Many people periodically encounter this problem when at a certain moment they need to call someone, but there is no money in their phone account. At this moment, you can find yourself in a difficult situation, because it’s good if you just needed to call out of boredom, and if you urgently need to call a taxi because you don’t have time for an important meeting or train.
How to make a call if there is no money on the phone with an MTS SIM card? To make the life of subscribers more comfortable and better, the mobile operator has developed a special group of services called “Zero Opportunities”, knowing about which you can contact a person, even without money in the account. “Opportunity at Zero” includes five different ones, “Positive Zero”, “Promised Payment”, “Top up my account” and “On Full Trust”. Below we will look at each of them in more detail.
Additional features
The service in question, which provides for a call at the expense of the called interlocutor, is far from being the only communication option if there is not enough money in the account. offers its subscribers other useful services for full voice communication:
- The “Call Me” service does not require an additional connection, and automatically sends a notification to the subscriber with a request to call back to the specified number if you do not have money on your phone.
- To use the “Top up your account” service, you need to send a request * 143 * “phone number” and click on “call”. The number is dialed in international format.
- allows you to top up your phone account with a loan from the operator for a certain amount. The validity period of this payment is three days, then it is written off by the operator.
- allows Beeline subscribers to receive text messages and voice calls even with a negative or zero account balance.
An important point: these features are provided without any payment, and the “Call Me” service is valid for all cellular networks when you are in your home region.
Top up your account from a bank card
If you run out of money on your phone, a bank card can help in this matter. The easiest option is to use an ATM. The required amount will be debited from the card and credited to the subscriber’s account. There is usually no fee for this procedure, it depends on the type of bank. This method has its negative aspects. It takes some time to find an ATM, and there may be a queue near it. This is more of an inconvenience for non-resident citizens. In addition, it is not always possible to go to an ATM, especially at night.
If you have a personal or tablet computer with the ability to access the World Wide Web, then this procedure is greatly simplified. You need to go to the official Internet resource of the Beeline company, specify the password and login from your Personal Account. Next, you need to select the page where you top up your phone from the card. Then you need to fill in the fields with your bank card details and amount of money, and send the transfer.
There are also no commission interest charges. This method is protected by a security protocol. In this case, you don’t have to worry about the safety of the funds on your bank card. The advantage of this method is the ability to top up your phone while at home.
If you attach a bank card to a phone number, the following options appear:
- using the “Autopayment” option, the amount is set independently and is automatically credited to the mobile gadget when the account approaches zero;
- prompt account replenishment on the official website of the operator;
- transferring money from a bank card to a phone when you are in other regions, and even abroad;
- sending short requests, as a result of which money will be debited from a bank card and credited to the phone account, without any commission.
Owners of bank cards should not pass on their details to other persons and should not disclose the amount of money on the card. Also, you should not ignore messages from Beeline, as they may contain useful information about advantageous offers and services.
Connection and use of services
The most popular communication method is . To send such an SMS, dial * 110 * mobile number #. Every 24 hours, 10 such messages are automatically provided to you. If you want to try to borrow, send a request * 111 * 123 # or call the MTS helpline at * 111 * 123 #. “Payment” has its own nuances and is not provided free of charge, so to clarify detailed information, contact a company employee and find out if the loan option is available to you. If you have the “Full Trust” option activated, then “Promised Payment” becomes unavailable to you. If you use mobile communications constantly and spend 500 rubles a month or more on it, it will be beneficial for you to activate, thanks to which you will receive 600 credit rubles into your account within six months, and after six months of continuous use - from 750 rubles. To connect “Trust”, send the command * 111 * 32> #.
Video
Free Skype call is a useful feature
Install the Skype program, which provides users with the ability to transfer from a computer to a mobile phone in any city and any country. However, there are some restrictions. You can call a mobile number for free using the program only once, after which it will offer to deposit funds into your account. However, if necessary, you can quickly register and successfully complete the operation.
Digital devices in
Owners of smartphones and tablets based on the popular operating systems Google Android and Apple iOS can install one of the many applications that allow you to call a mobile phone for free, for example, Fring, Viber, Tap4Call, LINE, Forfone and others. In this case, most often it is necessary that the other subscriber also install the corresponding application on his phone, since the connection will be established precisely according to the application protocol. Agreeing on this is not difficult and sometimes necessary, especially if you plan to call the person often.
Internet resources for making free calls
Use one of the many services with which anyone can make a free call from a computer to a mobile phone. For example, the popular site https://call2friends.com offers calls using VOIP technology. To do this, you just need to go to the computer and dial the desired number. There is only a limitation on the number of free calls per day: residents of Russia can freely dial a number no more than 30 times a day. It is also possible to send two free SMS messages per day.
The website poketalk.com works a little differently. To call from a computer to a mobile phone, you need to install a special Poketalk application. In the future, you will be able to make calls using it without opening the site. The program can be installed on both a computer and a mobile phone. The restrictions here are somewhat stricter - only 2 free calls per day are available.
call a megaphone for free from your computer
To conduct a video or audio dialogue with family and friends from computer to computer, you must be on the Internet at the time of communication. What to do if your interlocutor is not on the Internet, but his phone number is known? Or, for example, you want to talk to a friend who simply doesn’t have a computer?
How to call the Beeline hotline
To quickly resolve the issue, contact your provider's technical support line. Let's consider the features of the service:
- Subscribers of Beeline and other cellular communication companies in Russia can obtain reference information.
