several people, but there are no funds in your account and there is no way to transfer money to your phone, send a request to top up your balance to your family or friends.

is provided free of charge to all MTS subscribers and can be connected in three ways:

  • direct USSD command;
  • interactive menu;
  • mobile application "My MTS".

USSD request

1 Dial the command: *116*phone number# call

The request will be sent to the addressee. All you have to do is wait for the money to arrive in your mobile account.

Interactive menu

1 Go to the service menu: *111*7# call

2 Select 4 (“More”):

3 Press 1 (“Top up my account”):

4 Dial the phone number of the person you want to send the request to:

Application "My MTS"

The process for sending a notification is similar to the “Call Me Back” method. Just select the “Top up my account” category, enter the required number and send your request.

Methods of obtaining

There are several ways to connect to the service and get money credited to your phone account or home Internet credit. Everyone chooses the one that suits him at the moment.

  • through the World Wide Web, using the Internet assistant;
  • by short number 1113;
  • by sending USSD code.

Internet assistant

To use this method, you need to go to the official MTS website and gain access to your personal account. There, select the “Payment” section and then go to the “Promised payment” item.

The amount of borrowed funds can be determined and indicated independently. Everything is quite simple, but in order to log into your personal account and take the Promised Payment, you will need Internet access. If this is not possible at the moment, then you should use one of the other methods.

Autoinformer 1113

An autoinformer will answer the short number 1113. The call is available even with a negative balance. The only thing you need to make sure is that the phone is switched to tone mode.

By following voice commands and SMS, it is easy to complete all the necessary actions and receive the required amount into your account. This is a method accessible to almost everyone, but takes quite a lot of time.

Via USSD request

From a mobile phone or connection manager, you need to dial the following combination: *111*123#, then press the “Call” command. The service will be activated automatically.

Shutdown

Many users are wondering how to disable the “Trust Payment” service. In fact, disabling is even easier than activating.

The loan from MTS is provided for 3 days. During this period, the user can freely pay for communications. However, after the expiration of the specified period, the debt must be repaid. If there are funds left on the phone from the connected option, the transfer will be made automatically. Partial repayment of the debt is also possible (if there is not enough money in the account). You can repay the loan early. All you need to do to do this is top up your phone balance. The write-off, again, will occur automatically.

Re-activation of the “Promised Payment” is available if the previous loan has been paid. If an MTS user spends more than 500 rubles per month on communications, the service can be activated up to two times without repaying the loan. However, their total amount cannot exceed 800 rubles.

Possible problems and their solutions

People may have a number of difficulties when using a trust payment. For example, it will not be possible to repay it when replenishing the balance. This happens if a person has topped up his account with an insufficient amount. Therefore, it is recommended to deposit more funds than required.

If everything was done correctly, but the problem remains, it is recommended to contact support. MTS employees will help you understand the issue and tell you what to do. Sometimes difficulties can arise due to a system error, but more often than not, the problems are caused by the person himself.

Who can get a loan

Trust payment in case of insufficient funds in the account is not available to everyone. To use this feature, the following conditions must be met:

  • be a client of the company for more than two months;
  • have no debt on other numbers or accounts in MTS;
  • not connected or “On full trust”;
  • pay according to the prepayment scheme.

As for the use of tariff plans, the service is provided to almost everyone for users from Russia and Belarus. The exceptions are “Basic”, “Guest” and “MTS iPad”. In Ukraine there is a similar service, but under a different name. You can clarify the terms of provision and geography of the service on the official MTS website.

How many times can this payment be used?

For most users, only one loan can be used at a time. To receive the second Promised Payment, you must repay the first. Another limitation is the maximum payment amount. It will not be possible to exceed it.

To find out if there are any outstanding payments, you must use one of the following methods:

  • call the autoinformer number 1113 and follow the instructions provided;
  • use your Personal Account on the website (section “Payment” - subsection “Promised payment” - item “Payment History”);
  • dial the combination *111*1230# on your phone, then “Call”.

