The service from Beeline Locator allows you to determine the location of other subscribers who have given their consent to this. For example, using this service you can monitor the location of children and elderly people who need regular monitoring. If necessary, vehicle tracking can be provided. The locator works quite accurately and does not require the use of special equipment equipped with GPS/GLONASS receivers. Let's talk about how to find the location of a Beeline subscriber using Locator and what you need for this.
Review from Beeline operator
Service from Beeline.
The Locator program allows you to find relatives if they are not where they should be and provide them with timely assistance. You can track the coordinates of friends or acquaintances, provided that they do not object or ask for it.
Key Features
Anyone who uses this service receives information about the location of the surveillance object on a smartphone, tablet or computer. Using a push-button telephone, you can get a list of coordinates that need to be linked to a map of the area on the special Beeline website.
The error in determining the location can be 100-200 m, depending on the density of the network of base stations (outside the city - up to 1 km).
When determining the subscriber's location, cellular base stations are identified that have the highest signal level from the wanted person's mobile phone. Next, approximate coordinates are calculated.
You need to install the “Bug” program on the controlled smartphone or tablet. It can be downloaded from Google Play Market or AppStore. This program allows you to use the GPS module of a controlled phone to determine coordinates.
The error becomes minimal (units of meters). This is an extremely useful feature for those who are afraid of their loved ones being kidnapped for criminal purposes.
The Locator program works only in Russia. You can monitor the location of Beeline, MTS, Megafon and Tele 2 subscribers. The phone of the person being monitored must be turned on. You can control up to 5 objects. The interval between requests is at least 5 minutes.
“Coordinates” is a paid service that allows you to find out the location of a Beeline subscriber after his consent. Managing the service is very simple, even those who have never used the Internet can handle it!
The main advantage is that the connection is absolutely free. In addition, users are given a week to try out the service and decide whether to switch to it completely. As soon as the trial version ends, the subscription fee will be charged daily in the amount of 1.7 rubles.
We emphasize that the service only works for Beeline subscribers; it will not be possible to monitor users of other operators. You also won't be able to spy on anyone without their consent.
Note! To find out information about your number, we advise you to go to your “Personal Account” on the official Beeline website.
There you can connect or disconnect any service. Also there is all the information necessary for the subscriber on the use of services and tariff plans. We recommend that you visit the site from time to time to stay updated with the latest updates.
As soon as your child starts playing again and forgets to pick up the phone, you can immediately send a request about his location. This way you can monitor a maximum of 5 subscribers. However, it is important that they all agree to provide geo-data, otherwise the operation will be deactivated.
The quality of location determination is influenced by the following factors:
- Green space density;
- Urban density;
- Air humidity;
- Presence of electromagnetic interference in the vicinity and much more.
Despite the fact that the accuracy of determining a person’s location can be influenced by a large number of factors, the service shows good results. If, under ideal conditions, the street and house in which the subscriber is located will be indicated, then in non-ideal conditions, the area of the person’s approximate location will be provided.
However, here it is immediately necessary to take into account the fact that sometimes the program can malfunction and determine the location of a person incorrectly.
It is worth noting that you will not be able to determine the location of a person if his device is turned off or located outside the network coverage area.
Terms of service
The main condition is the consent of the person being controlled. When the service is activated, he receives a surveillance message to which he must answer “yes” or “no.” This is done once. The personal account balance on phones should not be zero.
Price
For the first 7 days you can use the service for free. If the option is not disabled, renewal occurs automatically, after which 7 rubles will be charged. per day from the one who observes.
If the person being monitored leaves Russia, the service becomes unavailable, but money is still withdrawn from the observer’s account.
There is no separate fee for using the Bug program.
Beeline.Locator service: what is it?
The Locator service allows you to find out where children, family and friends are, find the nearest shops and restaurants, and determine your own location. To do this, you need to send a message from your number, and receive the address in the SMS notification and look at it on the map. The request can also be submitted through the official website of the service.
The nuances of connecting to the service
This service is not included in the tariff plans.
To connect you need:
- Call 0783.
- Send a call to 09853. When the answering machine offers the desired option, press the number 1.
- Send an empty SMS to 5166. The response message will contain a confirmation and a link to a mobile application for a smartphone (tablet), which must be downloaded and installed by the person who plans to control others.
- Call the duty operator at 0611.
