Algorithm of actions to disable the channel “Mood 2”

In addition to basic services, tariff plans and offers, Beeline provides its users with special subscriptions that are informational and entertaining in nature. A striking example is the “Mood 2” service; it gives the subscriber access to a voluminous catalog of videos. Unfortunately, the option can connect to the SIM card without the owner’s knowledge, so you need to know how to disable the “Mood 2” channel.

What is "Mood 2"?

“Mood 2” is a paid service that allows you to access TV broadcasts and videos of an entertaining and educational nature.
The list of available content is updated once a week. Users are notified about product updates the next day - from 10-00 to 12-00. The cost of the service is 20.00 rubles. per day. Connection - 0 rub.

Of course, someone may find such a service useful, so before turning it off, you should at least look through the list of available content.

What's on Beeline

The service provides access to entertainment or information content, viewing videos and live online broadcasts on a dedicated service. The site is updated with content every week. The next day after this, the connected user receives a notification in the form of SMS, which provides a description of updates, new videos and other content.

There is a fixed subscription fee for using the service, which is 20 rubles. It is written off every day at the set time. The consumer may not even know that funds are currently disappearing from his balance sheet. When connecting, you receive a notification that the phone number has .

In order not to pick up useless paid content, it is advisable to remain safe while surfing the network, namely, do not open pop-up windows, do not go to unfamiliar sites, and do not download files from suspicious resources. If you receive an SMS from an unknown short number with a link or request to call back urgently, do not perform these actions and delete the notification. Often the culprits are the subscribers themselves; they launch the service on their own, and then forget about it until they have to pay the bills. You should not purchase SIM cards from street vendors; you cannot predict what options are connected to such a SIM card. We recommend purchasing products only from licensed Beeline stores or their partners.

How is the service activated?

Of course, in many cases, users themselves subscribe to the channel, for example, out of curiosity or ignorance. In this case, the subscription fee is charged regardless of intentions.

To activate the option, just accidentally click on a link on a website or send an SMS to a short number.

In addition, based on subscriber reviews, the operator often activates the service without permission, for example, in conjunction with other paid services ordered by the client.

It is worth noting that in most cases, users are notified about the connection, so do not ignore messages from the operator.

How to connect to the service?

The subscription fee for video content costs 20 rubles . Money is withdrawn from the SIM card automatically every day. Considering that you can find almost any video of interest on the Internet, not all Beeline clients need such a function. The question arises, how does it end up among the active subscriptions?

Service activation options:

1. The client accidentally or intentionally followed a link on the operator’s website or other portals. However, it is not always clear where this link leads.
2. Voluntary connection via SMS or on the Beeline service. This can also happen by accident or on purpose to receive video.
3. The operator can connect it along with other options that the client orders.

Company employees are convinced that the first reason is the most common. But judging by the responses, the function is activated without notifying the user. To avoid wasting money on unnecessary services, you can refuse them. Now we'll find out how.

How to disable the option?

Are you satisfied with the quality of Beeline services provided?

There are several ways:

1. Call the number 068422255. This is the method indicated on the operator’s official website.
2. Send an SMS with the word “STOP” to the number from which the connection message came. Most often - at 6230.
3. Disable “Mood 2” on the Beeline website. To do this, you need to use your Personal Account.
4. Leave a request in the official group on the VKontakte social network. Link to the group - https://vk.com/beeline.
5. Contact the operator's representative by phone. Short support number - At the same time, ask about other active paid services.

other methods

If you are unable to disable the service yourself, contact a professional:

1. Call Beeline technical support. Dial the simple number 0611. Listen to messages from the automatic informant and wait for the operator to respond. Ask him to turn off Mood 2.
2. Go to any Beeline service branch nearby. Contact the available manager and tell us about your desire.

Let us remind you that Beeline representatives will ask you to provide a passport to confirm your identity and ownership of the SIM card.

How to disable the option in your Personal Account?

This method is one of the simplest and fastest: there is no need to remember service numbers and waste time talking with consultants.

It only takes a couple of minutes to unsubscribe from a channel using the site. First, you need to log into your Personal Account (the button is located in the upper right corner). Then you need to find the “Connected Services” item in the menu on the left. "Mood 2" is located in the "Services" section. To deactivate an unnecessary option, just move the corresponding button to the “Off” position.

To make sure that you did everything correctly, simply refresh the page - the subscription name should disappear from the list.

By the way, it would be a good idea to check the availability of other paid services. Perhaps you will decide to save on some other options.

As you can see, in most cases, unnecessary expenses for additional ones are easy to avoid: just carefully monitor your account status, read all messages from the operator, do not click on suspicious links and do not send SMS to service numbers out of curiosity.

How to disable “Mood 2” through your personal account - from a mobile phone.

If you want to get rid of your Mood 2 subscription and you have a smartphone in your hands, then these instructions are for you. Log in to your Beeline personal account using these instructions, follow the link Connected services .

Just below, find the Services , click on it to see all the connected subscriptions on your number. After clicking, I saw the connected subscription Mood 2, to disable it you need to pull the switch to the off position. The subscription will be disabled, and a notification of successful deactivation will be sent via SMS.

How to avoid connecting to paid services in the future

Subscription to paid content is most often carried out using short messages with an offer to receive any materials. Replying to such a message may indicate your consent to subscribe. Therefore, it is best not to respond to SMS from unknown numbers.