- Support is provided throughout the Russian Federation and beyond its borders under international roaming conditions.
- When traveling abroad, voice communication over the internal network is free. Users of other operators will have to pay, tariffs are carried out according to the established offer on the SIM card.
- Maintenance is carried out even with a zero, negative balance.
By short number
Regular clients of the Beeline provider are served out of turn, using a special short telephone number 0611. To contact the Beeline operator directly, you need the following:
- Dial 0611. In response you will hear the voice of an automatic informant. The assistant will tell you in detail about new, current tariff plans, additional services, and provide background information.
- Wait until the virtual assistant reads the text and puts you on the line with the manager.
- Ask a free operator for help, tell them in detail about the failure or problem that occurred.
- The consultant will suggest ways to resolve the issue and, if necessary, transfer you to another department.
- The hotline operates 24 hours a day, without breaks or weekends.
A Beeline company representative will ask for passport details and personal information. It is not necessary to wait for a consultant; sometimes an automatic informant will help resolve the issue. The robot will independently determine the tariff plan installed on the SIM card, the current balance of funds on the balance sheet, and will help in installing services and offers. To navigate in the voice menu and select a specific item, switch the mobile device to tone dialing mode and click the corresponding key on the built-in keyboard. Management is carried out as follows:
- Click 9 to listen to the message again.
- Press # to revisit the previous menu item.
- To exit to the main menu – *.
By landline number from any operator's phone
Not only Beeline subscribers can contact the technical support service. Users of other Russian operators can ask questions and receive background information in the following ways:
- Dial the phone number 8 800 700 0611. In the handset you will hear an automatic assistant who will offer to listen to messages about the provider’s products.
- Wait for a response from the Beeline consultant. Tell us about the problem that happened in detail.
- The specialist will try to find a solution in a short time.
Call within Russia and abroad
If you are going on vacation abroad and you have an unexpected situation, problems with mobile communications, call the Beeline technical service. A separate communication channel has been created for the international direction. To call a live Beeline operator, dial +7495 797 2727 from your mobile phone. There is an automatic assistant on the line who is ready to accept your request at any time of the day. The telephone combination must be entered in international format using the country code and +7.
Basic ways to contact support
In order to quickly contact operators via an MTS SIM card, just take out your mobile phone and dial 0890. After the automatic system announces all menu items, you will be connected to the first available representative of the company.
You can also follow the voice menu items and try to solve the problem yourself. This option should be used if the load on the service team is currently increased and there is no way to quickly reach a specialist.
Another way is to dial the hotline number 8-800-250-8-250. It is very easy to remember due to the repeated numbers, but at the same time it is also a useful tool for establishing communication with the service center. It is completely free, both when calling from a mobile phone and from a landline phone.
MTS operator
Thus, there are two main numbers for contacting the service department:
- 0890 (mobile phone only);
- 8-800-250-8-250.
These two phone numbers should either be remembered or recorded as a contact on your device - this will help, if you have questions about the operator, to quickly contact him without wasting precious time searching.
Additional Consulting Services
To make it easier for subscribers to resolve emerging issues, the company also provided a number of other telephone numbers for communication:
- +7(495)766-01-66 (toll-free for residents of Moscow and the region when calling from MTS, including from abroad, provides information on tariffs and services).
- 8-800-333-08-90 (calls to this federal number are paid for by the company itself, the service covers not only cellular communications issues, but also those related to MTS Bank and MTS Dom).
How to call correctly from mobile to home
Mobile and home numbers are very similar in structure and to make a call you should dial in the following sequence:
- Country code
(so for Russia it is 8 or +7). - Operator code for mobile and area code for home.
- The user’s actual phone number
(in mobile numbers these are the last 7 digits, but in home numbers the number of digits can vary from five to seven).
To dial a landline number from a cell phone, you need to dial a full set of numbers, unlike dialing between two city subscribers, when dialing the country and city codes is abolished in order to make a call.
In Russia, there are differences in home telephone dialing depending on the location of the subscriber.
You can call from the same city where the contact is located without using the international format - just put the number 8 in front of the city identifier. The long-distance format is necessary for subscribers who have traveled outside the region.
How to use “Vyruchai” in Russia
In order to use the service of an outgoing call or message for the money of a partner of the MTS mobile operator, it is enough to:
- When sending an SMS, indicate 5880 before the recipient's number; the message will be delivered only after the recipient confirms his consent to pay for it;
- To make a connection for the money of a friend or acquaintance, you should either dial 0880 and after the robot answers, enter the number, or enter 0880ХХХХХХХХХХ, where X is the called phone number.
With such a call, the person to whom the call is planned to be made will first receive a voice notification in which he will be automatically warned about the nature of the call and 3 available commands in the sound menu: 1- consent, 0- refusal, 2- charging.
If you agree, the connection will occur immediately.
"Promised payment"
Using this Megafon option, you can top up your account in debt for a certain amount - from 50 to 300 rubles. Another reserve balance will be opened on your number, which will display the virtual amount. These funds will be created artificially by the operator, and you will not need to urgently deposit funds into your account.
This service allows the subscriber to use mobile communications until the amount of the promised payment is spent. Thus, this is a kind of deferred payment.
The period of validity of the service will be determined in a particular case by the operator, as well as the amount by which your account will be topped up.
