Universal ways to disable roaming
If you don’t remember which one you connected, then:
– Log in to LISA (Motive’s personal account), find in the list the service you want to disable and uncheck it to enable it. After that, click “accept changes”.
– Call the operator at 111 and ask him to disable the service.
– You go to one of the Motiv offices with your identification documents and one of the employees turns off everything unnecessary for you.
Urals subscribers enjoy a special advantage - they can choose not only the large federal operators Beeline, Megafon, MTS, but also connect to the network of the regional operator Motive, which has more favorable tariff plans and convenient services.
Terms of service
Motiv does not have intranet roaming, since the operator is regional and is represented only in the Urals. This means that the entire Urals is the home region for a Motiv subscriber, and everything outside of Russia is national roaming (registration occurs in the networks of other operators).
"Roaming NON-STOP" operates in national and international roaming. In the latter option, in addition to “NON-STOP Roaming”, the “International Roaming” option must be enabled.
The service gives a discount on incoming calls. When traveling around the country, the cost of incoming calls is 0 rubles. in a minute. Abroad, in any country, the cost of incoming tickets is 7.70 rubles. in a minute. These are very favorable conditions, if you remember that the feds have an average cost of 9.90 rubles. in our country, and from 25 to 200 rubles. in a minute abroad.
The connection fee is charged one-time and amounts to 12 rubles. Daily subscription fee 5 rubles. Works only with a positive balance of more than 5 rubles.
Attention! The option is not available on corporate tariff plans. There are separate roaming services for corporate clients.
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Here you can change the tariff, turn options on and off, order details, pay for services and much more.
Features of the service If you have any questions related to managing the service, please contact the Contact Center by calling 111 (from a mobile MOTIV) or 8 800 240 0000 (toll-free call). Prices are indicated in rubles including VAT (VAT is calculated in accordance with the current legislation of the Russian Federation).
To log in to LISA, use your number or personal account number as a login. To order a password, send a blank message to number 1070. Next, you need to go to the “Additional services” section, find the name “NON-STOP Roaming” and enable or disable the service. For the action to take effect, you must click the “Accept changes” button.
Motiv operators work around the clock and are always happy to help their subscribers.
You can use different channels to communicate with the operator:
- Call 111 from your Motiv phone or dial 8-800-240-0000 from any Russian number.
You may not like them, and you will remain in “Roaming 2.0”. The Motiv operator has agreements on the provision of roaming services with foreign telephone operators.
The cost of incoming and outgoing calls, as well as SMS and mobile Internet, varies greatly in each country.
Therefore, before your trip, it is recommended that you familiarize yourself with the price list in the country you are visiting at the link: https://cell.motivtelecom.ru/sverdlovsk-oblast/roaming/int so that later the question “where did the money go?” I only spoke for a couple of minutes.”
If you do not plan to make outgoing calls while traveling, but need to have contact with home, it is recommended to pay attention to. To do this, use the command *114*34# https://cell.motivtelecom.ru/sverdlovsk-oblast/ussd-service - here is a complete list of USSD commands for connecting and disabling services.
- If you no longer need Voicemail: send ##914?2# 47#. https://cell.motivtelecom.ru/sverdlovsk-oblast/ivr-service - commands for using the voice menu to manage options are located here.
Please note that the links are provided for the Ekaterinburg region and region. If necessary, change to your region.
You can both check and disable subscriptions on Motive using LISA, a subscriber’s personal Internet service. Procedure:
- Log in to the service.
For landline phones you can call 8 (343) 269-00-00.
- Support on Viber and WathsApp at +7 (953) 603-7033. Add the number to your phone book, go to chat and write to the operator.
Since the service is paid, in order to connect or disconnect it, you will need to identify the subscriber.
You will be asked for your full name and code word (if installed). If you live or work near one of the Motiv offices, then sales and service office specialists can help you select services and tariffs.
The service standards in the call center and office are absolutely identical and always at a high level. Communication with Motiv specialists always leaves pleasant positive emotions. “Roaming NON-STOP” is an advantageous offer for travel.
Info Attention! The option is not available on corporate tariff plans. There are separate roaming services for corporate clients.
Connection and disconnection methods
Voice assistant
At Motiv, almost any service can be connected via IVR - voice assistant.
Call the number in the format ##925. To activate the service, press “1”, and to disable it, press “2”.
Enabling and disabling “Roaming NON-STOP” is available through service number 1078. To activate the service, send ON via SMS to this number, and to disable it, send OFF.
USSD commands
- Activation of service *114*24#;
- Delete *114*44#.
Each action is accompanied by confirmation via SMS or push message on the smartphone screen.
Subscriber's personal Internet service
Motiv has a personal account for managing the tariff and options. Subscribers call this self-service service nothing more than “FOX”. Here you can change the tariff, turn options on and off, order details, pay for services and much more.
How to disable all paid services on Motive: 4 ways
Mobile operator Motiv provides its subscribers with the opportunity not only to make standard calls or send SMS messages, but also to use additional services and functions. Some of them are free, but for most options the operator withdraws money from the account. Therefore, many users are forced to disable services that they do not need.
Information about paid subscriptions in the “Personal Account” To find out about the services provided by the company, use LISA - the subscriber’s personal Internet service. On your personal page there is a list of paid options used.
