The cost of calls in roaming is high and in a matter of minutes your mobile balance becomes zero. This is not just about international roaming and outgoing calls. There is also national roaming, and when leaving the home region, tariffs increase and the client needs to pay not only for expensive outgoing calls, but also pay for incoming calls. Therefore, many mobile users begin to save heavily. Today there are different options that will allow you to save money on your balance without saving on calls. Similar from Tele2. The information presented will be useful for Tele2 customers who often travel around Russia, and the conditions and methods of connection and disconnection can be found in the material presented below.
Opportunities at zero
If all the money in your balance is gone, you can still receive incoming calls. But the question arises: how to contact another subscriber? Various opportunities at zero from Tele2 will help you do this.
Informer
One of these. It is free and valid for every Tele2 subscriber. Activated every time there are not enough funds on your balance to make a call. When you try to call, you will hear a voice message that there is no money on your balance, and the other subscriber will receive a message that you wanted to call him.
If necessary, the service can be disabled. To do this, you need to dial the free command *212*1# and press the call button. After this, the other party will no longer receive messages. To restore it on your phone, dial 212*0#.
Beacon
will allow you to send a message to a subscriber of any mobile network in Russia with a request to call back. To use it, dial *118*subscriber number#. Depending on your region of residence, you can send from 50 to 60 such messages per month. After this, the cost of the service will be 0.50 rubles for each message.
Top up my account
The Tele2 operator also has a service with which you can inform your loved ones that your account balance is zero and you are asking them to top it up. This option is called “Top up my account”. To send such a request, you must dial the combination *123*subscriber number#. When he receives the request, an SMS will be sent to your phone confirming this. This option is subject to a limitation: no more than 5 requests per day.
Help from a friend
Thanks to Tele2, you can make a call at the expense of the interlocutor within this network. To do this, enter the combination *133*subscriber number#, press the call button. When the interlocutor picks up the phone, he will be notified that the funds for this call will be debited from his balance.
Promised payment
Promised payment is a convenient feature that will allow you to stay in touch even with a zero or even negative balance. Using this option, subscribers can receive money in the amount of 50 to 300 rubles into their account for a term of 1-10 days.
To check the available amount and term, enter the command *122#. After this, you will receive a notification about the available amount, commission and connection instructions. If you are familiar with the conditions, dial *122*1# to connect.
The service has some features that you need to familiarize yourself with. The amount and duration of the trust payment is calculated for each subscriber separately and depends on the period during which he uses Tele2 services and the amount of average monthly expenses.
The trust payment is not provided free of charge. The commission cost is 10% of the amount. Funds will be debited ahead of schedule if you top up your account with the specified amount.
In some cases, it is impossible to receive a trust payment:
- If the debt on the account is more than 10 rubles;
- If the balance is more than 30 rubles;
- If less than 24 hours have passed since the last payment was made;
- If you are a new Tele2 subscriber and have been using the services for less than 15 days.
To get a refund for this service, you just need to top up your account with an equal or greater amount; it will be debited automatically. Returning the payment in a timely manner will allow it to be used in the future - depending on the region of residence, it can be taken again after one to eight days have expired.
SOS package
– this is your confidence that you will be able to stay in touch even if the funds in your account run out. It allows you to use programs such as WhatsApp, Yandex.Maps, Yandex.Transport and Yandex.Navigator for free, even with a zero balance.
Can Tele2 subscribers exchange gigabytes for minutes?
We looked at how to change minutes on Tele2 Internet to a private home, but sometimes users have a completely opposite need. For example, a lot of mobile traffic has accumulated, but there are not enough minutes for voice communication. In such a situation, it would be very convenient for the subscriber to convert gigabytes into minutes. But the Tele2 operator does not offer this option to customers.
To receive new minutes you will need to purchase an additional service package. With mobile traffic everything is much simpler. Gigabytes can be shared, they can be sold.