If you are unable to top up your account with the specified amount within the allowed period, then not only will the service cease to operate, but your Megafon number will also temporarily not be serviced.
Service cost
Payment for the provision of the service is made each time the option is ordered by the subscriber, who, within the period specified by the operator, deposits money into his balance, thereby paying off the installment plan.
If you are credited with 50 rubles. to the account, then the connection cost will be 5 rubles, and if it is 100 and 300 rubles, then you will need to pay 7 and 15 rubles. respectively.
You can check the connection price on the company’s website or by calling service number 0006.
Managing “Promised Payment”
You can make the connection yourself. To do this, you just need to dial the USSD combination *106#. You can also call 0006 or send a message with the text “100” (or “300”) to the same number. In particular, you can order a deferred payment in your personal account, where you will need to indicate the required amount in the appropriate section.
There is no need to disable the service yourself, as this will happen automatically within a few days, depending on the amount provided to you.
Description
- this is a kind of loan from the mobile operator MTS. It helps out subscribers in those moments when they really need to make a call, but there are no funds in their account. There are all sorts of situations - there is no terminal at hand, there is no bank card, there is no one to ask to top up the balance. And in such situations, the above-mentioned service comes to the rescue. She lends money, then it will need to be returned, and with a commission.
“Promised payment” provides for a gradation of subscribers by activity. The more a subscriber spends in one month, the more money he will receive as part of this service. The minimum amount is 50 rubles - it is available to everyone who has a positive balance. But you can take large limits even when your account is minus. True, this minus should not be less than 300 rubles.
Thus, it is still possible to take the promised payment to MTS if your account is negative. It just needs to be not a very deep minus. Otherwise, activation of the service will not be possible.
The usage fee depends on the size of the payment itself. The following tariff schedule operates in the MTS network:
- From 0 to 30 rub. – no commission is charged;
- From 31 to 99 rub. – the commission amount will be 7 rubles;
- From 100 to 199 rub. – a commission of 10 rubles is charged;
- From 200 to 499 rub. – the payment fee will be 25 rubles;
- Over 500 rub. – a commission of 50 rubles is charged.
Subscribers who spend more than 500 rubles/month on communications can activate two payments with a total amount not exceeding 1000 rubles.
The maximum amount of the promised payment is 1000 rubles. You can receive the promised payment from MTS if the balance is below zero only if you have expenses. If you spend up to 300 rubles/month on cellular communications, the maximum payment amount will be up to 200 rubles. If costs range from 301 to 500 rubles, you can receive up to 400 rubles. For monthly expenses over 501 rubles, you can count on a “credit” of up to 800 rubles.
If you are confused in calculating your monthly expenses, order summary information in your personal account and analyze it.
Methods for connecting the “Zero Everywhere” option
There are several ways to activate this service on a phone number. For this, the Tele2 company offers different options, the most convenient of which we will consider in more detail.
- Sending a USSD request command * 143 * 21 # by pressing the “call” key.
- Using the functionality of your Personal Account by selecting the desired section and activating the desired option.
- Contact the support center using the short telephone number 611.
Sending a USSD request using a command
To enable the “Zero Everywhere” option, you must perform the following steps:
- Switch the mobile gadget to the mode of displaying a keyboard with numbers to dial.
- Type the USSD command on it using the symbol combination * 143 * 21 #, and press the “call” key.
- The service begins to operate immediately after processing the USSD command within a few seconds.
Important: it should be taken into account that the conditions of the option are valid only when traveling around the country to other regions, and in the home region the prices for services do not change
Using your Personal Account
To connect the option in question in this way, the subscriber must be authorized in the Personal Account on the official Internet resource of the Tele2 company in order to have a login and password to log in. If this happens for the first time, you must register. It won't be difficult and won't take much time. The interface of the official website has a clear and simple design.
To implement this method, you should perform the following steps:
As a result, this option will be activated.
Contacting the support center
To use the operator’s help, you must first call him using the short number 611. This method is not suitable and not for everyone, since sometimes you have to wait quite a long time for the operator’s response. However, when other methods do not help, you should wait for the operator’s help. In a conversation with him, your passport details will be required, so you need to prepare them in advance. The procedure for connecting the operator to the “Zero Everywhere” option will take several minutes.
A team of responsible professionals is called upon to help subscribers in difficult situations. If this option is activated for the first time, then its cost is zero. You can connect it even if there is no money on your phone account. Subsequent connections will have to be paid in the amount of 30 rubles. The activated option functions only in Russia, except for the Crimean Peninsula and the city of Sevastopol.
The service has a subscription fee, but this does not make it any less popular. The Tele2 cellular network has another option - “Who called”, which makes it possible to find out which calls you missed. This option is provided at no cost. It will only work if the “Zero Everywhere” option is activated, even if your mobile phone did not work or was out of the network area. All connections function when the “Zero Everywhere” option is activated.
Alternative methods of communication with MTS support
When traveling abroad or traveling around Russia, you should always have at hand all the ways to contact the technical support of the MTS provider in case of problems. Customer service for MTS subscribers is offered in several options, which can be chosen at the discretion of clients. They can be used when all communication lines are busy or there is no way to contact by phone. In this case, we recommend alternative communication options.
