How to find out the tariff using SMS
If you have a smartphone at hand, it is easy to check the tariff plan on Motiv using an SMS message. Take these steps:
- Send a blank SMS to 1024.
- Wait for a notification about the connected tariff plan and other services related to the number.
As a rule, the answer quickly comes to the client’s phone, but sometimes it takes up to 15 minutes. Delivery speed depends on the city and the operator’s workload.
At the same time, the company’s clients must remember that they will have to pay for the service. One SMS costs 1 ruble.
Possible ways of informing
You can use the multifunctional informer in different ways:
- By sending an SMS request. To receive the necessary information about the current tariff plan on your mobile device, you should send a message without text to number 1024. After some time, the information center will send a response message about the current tariff.
- By typing a combination of numbers from the device keyboard. Enter the number combination *114*28# and press the dial button. After sending the request, the device will receive a message about the current tariff on your number.
- Through the help service by calling 111. You will be charged 1 ruble for calling the call center, but a pleasant voice will inform you about the tariff.
Note! Through the subscriber’s personal account you can receive important information in real time:
- About paid and free services connected to the number.
- About your current tariff and attractive offers from the operator.
- About methods of payment for any services received by the subscriber.
- About Motiv's sales missions for each region.
On the information portal page you can get information about the “Informator” option, which works on any tariff. Through the option, clients can receive timely information not only about their personal number, but also information about connected personal accounts and information about the current tariff, so that they can quickly replenish their zero balance.
Personal Area
The next way to find out your tariff on Motive is to use the functionality of your personal account (Fox). When you first enter the site, register and then log in using your personal data.
The algorithm of actions is as follows:
- Go to the website motivtelecom.ru.
- Click on the Login button.
- Enter your phone number or personal account, as well as your password. If you don't have a password, click on the Forgot your password? In the next step, enter your phone number and the system will send an SMS with your login information.
- At the top left, find information about the tariff plan, services and available Internet.
Using your personal account, you can find out the tariff on the motif from your phone for free, as well as get additional information. In particular, here it is easy to activate other services and packages, replace the TP, view mobile balance statements, receive information about new products and promotions, and also check the addresses of existing company branches (if necessary).
Additionally, the Informator option is provided, with which you can find out at any time what the tariff is on Motive, obtain data on connected services and monitor the status of your account.
About the operator Motive
Surprisingly, the company originated at the end of the last century (1996). Both then and now it supplies its services to residents of the Urals and Perm region. Motive specializes in the following channels:
- Cellular.
- Local telephony.
- Intercity and international telephone communication.
The company has several offices, so far they can only be counted on the fingers of one hand. But it is planned that with an increase in the flow of clients, the service will expand its representation. In the meantime, due to the limited number of official points, not every subscriber can quickly find out how to manage their tariff.
The motive does not work throughout the country
USSD request
If you are unable to log into your personal account due to lack of Internet and cannot send SMS, you can type the USSD command and find out the necessary information. This is a simple and affordable verification method that allows you to obtain information almost instantly without spending a single ruble. There is no need to connect any services, register or call the call center.
The algorithm is like this:
- Pick up your smartphone.
- Dial the combination *114*28#.
- Click the Call button.
Immediately after this, look at the device display - the information is provided on the screen.
Via Help Desk
If for some reason the previous methods did not work, you can contact the User Support Center to personally ask a specialist for the phone number. To do this, dial 611 in the call line. Wait to be connected to a specialist consultant. He will dictate a new number in a matter of seconds.
The operator also supports messages from such popular messengers as Viber, WhatsApp:
- To apply, register in one of them;
- Then add +779536037033 to your contacts;
- Write about the problem;
- After some time, specialists will send you all the necessary information.
How to find out the tariff through the call center
An alternative way to find out your tariff on Motiv is to dial the call center number. This option is suitable for users who like direct communication. But it’s worth considering that during business hours the service is busy and it’s not always possible to get through to the operator the first time.
There are several ways to check the tariff on Motive in this way. We are talking about different phones:
- 611 - if the call is made from a mobile device;
- 8-800-240-00-00 - for other telephones (including landlines).
In both cases, you do not need to pay money for the application.
Information is available free of charge. To find out the tariff on Motive, do the following:
- Dial the operator's phone number (any of those suggested above).
- Tell us what information needs to be conveyed.
- Provide personal information (as requested by the operator). Information from your passport may be required, as well as the code word that was indicated during registration. This is necessary directly to identify the client, because all actions are performed with his consent.
Upon request, it is easy to find out other information on Motiv - the amount of funds in the account, cost data, the possibility of switching to other Motiv tariff plans, etc.
Types of tariff plans on Motive
- Payment upon use of communication services without making a mandatory prepayment at the NEXT FREE tariff - for a conversation for 30 minutes the client will be billed 1.5 rubles.
- Also, without paying a subscription fee, the “Very Simple Tariff” line applies - per minute of communication the subscriber will pay 89 kopecks, and he can make voice calls even to city phones.
- The “Per Second” line includes payment for each minute of conversation at 3 kopecks.
Read: How to pay for a purchase on eBay using a Sberbank card
Other areas with a monthly subscription fee include various services, including multimedia and Internet traffic:
- In the amount of 300 rubles. includes up to 4.5 GB of Internet traffic.
- For 600 rub. the client will be provided with up to 15 GB.
- Line with a monthly payment of 900 rubles. includes up to 30 GB of high-speed traffic.
- For 1,200 rubles, the user will not be limited by small limits and will be provided with 50 gigabytes.
Instructions
You can call this mobile operator completely free of charge using the short number 111. This is possible even if there is no money on your phone account.