Contact support for free
The help desk is available to every subscriber of this mobile operator. You can call Tele2 for free and ask the operator questions about these services. To do this, call 611 or +7 951 5200611 if you are in roaming.
When you contact the operator, be prepared to provide him with the following information:
- PUK code;
- FULL NAME;
- Number of your identification document.
You can ask all questions in the Viber messenger, through the chat on the official website, as well as in your personal account “My Tele2”.
Tele2 offers 6 ways to contact another subscriber when your balance is 0 and there is no way to top it up:
- promised payment;
- beacon;
- informer;
- mobile translation;
- ask another subscriber to top up your account;
- the call is at the expense of the interlocutor.
Some of these services are very similar and many subscribers, even with many years of experience, do not know all the features and capabilities of each service, although sometimes this can be very useful. Let's look at each method in more detail.
Commands for connecting/disconnecting/checking service status
- "Unlimited VKontakte": *155*401*1# | *155*401*0# | *155*401#;
- "Unlimited in Odnoklassniki": *155*402*1# | *155*402*0# | *155*402#;
- "Unlimited on Facebook": *155*400*1# | *155*400*0# | *155*400#;
- "Unlimited on Viber": *155*404*1# | *155*404*0# | *155*404#;
- "Unlimited on WhatsApp": *155*403*1# | *155*403*0# | *155*403#;
- "Unlimited on Tam Tam": *155*405*1# | *155*405*0# | *155*405#;
- "Unlimited on Instagram": *155*416*1# | *155*416*0# | *155*404#;
- “Unlimited on Yandex.Maps and Navigator”: *155*406*1# | *155*406*0# | *155*406#;
- "Unlimited on Zvooq": *155*407*1# | *155*407*0# | *155*407#;
- “Unlimited viewing of movies on Tele2 TV” *155*408*1# | *155*408*0# | *155*408# ;
- “Unlimited viewing of TV programs on Tele2 TV” *155*409*1# | *155*409*0# | *155*409#;
Promised payment
“Promised payment” is a service that allows you to borrow money from the Tele2 operator with a zero balance.
Tele2 loves and values its subscribers so much that it is ready to temporarily top up their balance for a small commission, taking their word for it, so to speak.
To find out the available amounts of temporary balance replenishment at the expense of the company and the commission for them, dial *122# call key to take the promised payment *122*1# call key. This is what the official website says, although in fact both of these commands lead to the same result.
Possible amounts of the trust payment, commission (indicated in brackets) and terms:
- replenishment of 50 rubles (5 rubles) for three days;
- replenishment of 100 rubles (10 rubles) for three days;
- replenishment of 200 rubles (20 rubles) for five days;
- replenishment of 300 rubles (30rub.) for a week.
That is, if at the moment you do not have money in your account, and you will be able to top it up only in a few hours, but you need to call urgently, then you can take out a trust loan from Tele2 in the amount of 50 rubles. For this you will then have to pay a commission of 5 rubles. This is similar to interest on a bank loan.
But if you are in a situation where your balance is zero and you have nothing to top it up in the near future, then you can borrow 300 rubles from Tele2 and then pay a commission of 30 rubles for it.
In other words, you will need to give the operator 300 rubles. borrowed money and 30 rubles commission - a total of 330 rubles. for using the Promised payment service.
When you deposit the amount necessary to repay the promised payment, it is debited immediately; if you do not have time to pay, then after the specified period the amount is debited, even if the balance becomes negative. You can take a new payment immediately after repayment or automatic debiting of the previous one.
Is it possible to share minutes on Tele2
If you have enough mobile traffic, but need to spend your unused minutes somewhere, you can simply transfer them to other clients of your operator. Most Russian companies provide such a service. Within their network, subscribers can transfer the remaining packages to friends, relatives, and acquaintances. But the Tele2 operator has not developed such an option. You can transfer the remaining minutes exclusively to your own number.
