Various types of subscriptions with a mobile operator are often paid. Moreover, many of them are set by default when registering for a new SIM card.
The subscriber ends up losing money from his balance, unaware of the presence of paid subscriptions. Another situation is that you regularly receive informational SMS messages that interfere with your work on your smartphone. Tele2 users often receive information messages from number 605. What is this service, how much does it cost and do I need to unsubscribe from it?
Paid services on Tele2
The services of the Tele2 operator appeared in Russia relatively recently, but during this time the company has created significant competition in the communications market. The reason for this is the low cost, as well as an honest attitude towards its customers, which is constantly positioned through advertising.
Tele 2 is constantly developing, Internet modems have recently gone on sale, but there is no tariff that provides unlimited Internet use.
While on the network itself, you can click on malicious links and connect to various paid subscriptions. After some time, the subscriber notices that funds are being debited from his account, and unknown notifications are received on the phone (horoscopes, aphorisms, weather information, popular psychology, interesting facts, “111”, “Eyewitness”).
Inexperienced users go to the office to clarify the circumstances. Of course, sometimes you may come across an unscrupulous cellular employee who, without anyone’s knowledge, will connect services to a number when selling it, or simply fail to notify you of some of the nuances of the proposed tariff, but this happens extremely rarely. There are also cases in which the subscriber independently connects the services he needs, but over time this need disappears. For this reason, you should check in advance and, if necessary, delete or disable all unnecessary subscriptions.
Megaphone
If you are faced with the task of disabling “Chameleon” on Megafon, then we are talking about the “Kaleidoscope” option. This is the name of the thematic channel service of this operator.
The service is managed in the following ways:
- *808*0# — refuse to receive service news;
- *808*1*0# — deactivate the “Entertainment” channel;
- *808*11*0# — completely disable the channel.
You can also disable it in your profile on the MegafonPRO SIM portal:
Kaleidoscope → Settings → Broadcasting → Turn off
View your existing subscriptions
Having figured out who is to blame for connecting malicious services, it is worth checking.
It is also important when visiting any site to monitor its authenticity and not click on pop-up banners. The best solution would be to install a program on your computer that can block any advertising. You can disable Tele2 subscriptions from your phone completely free of charge , and you need to do this as quickly as possible, since a daily fee may be charged for using paid content: from a few kopecks to a significant amount.
You can perform a similar check on a Tele2 number in the following ways:
- Enter the command *144*6#, after which you will receive a notification with a list of active services. In the received message you can notice two lists. One will contain paid subscriptions, and the other will contain free ones.
- Go to the website tele2.ru, enter your login information and follow the “Mobile subscriptions” link.
- Install the special application “My Tele2”. After launching it, you need to go through authorization and go to the “Connected Services” subsection, where all the necessary information is located.
If it is not possible to use these methods, then you can always contact a hotline employee or directly to the operator’s office itself.
Disabling the service through support
Are you used to calling an operator and waiting for an hour? There is an easier way. Now you can just write to him. There are 3 of them:
- In your personal account on the website and in the “My Tele2” application, which we wrote about at the beginning of the article.
- In online chat on the website;
- In WhatsApp and Viber messengers. Telegram is not available yet.
Is it easier for you to call? Phone number 611. When calling from the Tele2 network it is free.
Another option is to come to the nearest Tele 2 communication salon and ask to turn off your paid services.
At the end of the article there is a bonus as promised.
Disconnection methods
When the subscriber is convinced that he has several unnecessary subscriptions that charge him money for use, he needs to move on to action. The service of the cellular operator Tele2 provides the company's customers with several options for canceling paid mobile subscriptions :
- The *189# command allows you to find out the presence of active subscriptions and also provides information on how to disable them. If the subscription ID is known, then, if necessary, you can unsubscribe from it by sending a special command *605*0*XX#, typed in the dialing line. Instead of XX you need to enter an identifier. You can view all id codes for paid subscriptions on the website tele2.ru.
- Tele2 personal account - an Internet service that allows you to manage your number using a computer or phone. To do this, you need to go to the official Tele2 website, making sure that it is genuine (green lock in the upper left corner). Next, click on the registration item and fill out the data. If the information is entered correctly, the subscriber will have access to his personal account. You can find out about subscriptions to Tele2 and disable them in the “Manage Subscriptions” tab, in the “Tariffs and Services” section. You can review previous transactions for which you were charged and switch to a different tariff plan.
- In the call center (611 - from a Tele2 SIM card, 8 (495)97−97−611 - for other operators or city numbers) you can find out not only the necessary information about the tariff plan and balance, but also unsubscribe from Tele2 subscriptions. The answering machine allows you to find out information about your balance or tariff by pressing a certain key on the phone. To remove subscriptions to Tele2, you will have to hold down the connect button with the operator. He will need to provide information to confirm his identity, after which he will report all existing subscriptions, and if necessary, he can easily disconnect the subscriber from them.
