Yota tariffs in the city of Yekaterinburg, Sverdlovsk region are quite interesting and allow the mobile operator to directly compete with the recognized leaders of this market. 2021 was the year of a sharp increase in tariffs and accustoming the subscriber base to the fact that unlimited Internet is only a pleasant option. However, it is worth recalling that without unlimited access to the Internet, Yota simply does not have the legal right to exist. Interesting options without traffic restrictions have found support from the majority of subscribers. The list of tariffs can be easily seen and adjusted in your Personal Account using a selection of mobile applications for all operating systems and devices. Yota tariffs in the city of Yekaterinburg remain one of the most interesting, but what are their advantages, read below:
Hotline number
Most often, customers prefer to call the 24-hour support service.
Today you can call the following contact information:
- If you are a regular customer: 8 (800) 550-00-07;
- If you are a corporate client: 8 (800) 550-10-10;
- Memorized number for calls from a smartphone: 0999.
It is worth noting that the last option is not only for calls. You can send a free message to this number with any content. The support service will process the text and send a response message. The only condition is to send SMS from Iota’s SIM card.
If you are going to call the hotline, then you should immediately prepare the information that the operator may need to resolve the situation. Namely:
- Your phone number;
- Personal account specified in the agreement;
- Passport data for which the SIM card was registered.
Yota tariff for laptop and computer (PC, PC) - Ekaterinburg
The most important advantage of connecting to the mobile Internet is that the subscriber himself, at any convenient time, regulates the price and speed of data transfer.
This tariff is only available for connecting to a computer or router. By moving the slider, you can easily notice that the speed changes as the slider moves from left to right. The following conditions also vary by time:
Select prices and speed for the modem
Annual tariff (not available)
At the moment, this option to select a special annual price for Yota tariffs is not available. When it is activated, we will inform you immediately.
5400 rub. at a speed of 5 Mbit/s for Unlimited traffic
6900 rub. at a speed of 10 Mbit/s for Unlimited traffic
9000 rub. at speed Max. Mbps for Unlimited traffic
Tariff for 30 days
Here the visitor expects a pleasant bonus in the form of free speed up to 64 Kbps
And you will have to pay from 320 Kbps, 416 Kbps, 640 Kbps, 768 Kbps, 896 Kbps, 1 Mbps, 1.8 Mbps, 2.5 Mbps, 3.3 Mbps, 5 Mbps, 10 Mbps and Maximum speed
Tariff for 2 and 24 hours
Designed for clients who need urgent unlimited access without any restrictions.
2 hours - 50 rub. at maximum speed for Unlimited traffic
24 hours - 150 rub. at maximum speed for Unlimited traffic
Yota contact center address
You can always come to the nearest customer service center and personally contact a consultant. He will help resolve any issue or problem related to the services of the operator in question.
The Yota website has an interactive map of all company offices: https://www.yota.ru/map .
Here you can set the following filter parameters:
- Search by city, region, nearest metro station;
- Choice of services provided in the office;
- View the coverage map of Yota cell towers.
The address of the company's head office in Russia: Moscow, Oruzheyny lane, building 41, office 48. Index: 127006.
Why can't I send SMS from Yota? List of the most common reasons
Yota users rarely experience problems when sending SMS messages. The operator tries to provide users with stable and convenient services. Malfunctions in the operation of a mobile phone can be caused by many reasons - from lack of contacts to an incorrectly configured device. Most often, users encounter the following problems when sending:
- There are not enough funds on the balance.
- Lack of free memory on the phone.
- The mobile device or SIM card is not working.
- Operator malfunctions.
- Operating system crash.
- Changing SMS center settings.
Feedback form on the official website
A more convenient way to send a direct request is to use the feedback form on the Iota website. It is located at the following address: https://www.yota.ru/feedback .
Here you need to indicate:
- Subject of appeal: Tariffs and payments;
- Coating;
- Equipment and devices from Iota;
- Appeals from legal entities;
- Appeals from media representatives;
- Become a partner of the company;
- Other;
Invalid dialing format
Sometimes messages are not sent because the recipient's number is dialed incorrectly - you must use the international format, which is the country prefix and ten additional digits.
Just a note! Dial the number from 8 or +7. Check how the contact is recorded in the phone book and correct it if necessary.
There are cases when an iPhone user tries to send an SMS, but mistakenly uses an email address instead of the recipient's phone number: the iMessage function is compatible only with the email of owners of Apple devices registered in iCloud and fails during communication with gadgets running other operating systems .