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How to call an MTS operator from a number and contact when the lines are busy:
- 0890 – free telephone number for communication in Russia, Ukraine and Belarus;
- abroad from an MTS phone number in roaming free +7 495 7660166;
- from other mobile numbers and landlines: 8 800 250 0890;
If the above methods don't work, try:
- go to your Personal Account and chat;
- go to the MTS website and chat;
- chat in the VKontakte MTS customer support group: https://vk.com/mts;
- write by e-mail
One of these options will help you get the necessary information on the operation of services, options, functions, services and tariffs.
Additional options for insufficient balance
Do you want to avoid situations where you need to ask a friend to pay for a call? In this case, you should know about additional services and services of the mobile operator Tele2. Among them:
- “Promised payment” for quick account replenishment: you need to dial the command *122*1# - and press the “Call” button. The minimum available amount will be credited to the account immediately.
- : within 30 days after reaching a zero balance, the subscriber will have access to incoming calls and SMS from all operators.
- will allow you to send a request to another subscriber asking to call back: to do this, dial the command *118*subscriber number# and press “Call”.
- “Top up my account.” In order to ask another subscriber about this, you need to dial the command *123*subscriber number#.
In addition, even with a negative balance, the user will be able to contact the Tele2 support service by dialing the short number - 611.
Helpful information
The mobile operator MTS provides many different options for actions with a zero balance - your possibilities are almost limitless.
However, if you decide to connect to credit options (“Payment” or “Trust”), you must consider the conditions for their activation:
- Be a MTS subscriber for at least 12 weeks.
- Have at least 20 rubles in your account.
- Spend on communications over the last 3 months from 200 rubles.
Many subscribers do not monitor their balance, and when it falls below zero, surprise sets in, because it is not possible to make a call and you need to top up your account. But the client does not always have the money, so it is impossible to replenish your account on your own. In this article, we will look at how to borrow money from MTS with a negative balance, and we will tell you about all the restrictions that a subscriber of mobile television systems may encounter.
How to request a top-up?
If your account balance is zero or even minus, you can always turn to your friends and ask them for money. To do this, Beeline has created a convenient option called “Top up my account.”
You can ask users of the Beeline mobile network from different countries to top up their account: Russia, Ukraine, Tajikistan, Armenia, etc. If your friends are in the Russian Federation, regardless of their mobile operator, you can send them a notification for help. This service is available regardless of the subscriber’s location, be it home region or roaming.
You can create and send a request for financial assistance completely free of charge - you do not need to install additional options or special settings. You will need to dial a simple digital combination in the format: *143*ХХХХХХХХХХХ# and make a call. Instead of ХХХХХХХХХХ it is necessary to enter the number of the subscriber to whom the request is sent. Your friend will be sent a letter with the text that you need financial help. You can send such a message for free. The daily limit is 5 messages with requests to top up your mobile account.
Features of using mobile communications
The official website of mobile television systems has all the necessary information about the services. For the most part, many of them operate with a balance equal to zero, but not negative. The only service that is valid when there is a minus is “Promised payment”
. Clients who look ahead and want to solve the problem of a sudden minus in advance, connect
.
The service itself is activated if the subscriber’s account has a certain amount. If there is a sudden minus, a person can say “on credit”. Therefore, communication will be available in any situation.
If the account has a minus, the person has the opportunity to call at the expense of another subscriber. To do this, you need to send a request, which is completely free. After listening to the message that communication services are limited, you must press 1, and the client will be connected to the called subscriber if he, in turn, agrees to speak at his own expense.
A long-term negative balance is a reason for the provider to block the number, thereby limiting the client’s access to incoming calls. Therefore, you should not stay with a minus on your account for a long time.
Clients can borrow money using a service with fast transfers. But the service cannot be activated to a blocked number. Next, there are options for how to borrow money if your account balance is negative.
When to top up your balance: prepaid and postpaid systems
There are two payment systems for cellular communication services - prepaid and postpaid. They differ in that in the first case the client will need to top up the account before starting to use the services - that is, while using the phone, the balance will decrease in accordance with the volume of services consumed. The second system involves replenishing the Beeline personal account balance after the client has exhausted the contents of his tariff plan. This means that the postpaid system involves fixed monthly payments.
All deposit methods listed below apply to the main balance account. Beeline subscribers have the right to open an additional balance. As a rule, this is done to differentiate cash flows for paying for basic services and services that supply entertainment and information content. To activate an additional account, just contact the provider using any of the available methods. You can top it up both from your main account and using external sources, for example through payment terminals. The additional balance number differs from the mobile ID only in the first digit. It is replaced by "6". So, if the subscriber number is –, then the additional one will look like this –.
Method of contacting MTS technical support for legal entities and corporate clients
To reduce waiting time for corporate clients, information about the account and services by representatives of legal entities can be obtained by setting up alert services via SMS, through the Personal Account, directly from the operator from a landline and mobile number.
Telephone numbers for support of legal entities in MTS
The helpline for key clients can be reached at two numbers:
- 0990 from a mobile phone for free, from which tariff minutes are not charged;
- (+7 for Moscow) for key clients, free call from the number;
- 8 800 250 0990 free federal number for servicing legal entities.
Key Features
If you call from an unregistered number to a company, difficulties may arise in obtaining the service, so it is better to call back to one of the toll-free numbers from your subscriber number. Please also note that some services can be activated and deactivated only with a written application from the company on a form.
You can coordinate the services you are interested in with the support service; they can be connected to regular customers based on trust. Then you need to immediately fill out the application accordingly.
If you can’t pay, then borrow from Beeline
If there is no way to replenish the balance, and the money is running out, then “Trust payment” will help you out.