To do this, you need to use the “Transfer balances” function. With its help, unspent remains will be saved. After activating this service, the minutes will not be reset to zero at the time the monthly fee is charged. They will be automatically added to the new package. If there is a need to share packets with a friend, you must first convert them into traffic, and only then transfer them to another user. Tele2 has provided this option.
Beacon
available on any tariff when there are less than 5 rubles left on the account. There is no subscription fee for this service and you do not need to activate the service additionally. To use it, you need to dial *118*enter subscriber number# call key on your phone. The phone number is entered starting with 8, for example, *118*81234567890#.
If your account has more than 5 rubles, you will see the following message:
But if the account has less than 5 rubles. and you entered the command correctly, you will see the following message:
After this, a message will be sent to the specified number as from you: “Subscriber +7 urgently asks you to call and your phone number.” You can send 5 beacons per day, 60 per month. The service allows you to ask a subscriber of any cellular network in Russia to call you back, and works when you are in any region.
The whole need for “Beacon” manifests itself when, for example, you have 30 kopecks left in your account, but your Internet traffic package has not run out. During a normal call, when the subscriber picks up the phone, even if you just say “call back,” most likely this will be enough for the balance to go minus a few kopecks, which is why you will no longer be able to use even the Internet package while the amount is in your account will not become positive. This example is not suitable for all Tele2 tariffs, but why take another risk?
"Autopayment"
The ability to automatically replenish your account will help you avoid getting into a situation where your account reaches a zero balance. Another useful alternative to maintaining a connection on Tele2.
Connecting auto payment
A computer with Internet access is used. Using a search engine, find the site autopay.tele2.ru. Next, you go to your “personal account” and look for the “new auto payment” link. Activating automatic replenishment will require entering some personal and information data:
- Specify the telephone number that will be used to automatically top up your account.
- You will need to indicate the type of payment (set the type - by balance threshold).
- Set the balance threshold amount. The amount in the account at which the balance will be automatically replenished.
- Set the amount by which the account will be replenished when the previously specified threshold is reached (the amount has restrictions, from 50 rubles to 1000).
- An important useful factor that will prevent overspending. Set a limit to which your account can be topped up using autopayment during the month.
After carrying out the above operations, make sure they are correct and accurate. Next comes the stage of entering information about the bank card details from the account of which the balance will be replenished.
Important! There is a limitation on the types of cards that can be used to automatically replenish the balance of a Tele2 subscriber account. The auto payment service can be activated when using cards that have 3D Secure protection (the principle of protection is the ability to confirm the operation using a password received in SMS). Finding out whether your card has this type of protection is quite simple. Contact the customer support service of the bank whose services you use.
Disabling auto payment
Perhaps the provision has lost its relevance and needs to be disabled. Disabling the service, unfortunately for some subscribers, is impossible using the USSD command. Tele2 has not provided for this possibility, at least not yet.
Attention! Disabling the service can be done using a number of methods.
Method one. Using the resource autopay.tele2.ru, disabling the service is easy and simple. Look for the personal account link on the site and log in. Next, look for the “My automatic payments” section. When you go to the section, you will see the automatic payments connected to you. If there are several of them, find the one you no longer need and disconnect.
You may have decided to disable automatic replenishment because you need to change the bank card from which the personal account will be refilled. In this case, there is no need to completely remove it; it is possible to replace the card number.
Important! Don't forget to disable the auto payment service if you change your number.
Method two. Using the help of the bank.
Disabling is possible through a bank branch. To do this, you will need to draw up a statement in which you must indicate the option that you want to refuse.
Disabling auto payment from Tele2 using an ATM. This method requires the following simple operations:
- Insert the card into the ATM.
- Look for a tab in the “information and service” menu, click on it.
- In the window that opens after this, look for “payments”.
- Next, a list of cellular operators will be provided. Choose Tele2.
- The last stage, click “disable”.
Option three. Are you a Tele2 user and a Sberbank client? Then there is the option of contacting the multifunctional number 900. Send the message “AUTO PAYMENT” to this number, after which you will receive a list of commands, after execution, which you can disable.