Without the subscriber's consent
The use of a tracking service without the consent of the observed citizen is unacceptable (exception is a child). Technically, it is not difficult to independently perform the necessary manipulations on a phone that is forgotten on the table, but if you do this without the knowledge of the owner (an adult and sane), this will be contrary to the law. Unauthorized surveillance falls under the Criminal Code of the Russian Federation (Article 138).
The person being spied on can go to the website of his cellular company, log in and see from which phone number he is being spied on. An alternative option is to call support and ask the appropriate question.
Service cost
After the expiration of the seven-day free testing period for the option, the service begins to be provided in paid mode. A prepaid payment system is used. Write-offs are made daily in the amount of 7 rubles. For those who activated the service before October 26, 2021, the cost will be 3 rubles/day.
Free of charge:
- service connection;
- the request itself to determine the subscriber’s coordinates;
- search for nearby objects.
Calculation of the traffic spent on viewing the map and using the application is carried out according to the subscriber’s connected tariff plan.
Option control: person location detection
The numbers of subscribers to be monitored (up to 5) can be changed if necessary. To disable (enable) the program, use the “enable/disable” commands.
You can manage the service in various ways.
For this use:
- SMS;
- USSD requests;
- Latitude app;
- official site.
Via SMS
To find out where the observed phone is located, the message “where is xxx-xxx-xx-xx” is sent to number 5166. To clarify your location, send the text “where am I.”
Large objects nearby can be found by sending a “what’s nearby” message. In all cases, the response SMS will contain coordinates that are tied to the location on the map of the site locator.beeline.ru.
Determination of location.
USSD request
To activate the Locator service, send a request *566# - call. A dialog menu allows you to select phone numbers for monitoring.
Next, the message “where is xxx-xxx-xx-xx” (subscriber number) is sent. Within 5 minutes you receive a response SMS with coordinates that need to be linked on the map of the site locator.beeline.ru on your computer or laptop online. In an unfamiliar area, you can send a request “where am I” or “large objects nearby.”
Using SMS and USSD request, the same settings are achieved and the same functions are obtained as with other control options. But these methods take longer and are more complex.
Activation using USSD request.
Via the app
The Latitude app needs to be downloaded from Google Play Market or AppStore. It works with both Android versions from 4.0 and iOS from 8.0. A simple, intuitive menu makes work easy.
The location where the desired subscriber is located is indicated on the map on the device screen. The command “large objects nearby” shows the location of these objects on the map.
In the application, it is easy to change the service configuration, remove some numbers from control and set others.
On the official site
The website locator.beeline.ru has the same capabilities as the mobile application and is easy to use. On a large monitor screen you can see details much better, but you don’t always have a computer nearby.
How does the option work?
From the telephone number of the subscriber, which will be under the control of the service, consent is given to the subsequent detection of his location. It is enough to make such confirmation once. After this, the coordinates are linked to the phone number. The maximum number of one-time bindings is available to 5 numbers (that is, 5 tracking numbers). You can change the list of monitored subscribers, delete and add new phone numbers, thanks to the instructions received via the short number - 5166.
Technical features allow you to track users only within the Beeline network coverage area. Or in the MegaFon and MTS zone, if the controlled subscriber uses the services of these operators. In this case, the subscriber's phone must be turned on or in standby mode. The quality of service is not affected by the model of the phone used.
It should be remembered that requests to determine coordinates can be performed at intervals of 5 minutes, not more often. User detection is available only when he is located on the territory of the Russian Federation.
Beeline has developed a special online service for tracking subscribers - link. Using his help is extremely simple.
- In the dialog menu, enter a telephone number to which a confirmation code is sent.
- It must be indicated in the appropriate field.
- After this, an SMS with a password is sent to your phone, which you need to save.
- Next, authorization and registration of a subscription to use the site are performed. Switching the active buttons “Watching” and “Watching” allows you to switch between the lists of those whose location is determined by the user, and those who have access to the coordinates of the subscriber himself.
Recommended viewing:
Confirmation of consent to detect a user is as follows: a text message is sent to the phone: “The subscriber is requesting permission to monitor you. To allow, send the word “yes” in the reply SMS.” The person answers the request affirmatively or negatively.
Parents who want to know about the location of their child can independently confirm their desire to track the phone number.