You will not be able to choose the replenishment amount yourself. The limit provided depends on the tariff plan and average expenses over the last three months. Let's consider the types of “Trust payment” depending on the tariff and activation methods.
The amount of the “Trust payment” is calculated individually
Remember that the option is activated only with a positive balance. If there is no money on your phone, then only a standard top-up will save you. The written-off of the provided “Trust payment” and the commission for it occurs three days later or after the payment is made. If this does not happen, the subscriber is financially blocked. Let's consider different types of tariff plans, the amounts of limits provided and commissions.
- Tariffs with or without a subscription fee charged daily. The option can be used by those who have been using a SIM card for more than three months and spend more than 50 rubles on communications (the average for the last three billing periods). The exception is the line of Beeline World tariff plans. For such subscribers, the minimum length of service is 3 months. For “Welcome” users there are also restrictions - use the connection for at least 6 months and the maximum amount does not exceed 100 rubles.
Average monthly costs | Amount of “Trust payment” | Commission |
50-70 RUR | 30 RUR | For free |
70-400 RUR | 100 RUR | 20 rub. |
400-700 RUR | 200 RUR | 30 RUR |
700 – 1000 rub. | 250 RUR | 40 RUR |
More than 1000 RUR | 500 RUR | 50 RUR |
The option is available only on prepayment.
- Tariff plans for which the subscription fee is charged once. For you, the amount is calculated in the amount of the subscription fee. To connect, you must be a Beeline subscriber for at least three months and spend more than 200 rubles on communications.
Average monthly costs | Commission |
90-200 RUR | 15 RUR |
300-400 RUR | 25 RUR |
450 – 600 rub. | 40 RUR |
790 – 1200 RUR | 70 RUR |
1500 – 1790 RUR | 130 RUR |
2000 – 3000 rub. | 180 RUR |
There is a charging feature in the “All in one” tariff line. For them, the limit amount is equal to the subscription fee plus one ruble.
The service is also provided in roaming. However, for tariffs where there is no subscription fee or where it is charged proportionally to the days, the conditions are different.
Average monthly expenses | Limit amount | Commission |
100-400 RUR | 200 RUR | 30 RUR |
More than 400 RUR | 500 RUR | 50 RUR |
How to activate the service?
Before proceeding with activation, find out the amount available to you by USSD request *141*7# call. If everything suits you, proceed to connect using the number combination *141# call. The number is the same for all tariff plans, including the USB modem.
Connection to the option is blocked at the Beeline office or by calling 0611, which will be requested by parents so that children do not spend money uncontrollably. Be prepared to provide the passport information of the owner of the number, so if the SIM is not registered in your name or was purchased in a dubious way without documents, blocking will be impossible.
Call using roaming abroad
If you are outside Russia and want to call the MTS operator, you can do this using a special number. Just dial in international format (necessarily with a plus at the beginning) the number +7-(495)-76-60-166 and press the call key.
The number is the same for all types of clients: individual and corporate MTS subscribers, as well as for operators of other networks. The call is free, that is, MTS does not charge money for calls; charging may be an initiative of your network operator if you are not an MTS subscriber.
And finally, let us recall two simple truths.
- You can always resolve most issues yourself by logging into your personal account using the website or application. This method is good because this way you save, first of all, your time and learn the algorithm for working with the service, which simplifies the further use of the operator’s services. In addition, online support is available in your personal account; as a rule, it responds faster than telephone operators.
- You probably visit places where MTS communication stores are located. If you have ten minutes, and you don’t want to bother yourself with calls to different numbers, just visit the communication salon - consultants will definitely help you resolve any questions that arise. They will not only do it quickly, but will also explain the algorithm of their actions, which will help to avoid the recurrence of problems of this nature.
That's all, use the services of one of the largest and most respected mobile operators - MTS - with pleasure!
Restrictions
If you have no money on your phone and need to contact another person, it is important to remember some restrictions:
- The service is available only to Beeline users
. It will not be possible to dial a user from another operator using this method. - You can only communicate using someone else’s means if you call from your home region
. This feature is not available while roaming. - With zero on your mobile phone, you can make only 15 conversations per day
using the balance of the interlocutor. After this limit is exhausted, when you try to dial a friend, an SMS message will be automatically sent about the attempt to contact.
Beeline provides its subscriber with several ways to dial another person if the balance is exhausted.
This will help resolve important issues in times of emergency, when you need to contact, but the money has run out.
If this is not possible, you can use it, which will replenish your account in debt. When the required amount is received on your mobile phone, it will be withdrawn as debt repayment.
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users find this page useful.
The absence of a positive balance does not mean that subscribers of VimpelCom PJSC will be cut off from the world of mobile communications. Users can receive incoming calls and SMS, even if they go into minus, so the number will always be available. It’s more difficult when the user needs to make a call or go online himself, but the amount needed for such actions is not on his personal account. There is a way out in this situation too. Beeline services with a zero balance allow customers not only to top up their account, but also to use voice communications and even send text messages.
Beeline with zero balance
The possibilities with a negative balance of Beeline subscribers are within a fairly wide range. However, the first action that should be taken is to top up your personal account. To do this, you can activate . To use the service, you need to link your bank card to your phone number in your “Personal Account.” After this, the service is activated by sending a USSD request *114#. After the operation, the personal account will be replenished automatically when the balance approaches the set threshold. By default, the replenishment threshold is 30 rubles, a one-time credit to the account is 150.
