Fox motive - how to log in and use your personal account

Login to your personal account

Motive is a group of companies providing cellular and Internet communications in 4 regions: Kurgan, Sverdlovsk regions, Yamalo-Nenets Autonomous Okrug and Khanty-Mansi Autonomous Okrug. One of the five leading mobile operators in the regions. Motive was founded in 1996. In addition to the Internet and telephony, the telecommunications group provides long-distance and international communications.

The operator offers its subscribers 4G cellular communications with high signal quality and reliability. The abbreviation LISA stands for “Subscriber Personal Internet Service”.

Functionality of the client's account Motive

The Lisa user account offers a wide range of functions:

• prompt switching of the user's tariff;
• checking the status of your personal account;
• refill;
• participation in the bonus system;
• monitoring new promotions and operator news;
• free requests for details of the connections being made.

In addition, there is a separate account for setting up the “Instead of beeps” service, which allows the following operations:

• assigning different melodies to different subscribers;
• record your favorite track;
• transferring tracks to friends.

The video below shows a news report about the innovations being introduced by Motive:

Registration in your personal account Lisa Motiv

Registration in the Motive account is quite simple and occurs according to the following algorithm:

1. Go to the login page for your personal account. Apply for a password using your mobile phone: send an SMS to 1070.
   

   Note! The message text can be anything .

2. Enter the password received in the response message in the input line.

Registration in your personal account

You can change your personal password to a more convenient one after logging into your personal account in the “Change Password” section.

Registration of a new password for accessing your personal account using a personal account number or network login is available only in the Subscriber Department.

Attention! In case of inactivity, the session will be terminated after 15 minutes of inactivity.

How to check your balance

You can obtain information about your account status in one of the following free ways:

1. Dial *102# on the keypad. After a couple of seconds, the request will display a text message indicating the exact balance.
2. Send an SMS message with the word BAL to number 1021. Information about the balance will come in a response message.
3. Dial ##918 on your smartphone's keypad. The balance report will be sent via SMS.

You can also check your balance using the SIM card menu panel.

• To do this, you need to go to the Menu, select ECC service, then Payments and Balance. You will receive an SMS message with information about the funds in your account.

Login to your personal account Motiv Lisa at lisa motivtelecom ru

After registration is completed, each subsequent login to your personal account occurs from the Fox page.

Login to your personal account

Attention! To log into your personal account, your browser must support SSL security protocols and cookies must be enabled. If you do not know how to enable cookies, then use the instructions at the link . Do not forget that it is better to exit your personal account using the “Exit” button on the side.

My Motive: login by phone number

Logging in by phone number is the most popular way to get into your account. The procedure for obtaining login information is described in the Registration section.

For this login method, enter the phone number from which the message was sent to 1070 in ten-digit format.

Subscribers who have phones with connected business tariffs cannot access the account by phone number.

Services and Tariffs Motive in Yekaterinburg and Sverdlovsk region

Below we have compiled a list of available tariffs:

Motive Turbo button

The service allows the subscriber to use traffic on the Internet without a limit on connection speed within 24 hours after connecting. Turbo turns on for 70 rubles. Connection methods:

• USSD request. Enter *114*151*1#call. Wait for confirmation.
• In Lisa's personal account. Open the “Additional services” item, select the desired service and save the entered data.
• Via SMS. Send a message with the number 1 to number 1005. Wait for a response message.
• IVR. Dial ##914call, dial 1#150#. Wait for confirmation.

In case of difficulties, contact the Contact Center.

Note! The Turbo button is only supported for the Mobile Internet function.

Roaming

For all Motiv subscribers who are planning to travel abroad, the “Roaming NON-STOP” function works. The offer will allow you to receive incoming messages at minimal rates. After activating the service, a subscriber in international (national) roaming will receive incoming calls at a reduced cost.

• For the Russian Federation, incoming calls will cost 0 rubles per minute.
• For foreign countries – 7.70 rubles per minute.

The package is activated by dialing the combination *114*24#call. Activation cost – 12 rubles. Every day 5 rubles will be debited.

Roaming is managed in several ways:

• USSD request. Using the dial pad, enter *114*24#call. Roaming will be enabled. To disconnect, dial *114*44#call. Wait for confirmation.
• FOX. Go to “Add. services”, check/uncheck the Roaming item and save the changes.
• SMS. Send a message with the text ON (to add roaming) and OFF to refuse it. Wait for a response.
• Dial ##925call, follow instructions, enter 1 or 2. To enable and disable respectively. Wait for confirmation.

