The world is developing, technologies are becoming more advanced, and mobile communications are becoming cheaper every year. However, even despite this, many people are concerned about problems regarding their balance, and they are sure to remain so in the lives of many mobile users. In every city, in every store and shopping center there are ATMs and terminals through which you can top up your mobile account, but the commission that is charged for topping up a cell phone is not always reasonable and you don’t always want to pay it. Therefore, many operators offer free services to their subscribers. Let's look at the free ones. A zero balance is not a reason not to reach the subscriber you need. The company offers a special. Study it carefully, find out all its features so that you can use it wisely and correctly.
Call at a friend's expense
You can make a call at a friend's expense. In this case, the interlocutor must pay for your conversation. The interlocutor must also use mobile communications from MegaFon.
In this case, the call must be dialed in the following format: 0008. The cost of a minute of conversation will be 3 rubles, regardless of the terms of the tariff plan.
You can also ask the subscriber to call you back. This can be done by sending a special request from your phone. The command should look like this: *144#10 digits of subscriber number# and call button.
How to call Megafon from MTS for free (phone number)
For various reasons, a subscriber may need to call MegaFon from another operator, for example, from an MTS number. Today we’ll talk about how to call the Megafon operator from an MTS number for free, as well as from numbers of other mobile network operators. Let’s also look at the useful numbers of the Megafon operator.
Each cellular operator has its own internal number for communicating with its operator; for Tele2 it is number 611, but you can only call it to the Tele2 mobile network operator. In order for you to call the Megafon operator, dial the number +7-926-111-05-00 . This number is suitable for calling from anywhere in the world . Using this number, you can contact the help desk consultants and you can ask them your question. If you are in Russia and want to call the Megafon operator, you can call 8-800-550-05-00 .
Beeline, like other operators, has its own internal hotline number 0611, but, like the above operator, this number is only used for calling the Beeline operator from a phone with a Beeline SIM card. So that you can contact the cellular operator Megafon from a phone with a Beeline SIM card from anywhere on the globe, dial the Beeline number +7-926-111-05-00 on your cell phone. If you want to make a call from Russia, then call 8-800-550-05-00. Nowadays, all mobile operators cooperate very closely, so you can easily call from Beeline to Megafon.
The situation is exactly the same with the MTS operator: the internal MTS hotline number 0890 will only connect you with their consultant and will not allow you to contact the Megafon operator, whose advice you need. To contact a Megafon consultant from roaming and Russia, call +7-926-111-05-00 and you will be directed to the operator you need. By calling 8-800-550-05-00 you can contact the Megafon operator from any mobile phone from any city in Russia.
To contact the Megafon support center using a landline phone, there is a number for calls within Russia 8-800-550-0500 . By calling this number, you can contact the Megafon operator and ask him your questions, for example, how to connect to the newest tariff “Turn on! Speak.”
And in order to manage your number directly from your phone and quickly solve recurring problems, we have prepared for you a detailed review that contains all the useful commands and MegaFon numbers.
Please note that in different regions the MegaFon operator phone differs in its federal code. Check the information about the number on the official website, in the “Support - Contacts” section.
Megafon is perhaps the friendliest mobile operator in relation to its customers. The company does not avoid communicating with subscribers, so contacting a live Megafon support specialist is very easy.
To directly reach an employee of the unified help desk of the Megafon operator, just stay on the line and listen to the message from the automatic voice assistant. After this, you will be switched to the first available specialist of the Megafon call center.
To call Megafon from another operator (MTS, Beeline and Tele2), use the toll-free number 8800 550 0500, and for calls from mobile phones connected to the Megafon network, use the free short number 0500.
We inform you that during peak hours at the contact center of the “hotline” of the mobile operator, short delays in customer service are possible. Please treat this with understanding. The system will notify you of the estimated waiting time for an operator to respond on the line.
If you call the Megafon call center from abroad while in Megafon roaming, use the international Megafon Hotline number listed below. Please note that the free short number 0500 does not work in roaming.
Good news for Megafon subscribers - calls to the contact center +79261110500 are free when traveling around Russia and the world! When calling from any other phone, the cost depends on your operator's tariffs for calls to Russia.
Can't reach the Hotline operator? In this case, contact Megafon support using alternative communication channels - the Internet and social networks. You will find more detailed information in the Megafon Support section.
The contact center of Megafon OJSC and the technical support service for all subscribers of the operator provide their consultations in the following regions of Russia.
A free call to the Megafon customer service is guaranteed to the short number 0500 (on-network call) and 8800 550 0500 for all mobile and landline phones in Russia (you can also call this number for free from numbers of other cellular operators).
When contacting the Megafon operator's help and information center, we ask you to take into account that all conversations with Megafon help desk dispatchers are recorded and can be used to monitor the quality of subscriber service. Thanks to this approach, the operator can quickly resolve problems in the call center and maintain consistently high quality and efficiency of service for all mobile network subscribers.