The second option for replenishing your balance when the balance is zero is “Trust Payment”. To manage the service, there are the following commands:
- *141#. Request to replenish your account in an amount set by the provider.
- *141*7#. Receiving information about the available payment amount.
- Toll-free number for general questions.
on your phone. For this purpose the following scheme is provided:
- Sending a request *155*0# to disconnect.
- Receiving a system notification that the option is deactivated.
- *155*1# to reconnect.
If you don’t have money, you can ask friends and family to top up your account. To do this, send a request with the following content: *143* phone number #. The message arrives at the recipient subscriber’s number and he can transfer any amount to the specified contact from his personal mobile account. The service is provided free of charge and there is no subscription fee.
It is worth noting that the option is valid only within the network, the maximum number of requests is 5 per day.
How to ask your interlocutor to call back? To do this, you need to send a request *144* subscriber number #. The service is valid for all Beeline clients in Russia and the CIS, however, it does not apply to the territory of the Republic of Crimea. The number of requests per day is 10, the option does not require additional connection, there is no subscription fee.
Additional features
Provided for all home network subscribers. The option is included as standard in all operator tariff plans and does not require additional activation. “Live Zero” makes it possible to answer incoming calls, receive text messages, use caller ID and call forwarding services even if your personal account balance is negative.
In addition, users have access to the “Talking Letter” service. The essence of the option is that subscribers can record and send voice messages to their family and friends. The service is provided free of charge, without a subscription fee, however, listening to the recording will cost 1.15 rubles per minute.
It is worth clarifying that subscribers with a zero balance can call technical support, use short commands and phone numbers to enable/disable various options and subscriptions, and contact representatives of the city’s emergency services.
Help me out
"Help me out"
— the ability for an MTS subscriber to initiate an incoming call to the number of another MTS subscriber, at his expense.
Service Help MTS
If there are not enough funds in your account or the number is blocked, but you urgently need to call friends or family, then call MTS mobile network subscribers at their expense using.
How to connect/disconnect
By default it is connected on all tariff plans. If you want to disable this service or re-enable it:
• dial on your mobile phone *880*3#.
• send an SMS with the text “3”
to number
8800.
In order to make a call to a subscriber of the MTS mobile communication network in any region of Russia at his expense:
• dial on your mobile phone: 0880 [subscriber number in 10-digit format]
and click the
"Call"
.
• dial the number on your mobile phone 0880
, after the autoinformer prompts, dial the number of the called party in 10-digit format and press the
“Call”
.
For subscribers of the “Many calls” and Maxi blocked lines, the service is available only when using an autoinformer (2nd dialing option).
After this action, the called subscriber will receive an incoming call, answering it, he will be asked to accept the call at his own expense. If the called MTS number is busy or unavailable, then an SMS notification (no more than 10 SMS notifications per day) of similar content will be sent to this number.
The service does not require a connection and is provided free of charge.
How to set up a personal list.
For more convenient use, you can use the “Personal List” option. “Personal list” is the ability to create “black” and “white” lists of received calls. By creating a “White List”, incoming calls from this list can be accepted without confirmation. Incoming calls from the “Black List” will be automatically rejected.
To activate the “Personal List” option, dial *111*785# on your mobile phone.
"White list"
This feature allows you to receive incoming calls from certain numbers without having to confirm each time that you agree to pay for the call.
three ways to add a number to the “white list”:
• dial on your mobile phone *880#
and then select
item 2
.
• dial *880*22*number#
and click the
"Call"
.
• send an SMS with the text “22*number”
to the number
8800
.
three ways to remove a number from the white list:
• dial on your mobile phone *880#
and then select
item 2
.
• dial *880*23*number#
and click the
"Call"
.
• send an SMS with the text “23*number”
to the number
8800
.
Numbers are entered in 10-digit format. The maximum number of numbers in the “white list” is 10. If a number was included in the “black list”, then before moving it to the “white list” it must be removed from the “black list”.
"Black list"
This feature allows you to reject incoming calls from certain numbers without having to confirm each time that you refuse to pay for the call. The subscriber included in the “Black List” will receive the message: “The called subscriber has turned on the barring of receiving calls from . The connection could not be established."
three ways to add a number to the “black list”:
• dial on your mobile phone *880#
and then select
item 2
.
• dial *880*26*number#
and press the
“Call”
• send an SMS with the text “26*number”
to the number
8800
.
three ways to remove a number from the “black list”:
• dial on your mobile phone *880#
and then select
item 2
. • dial *880*27*number#
and press the
“Call”
• send an SMS with the text “27*number”
to number
8800.
Numbers are entered in 10-digit format. The maximum number of numbers in the “black list” is 10. If a number was included in the “white list”, then before moving it to the “black list” it must be removed from the “white list”.
"Terms of Use"
The number of possible calls at someone else's expense is no more than 10 calls per day.
If the called subscriber has incoming call forwarding enabled, the connection will not be established.
When making an outgoing call by and “Anti-Caller ID on request” do not work, the caller’s number will accordingly be displayed on the screen of the called subscriber’s mobile phone.
Not valid in international and national roaming.
Subscribers of the “Cool” and “Cool 2009” tariff plans cannot accept calls at their own expense.
free for the caller.
The cost of a minute of call for the called subscriber depends on the location of the subscribers (in the same or different regions), as well as on the tariff plan of the called subscriber.