Advantages and disadvantages of the service
Advantages:
- Beeline's Locator service allows you to track the location of relatives at risk: children, the elderly. You can control friends and acquaintances who are in danger.
- In an unfamiliar place, you can quickly determine your location and large objects nearby (in the absence of a navigator).
Flaws:
- You can control no more than 5 subscribers.
- The interval between requests cannot be less than 5 minutes.
- The accuracy of determining coordinates outside the city decreases (in the absence of a GPS module and the “Bug” program for the observed person).
- Paid service - 210 rubles. per month.
Description of the "Locator" option
The connected service allows you to:
- Determine your location on the map. This is useful and convenient when the user is in an unfamiliar region;
- Find the nearest object to the subscriber - gas stations, hotels, restaurants;
- Monitor the location of a child or loved ones with permission for observation.
The coordinates of SIM cards of MegaFon (the number of requests is not limited) and MTS (a limit is set - no more than 200 times) are also determined.
Important clarification! Beeline's "locator" does not detect a person when his phone is turned off.
One should take into account the probability of error in accurately determining the location if a person is far from the Beeline station, ranging from 100 to 200 meters, in rare situations - up to several kilometers.
What is “Locator” from “Beeline”
“Locator” is a special service for determining the location of loved ones through their registration in the operator’s cellular network. The phone is registered in a certain “cell”, and the other subscriber can find out where the person was at one time or another.
Where did the child go after school? Is your elderly grandmother at home? Why is your loved one so late from work? The direction finding service from Beeline “Locator” will help answer all these questions.
This option will also help you find out where your own mobile phone has gone - for example, in case of theft. The location in large cities is determined as accurately as possible, but in other settlements the error reaches 250-1000 meters.
“Locator” from Beeline allows you to determine the location of MTS, Megafon and Tele2 subscribers. When tracking MTS clients, there is a technical limitation: up to 200 requests per month. For proper operation, the geolocation function must be activated in smartphones (a more accurate determination of coordinates will be available).
Methods of contacting a live operator
Almost every client from time to time needs to contact the Beeline contact center. Often, subscribers prefer live communication with a mobile communications consultant to the work of an online assistant or SMS tips. In the process of working with a specialist, you can describe the problem in detail and receive specific help.
The professionalism of the technical service is the main indicator of the quality of the service. By contacting a specialist, you will receive detailed answers and the necessary assistance online. Support center contacts are listed on the website page. However, figuring it out on your own and finding the necessary information there is quite problematic, since it is not as widely advertised as, for example, advertising about tariffs and new services. Therefore, there is a need to answer frequently asked questions.
To communicate with a “live operator”, you need to call:
- to the official short number 0611;
- to the number with the code 8-800-700-0611;
- to a landline phone 8-800-700-0611;
- from a landline phone 8-800-700-0611;
- to the company operator from roaming;
- to the help center 0770.
These are the main technical service telephone numbers. Let's take a closer look at each of the options.
Call to a short number
All Beeline SIM card users can contact a company consultant absolutely free by dialing 0611. After listening to all the voice menu prompts, just select the one you need and follow the voice recommendations. After clicking the required numbers, you should wait for the online consultant to respond.
Operators are not always able to answer due to the large influx of calls, so you need to be patient and wait for your turn.
Dial long number 8-800-700-0611
If for some reason it is more convenient for you to call a long number from your cell phone, then you can do this in the same way as in the first case absolutely free of charge (for Beeline subscribers) by dialing 8-800-700-0611 and waiting for an answer. This number is universal for calls within Russia.
Landline phone 8-800-700-0611 (paid)
Often there is a need to make a call to the Beeline network from the number of another operator or landline phone. For subscribers of another network, as well as for calls from a land line, a long number is valid. In this case, the short code is not valid. You can call the company at 8-800-700-0611 . The call will be paid.
Follow the above scheme, and you will definitely receive timely assistance from a consultant. As a rule, holders of other SIM cards receive a response from the operator much faster than holders of Beeline SIM cards. In this way, the company wants to gain new customers.
Call from a landline8-800-700-0611 (paid)
If you have problems, but do not have a mobile phone at hand, then you can make a call from any landline (city) phone. The scheme is still the same. Dial the number with the code 8-800-700-0611 and wait for an answer.