Attention! The service is not activated for users of business tariffs: “DATA”, “Business.Internet”, “Dispatcher”.

Mobile tariffs

Motive offers a separate group of tariffs aimed at smartphone users. We have created a small sign below.

How to find out your tariff

You can find out details about the current tariff by going to the “Subscriber Information” section, it will contain information about your personal account number and new tariff offers.

In addition to your personal account, you can use the “Informant” function, which will cost 1 ruble. To do this, dial *114*28#call (USSD method). Information is also available via SMS message to phone number 1024. The message may be empty.

If you still have questions, please call 8-800-240-0000 completely free of charge.

How to change the tariff

The tariff plan can be changed in the personal account, or using the USSD request *114*tariff code#call. The unique code of the tariff offer to which you want to subscribe is indicated on the page.

Features connected above the tariffs are retained when switching to a new package. The ability to change is available free of charge once every 30 days. New subscribers can also use it free of charge for the first 30 days.

Tariff change

How providers deceive users

Providers do not always work honestly with their users. From this video you will learn how providers can deceive you:

Official website: motivtelecom.ru. Personal account: lisa.motivtelecom.ru.

One-time detailing of completed connections allows the subscriber to receive detailed information on all communication services provided for the selected period of the current and two previous calendar months.

The detail contains the following information: the start time of the connection, its duration, the telephone number of the interlocutor, the direction of the call (incoming or outgoing), the cost of the call, the services used by the subscriber, the total cost of all services provided for the selected period.

When contacting the Service Office, it is possible with any balance value. If there are insufficient funds in your account to pay for the service, you must make a payment in an amount sufficient to pay for the service.

How to order:

To order a service, you must present an identification document to the Company specialist (Passport of a citizen of the Russian Federation/driver's license/pension card/foreign passport).

When applying from a non-resident, one of the following documents is required:

• national passport;
• international passport;
• identification document of a stateless person;
• residence permit (for stateless persons);
• refugee certificate;
• certificate of temporary asylum.

When contacted by an authorized person:

• Russian Federation passport of the authorized person;
• a notarized Power of Attorney (for individuals) or a Power of Attorney executed on the letterhead of the Telecom Operator (certified by the seal and signature of a specialist in the service office in the presence of the principal and the authorized person).

To order details through the Contact Center, you must send a completed application to the email address

When contacting the Contact Center, you must provide the following identification parameters:

Service cost

Prices include VAT 18%.

Often, subscribers of the cellular company Motiv need to obtain information on calls, their tariffs, or the balance of funds in the account. For such cases, there is a call detailing service. It allows you to see a list of outgoing and incoming calls, the time they were made, and the accrued payment. A list of sent and received SMS and information about Internet access is also provided.

Call details in your Motiv personal account

Since 2012, the opportunity to receive free details has been available in the user account. This operation will provide detailed information about all connections and traffic consumption on them.

How to make details via the Internet

Each subscriber can perform a free detailing of the previous (starting from the day of order) three days in Lis. However, it is worth noting that the service remains free if you use it no more than five times a month.

In the left menu, select “Details” – “Details in LISA”, then click “Order detailing”.

Coverage map

The motive provides a good level of coverage with communication services in Yekaterinburg and its environs. An interactive map with the coverage area is available on the operator’s website.

The map is generated automatically, quickly adding coverage areas after base stations are connected and put into operation in the region. Of course, the scheme does not take into account the complex terrain and the presence of dense buildings.

Note – 4G network coverage is shown in orange on the map.

Tips for choosing a tariff

Having considered all Motive tariffs, we can draw the following conclusion:

1. If the number from this operator is not used as the main one, choose a package of services without a monthly fee. Or connect the cheapest one for 39 rubles with an hourly limit of minutes per month.
2. A good option for a push-button phone would be a package. Up to 200 SMS and the same number of minutes are enough for five-minute daily conversations.
3. If conversations do not stop every day from a push-button phone for several hours, look towards “Tariff 190” with unlimited calls and limited speed Internet.
4. Using your smartphone, you can choose one of the colored service packages that best suits your needs. Or create “Your tariff” with as many free minutes and GB as you see fit.
5. The most universal is the package with a monthly fee of 250 rubles and all sorts of goodies on board.

The operator provides inexpensive services at Motive tariffs in Yekaterinburg and other settlements of the Sverdlovsk region, Kurgan region, Khanty-Mansiysk and Yamalo-Nenets Autonomous Okrug.