Is it possible to cancel and return the old tariff on Tele2


In their activities, mobile communication service providers actively use the term archive tariff. It is useful for any subscriber to know what it is. The mobile communications market is actively developing and new interesting offers are constantly appearing.

Old plans are constantly being replaced by new ones. After some time, the operator stops connecting new users to a particular tariff plan. A package of services to which new subscribers are not connected, but which old subscribers continue to actively use, is called archived.

What is an “archive product”

An analysis of the work of a cellular operator will help you understand the terms. In Tele2, the tariff archive is a database that stores information about once active and available tariffs. The main nuances of this term:

  1. Tele2 does not close archived tariff plans completely as long as at least one subscriber uses the product.
  2. The provider cannot make changes to the tariffs of closed products, but it is possible to create additional services that users with an inactive tariff can connect to.
  3. The operator has the right to re-enable the product and open public access for connection.
  4. The archived tariff plan is saved until it is deactivated by the subscriber himself.
  5. By deleting a tariff that is in the archive, the subscriber will not be able to return to the previous conditions, because of this Tele2 creates analogue offers that are valid for a wide range of consumers.

The Tele2 archive contains several dozen frozen offers.

Tariff description

The “Simply Super” tariff is one of the popular tariffs in the Tele2 line. The tariff plan has good limits on calls, SMS messages and mobile Internet.

The subscription fee for the tariff plan is 1890 tenge per month. The tariff is valid for 30 calendar days from the date of payment.

Outgoing calls

  • Calls between Tele2 subscribers - 0 tenge. If the monthly fee is not charged - 14 tenge/min.
  • Outgoing calls to other mobile operators - 120 minute limit. If it is exceeded, the call costs 14 tenge/min.
  • The cost of calls to landline numbers is 11 tenge/min.

Attention! Calls to short and service numbers are not included in the package of limits. Such calls are charged separately.

Calls to other countries

  • Calls to CIS countries - 95 tenge/min.
  • Calls to Europe - 145 tenge/min.
  • Calls to the rest of the world - 210 tenge/min.

SMS/MMS messages

  • The number of free SMS between Tele2 subscribers is 600 SMS. If the limit is exceeded – 9 tenge/piece.
  • SMS messages to other operators of the Republic of Kazakhstan - 14 tenge/SMS.
  • SMS messages to foreign operators - 29 tenge/SMS.
  • MMS messages - 15 tenge/MMS.

Mobile Internet

  • The volume of allocated Internet traffic is 15 GB.
  • Login to social networks Facebook, VKontakte, WhatsApp, Odnoklassniki - free.
  • Unlimited access to YouTube is valid until December 31, 2019.

The tariff provides unlimited connection to the social networks Facebook, Vkontakte, WhatsApp, Odnoklassniki.

The connection speed is not limited in any way, and the balance from the mobile Internet will not be withdrawn.

But if in social networks, you will view external pictures, videos, links - this may waste your mobile Internet limits.

Also, when working with WhatsApp, during voice and video calls, mobile Internet limits are used. This is due to a feature of the WhatsApp application.

Best closed offers

The archive of tariffs from Tele2 contains a lot of interesting lines. They are divided into offers with a subscription fee and with per-minute billing. In the first case, the user is offered a whole range of services for a fixed fee per month, and in the second, the subscriber pays for each item separately upon use.

Tariffs without monthly fees

There are two no-fee products that were popular in the past, where a person only pays for the items they use. Tariff with unlimited calls within the network in the home region: “Blue” and “Orange”. More details:

Tariff parameters“Blue”, cost in rubles“Orange”, price in rubles
Subscription fee00
To all Tele2 numbers at home00
Intranetwork communication in Russia21
Houses on third party operators1,201
To other providers in Russia6,501
Conversations with the CIS3030
Calls to European countries and the Baltic countries4949
to Asia, USA and Canada, South America6969
Other countries6969
Satellite connection399399
SMS messages1,61,10
SMS to Tele2 subscribers outside the home2,501
International message format5,505,50
MMS around the world67

Both options have basic additional options that minimize costs when traveling around the country and optimize mobile communications. After 1 megabyte is used up, the next 10 MB are delivered to the client for 10.50 rubles. fixed. Billing is per minute. For these products, it is important that funds are always in the account, otherwise the provision of services is suspended until the balance is replenished.

The data is relevant for residents of Moscow and the region. In other Russian regions, payment for individual positions may differ.

Tariff "My Tele2"

The provider has closed many subscription fee tariffs that provide large packages of Internet traffic, minutes and SMS. One of the most popular products was the “My Tele2_04.2018” line. Volumes and limits:

  • traffic - 30 GB;
  • unlimited on instant messengers and social networks;
  • free distribution of the Internet in the mobile applications “Tele2 TV” and “Sound”;
  • intranet unlimited throughout the country;
  • minutes - 1500 pcs.;
  • SMS messages - 50 pcs.