When you request a balance, it reflects the amount of such payment. A number of users have the opportunity to repeatedly use a loan from a mobile operator. To find out how many times you can borrow with the current promised payment, you need to clarify the information in your Personal Account on the MTS website.

How much can you borrow and for how long?

The maximum amount you can borrow depends on your monthly expenses. If they are less than 300 rubles, then you will be able to borrow 200 rubles, but those who spend more than 500 rubles on communications and the Internet can count on an additional 800.

However, it is worth remembering that this service is not free. More precisely, it is not always free. If the required amount is from 1 to 29 rubles, then MTS will not take a penny for it. But for a large promised payment, which will exceed the amount of 30 rubles, a commission is charged in the amount of 7 to 50 rubles.

As for the term, the promised payment is provided for three days. Before they expire, you need to top up your balance in any convenient way from anywhere in the country. For example, a subscriber with a Moscow number can easily top up his account while in Omsk. The amount can be any, but it certainly covers the debt and commission. Otherwise, after three days the number will be blocked.

a brief description of

“Promised Payment” service is quite high - after all, this service guarantees that if it is impossible to replenish the balance, the subscriber will not lose mobile communications.
The issue is especially relevant for geographically remote regions, where the financial infrastructure in the immediate environment is poorly developed. The problem can be solved simply: send a simple request to the operator indicating the amount - and you will receive a mini-loan in the amount you need on your balance. The “Promised Payment” service makes it possible to use mobile communication services without immediate payment in cash or by bank card.

To initialize the service, use the USSD command in the format: *111*123# . It’s even easier to connect to the service through your Personal Account or using the 1113 voice portal. After sending the request, you will receive a message indicating the maximum amount of money you can count on. We collect the amount you need in the window - and we receive the funds we need on credit.

Naturally, money is not lent for free. Like any loan, “Promised Payment” has its own interest rate, depending on the size of the payment, but usually no more than 10%. The minimum amount of a mini-loan is 30 rubles, and the maximum is 800 rubles. It is determined based on the average monthly replenishment of your account and is in direct proportion to it.

Is it possible to pay the promised payment early?

After connecting to the service, the client has several days to find funds and credit them to his mobile balance. In case of early repayment, the same rules will apply - automatic debiting from the phone account at the allotted time in the amount of the debt plus MTS commission.

The company provides the possibility of partial or full repayment if the required amount is credited to the account on time.

To avoid blocking after the expiration of the provided period, you must deposit funds into your account within the next few days.

How to repay a promised payment

To return the amount borrowed from MTS, you do not need to make special transfers using the operator’s details. It is enough to simply return the funds back to the account in a sufficient amount.

In order not to reset the account again after returning the promised payment, you will need to top up your cell phone balance with the borrowed amount of money, plus pay a commission (depending on the payment amount) and credit funds in excess of the required payment. This will allow you to stay in touch after the operator carries out automatic repayment.

To top up your cell phone account, use any of the available options. The company’s website has a special payment service to cancel the debt and top up the balance using funds from the card account.

Conditions for receiving the promised payment

Until recently, calling a hotline was considered one of the popular connection methods, but now this method of connection does not work. It is necessary to look for remote independent methods of processing the promised payment.

Through this service you can borrow the required amount and continue to use MTS services if:

  1. The balance is positive or the debt is not less than 300 rubles.
  2. The duration of cooperation is at least 2 months.
  3. The “Credit” functions or the “In Full Trust” service are disabled because they duplicate the proposed option.
  4. There are no other debts on other MTS accounts.
  5. The operator did not provide communication under a postpaid scheme with delayed replenishment.

Not all tariff plans support this option. Subscribers who have chosen a tariff for the Guest or Resort plans, as well as for the MTS iPad or Basic 092013 programs, are not provided with a credit limit, since the tariffs have been moved to the archive.

To connect the service, use:

  • short command *111*123#;
  • personal account on the website);
  • application “My MTS” (section “Bill and payment”, option with zero capabilities.
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