Options providing discounts (for example: favorite numbers, discounts for regular customers, etc.) do not apply to outgoing calls. Also, these calls do not participate in programs for spending/accumulating packages of minutes.
First of all, it should be mentioned that BIOS is now (in the last two years) divided into two types - classic (for machines k56c, x502c, x550c, x551m, and so on) and UEFI. more details...
Conditions
Cellular communications provider Beeline provides consumers with a wide range of additional services that will allow them to stay in touch even with a zero, negative personal balance. Using the “Call me” option, the subscriber is able to send a request to the interlocutor with a request to make a call back. As a result, another user will pay for voice communication services according to the tariff plan installed on the smartphone.
has its own conditions of provision:
- The function is standard and available to every Beeline consumer. It comes by default when connecting to any tariff plan.
- You don’t have to activate it, it’s available on all SIM cards.
- You can send a beacon when your personal balance is negative, zero or positive.
- The service is provided throughout the Russian Federation, with the exception of the Republic of Crimea and Sevastopol. Subscribers from neighboring CIS countries will be able to get a free discount.
- After writing a request, at the opposite end of the line the user will receive a notification from Beeline, the subscriber asks “Call me back please.”
- The function is provided free of charge. Each sent beacon is not subject to tariffs, regardless of the direction of cellular communication.
- Works within the Beeline home network, in international roaming conditions.
- The number of applications for feedback is limited. You are allowed to send 10 messages per day. After the quota has been exhausted, the option is temporarily blocked until a new period begins. The limit is replenished automatically at 00.00 hours.
When you are in international roaming, you can send a beggar on Beeline for free, but for an incoming call you will have to pay according to the terms of the tariff plan abroad.
With full trust
"In Full Trust"
— gives your account the opportunity to go negative, i.e. talk on credit automatically.
Service In Full Trust MTS
If your costs for communication services are 500 rubles. per month, then for 6 months you will have access to a limit of 600 rubles. After 6 months, the limit can be increased to 750 rubles.
To connect:
• to activate the service On Full Trust
for an MTS subscriber, dial the USSD command
*111*32#
and press
“Call”
.
• and also, activate the service On Full Trust
can be done via the Internet, to do this, use the
Internet Assistant
(section “Payment”, subsection “Connect/disconnect Call”
.
• also, fix the credit limit for the service On Full Trust
can be done via the Internet; to do this, use the
Internet Assistant
(section “Payment”, subsection “Limit”).
To receive information about the debt, payment terms and the amount of the provided limit, dial the command *132#
. In response to this command, you will receive an SMS indicating the Credit Limit, the Amount of Debt and the Due Date.
When connected, the tariff can be changed.
available on all tariffs, except for the “Cool”, “Guest”, “MTS iPad” tariffs, the “MTS Connect” tariff group and corporate tariff plans.
Beeline “Call me” - how to send a request in 2 clicks!
Beeline “Call me back”: how to send a request in several different ways, how much the service costs and how to activate it - we tried to cover all these questions in our review. This option can be useful to every subscriber, so it is simply necessary to know all the details.
Conditions
Beeline is an opportunity to contact another contact even with a zero or negative balance. It allows you to inform a subscriber of any Russian operator that you cannot make a call yourself, but are really looking forward to a return call.
A request to make a call from another subscriber can be sent not only to Beeline numbers. You can send requests to all operators registered in the Russian Federation, as well as to other states. List of countries available for sending a request:
- Armenia;
- Georgia;
- Tajikistan;
- Kazakhstan;
- Ukraine;
- Uzbekistan;
- Kyrgyzstan.
Price
Let's talk about the price of this option. Any subscriber of the operator can call back. But be careful, it has become paid. The cost of the request is 3 rubles. The price is presented for residents of Moscow and the Moscow region. If you are a resident of another region, then it is better for you to check the price on the official website, what if it turns out to be higher? If anything, write your comments below, we will try to clarify the situation.
For reference: the service was previously completely free provided you were on your home network.
Connection and control
If you are wondering how to ask to call back on Beeline, you will need to remember just one short code.
The number to connect to the service is *144*subscriber number#. That is, enter this combination on your phone and press the call button. Ready.
The Beeline “Call me back, please” combination allows you to send requests to other users if necessary.
Next, the user receives an SMS message with the text: “This subscriber asks you to call him back.” After sending, you receive a notification that the message has been delivered.
Commands for managing the service.
- Beeline command “Call me back”, which can be sent to other subscribers - *144*+7XXXXXXXXXX# (number of the called subscriber);
- To enable receiving messages asking to call back, dial *144*1#.
- If you want to prevent such notifications from being sent to you, simply enter the code *144*0#.
A way to help you find out who dialed your number while you were out of the access zone is, you can find out the cost and connection conditions in this article. We figured out how to dial different combinations to control the connected option, let's move on to the terms of service. We advise you to watch the video - “How to send a request to call back in Beeline” if something is still unclear to you:
How to send a beggar to Beeline
The service is provided to all Beeline consumers; to use it, just remember a few simple USSD encodings:
Parameter name | How to send “Waiting for a call” from Beeline |
Send a request to call back if there is no money on MTS, Tele2, Megafon, within the network | *144*number of the interlocutor# |
Remove a beacon from Beeline while roaming | *144*+79122220011# |
If the consumer is abroad, the recipient’s telephone contact must be indicated in the international standard, otherwise “Call Me” will not reach the addressee.