From a landline phone in Yekaterinburg and the Ural region, you can call the toll-free number 8-800-240-0000. By calling this number you can find out all the useful information and news of this cellular company.
After dialing the number, an answering machine is connected to the line. You need to listen to the information he gives. To perform touch tone dialing, press the star and the desired number on your phone.
To connect to the operator, you need to press the desired number dictated by the answering machine or wait for an answer. When the line is free, the company operator will answer all your questions.
On the official website of this mobile operator at motivtelecom.ru there is an opportunity for an online consultant to chat using special tips. To do this, in the upper right corner of the page you need to click on the green panel with the inscription “online consultant”.
You can send an SMS request to the short number 2111. The message will be answered shortly.
To questions asked on the website, employees provide a written answer within 10 working days - during this time, the company’s official response is sent to your email address.
The convenient Internet service “Fox”, a link to which is on the company’s official website, allows you to use its services quickly and free of charge. In your personal account, you can monitor the status of your personal account, replenish it and contact operators through internal electronic communications, as well as keep abreast of system updates. To do this, you need to register and log in to the site.
Coverage area Motive: Sverdlovsk region
Today, the MOTIV enterprise provides cellular communications to 4 subjects in Russia (Sverdlovsk region, Kurgan region, Khanty-Mansi Autonomous Okrug - YUGRA, Yamalo-Nenets Autonomous Okrug). The coverage area rapidly increases the radius of signal propagation. MOTIV presents modern telecommunications services - 4G with a bandwidth of 1800 MHz. Now the Internet is instantaneous and without advertising. The MOTIV 4G coverage area operates in 39 populated areas of the Sverdlovsk region.
More details can be found on the official website https://cell.motivtelecom.ru/sverdlovsk-oblast/territory/map
note
Be prepared to provide the operator with information about the owner of the SIM card for which the request is being made: full name, passport details.
The contact center of the mobile operator Motiv works around the clock, but it is better to call during business hours: from 7 to 19 hours Moscow time.
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Description and tariffs of mobile Internet
The operator offers several tariffs. Four "Colored":
- "Black". For 250 rubles per month, the user has access to 450 minutes of calls, 50 SMS messages and 10 GB of high-speed Internet.
- "Green". The monthly cost of the package is 350 rubles/month, the number of minutes for communication is 500, 15 GB of traffic.
- "Red". The issue price is 330 rubles per month. For this amount, the operator provides 300 minutes of calls, 300 SMS messages and 15 GB of Internet, even in a private home.
- "Yellow". The tariff plan costing 350 rubles includes 500 minutes, 300 SMS and 16 GB.
Important: The advantage of “color” packages is that unused gigabytes and minutes roll over to the next month, however, provided that the subscriber’s account has funds to debit the monthly payment. If the traffic included in the tariff offer is exhausted, the user can access the Internet for free, but with a speed limit of up to 64 Kbps.
A separate line of Motiv Internet tariffs is highlighted, with uniform prices for calls and SMS. Such package offers are beneficial for wireless modems. Like most operators, Motiv offers its customers portable devices that can be connected to a computer or router to receive mobile traffic. For residents of many settlements that are still deprived of wired online access, this solution is the only way to join the global web.
The cost of outgoing calls, messages within the network and to numbers of other Russian operators is 2 rubles per minute. The price of an MMS message is 5 rubles, a minute of a long-distance call will cost 12 rubles.
The only difference is the amount of Internet provided:
- “Internet for 200”, including 5 GB of traffic. "Internet for 450." The tariff plan includes 20 GB of online access. Price 200 rubles.
- "Internet for 450." For 450 rubles, a subscriber uses 20 gigabytes of traffic.
- "Internet for 800." Monthly price 800 rubles, number of gigabytes 50.
- As part of the “Internet for 990” package, 100 GB per month are available.
The tariffs for the modem described by the Motive operator, as well as the “color” offers, provide the opportunity for unlimited use of traffic after the agreed volume has expired at a speed of 64 Kbps.
If you need Internet access and free calls within Russia,
The provider offers the following plans:
- “Your tariff_199.” 120 minutes of outgoing calls and 6 GB of traffic.
- “Your tariff_279.” 300 minutes and 20 GB.
- “Your tariff_350.” 400 minutes and 30 GB.
- “Your tariff_600.” 600 minutes and unlimited Internet Motive.
Any of the package offers can be turned off and switched to another tariff at the user’s request. Often people who leave for another region for several months do not want to part with their favorite operator, so they either change the plan to a more profitable one or ask to turn off the number for a certain time.
Unlimited Plans
If you need unlimited 4G Internet from Motiv with a daily fee for use, there are several options for connection.
Tariff plan “Unlimited”, available for 15 rubles per day. To become a user of the package, you need to pay an initial fee of 50 rubles and deposit funds for daily debiting. The conditions provide for unlimited use of traffic at maximum speed and free communication within the Motiv network. 15 minutes per day are provided to numbers of other Russian operators.
For just 9 rubles per day, users connected to Motiv can use online access for hours (300 MB at maximum speed daily, then the figure drops to 64 Kbps) and communicate within the network for an unlimited amount of time. The price for access to the tariff is 12 rubles. The service is called “Internet Marathon” and is available only in the home region of the Greater Urals.
Unlimited Internet Motive
In addition to the giants of the Russian cellular market such as MTS, MegaFon, Beeline and Tele2, regional mobile operators are actively developing in the Russian Federation. One of them is Motiv, founded in Yekaterinburg. Today, inexpensive and fast unlimited Internet in the Motiv cottage is actively used by residents of the Sverdlovsk region, Perm region, Khanty-Mansiysk and Yamalo-Nenets Autonomous Okrug.