Travel around the country and stay connected
The determining characteristic when choosing any type of communication has long been the coverage area. On the official website of the Yota company, you can not only see the availability of coverage in any part of the country, but also set search parameters (voice telephony, 2G, 3G, 4 G).
If we talk about quantities, then voice telephony and 2G Internet are represented in almost the entire populated part of the Russian Federation. 3G and 4G coverage is not inferior in coverage to other providers.
Such high indicators were achieved by using the towers of the Megafon operator, whose company currently has 100% of Yota shares, as base stations.
It is worth remembering that the capacity of one base station is up to 432 calls simultaneously. If it is impossible to make an outgoing call and there is a full network quality indicator on the phone, the problem may lie precisely in the congestion of communication channels. Such failures in mobile telephony are observed most often during the holidays.
Writing a complaint
Documents that contain demands to the second party, or the causer of harm, are called a claim. The initial and significant point for resolving conflict situations is to contact the cellular operator by writing a complaint addressed to them. The filing of complaints and claims is regulated by Art. 55 of the Federal Law of July 7, 2003 N 126-FZ (as amended on June 6, 2019) “On Communications” (as amended and supplemented, entered into force on November 1, 2019).
A claim is a written demand that is addressed to the debtor in order to eliminate violations of the fulfillment of an obligation. The claim is a pre-trial document (part 5 of article 4 of the Arbitration Procedure Code of the Russian Federation, clause 3 of article 132 of the Code of Civil Procedure of the Russian Federation, part 3 of article 4 of the CAS RF).
- The claim must indicate the name of the organization providing cellular communication services, as well as full name. the head of the offending organization.
- It is necessary to indicate the details of the subscriber who is filing the claim. If the subscriber is an individual, then – full name, if legal – the name of the organization.
- Indicate the phone number referred to in the complaint, and describe in detail the essence of your complaint to the operator.
- At the end, indicate the date the claim was filed and the name of the locality where you live, as well as a list of documents attached to the claim and a signature with a transcript.
Recommendations from mobile operators
Mobile operators consider the above services dangerous and do not recommend using them. As an alternative, Iota representatives suggest using the official mobile application.
In this program, the user can activate a package of unlimited messages for 50 rubles per month. Thus, he will be able to send SMS to Yota numbers for free and at any time and not worry about his data.
In addition, you can use popular instant messengers such as WhatsApp, Telegram, Viber and others. Such applications boast a list of advantages:
- Free download and installation.
- Simple and intuitive interface.
- Instant message sending. Ability to chat.
- Stable and optimized operation on most modern smartphones.
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Advantages
There are many cellular operators in the region. But some of the best programs are offered by Yota. The company has already established itself and provides attractive plans to customers.
Why Yota?
- Big choice.
- You can collect your own tariff.
- Basic services are offered, nothing superfluous.
- You don't have to overpay for additional packages.
- Over time, the company tries to improve conditions.
- It has some of the cheapest plans.
- You can quickly adapt the program to your needs.
- You can reduce costs to a minimum.
- Good communication quality is ensured.
- The company has a wide coverage area.
Iota is based on Megafon networks. Due to this, it is possible to ensure reliable reception. Megafon has a huge network and many cell towers for signal transmission.
How to set up SMS yota
To use the USSD command, dial the specified code and press the “Call” button.
*100# - balance
*101# — remaining minutes, gigabytes and tariff validity
*106# — connecting and changing the service package
*105# — connecting and changing the service package for unlimited tariffs (for smartphone clients who connected before 01/25/2017; for tablet clients who connected before 07/29/2018)
*107# — switch to a flexible tariff line and choose new conditions (for smartphone clients who connected from 03/29/18 to 02/13/20)
Restrictions on use
In order to improve the quality of services provided, restrictions are provided for tariff plans:
- Only the intended use of the SIM card is allowed.
- When connecting a SIM card to another device (not intended for use with this tariff), previously connected tariff offers are not suspended in full. This way, data transfer rates will not exceed 64 Kbps, and package megabytes will be debited from the previously ordered package.
- If the SIM card for a tablet device is used as a portable Wi-Fi access point, the speed is limited to 128 Kbps.
- In Crimea, the tariff for mobile Internet is 9 rubles. for every 100 KB.
When choosing ease of connection, comfort of service and flexibility of personal offers in one provider, you need to choose Yota. High-quality coverage and maximum availability of services are a strong argument in favor of subscribers of this operator.
