In addition to regular cellular communications, mobile operators provide a variety of options and services, turning a mobile phone into a multifunctional assistant for connecting with other subscribers, with the Internet, and performing various tasks. These additional options include “Live Balance”, when a Tele2 client, without making requests or going through authorizations, instantly finds out how much money is left in the SIM card account.
What is “Live Balance” on MTS?
Previously, you had to check your balance yourself. But now it can be displayed on the phone screen. You will be able to see the current status of your account and learn about any changes in a timely manner.
How it works?
- You enable the option.
- You use the services of an operator.
- When debiting funds or replenishing your account, changes are promptly displayed on the screen.
- You will be able to find out in time that your balance is approaching zero, so as not to be left without mobile communications.
That is, a separate line with the information of interest appears on the screen. This option is quite convenient and saves the subscriber’s time. You can forget about self-checking, commands and SMS.
How to check the balance and traffic balance on Tele2?
Phones have become such a part of our lives that all actions associated with them have become so commonplace, such as brushing our teeth, that we do not attach much importance to them. Almost every day we check the balance on our phone, afraid to be left without communication at the most unnecessary moment. In this article you will find detailed information on how to check your balance on Tele2. For the convenience of its subscribers, the operator offers many options for checking subscriber accounts. All you have to do is choose the most convenient one.
MTS “Live Balance” on the phone screen
The MTS Live Balance service has a number of undeniable advantages:
- The subscriber saves time.
- He does not need to remember commands or constantly log into the company’s proprietary application.
- Information of interest is always before your eyes.
- Data is updated promptly online.
- You can be confident in their accuracy.
- There are no problems when using the service.
It is important that if you are outside the region within the coverage area of the MTS network, the service remains active. Information is also possible in roaming, but the company does not guarantee full operation of the service when connecting to the network of other operators.
USSD commands
There is no one universal USSD command to disable all additional paid options. Each of the connected paid services is deactivated by a separate combination. If you know a combination of characters to disable a specific service, then simply enter it and press the call button.
You can use the command *144*6#. In response to this request, you will receive SMS messages with a list of active services and character combinations to disable them.
USSD commands that subscribers most often use to disable Tele2 paid options:
- *115*0# — turns off the “Beep”.
- *155*20# - disables the “SMS freedom” function.
- *220*0# - will make the “Black List” inactive.
- *149*0# — disables the “Unlimited Opera Mini” service.
- *117*0# disables AntiAON.
How to connect to MTS?
The company offers to check the functioning of the service completely free of charge. A trial period of 30 days is provided for this. You must dial *111*152*1# to activate the promotional service.
After the test period has expired, automatic shutdown occurs. If you want to continue using the service, you need to activate the full option. There are three ways to do this:
- Visit your personal account and find a service there.
- Use the “My MTS” application, it is an analogue of Personal Account.
- Dial command *111*150#.
How to find out the remaining traffic?
Using unlimited tariffs or service packages, there is often a need to clarify the balance of prepaid minutes, messages or mobile Internet.
To determine the balance, use the command universal for all tariffs *155*0# .
If you use special options that provide a certain amount of Internet traffic, take into account the following USSD requests for each service:
- "Internet from phone" - *155*15# .
- "Internet package" - *155*19# .
- "Internet Portfolio" - *155*020#.
- "Internet Suitcase" - *155*021# .
As you may have noticed, the number *155# is repeated in every command. This is a specially created menu for the mobile Internet; if you have forgotten the exact set of numbers, you can use this request.
And for the forgetful, there is a special request *153# , by typing which you will find out the name of all connected paid services.
How to disable it on MTS?
You can disable MTS Live Balance in similar ways:
- Using the command *111*150#.
- In the company's proprietary application.
- In your personal account.
Disconnection is carried out according to the same scheme as connection. But you need to select the appropriate item in the menu to deactivate.
Service management rules
You can manage the option using USSD requests:
- *364*1# – connect;
- *364*0# – remove notification about Tele2 balance.
- *364# – check status.
You can also activate or deactivate through the mobile application.
- Open the program by clicking on the shortcut on the desktop.
- Go to the "Services" section.
- Select the "All" tab.
- Open “Actions with number”.
- Click on “Live Balance”.
- To view the terms of use, click on the button with an inverted exclamation mark.
- To activate the option, click “Connect”.
To remove the Tele2 balance from the screen of an iPhone or other smartphone, you need to open the “Services” section, select the required option and click “Disable”.
Instructions for managing your Personal Account:
- Open tele2.ru.
- Click “Log in to your account.”
- Log in - indicate your phone number and enter the code received via SMS.
- Hover the cursor over “My Tele2” and select “class=”aligncenter” width=”485″ height=”413″[/img]
- Open "All".
- Click “Actions with number”.
- Find "Living Balance".
- To start using, click “Connect”.
- Confirm the operation.
- To view information about the option, click “About the service.”
- If you need to stop using it, you need to open the options page and select "Disable".