Informer
This service becomes active automatically when there is not enough money on your balance to make a call or send an SMS. That is, when dialing a number in such a situation, you will hear a standard message that you do not have enough funds and need to top up your balance, and the called subscriber will receive an SMS from your number with the text: “This subscriber tried to call you” or in the second case, respectively "send a message".
This service is valid when trying to contact a subscriber of any Russian operator. But it is not always necessary for people to know about an attempt to call or write. In this case, “Informer” can be disabled by dialing the command *212*1# call key.
To reactivate the service, dial *212*0# call key.
“Zero Everywhere” Tele2 – description
The main purpose and advantage of this option is the most effective optimization of the client’s expenses when traveling around Russia. It is possible to activate on any previously selected tariff. By activating the option, using a special command, you can easily go on a trip without fear that a serious amount will be debited from your account.
The main purpose of such a service is to reduce prices for incoming and outgoing calls to all domestic destinations without exception.
Mobile transfer
Using this service, you can transfer money from your Tele2 account to the balance of any Russian operator. The service is paid and its cost is from 5 rubles. Before making a transfer, the full fee amount will be displayed on your phone, so to avoid any surprises, you should read all the information carefully.
And now, in order. To transfer money from your Tele2 account to your Tele2, Beeline, Megafon or MTS account, you need to:
- check the amount of funds available for transfer. To do this, dial the command *104# call key;
- send a request for a transfer. *145*subscriber number*amount# call key or simply dial *145# and follow the instructions on the screen. The phone number can be specified using 8, 7 or just 10 digits without a country code;
- receive an SMS message from number 145, which will once again indicate the transfer amount and the commission amount;
- to complete the transfer, reply with any message (except 0) to number 145, to refuse the transfer, reply “0”, or better not answer anything at all, it will be more reliable;
- receive an SMS message informing you about a successful transfer.
A few more general but important points. The transfer amount can be from 1 to 14,600 rubles, without kopecks. The account balance after the transaction is at least 1 ruble. The service is available for all tariffs. The transfer is carried out instantly.
How to Send SMS from Tele2 With a Minus Balance
- Open the dialing screen and dial the service code: *#*#4636#*#*. Then press the call button.
The second method is the engineering menu (read more...)
If you have a Xiaomi, Honor, Huawei or other Chinese phone, use the search in the settings, so you will find the desired menu item faster, as in the example below.
Messages not being sent? How to correct SMS errors: 28, 38, 50, 500 for Tele2, MTS, Beeline, Megafon and Yota The easiest way to check the correctness of the recipient's number is to check the number of digits in the phone book before sending. The correct number starts with +7 or +8 and consists of 11 digits without spaces or extra characters. Example: +7(123)1111111 or +8(123)1111111. Instructions for Nokia, Windows Phone and Windows Mobile
How to change SMS center in iPhone
- For Tele2 subscribers: *105#.
- For MTS subscribers: *100#.
- Megafon users: *100#.
- Beeline short number: *102# or #102#.
- For the Yota network: *100#.
- Open the dialing screen with keypad.
- Dial the USSD request in the format: **5005*7672*SMS_CENTER_NUMBER# and press the call button.
- Instead of “SMS_CENTER_NUMBER”, enter the SMSC base number from the list above by selecting your mobile operator.
- Wait for the notification and automatic settings to apply.
Help from a friend
To ask another subscriber to top up your balance, you need to dial the command *123*subscriber number# call key. Write the phone number after 8, for example, 8-111-222-33-44, the message is delivered to the number of any operator in Russia. You can send no more than 10 such requests per day; the service is available for all tariff plans, regardless of whether you are on your home network or roaming.
The subscriber to whom you are sending an SMS will receive a message from your number: “This subscriber is asking to top up his account,” and it will be very helpful if you have already told him about the mobile transfer. If a person does not have the opportunity to deposit money into your account, then he can use. Moreover, the messages arrive twice, once from your number, and the second personally from Tele2 from number 145.