The second way to subscribe is to agree to connect paid channels on the Internet. Subscription occurs after clicking on a banner on a site and confirming that you want to view the content presented. Installing an antivirus on your phone or tablet and your attentiveness will help you avoid debiting money from your account.

The surest way to get rid of unwanted subscriptions is to contact your telecom operator. Through the call center or at the Beeline office, you can block paid content services on your number. To do this, you will need the passport on which your SIM card is issued.

Ways to disable Beeline paid services

Disabling useless services can be done using several algorithms. At the same time, it is not possible to deactivate the entire list of services that may charge the subscriber an ongoing fee at one time. This is due to the fact that each service is configured to interact with a separate team. On the other hand, this is not required

Here it is important to get rid of only the connected options. To do this, you need to send a USSD request * 110 * 09 # or dial the service number 0674

The response SMS message will indicate all activated services. It is possible that some of them are subjectively useful and do not require disabling. Otherwise, you can use the following deactivation methods.

Self-service service

It can definitely be called the most comfortable option for disabling paid services. The functionality of the client environment allows you to view the entire list of enabled paid options and subscriptions in the “Services” section and disable each of them in one click. In addition, the online self-service service provides the ability to control your balance and receive a detailed report on monthly expenses. Here you can also top up your account in a convenient way, change the tariff, transfer money to another number, view promotions and offers from the operator, etc.

The “My Beeline” mobile application has the same capabilities, which is specially adapted for compact devices with a small screen. You can install the program either from the operator’s resource or from the AppStore or Google Play Market, depending on the type of software on the mobile device.

Call center

Paid services can also be disabled through the Beeline subscriber support center

It is important to dial the operator correctly, paying attention to the connection conditions:

• from a mobile phone – 611;
• from a landline number – 8 800 700 0611;
• from a mobile phone in roaming – +7 495 977 88 88.

The provider’s specialist will tell you which services are activated, give advice on their purpose and deactivate them if the subscriber so desires.

It is important to remember that fundamental changes to the number settings through the contact center require confirmation of ownership of the SIM card, so the user must be ready to voice his passport data.

The obvious inconvenience of this option for disabling services is the difficulty of dialing the operator and the long wait for a connection. Depending on the congestion of the communication channel, you can begin to resolve the issue in 1-2 minutes, or you can waste 25-30 minutes of your time waiting for an answer.

Read: 120000 Vietnamese dong VND to rubles RUB

Visit to Beeline office

This method is universal and allows you to solve any problem of optimizing room settings. At the same time, there are objective inconveniences associated with the need to be physically present in a cellular communication salon and go through the subscriber identification procedure using a passport.

An employee of the provider will quickly, efficiently and free of charge help you understand the connected paid services and deactivate those that are useless to the user. The most convenient way to find out the addresses of the operator’s branded salons is on the Beeline website.

Call the service control center

To use the autoinformer, you need to call 0674. Next, based on the voice menu prompts, you should select the option to send an SMS, which will indicate all connected paid services and their deactivation codes.

How does the connection happen?

Given that most active users would prefer to avoid using an expensive and ineffective option, it is reasonable to question how it appears in the list of active subscriptions. Usually the Beeline Mood 2 service appears:

1. upon voluntary activation of the channel via telephone or official website;
2. if you accidentally click on a link on one of the sites;
3. simultaneously with connecting useful applications.

The second option is more common, since, as mentioned above, a small number of clients are ready to enable the option voluntarily. In extreme cases, it is precisely the named reason that company employees give when they are presented with claims demanding the return of spent funds. It is impossible to verify how much this corresponds to reality.

Reconnecting the service

To activate the “Astrological Portal” use the following methods:

1. USSD command. To do this, dial *456#. A message is sent to your phone notifying you that the option has been activated, along with the conditions and period of use.
2. "Personal Area". New users must register. After this, go to the “Tariffs and Services” section. Find the name of the desired function and move the slider to the right.
3. Mobile app. After installation, the programs are authorized using a phone number and a one-time password, which is obtained by sending the combination specified on the website.
4. Call to 0611. To connect the option, wait for a connection with the operator, confirm personal data, voice the request. The function will be enabled in the next few minutes.
5. Personal appeal. If it is impossible to use other activation methods, visit the Beeline office and present your passport. The employee performs all actions independently.

Connection to the Astrological portal service.

Disabling the “Mood 2” subscription through your personal account - from your computer

We will need a home computer, laptop, or tablet. We go to your Beeline personal account using these instructions. After successful login, pay attention to the left menu, in which you need to select “Connected services” - “Services”.

In services you will see all active subscriptions connected to your number. In my case, I see the subscription Mood 2. To disable it, you need to turn the switch to the off position.

After deactivating the subscription, you should receive an SMS confirmation that the subscription is disabled.

Brief description of the service

Astrological portal service on Beeline.
The service offers users the following types of information:

• horoscope for each zodiac sign;
• daily fortune telling;
• numerological forecasts;
• compatibility of zodiac signs in friendship and love;
• dream interpretation;
• personality tests.

All types of information will be useful to users who are interested in astrology.

When the option is activated, the subscriber is sent a daily horoscope for his zodiac sign. You can also decipher your dream and take a compatibility test.

When planning any events, the service helps you choose the most successful date.