Management of even a closed tariff is available in the web application from the provider or in the virtual account on the official portal at tele2.ru

Reasons for return

As a rule, there are many reasons to return the previous tariff, but the main ones are financial. This is especially noticeable when the telephone card from Tele2 is the main one. By switching to a more profitable package, the subscriber significantly reduces telephone and Internet costs, depending on which services he uses most often.

Some packages, for example, “Blackest”, have a more balanced ratio of free minutes and gigabytes. Or the “My Tele2” tariff package provides unlimited communication within the network and profitable traffic; it also provides for daily payment for use, which is not in the new packages. There are cases when switching to another offer is initiated by the need to use a SIM card from time to time. This is when packages without a fixed subscription fee are needed, so as not to lose money for services that a person did not use.

The most common reasons for returning to the old Tele2 tariff are:

  • Unfavorable conditions for everyday use.
  • The desire to use a single package together with people, conversations with whom are inevitable and take many minutes.
  • Lots of unnecessary mandatory packaged features that cost you monthly.
  • Desire to expand the list of required functions.

Alternatives from Tele2

Closing old lines, the operator wants to refresh the list of its offers, forming new positions. Tele2 is replacing archived tariffs with new, equally advantageous offers. Therefore, there are many analogues with and without a subscription fee, with packages of various sizes and additional options that are initially included in the offer.

Tariff "Classic"

This TP is billed per minute without fixed fees. It is suitable for those who are not used to having long conversations, rarely write SMS and access the Internet from a mobile device only to receive useful information, visit social networks and instant messengers. Options:

  • intranet conversations without restrictions;
  • price per minute at home, regardless of the location of the other subscriber and his cellular company - 2.5 rubles;
  • traffic package with a choice of two variations: 1 GB for 120 rubles/month or 3 GB for 200 rubles/month;
  • calls within the network in the Russian Federation - 3 rubles/min.;
  • communication with users of other companies around the country – 9 rubles/min.

Communication with residents of other countries is charged according to a standard schedule, the price depends on the region of residence.

Tariff "Very black"

Second most popular product. It has large packages of options: 10 GB, 500 minutes and 500 SMS messages with a monthly fee of 470 rubles. Additional information:

OptionsCost in rubles
Calls to Tele2 Russia0
Homes to numbers of other mobile companies2
To other operators within the country1,5
Communication with residents of the CIS30
Calls to Europe49
To Asia, USA and Canada, South America69
Other countries69
Communication via satellite399
SMS to all house numbers2
SMS to subscribers outside the home area2,50
International message type5,50
MMS in the Russian Federation and the world7

If clients manage to spend 10 GB of traffic, then they can additionally purchase a package of 500 megabytes for 55 rubles at a time.

Methods

As such, the operator does not provide a “return to the old package” function. Therefore, when we talk about how to cancel a tariff change, we mean a standard switch to some other package.

It is important for the subscriber to know for sure his current tariff. This can be done by dialing *107# on the display.

If less than 1 month has passed since the last tariff change, then the reverse transition is made free of charge. If more time has passed, the cost will vary depending on the subscriber’s home region.

You can cancel the tariff using the application, website, digital command and directly in the communication salon.

USSD

You can change tariff conditions using the following set of commands. By dialing *630#, the subscriber is taken to a menu where current offers are indicated.

Application

You can change the tariff using your smartphone or tablet. To do this, download the “My Tele2” application and install it on the device. You can find it in Google Play or iTunes.

If the subscriber has a personal account, then you need to log in to it. If not, you will need to create one by entering a phone number to which an SMS with an individual code will be sent. It is this code that plays the role of the first password to enter your personal account; then it can be replaced with a more convenient one.

After registering and logging in, in order to return the previous tariff on Tele2, the user needs to click on the “Tariffs” tab, then click on “Connect”. The package will be automatically changed within a few days.

On the site

You can return the tariff on Tele2 that was previously available on the operator’s official website. Further actions are similar to working with the application:

  • Log in and enter your personal account.
  • Select the package you like and connect.

In the communication salon

If the subscriber was unable to figure out how to use the Internet, or had difficulty navigating through the USSD command, the system provided the opportunity to receive a free consultation directly at the nearest branch of the operator. To do this, you need to take your original passport and SIM card. Next, you will need to voice your wishes to the employee and wait for the manager to take the necessary actions on his own.

How to connect a non-public Tele2 tariff?

Having dealt with the description of tariffs and options for unlimited Internet, users just have to figure out how to activate the conditions they like and buy a SIM card. There are 2 different options:

  • call to the contact center;
  • contact an independent distributor.

In the first case, there is a high probability of failure. In the second, buyers need to act with extreme caution to avoid the above-mentioned encounter with scammers. You will not be able to get your money back after an error.

Hidden Tele2 tariffs for yours

Despite the regular appearance of hidden Tele2 tariffs on sale from independent distributors, there is no official confirmed information about the existence of such offers from the mobile company. Therefore, it is impossible to say for sure that any tariffs of this type will exist in 2021. That is, their existence is practically beyond doubt, but it will not be possible to determine which of the conditions present on the network are true and which turned out to be the invention of scammers. Therefore, when making decisions about connecting to a secret tariff plan, users should look for information confirming the honesty of the chosen seller.

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