It is easy to find out detailed information about each function or simply disable it. To activate the service, you need:
- Go through authorization. The subscriber sends a message without text to number 1070 or contacts a consultant at 8 800 240 0000.
- Afterwards, he receives a password to enter his “Personal Account” and views all connected functions in the “Services” table.
The specified password can be easily replaced with any combination of numbers or letters that is convenient for the user.
How can I find a list of connected services through the mobile application?
You can learn about additional paid options using the company’s mobile Internet application. It is available only for smartphones of the Android operating system; the current version of the application is available at the link below. Google Play The application is easy to use: it makes it easy to check your account balance on your phone, top it up with a bank card, and find out about new promotions or tariffs.
The subscriber independently selects and activates the paid services that he needs. Each of them can be disabled at any convenient time.
Disabling via SMS: quick and easy Another way to disable the service is to send an SMS message to the operator. The table shows the names of the functions and the number to which the notification should be sent. Service Number Text to disable the service Profitable Russia 001180 OFF Children's Internet 1096 OFF Roaming.
For everything 001166 OFF Roaming.
For conversations 001165 OFF Turbo button 1005 Timeout 1040 OFF Your World 1012 OFF Marathon+ 1018 OFF Informant 1024 Call forwarding 1028 OFF Missed call 1034 OFF Guide to MOTIVE 1060 Call waiting 1029 OFF Caller number identification prohibition 1030 OFF Delete Favorite number 1032 Prohibit sending SMS to content provider numbers 1069 OFF Mobile Internet 1036 OFF Super SMS 1038 OFF Marathon 1045 OFF
Roaming 2.0
By activating for 12 rubles, the subscriber gets the opportunity to call other numbers in Russia for 2 rubles per minute for outgoing calls, and receive incoming calls for free.
It is worth remembering that every day you will be debited 2 rubles as a subscription fee for using the service.
Activation of the service is possible in 4 ways:
- Call number ## 914 “call”. Then, following the voice prompts, dial 1#169# to connect and 2#169# if the service is no longer relevant.
- Send SMS “ ON” to number 001169 – connection; “ OF” to the same number
- Using the USSD service, dial *114*169# “call” from your mobile phone to turn it on and, instead of “169”, dial “170” to refuse roaming.
- Through the “FOX” service - the Subscriber’s Personal Internet Service - the more familiar and understandable name is “personal account”. But, we have to admit, FOX sounds interesting.
How to disable the non-stop service on motive
The service is provided on all tariff plans of the Company. Carefree holiday? Or the fear of a astronomical bill for cellular services?
Or maybe you have never traveled outside the Sverdlovsk region and have no idea about which method of communication via cell phone is best to choose when on vacation or on a business trip?
To reduce the cost of telephone communication, it will be enough to connect one of the services provided by the operator.
It is worth remembering that every day you will be debited 2 rubles as a subscription fee for using the service. How to enable non-stop roaming The service is provided on all tariff plans of the Company. Carefree holiday? Or the fear of a astronomical bill for cellular services?
Or maybe you have never traveled outside the Sverdlovsk region and have no idea about which method of communication via cell phone is best to choose when on vacation or on a business trip? Everything you wanted to know about the roaming service, but didn’t know who to ask, read our material.
How can you save money on it? It will allow you to send a free SMS to any subscriber with a request to call back and stay in touch anywhere in the world. Moreover, your relatives and friends will pay for the call according to the terms of their tariff, regardless of what region or country you are in.
Top up your balance While traveling, remember that there may be a delay in updating your roaming balance, so check your account balance frequently.
Perhaps some of the expenses have not yet been taken into account, and your actual balance is much lower than what is displayed on the screen. Contents: In addition to standard calls and SMS, the mobile operator Motiv provides its customers with a variety of additional options and functions, and not all of them are free. So if you notice a quick waste of funds from your account, but don’t know what to do about it, then our instructions on how to disable all paid services on Motive if the subscriber no longer needs any of them is just what you need .
If you don’t want to figure out how to disable subscriptions on Motiv yourself, then the easiest way is to visit the office of this operator with your passport or call the service number from a mobile phone with a Motiv or 8 SIM card from any phone and from any corner of the country.
The support service or office staff will tell you in detail what options and subscriptions are valid for the number, under what conditions they are provided, and will also disable unnecessary ones at the request of the subscriber. In this way, you can manage each service separately, disabling or reconnecting it if necessary, in several ways: by sending SMS messages to the service number, through the voice menu, or by typing USSD requests. But as soon as you arrive at the place, your hands immediately reach for the phone to share the latest news and vivid impressions with your loved ones.
Especially for those who want to save on communications, and not on communicating with loved ones, here are mobile tips for easy, and most importantly, profitable roaming. Explore the best offers Incoming connections in roaming are several times cheaper than outgoing ones.
We recommend reading: The employer will pay 50 thousand rubles for an employee’s vacation
Other National Roaming options
There is also “Roaming. Conversations" and "Roaming. Non-stop". But the cost of outgoing calls and the daily subscription fee are higher. Therefore, when choosing one of these services, it is recommended to first consult with the operator. You may not like them, and you will remain in “Roaming 2.0”.