SOS package
Opportunities at zero If the money runs out, then on tariffs with a daily subscription fee the service will be valid for 1 day, and on tariffs with a monthly fee - 3 days. You can find out whether an SOS package is available for your tariff plan in its description or in your personal account in the “My Tele2” application. Open the smartphone settings. Depending on the version, you need to find the “Messages” item in the menu; in additional settings or the “Options” item, find the “SMS-” section. In new smartphone models, go to this path:
Call at the expense of the interlocutor
This service is valid only in the home region between Tele2 subscribers. The home region is considered to be the region in which the SIM card was issued, that is, if you become a Tele2 subscriber in Moscow, and by the time you decide to use the service you are vacationing in Crimea, then, unfortunately, you will not be able to do so.
There are two ways to offer the called party to pay for the call.
If you have on your balance the money necessary to make a call, but less than 5 rubles, but you still want to talk at the expense of the person you are calling, then dial *140*subscriber number# call key. The subscriber number is entered after 7, for example, 7950-111-22-33. In this case, you will receive this message:
and the phone will be free until the subscriber calls you back, or until a message arrives that they will not call you back. Like this:
Or simply *subscriber number call key. The difference is that when you dial a number with an asterisk, you will wait on the line, just like during a regular call.
Such manipulations, instead of regular dialing, can save your interlocutor several rubles. For such a conversation, he will be charged a fixed fee: 1 ruble, but some people still have old, archival tariffs connected, in which a minute of conversation costs more.
Or, for example, if the interlocutor has the “Yellow tariff” (1 ruble 20 kopecks for the first minute, then 0), and has 1 ruble 05 kopecks on his balance, then he will not be able to just call you, but he will be able to use this service. Of course, such examples, when 20 kopecks decide the matter, are not very convincing, but situations are different and it is better to be prepared for any.
If there are not enough funds to make a call, then just dial the number, and after the standard auto-informing about insufficient finances, the computer girl will ask you to press the “1” key to talk at the subscriber’s expense, after which you will only have to listen to music and wait.
In both the first and second cases, the called subscriber will receive a call (from you), after answering, the same girl will offer him to pay for your call at a rate of 1 ruble per minute. If the subscriber agrees, you will be connected, if not, then you will be told that the subscriber is currently not ready to talk at his expense and the call will be interrupted.
What you need to know
The function cannot be used if the subscriber is overdue for payment. This restriction will also apply if the operator has not blocked access to communication services. You can make an exchange only after paying the entire subscription fee.
If a company client uses the option, traffic is consumed as follows:
- The gigabytes accrued within the connected option are consumed.
- Then the balances from the previous period begin to be written off.
- At the very end, GB from the main package valid within the tariff will be used up.
This option can be used by residents throughout Russia who use the services of Tele2. The exception is the Republic of Crimea and the city of Sevastopol. The function will not work either on local SIM cards of this operator, or for subscribers visiting from other regions.
You can borrow money not only from the company, but also ask it from another subscriber. Not many people know how to borrow money on Tele2 from another user, although the operator has implemented it for this purpose.
To send a friend a request to top up your balance, you need to dial the combination *123* # . The sender will receive a notification that the request has been delivered, after which they can expect a replenishment.
Eventually
Everything is becoming more expensive. This is natural, but offensive. And Tele2 from the discounter in terms of prices is very much “pulled up” to the big three.
Regarding whether or not to connect the “Lite” tariff, I will say this: for those who use the good old “My Tele2”, I advise you not to switch under any circumstances, you will use the same thing, but much more expensive. I have already described in detail how to prevent the operator from changing your tariff against your wishes.
I advise those subscribers who want to connect to think very carefully and look at the comparative table of Tele2 tariffs. It is very possible that you will choose something more interesting in terms of prices and volume of included services.
Will the Internet work on body 2 if the debt is minus 300 rubles?
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