To call the customer support service of the Megafon operator from a SIM card of the same operator, you need to dial 0500 and follow the instructions.
- Listen to information about news and promotions and wait for the voice menu.
- Press the 0 . The automated informer will inform you that your call has been transferred to a customer service specialist.
- Wait for connection to the operator.
Sometimes, instead of connecting to a live person, you can hear the virtual assistant “Elena”. This may happen during peak hours on the telephone network. Due to the large number of calls, call center operators do not have time to process all calls from subscribers in a timely manner. To reduce the waiting time on the line and not force customers to “hang on the phone” for half an hour or more, a robot comes to the rescue.
Don’t be in a hurry to get upset: “Elena” recognizes speech perfectly, can answer questions and fulfill requests. To ensure that your call is still transferred to a real person, refuse the robot’s help by telling it “No.” The virtual assistant will forward your call to a support specialist.
If you are not in the mood to talk to a robot, then simply press the 0 key, then 0 again. You will hear a message stating that all conversations are being recorded - this means that your call has been transferred to a live Megafon operator.
The support center number 8-800-550-0500 accepts calls from phones of any communication providers except Megafon. To speak with a customer service specialist, follow the following procedure.
- Dial 8-800-550-0500 and press the call key.
- After the greeting, the autoinformer will ask you to press the “star” key to switch the device to tone mode. If you are calling from a landline, follow this request; if you are calling from a mobile phone, ignore it.
- Press key 2, then 0. The autoinformer will inform you that your call has been transferred to a specialist.
- Wait for connection to the operator.
In international roaming, you can get operator assistance by calling +7-926-111-0500. The number must be dialed via +7 . The cost of a minute of conversation is 0 rubles.
SMS at a friend's expense
The option is designed even for those who have a negative or zero client balance. However, you can send a message if the recipient agrees to pay for the sending subscriber. The cost of such an SMS message will be 3 rubles.
In order to send an SMS, you must indicate 000 in the recipient line, and the message itself can contain arbitrary text, at the end of which you must indicate the recipient subscriber number. The number must be indicated in the formats: 89ххххххххх, 79хххххххххх, 9ххххххххх. Otherwise, the system will not recognize the request.
In the event that the recipient does not have enough funds to pay for the message, instructions for paying the bill will be sent to his phone. Only after following the instructions will the SMS be delivered.
Features of providing the option
The one offered by Megafon has a number of significant characteristics that the user should be aware of:
- Making a call request is possible in the direction of a client of any Russian communication provider;
- It is prohibited to send requests to telephone numbers of foreign operators;
- Using the service on Megafon implies the owner’s agreement to receive advertising or informational notifications sent by the company;
- The option operates throughout the Russian Federation and in the international roaming network;
- An additional condition for the function to work outside the territory of the Russian Federation is the presence of a partner operator that supports Megafon USSD requests.
Note! Receiving incoming calls in the roaming zone is paid.
The cellular service provider has introduced restrictions on the use of requests:
- You are allowed to send a fixed number of requests daily – 5;
- The USSD request is active for 12 hours.
Pay for me
You can ask another subscriber to top up your account. This is implemented by the “Pay for me” option. A replenishment request is sent as follows: from a mobile device you need to send the command *143*9XXXXXXXXXX# and press the call button.
The service is provided free of charge, but you should be careful to check the numbers that sent the request so as not to fall for the trick of scammers.
for calls with a negative balance
Megafon employees have developed a system that allows you to use mobile communications with a negative balance.
Thanks to this option, you don’t have to worry about having nowhere to top up your phone account. Subscribers of any tariffs, with the exception of corporate tariffs, can use the package. The service is provided free of charge. The threshold of the limit provided may change. To clarify the information, it is recommended to contact the operator.
Description
The “Pay when it’s convenient” package allows you to take advantage of the credit of trust on any Megafon tariff plan. Thanks to the service, subscribers can call even if their account balance is negative. Only corporate clients cannot take out a loan.
Sometimes subscribers leave feedback with the following content: “I’m trying to use the service, but I get a refusal. Why is this happening?". This situation occurs only if the subscriber’s number falls under the following restrictions:
- The SIM card was purchased and activated less than 3 months ago;
- There is more than one number on the personal account;
- Average monthly expenses for communications over the last 90 days are less than 170 rubles;
- The client has activated the “Promised payment” option;
- The subscriber is subscribed to a corporate tariff.
It is important to consider that a personal credit limit is calculated for each person. Before connecting to the service, it is recommended to understand how the minimum threshold for the amount provided is determined.
Calculation of limits
The provided limit is calculated on an individual basis. The formation of the threshold is influenced by:
- Period of use of the number;
- Connected tariff plan;
- Average consumption over the last 90 days;
- Activated functions.
The limit provided can be 180% of the average monthly consumption. If a subscriber spends 500 rubles per month, the loan amount will be 900 rubles.