How to prevent sending a request to call back to your phone
If you are tired of responding to requests from other users and do not want to receive beacons from them, then activate the service blocking. You must enter the coded command using the built-in keyboard *144*0#, be sure to click the outgoing call key. As confirmation, you will receive a notification from Beeline confirming the ban on receiving beacons.
Subsequently, the owner of the SIM card has the opportunity to cancel the ban on SMS with a request to call back, to do this, dial *144*1#.
Additionally
Once again, it is worth noting the parameter for receiving requests:
— you can refuse SMS with requests from friends of freeloaders with the command *144*0#
It is important to understand that only operator subscribers can do this
Turn it back on - *144*1#.
This is due to the fact that incoming calls while roaming will be charged.
In this article, we examined in detail how to send a request to Beeline to call back and we hope that this information was useful to you. With our instructions you can easily connect and use the option. From our experience, we realized that this is a great opportunity to urgently contact the right subscriber and not worry about the need to urgently top up your account.
How to effectively call the MTS operator? Adviсe
If you urgently need to call MTS and find out the necessary information, we offer you 5 main ways to guarantee an answer from MTS support as soon as possible. Let's figure out how to call MTS for free:
- Method 1. Telephone 0890 often gives quite a long waiting time, so call the all-Russian federal one. This number is toll-free for mobile and landline phones - 8 800 250 0890, a connection with the operator will be established in a few minutes.
- Method 2. If you are a representative of a legal entity, then it is better to call the support service for key clients: call free of charge at 0990, 8 800 250 0990.
- Method 3. If necessary, contact the unified support service of the MTS group of companies, including MTS Bank: 8 800 250 0 890 throughout the Russian Federation.
- Method 4. Contact support on weekends and at night; during the day, choose another option to receive answers.
- Method 5. The subscriber can chat with the operator through the MTS website without logging into his personal account; traffic to the official website is free.
There is no charge for any of the listed options for accessing technical support.
How to contact the MTS operator
Some issues are difficult to resolve without the help of the MTS help desk, but it is not always possible to get through on the first try, so the MTS company has provided several options for contacting the MTS Russian operator:
- Call the support number. After listening to the autoinformer and pressing the necessary keys, you will be connected to an MTS help desk employee. You need to dial 0890 from your mobile phone and wait for the voice menu, then successively press 1 and 0 or 2 and 0 to wait for the operator’s response.
- You can call the MTS hotline from a landline or mobile phone. A call to the federal support number 8-800-25-00-890 is free. Dial the phone number, wait for the voice message, press the number 1, then 0. The connection occurs quite quickly.
- How to call an MTS operator in roaming mode? In international roaming, you can contact the support service free of charge from your mobile phone by dialing +7-495-76-601-66. In national roaming, you can contact the MTS operator by telephone by dialing 0890, or 8-800-25-008-90 using the dialing sequences described above.
- By going to the MTS website, contact a consultant using the FOS (feedback form). Determine the topic, write a message and provide contact information. You will receive a response message. On the Internet, many problems can be solved independently, through your Personal Account; you don’t need to look for the MTS operator number to talk to a specialist.
- Contact the employees of the nearest MTS office directly, having your ID card with you.
to the MTS operator by phone, by dialing the support number or choosing another method of communication - it’s up to you.
What is "Informer"
An important advantage of the service is that you can inform any numbers in Russia. You can send an alert not only to Tele2, but also to Beeline, MTS and other networks
The caller is free to choose and can send notifications to all subscribers, regardless of the provider with whom they have a contract. Another advantage of the option is its relevance for both voice calls and SMS. Someone else's number pays for both functions. If you dial a number when there are insufficient funds to complete the operation, Informer sends your opponent an SMS indicating that you tried to connect. At the same time, he tells you in a voice that the balance has been exhausted.
The option allows you to send up to 100 notifications per day. If you want to know what you need to do to connect, the answer will please you: nothing. You received the service when you inserted the SIM card into your phone. Together with the activation of the card, the “Informer” is launched. You can use it immediately. There are no tariffs for using the function. It is absolutely free and starts automatically when help is needed for a subscriber who has forgotten to replenish the balance of his mobile phone in a timely manner. The option is active both in the home region and when traveling around the Russian Federation. True, in domestic roaming it is impossible to communicate at the expense of the interlocutor, since incoming calls, like outgoing ones, are paid.
How to contact from another network?
Now let's look at the situation when you are not an MTS subscriber, but you really need to call the MTS operator. This happens, for example, when one of the family members wants to restore a phone number whose SIM card was lost along with the phone.
There can be many situations, but the essence is the same - you are not an MTS subscriber, but you need to call the support service of this operator as soon as possible (preferably without spending money).
The way out of the situation is very simple - dial 8-800-250-0890 from your mobile phone and press the call button. For subscribers of other networks, by default, redirection to a queue to a “live” operator is provided, but the algorithm of the service is regularly updated, so you may encounter, for example, a command menu.
As a rule, there is nothing complicated: you just need to select the command called “Technical Support”, after which you will be redirected to the operator.
Please note that calls to 8-800-250-0890 are possible for subscribers of all existing networks, but only in Russia - a different number is provided for communication with the MTS operator outside the Russian Federation. MTS does not charge a fee for calling the specified number; withdrawals are possible only at the initiative of your network operator, but most large companies do not do this.