How to disable Chameleon
"Chameleon" is a service of the mobile operator "Beeline". By activating it on the phone, the user receives various newsletters on the phone display. Short information messages from Chameleon linger on the screen for about 1-3 minutes. They are dedicated to a variety of topics: business, quizzes, sports, culture, music, games, etc.
From this article you will learn how to disable Chameleon on Beeline, as well as how to deactivate its analogues in other cellular networks (MTS, Megafon, on TELE2).
Getting rid of SMS spam
In addition to subscriptions that charge a fee, there are free ones that clog up your phone mail. In other words, it's just spam , which can greatly annoy subscribers. It can be quite difficult to refuse or completely get rid of this type of mailing. Fortunately, Tele2 developers have developed a special service “Antispam-SMS”.
The operator’s service promptly blocks unwanted messages that arrive on the phone in the form of advertising mailings. Thanks to this innovation, you can get rid of SMS message memory clog.
To activate this service and prevent attackers from sending malicious messages, you need to do the following:
- determine the scammer's number;
- send a message to number 345, entering the expected number in the bottom line in the format +79xxxxxxxxx.
Almost every subscriber will be able to cancel or disconnect from any type of service. To do this, in most cases, you don’t even have to turn to an operator or office staff for help. And timely checking of connected services (at least several times a month) will protect you from unexpected costs, which can sometimes reach large sums.
Beeline
By default, in SIM cards, the “Chameleon” option is already activated on the phone. The service sends messages to subscribers free of charge every day from morning to late evening (8.00-22.00).
To disable, send the USD command from your mobile phone - *110*20#.
To reconnect the mailing list, send a request -*110*21#.
If you decide to disable Chameleon on MTS, keep in mind that in this company this service is called differently - “MTS News”. And if you don’t want to see the news on the display, you need to turn it off.
What is Tele2 Menu.
Now almost all operations necessary for the user can be performed through the subscriber’s Personal Account. However, this was not always the case. Stable mobile Internet was not always available on smartphones. Therefore, earlier operators came up with other ways to interact with customers, which now look like atavisms for a long time. However, operators are in no hurry to abandon them for a number of reasons. One of these atavisms is Tele2 Menu.
This is a type of sim menu, which was implemented by Tele2. The SIM menu is provided in the SIM card of any operator, and each of them has its own name.
Externally, the Tele2 Menu looks like any other menu on your phone. But to go to each item, the SIM card connects to the operator, so slight delays are possible. They don’t take money for the fact of choosing functions. However, if you are not careful enough and confirm the connection of a particular service or subscription, you can spend a tidy sum. Therefore, you should use this function carefully.
Tele2 Menu may well be useful to the user. Here are just some of its capabilities:
- display of balance, your phone number, tariff information;
- tariff change;
- connection of additional services;
- communication with the help desk operator.
Thus, in some moments Tele2 Menu can greatly help its users. However, there is also an entertainment section - this is where the problem lies. Most of these “entertainments” are SMS subscriptions with daily payment. Their cost can vary from three rubles per day (for example, Horoscope or Jokes) to 10-20 rubles per day if you connect 18+ content.
How to disable paid subscriptions in Tele2 without contacting the operator
Among other things, SMS dating 684, which is well known to many users of this telecom operator, is included in a separate paragraph. This is a very useful service, but only if you connect it intentionally. Otherwise, you will simply receive profiles of people you don’t need at all, and this is very unpleasant.
How to disable dating 684 on Tele2 and delete your profile
Due to the slow operation of the Tele2 SIM menu, you can always accidentally select the wrong item that you wanted to select initially. Therefore, we recommend that you avoid using this feature if possible unless you are very knowledgeable in this matter.
Where is Tele2 Menu located?
There is a place for the SIM menu in any phone. In some cases - for example, in old push-button phones - the Tele2 Menu may be located directly on the main page along with other menu items. Sometimes this icon may also be located in the options or settings section.
On Android Tele2, the Menu is located in the “Tools” or “Programs” section. In case of an incorrectly connected service, you can always go there and disable it.
How to remove Tele2-Menu.
This menu item is built into the SIM card at the software level, and it is impossible to remove it from there. We only recommend moving the SIM menu icon away so as not to accidentally click on it. In some cases, you can try to reflash your phone or SIM card in order to completely remove this item, but this can lead to unpredictable consequences.
However, the Tele2 Menu itself does not do any harm if you do not go into it. Another thing is Tele2 Theme, which implements pop-up messages on the screen of your phone.