Call from roaming+7 (495)974-8888
While abroad, you also have the opportunity to consult the operator on any questions you may have by contacting him at +7 (495)974-8888 . For Beeline subscribers such a call will be free, and for other subscribers it will be paid. For intranet roaming you need to dial 8-800-700-0611 (toll-free).
Help Center 0770
You can call the help center from any phone at 0770 . The dispatcher will be able to respond as soon as he is free.
Direct call +7-495-974-88-88
Listening to answering machine prompts for 10 minutes, you see, is not the most pleasant experience, especially in our “fast” age. To speed up the process of contacting the contact center, dial +7-495-974-88-88. This number can be dialed from anywhere in the world.
Alternative solutions to the problem
Despite all the above methods, most often it is not possible to get on the direct line. The center cannot cope with the huge load and is forced to reject incoming calls. Today, the company is actively implementing a new idea of providing technical support to customers. Its goal is to reduce the load on Contact Centers by reducing the number of incoming calls and teaching consumers independence. There are several convenient and customer-focused methods:
- Automatic robot (autoinformer).
- SMS correspondence.
- Chat with a company employee on the contact page.
- LC (user's account).
- Correspondence by email.
By choosing one of the proposed options, you will definitely be able to achieve results.
What is a “Bug” from Beeline?
Bug is a free application that works in conjunction with the Latitude service. It allows you to see the exact GPS coordinates of the person you are looking for. In this case, the person you are looking for must have both applications installed: “Locator” and “Bug”.
The “Bug” functionality allows you to send free SMS messages:
- I'm here - GPS coordinates will be indicated, which can then be entered, for example, into a navigator;
- “Top up my balance”;
- "Call me".
The “Bug” is installed automatically along with the “Locator” application on Android smartphones, and on iOS you need to separately search for the “Bug” application.
How to connect Beeline.Locator?
You can make a connection in two ways - by calling a service number and via SMS.
How to enable the service via SMS?
To set the status of the “Locator” service via SMS, just send a message to the service number 5166 . An empty message or SMS with text (except for “Beeline”, “Beeline” and “Off”) enables the service. To deactivate the “Locator” you need to send the message “Off” 5166 .
Connection by number
To activate the service by telephone, you need to call the toll-free service number 0783 . After the call, access to the service will be open within a few minutes, after which you will receive a message confirming the connection. The company's website contains detailed information on how to install the locator correctly.
Additional option “Coordinates”: connection
There are several ways to enable this option.
- Send an SMS to 4770 – this allows you to immediately activate the service.
- Leave a request for connection by calling the operator.
- Go to your Beeline Personal Account, select the appropriate section and enable the option.
- Visit the nearest office of this provider - consultants will connect you to the service. You must have your passport with you. You must also be registered as the owner of the SIM card.
After activation, go to your Personal Account - there you can add people to the tracking list or remove them from it and manage your subscriber number.
Summary
To determine the geolocation of subscribers, the mobile operator “Beeline” offers to connect to the “Locator” service and download the additional “Bug” application.
The service allows you to see the location of the person you are looking for on the map and receive its exact GPS coordinates. You can track not only Beeline subscribers, but also MTS, Megafon, Tele2 clients.
To use the service you must pay a daily subscription fee of 7 rubles. The number of people you are looking for should not exceed 5 people, but the number of requests for their location per day is not limited (except for MTS numbers - 200 requests).
Detailed description of the Parental Control service
easy to configure and connect. There are three main functions: control over time within the network, blocking of negative content, systematic reports on the actions of a minor. Basic moments:
- Data about activity and actions are stored on the service platforms of VimpelCom PJSC, which provide reliable information protection. It guarantees that the database cannot be hacked using third-party tools. No one other than the person who enabled the option will be able to change the settings or remove restrictions.
- Thanks to geolocation, relatives will know where the child is.
- The parent is able to control the service remotely.
- You can set a ban on “Games”, “File sharing”, “Online shopping”.
Even if a child is allowed to make purchases online, each transaction still requires the approval of an adult. Without his confirmation, the process will not complete.
Terms of service
The user can control up to 20 numbers. When one of the children wants to visit a prohibited portal or purchase a toy, the subscriber will receive a notification on the phone. You can approve or deny the action. It is proposed to immediately add the main unwanted services to the database by placing a block on them. Parental Control works throughout Russia. Outside the country, the service is temporarily suspended. The main thing is to pay for the service on time.