If a subscriber has difficulties managing the service, he can contact the mobile operator's communication center or call the technical support service. Specialists will help you understand the problem and fix it.
“Live Balance” Tele2 is a background application on Android and iOS that displays on the smartphone screen the amount of money in the personal SIM card account. Connecting to the option is free, as are the first three days of use. Next, a subscription fee of 2 rubles per day is charged. You can manage the service in your Personal Account on the website, in the mobile application or via USSD requests.
“Who called” on Tele2: detailed description of the service
“Second number” service on Tele2: connection and conditions of use
“Autopayment” service on Tele2: rules for connection and use
All ways to top up your Tele2 balance from a bank card
Results
The service allows you to monitor your account status and funds debited. In the modern pace of life, it will be especially useful for subscribers. You no longer have to constantly monitor parameters manually and waste your own time.
The advantage is a small subscription fee. On average it is 30 rubles per month. Additionally, you can activate the promotional service, which is free and allows you to test the functioning of the service.
It is important that the SIM card must contain an application with services from MTS.
Correct operation depends on the characteristics of your mobile device. The service is not supported on devices running BlackBerry OS and Windows Phone. The reason for the limitations is some features of these operating systems.
Top up your balance
In order to avoid the need to always keep in mind the point about timely replenishment of your account, you can use an excellent one.
The essence of this option is to constantly maintain balance at the required level. This means that when the amount in your account reaches a certain amount, your balance will be automatically replenished.
A nice thing is that “Autopayment” is provided absolutely free and without any hidden fees.
There are several other ways to top up your balance without commission, these include:
- Transferring money to your number from a bank card.
- Using the “Personal Account” service.
And in emergency situations, feel free to use the “Promised payment” option and always stay in touch!
Operator requirements for a subscriber number to connect to the service
In order to use the promised payment, the client must meet the requirements for subscribers established by the company, including:
- the promised payment can be used by subscribers who are registered with the company and use communication services for more than 29 days;
- To receive the limit, the balance should not be less than minus 30 rubles;
- to receive a trust limit, the client must spend at least 50 rubles on communication services over the past month (with such expenses, the available limit will be 100 rubles);
- for using credit funds a commission of 5 to 75 rubles is charged (depending on the region where the subscriber is registered and the amount of the requested limit);
- the service is activated and available for use for a maximum of 3 days;
- You can use the service any number of times, it is important to close the previous promised payment;
- funds credited by the operator for the promised payment are available only for paying for mobile communication services, paying for other services that are offered to be paid from a mobile phone account (replenishing a Qiwi wallet, paying fines, housing and communal services or purchases in online stores) or transferring to a bank account card is not allowed.
Important. Customers who have been using communication services for less than 29 days (or the “promised payment” is not available for other reasons) are provided. The available amount for connection is up to 500 rubles and the amount of commission charged by the bank for making a payment is from 10 to 250 rubles. To connect, the client must send an SMS with the text “+” to number 315. To receive the service, you must disable the money transfer prohibition service on the number.
The size of the maximum limit that the provider is willing to provide to the client depends on the subscriber’s expenses while using the services of the mobile operator (usually expenses for the previous month are analyzed) and the total amount of money spent on communications. The more actively the client uses the company’s services, the higher the limit that the operator will provide on credit.
Official representative
This method does not require any knowledge or skills from you. The only thing you need to do is visit the nearest operator’s office, taking your ID with you. At your request, the company's employees will do everything themselves.
If you have successfully disabled all unnecessary paid options, and communication costs also seem unreasonably high to you, try using the detail order function. The information obtained will help you control all communication costs.
Promised payment Tele2: features of using the service
The promised payment service allows customers to stay in touch with a negative balance and when there is no way to top up the balance.
To find out the Tele2 debt, you need to be online and follow the steps specified by the provider: usually, to find out the debt by number or balance, a special request is provided, which corresponds to the command to call the number *105#. The response message will contain information about the current balance status. Tele2 is one of the top three in terms of the number of subscribers, according to research by the analytical agency AC&M Consulting for 2021. Therefore, it strives to offer clients the most popular services. Providing subscribers with a credit limit for communication services is one of them.
As the company’s CEO Sergey Emdin stated: “In 2019, Tele2 showed market-leading revenue growth rates and increased profits by 2.5 times, which confirms the effectiveness of the chosen business strategy... High customer satisfaction rates strengthen our confidence in further business growth.”
Before connecting a credit limit, you need to familiarize yourself with the features of use in order to repay the debt on time - this is a prerequisite that allows you to use the funds.
Disabling Tele2 subscriptions
To deactivate paid subscriptions, for example, “Tele2 Theme”, use the short command *152*0#. All you need to do is wait for an SMS notification in which you will be informed that the option has been disabled.
Also, thanks to this command, you can deactivate your subscription to the Tele2 TV service.
Additional shutdown methods
If for some reason you do not want to enter USSD combinations and use third-party self-service services, then you can proceed in an alternative way. By calling the help desk at 611, you can explain the current situation to the operator and ask him to deactivate this or that option that you no longer need.