It is important to remember that the provided limit is calculated monthly. Therefore, adjustments can be made both smaller and larger. If you want to increase your limit, you need to spend more money on calls.
Account Information
In order to obtain information about the account status, you need to enter the command “*100#”. You can also find out the balance using the combination “*550#”. In the information message the subscriber will see 3 fields:
- Available amount;
- Granted limit;
- Balance (funds contributed by the client).
If the subscriber uses the funds, when checking the balance, an additional item “Bill payment due date” and “Period for which expenses appeared” will appear.
To repay the debt, the subscriber can pay the required amount within a month. Every month on the 6th, 21st and 26th, an SMS is sent to your phone indicating the balance of the debt. If the required amount is not paid by the 27th, the number will be temporarily disconnected.
The number will be unblocked on the same day when the client pays the full amount of the debt. After this, you can use a new loan.
Connecting the service
Subscribers who decide to expand the capabilities of their number can independently activate the option. To do this you need:
- Dial the command “*550*1#”;
- Send an SMS with the text “1” or “Please connect a credit of trust” to the number “0500”;
- Call the operator at “0500”.
Connection is free. If difficulties arise, it is recommended to visit the company's office.
Disabling the option
If the client sees some kind of catch, he can remove the option. For this it is recommended:
- Log in to your personal account, if you can use the Internet. In the parameters, deactivate the function;
- Contact the call center. The operator will help you disable the credit of trust on Megafon;
- Install the mobile application. The program automatically connects to the online service. The user can only refuse the unnecessary option.
The cost of deactivation is 0 rubles.
Who is it suitable for?
The package will be of interest to subscribers who want to always stay in touch. Thanks to this option, you don’t have to worry that your balance will run out at the most inopportune moment. Clients can also use an alternative, but paid one. It is recommended to check with the operator for additional information.
Credit of trust
All MegaFon clients can earn credit. It can be used by subscribers who have been using communications from MegaFon for at least 3 months, and also spend more than 250 rubles monthly on communication services.
Therefore, clients with a credit of trust have their own individual preferential disconnection threshold. Therefore, options will be available upon reaching this threshold, and not when the balance is zero.
The preferential threshold must be no less than 75 rubles and no more than 1,500 rubles. Customers who have been using MegaFon for more than 3 years and spend more than 3,000 rubles per month can set the maximum threshold.
You can activate the option if you send the combination *138*1# and press call, disable *138*2#
Disabling the Call Me option on your phone
To deactivate the service, standard methods are suitable:
- Visit to the Megafon communication salon.
- Contacting the company's technical support.
- Disabling service settings through your Personal Account .
Related material: How to activate the “Go to Zero” tariff from Megafon?
Useful video:
Before you refuse to provide the service, remember that you can use it for free, and if you turn it off, you may miss an important call.
Promised payment
You can top up your account virtually with amounts of 100, 50 and 30 rubles, but on condition that they are returned to your balance with real money within 3 days. Otherwise, the amount will be canceled.
Cost and payment terms:
- The debt on the account is no more than 80 rubles, then you need to top up by 100 rubles. and pay 10 rubles;
- Debt is up to 40 rubles, replenishment is carried out for 50 rubles. and 5 rub. option cost;
- The account has less than 20 rubles, it is replenished by 30 rubles. and another 3 rubles. price;
- VIP clients have access to 1000 rubles.
You can become a VIP client if communication costs are more than 2000 rubles, the number must belong to a private person. If these conditions are met, then you need to send a request *105*105#.
“Call me back” - SMS message or “Jewish tariff” on Megafon.
Send a short SMS message with the above combination of numbers, and any of your friends will call you. Just one SMS and you will contact the person you need. In order for this service to be connected to your package, you need to go to the official website and select the electronic services section. After this, after a few minutes, an SMS message will be sent to you. You can send an SMS asking to call me back even without the Internet, in the most remote areas of our country. The “Service Guide” option makes it possible to use services with a balance of zero rubles.
Study carefully the “Call me back” service or another Jewish tariff Very often, many of us found ourselves in a situation where there was no money in the account, and your interlocutor simply cannot call you. The reasons for a zero balance can obviously be very diverse. This is simply a lack of money, and being in a place where there is simply no terminal in order to top up your mobile account. In this case, the only salvation is to send an SMS asking to call back. And you can do this by just typing a couple of the necessary numbers. In this case, a message will appear on your mobile screen asking you to call him back. Many will consider such a request non-standard and consider their friend to be simply a greedy person who does not want to pay money for the call, but you should not think so right away, because the person may have really unpleasant circumstances. You can top up your account with a Megafon bank card via the Internet
There are those who like to talk, who send SMS “call me back” thousands of times a day. Among ordinary people they began to be called Jews. And let’s imagine a situation: an annoying “Jew” is already sending you the fifth SMS asking you to call back. Your mood is spoiled, you are busy and don’t want to spend your money at all. Of course, there are also those who like to talk freely at someone else’s expense.
